Sprout Social – Bewertungsseite 3

Vorteile

I like the interface and its straightforward.

Nachteile

The paid version is better and can't do much in the free version

Vorteile

The ability to schedule social media posts for all platforms in one centralized environment is fantastic.

Nachteile

Customer support. When I first started the sprout social trial, it auto renewed for the $297/month plan. I wanted the $99 a month plan. The only way to downgrade your subscription is via phone. The email and chat widget reps could not do this for me. When I called their phone line, there was no answer on a Friday during business hours. I took me 4 business days to fix this challenge.

I had to cancel one of my sprout social subscription when one of my clients decided to retire and sell their business. I was billed for the entire month even though I cancelled 2 days after the billing date. They refused to refund a prorated bill for the time I did not use.

Vorteile

Sprout Social is on-par with other social management apps that are much more expensive. And with frequent updates, it keeps getting better. Now I'm able to publish to Instagram, Facebook , Twitter and more. One of my favorite aspects of Sprout is its monitoring software, which not only allows me to see all activity, but respond and mark complete. It's a much better UI than competitor Hootsuite.

Nachteile

Sometimes posts set to publish will fail, though I'll get an error report and a reason why it failed. Other than that, really no complains. Love the software. Recently I signed up for email alerts that notify me of any issues, which helps explain any errors as well.

Vorteile

Sprout Social makes social media management simple. I publish content on a daily basis and review our notifications, messages, and assign tasks when needed. The crop tools help us with our photography and graphics for each platform. Most platforms also allow alt text, which is extremely helpful and is a huge priority for us as an institute of higher education.

Nachteile

Sometimes the content calendar glitches and it shows all of the posts per day, including shares, that we didn't necessarily create. It can be a little messy and difficult to navigate when this happens, but it is rare and likely occurs when the software is going through updates. And who doesn't want updates/improvements? Definitely not a deal breaker in the slightest.

Vorteile

I enjoyed the multi account management, automatic scheduling and the analytical tools.. especially the competitive analysis. Most social media management tools don’t have competitive analyses

Nachteile

At this point I haven’t found any cons with sprout social

Vorteile

Sprout Social saved us so much time with our social media and helped us see what was going on with all of our accounts. We manage 12 different accounts, and this put almost all of it in one place. The user interface is extremely easy once you figure it out, and if you have any issues, the support is instantaneous through the chat feature. You can't afford not to save the time Sprout saves you, so do yourself a favor and get it.

Nachteile

The biggest issue with Sprout Social is that it doesn't actually post to Instagram for you, although it does allow you to create a schedule and then notifies you when to post. That is the single biggest feature that needs to be added, as some other competitors have already done so. But as far as the rest of the social media accounts you can manage, it's second to none.

Vorteile

It made managing social for my company a million times easier. By far the biggest pro is the Inbox feature. I scouted around long and hard for this (because it's crucial for quick replies to customers), and honestly Sprout was the best option. The tagging was also a big help in terms of tracking our different events/campaigns.

Nachteile

1) there was a HUGE issue a few months back where we thought posts were being sent to IG, but that wasnt the case because posts in need of approval were going to the mobile app and not eh desktop app...or something like that. It was incredibly confusing when CS tried to explain it to us.

2) Approving posts took awhile for our team to catch onto...it's a little confusing in that sometimes they appeared in different accounts (we had two accounts, one for Ops and one for Marketing)

Vorteile

So many great features and usability! Truly the the most innovative tool for social media on the market.

Nachteile

- It would be nice if when you select multiple social media profiles to post to at the same time it would automatically post to the most optimal time for each instead of averaging the time of all of them.

- If we have a piece of content that we really want people to see, it would be nice to know optimal send time over a given week instead of only being able to see optimal send time on one given day. Maybe it is a a stat that shows up on your dash board like "the best time to post this week is: Thursday at 12:05 PM." Optimal send times could be its own page or report.

- It would be GREAT if you could see a breakdown of business demographics vs personal profile demographics. I think our demographics for Twitter are inaccurate, because most of our followers are businesses/organizations and automatically assign a male gender and random age when they create their profile.

- It is not clear in your "Always up-to-date" specs for LinkedIn the exact size of an image when you post it.

- Exact image specs for social is kinda confusing. It looks like Twitter's in-post preview doesn't match the specs - graphics get cut off. Also, it looks like Twitter and Facebook also previews different content sizes in addition to what is listed on your specs pages. For example, in-post square images show up on Facebook and Twitter without getting cut off. It would be nice to know all the different sizes each social media sizes that are offered as they change.

Vorteile

Ease of use. Super intuitive. Far better than Hootsuite.

Nachteile

Honestly, struggling to find anything I don't like. I never attempt paid ads through FB or Twitter, but I don't recall if Sprout would facilitate those.

Vorteile

I like that I can get all of our social comments and message in one place rather than responding on various channels. It also saves a lot of time being able to schedule posts to all 78+ pages at once rather than scheduling individually on Facebook.

Nachteile

The only thing I wish I could change is adding the "select all" button when publishing. I've mentioned it to the support team but it hasn't been added yet.

Vorteile

I manage 13 different social media accounts so I need scheduling software to keep up with everything!

The majority of the reports on sprout are the same as you can find on your social media channel, but having everything in one place makes reports easier.

Nachteile

We have had some issues with Sprout since we signed up and the customer service along with the follow-through has been less than ideal. First off you have no account manager, the guy who signed us up washed his hands of us the second he got the check. I found this out when we were having issues connecting our Instagram. After 2 MONTHS, yes 2 months, of talking to support and engineers none of which could help us solve the issue we finally spoke with someone who had an idea of what was going on. After a couple of hours on the phone with him, everything was all fixed, except it wasn't truly fixed. The next day we discovered that since they were having issues connecting our business FB to our business Instagram they just created another business page for us to connect it to. So now we have a business page out there that isn't ours that we can't get Fb to remove.
In addition to this major issue we have has small ones such as not being able to post a gif, and not being able to post multiple photos to Instagram through the desktop. It seems the more we use Sprout the more we realize it is not up to par.

Vorteile

I really liked that Sprout Social gave me more ways to manage and track my social media profiles then Tweetdeck and Hootesuite. The back end is easy to navigate and the ability to schedule/reschedule out social updates was simpler than any other SMM tool. You can also switch or post of different profiles easily and all from one screen. Replying to comments, sharing, and direct messaging for all profiles can also be done from your back end screen.

Nachteile

I do feel like the analytics they provide you lack depth, especially since LinkedIn doesn't share information with them. You get conflicting information about impression and clicks when compared to Google Analytics or with the social platform itself.

Vorteile

I think the Reporting looks highly polished and professional for presenting to clients. For Facebook, Instagram, and Twitter it offers an excellent scheduling and social media management solution.

Nachteile

I think the price is prohibitive for small businesses, and the software is more geared toward agencies. I also wished there was integration with Pinterest and YouTube.

Vorteile

I love Sprout Social's integrated inbox, so you can see all of the latest comments from all of your clients. I love how the calendar setup works. Also the reporting it offers is so helpful in understanding what content is performing best, as well as providing an easy and beautiful report for clients.

Nachteile

It tends to run on the more expensive side for social media management software. And sometimes it takes longer for certain options for scheduling to roll out. The social media listening options have improved, but it isn't anything spectacular, although that's likely due to the current package we have.

Vorteile

The best thing about this software is the number of features it offers to facilitate post scheduling without it feeling overwhelming.

Nachteile

The worst part about this software would probably only be the price. While it makes sense to pay for what you get, it was just barely out of our budget at the time.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Sprout Social

Vorteile

I like the feature that the software allow me to view and respond received messages from different accounts in different platforms in one feed with the option to apply a filter and view only the messages received in the last 24 hours. This feature maintain the feed organized.

Another great feature is the profile comparisson in the different platforms, which is very useful to measure the agency's clients growth. This feature help us to design and improve the brands strategies.

Nowadays communication in real time is very important, so the twitter's keyword feature, allow us to listen what are our client's followers talking about in the web, so we can take this insights to generate fresh content that attend their needs and create a feeling of loyalty between the brands and them.

Nachteile

I don't like that sometimes there are errors with the platforms (Instagram mostly) that doesn't allow to publish the scheduled content. I don't like to do twice an activity that should be done only once.

Vorteile

Most importantly, I like the ability to monitor keywords so I know when non-followers have mentioned my products. I also like having a single inbox that allows me to monitor multiple social media accounts in one place. Being able to schedule posts easily is a great feature.

Nachteile

I understand that Facebook is no longer going to allow Sprout Social to post to personal Facebook accounts. I think this will be a big drawback, but I also believe Facebook is losing its relevance. I wish it were easier to post images to Instagram via Sprout Social. The extra steps of needing to select a publisher and only being able to use it with Instagram business accounts, makes posting directly on your phone without using Sprout Social easier.

Vorteile

The best part of Sprout Social is the multi-account management and automated posting! Sprout Social makes it UNBELIEVABLY easy to automate posting for many amounts. If you're a social media manager, you should be using Sprout Social!

Nachteile

It isn't the most collaborative software. It is definitely best suited for smaller teams!

Vorteile

The smart inbox is Sprout Social defining feature. It sets Sprout Social apart from its competitors. You can manage every type of interaction (direct messages, mentions, likes, comments, replies, etc.) of all your social media profiles in one single feed which integrates functions as important as task assignment to members of your team.
The smart inbox can be "splitted" into as many inboxs as necesary, depending on your needs, the size of your team, or just for getting more organized your social media feeds and timelines.

Nachteile

The listening features are in a transition period after Sprout Social has acquired Simply Measured. I understand they're integrating both platforms but the "deep listening" features are not available as of July 2018. Having said that, the "Reports" feature is more than enough for providing the metrics and analytics you need in your day to day work.
Also, when you're working with teams of more than five or ten people, you'd like to see a thumbnail pic of them to assign tasks and stuff like that. Well, Sprout only allows the teams members to upload their personal pics through a external WordPress-based platform, Gravatar, which is a bit annoying (we're used to upload profile pics directly from our computers files). It's a minor setback, though.

Vorteile

I appreciate the ease of which you can contact someone for support - from technical to billing. That alone can make or break a product. The overall quality of this app is good, but there are some bugs and limitations. I've used other scheduling apps, but so far this one has been my favorite.

Nachteile

Sprout is not always at the technological forefront of the features that they offer. They usually eventually "get there" but you will probably see something you wish it had on another app first. I really wish Sprout would go into archiving - it would be amazing to have one social media platform do everything from posting, reporting to archiving.

Vorteile

I can't say enough good things about this social scheduler. I've used Hootsuite, Butter, Later, and plenty of other social schedulers and this one takes the cake. The way I can manage tasks and assign certain things to another team member was incredible. Something else to note is the price point. My team was paying per month at my ad agency and we were more than satisfied with our subscription. Customer Service was always there to help and were extremely accessible.

Nachteile

I really only have one minor complaint about Sprout Social and that's their Instagram functionalities. They may have worked on their platform since I used it about a year ago, but I felt that things like commenting, likes, and other tools were missing. Other than that this is by far the best choice for analytics, scheduling, and social media task management in the market.

Vorteile

Sprout is great for interactions. Having over 1000 pages to look after means we need to be able to access specific pages quickly, and view messages for just the one page in a set profile group - this is really easy with Sprout! In terms of quality reviewing responses from a management point of view, it is great - you can see full threads and who did what. For reporting, you can tailor reports for each clients needs. After using an alternative platform, Sprout is MUCH faster all round - finding interactions and, general interaction in terms of loading and sending messages. In regards to task management, it is really good at making sure that you keep on top of things, as you can add an internal note which is front facing when you click into your tasks. The updates are also handy, as you can now select oldest to newest or newest to oldest - when there is a large number of incoming interactions it means there are less loading issues.

Nachteile

Sometimes there are bugs, which can cause functionality issues (but this does happen with all software). Because we are a UK company, and Sprout's support team are in the US it does mean that we have to wait until the afternoon on our time for any additional information - although you are able to log the error you are experiencing.

Vorteile

I really like how intuitive Sprout Social's user interface is. The Smart Inbox is a great feature, as is the Sprout Queue. I like that I can view scheduled messages in list or calendar form. RSS feeds make finding content easy, and the content suggestions tool is useful (and improving).

Nachteile

It's a bit expensive compared to tools like Buffer or HootSuite's free / Pro plan. That said, it's certainly more robust than Buffer, and a better user experience than Hootsuite. I've also had occasional issues with accounts getting disconnected and posts failing to send.

Vorteile

The ease of use to schedule content is the best part about using Sprout Social. It's also very easy to add new accounts and take accounts out when necessary. I work at a marketing agency so we write and manage tons of content for our clients, so it's important to be able to switch from client to client easily, and switch from platform to platform (FB to IN to TW). Sprout Social does a great job with that.

Nachteile

Sprout Social will have glitches from time to time where content is not pushed out at all or incorrectly. They have sent emails addressing the issues and assured the costumers that they're working to fix all issues but every once in a while we still run in to the occasional glitch.

Vorteile

Sprout Social is really pretty easy to learn and use. Like most pieces of software, it has aspects you might not need to use right away, but you don't need to learn about them to jump in and begin using the tool. Very easy for community management within the tool, and publishing posts is easy, as well. Also, their bulk import functionality makes it really easy to import months of content at a time.

Nachteile

There are some glitches in their bulk import functionality that I'm trying to sort out with their customer support team. I have found some workarounds on my own. I do wish it was possible to export content for a particular time period into an Excel spreadsheet, but at present it can only be exported at PDFs. This makes it hard to repurpose content if you haven't already put it into a spreadsheet for bulk import.

Vorteile

Love this tool especially for small businesses. This helps us help others schedule thei posts so they can think about more of the bigger aspects of their business.

Nachteile

Everything has been great. Will continue to recommend to others!

Vorteile

We love the smart inbox for working through all of our customer engagement interactions across social platforms and across team members. It's easy to assign tasks to each other make sure that we don't drop any balls.

Nachteile

We pay extra for the listening tools, which provide too many false positives and requires too much work to really be as helpful as we'd like.

In Betracht gezogene Alternativen

Vorteile

Half of our social media management team uses Sprout as their preferred social network, for its ease of scheduling and accessible interface. Their suite of reporting tools offer an in-depth analysis on your data.

Nachteile

The ability to cross measure posts against competitor pages, or compare growth across channels and against other profiles.

Vorteile

Sprout's integration with all the various social media platforms is incredible. The reporting features, analytics, and the surprisingly great image editor are all things you'd expect from premium software, but Sprout Social offers it at an extremely competitive price. I absolutely love the versatility of its reporting features. You really do have everything placed in front of you and you don't need to go chasing down any numbers. I love it. Hands down my favorite social media analytics and management platform.

Nachteile

I wish I could give this five stars. It's so nearly close, but the absurd choice to lock a few vital features behind the top price tier is super dumb. And it's not a small price increase. Smaller business aren't going to want to take the plunge.

Vorteile

The analytics and reporting is easy to use and understand. I like the photo editing options in the program as well

Nachteile

I have tried to set up auto scheduling for insta on the web app and it won't work. I also wish there was a planning feature. A place where I can create a mock month that I can send to another person on my team to review and approve. Once it's reviewed and approved, then it is set to auto schedule. As great as the analytics and reporting is, when pulling data for a video, it is incorrect numbers. Twitter numbers are also sometimes incorrect in terms of clicks.

Vorteile

- Perfect tool for managing your social media with a strong analytics
- View insights on posts for your best ROI
- Automating Social Media is easy with their calendar
- Great customer support
- Easy to plan weeks in advance for any campaign
- Identify Trends and Influencers
- Custom Reporting
- URL Tracking

Nachteile

It took me a little while to get this set up with the company I was working with. Not that the software was hard to use but just getting everything set up and accounts in there, then teaching everyone how to use the platform and use it effectively. So a little bit of a learning curve. Also in that time I had an account rep constantly e-mailing and trying to get a hold of me, which is fine, but it was a little too much.

Vorteile

Sprout Social is incredibly easy to use. It's intuitive, simple, and sleek.
Customer Service here is incredible. An industry leader, I would say. Responses are quick, and they really take care of you. Especially within their Partner Program, which I would have to say is the best part about being with Sprout Social.

Nachteile

Sprout is still relatively new. They've been around for a minute, but they are still working out all the kinks. Social Media API's are always changing and evolving and restricting so sometimes platforms are disconnected or not publishing content, but that's just the nature of the beast.
The only way anyone could get around this is to post all content manually, native to each platform and no one has time for that anymore.

Vorteile

I like that I can schedule out my social media posts in Sprout. That is helpful to do since I am a team of 1. It let's me figure out my social media strategy each week and just crank it out over a short time rather than have to deal with it each day.

Nachteile

I'd like to have the option to tag people by individual name in LinkedIn via Sprout, but it only lets me find company names. I also find it hard to tag the right person in Facebook via Sprout because it bases it on my location, but I work remotely).

Vorteile

Sprout seamlessly allows you to control and monitor social media interactions within one feed, for a huge amount of pages and still allows it to be tangible. Not only that, but the reporting on offer is second to none, providing clients with real time data on how their social campaign is performing.

Nachteile

Like all big social media management software platforms, there's an occasional glitch (to be expected in my opinion, given the magnitude of data they're working with), but given how robust and responsive the support is from Sprout, the issue is clearly communicated and often solved quickly.

Vorteile

We use sprout as our main social media management platform and social media listening software. It's great to get all the social media insights from various platforms such as Facebook, Instagram, Twitter and son on. We also usually schedule all of our social media content on sprout to go out automatically. It's great for data collection as well.

Nachteile

My only con which I have with sprout, is that it has some limitations for social listening and scheduling. We have a hard time scheduling instagram content.

Vorteile

Easy to schedule posts, cool upgrades for tracking & analytics. User experience is great

Nachteile

No snapchat or Tiktok integration. Also, its really expensive if you have multiple social channels. Reasonable price for 10 channels but since each FB, insta, twitter, Linkedin, Pinterest etc counts as 1 channel, 10 goes fast. Also, Insta & FB are owned by same company and you can push your insta post to FB automatically so why do each count as a channel against your 10? We have 3 brands so that means I would have to pay for 18 channels (6 for each) with insta, twitter, FB, GMB, LinkedIn, Pinterest, that pricing gets crazy.

Vorteile

Their smart inbox is very easy to use and keeps all messages/comments in easy access areas.

The publishing tool is also very flexible and easy to use.

Nachteile

The smart inbox doesn't allow for managing YouTube comments. It's also quite costly to have 20+ pages connected

Vorteile

I love being able to queue my posts to fill in down times in my content strategy.

Nachteile

I wish there was an ability to create a planning calendar - not like the posting schedule, but something that let me outline which days I was going to do which type of post. For example, long-form posts -- and then spread them out throughout the month. Then i could create & schedule actual posts based on the calendar/strategy.
I also seem to have an impossible time connecting our business instagram page and every time I seek help, I am led back to the same article that doesn't seem to help.

Vorteile

Sprout Social is the best solution I've found for managing all social media platforms from one site, including LinkedIn

Nachteile

It could be easier to respond to social media comments. For example, you can't "reply" to a comment, you can only add an additional comment on Facebook.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Sprout Social

Vorteile

I've used almost every major social media publishing tool out there and this one is my favorite by far. I love the best times to post feature and the "schedule and duplicate" button to eliminate having to retype/reupload the same post when posting across multiple sites. It also integrates with bit.ly which is great for link tracking. It's very user friendly and has so many features that I can't even think of them all! It's a great tool.

Nachteile

This is more of an API functionality, but Instagram posting is not the easiest because it doesn't schedule it out. It only sends a push notification with the post and then the user still has to manually post from their phone. There are other social management softwares that schedule directly to Instagram so I wish Sprout would get on top of this.

Vorteile

Sprout Social offers social media scheduling functionality, including timing, drafts, responses, canned response, retweeting, etc., for multiple platforms and multiple accounts. It offers detailed analytics, demographics, and more, with fully customizable time frames.

Sprout Social also offers easy, communicative, and helpful customer support, in the rare case of issues or concerns.

Nachteile

I don't always trust Sprout Social's analytics, which sometimes differ from Facebook's and Twitter's internal analytics reporting.

Vorteile

My favourite thing about Sprout is they are always on top of the latest changes and APIs in the social world and constantly making valuable product updates. On top of that, they have great customer service, an excellent mobile app for monitoring and publishing on the move, and great reports to show off our team's responsiveness and post engagements.

Nachteile

No real issues at all. I've had the odd feature suggestion and many of these when shared with our Sprout account rep have been added to the roadmap, so very pleased.

Vorteile

Smart Inbox: this is the best feature I have come across in social monitoring platform. You choose what results you want to see and it shows you all of them from every platform you choosing in one convenient space, and allows you to respond to any comments/messages, follow back, like, delete, etc. without leaving Sprout's website. I have never had a notification slip through the cracks and it helps immensely with interacting with people on multiple channels

Nachteile

They are a little slow on offering features to utilize updates on social media platforms. They almost always eventually add features, but a nice compromise would be to put out an article or email saying "we know about the update, here's what you need to know, we're working on implementing it on our platform".

Vorteile

Apart from managing various social media platforms from one place, it also doubles up as a CRM tool. You can chose the customer segment to which you want your posts to be targeted at and can also suggest times at which a post should be done on various platforms to have maximum coverage.

Nachteile

Video platforms are become increasingly popular as a social platform and these have been ignored by Sprout Social. Scheduling posts is not that custom and flexible and CRM feature lacks few basic capabilities.

Vorteile

Sprout Social is arguably the most intuitive dashboard for social media monitoring. Great capabilities to export reports and evaluate the success of your social media channels in real time.

Nachteile

As Facebook has tightened restrictions on third-party platforms, some of the monitoring capabilities have decreased over time. Of course, this is not Sprout's fault. Also, there is a slight delay in posts/comments being pushed to the messages feed.

Vorteile

The most useful tool of Sprout Social is the smart inbox, which brings together all the interactions, messages and comments of all social media profiles that are handled in a single working queue.
This allows you to easily manage large amounts of work and is particularly useful for CRM jobs with social networks.

Nachteile

The limited capacity to conduct complex social listening research.

Vorteile

Analytics and reports are graphically appealing and easy to distribute to higher-ups. Scheduling posts across all channels is also extremely easy to execute. They also have customer service support available at any time which is very convenient for quick inquiries.

Nachteile

The social listening tool costs extra but if you have the ability to purchase it, GO FOR IT! I have full trust in SproutSocial as they have made it extremely easy for me to highlight the progress and work I do on a daily basis.

Vorteile

I'm the social media approver and occasional scheduler for my organization, and I prefer Sprout to any of the other tools we tried. The user interface highlights the things I need and downplays the things I don't. It just works, and there's virtually no learning curve. They must've invested a lot creating a terrific UI/UX because you don't notice it -- it's just easy to do your job with the least possible actions and no distractions.

My favorite feature is that any approval email I get takes me to a page with all the outstanding approvals -- when we used another platform without this feature, I sometimes forgot to approve a post.

Nachteile

A very tiny downside: When I modify a post and save it, it drops to the bottom of the publishing queue so I have to remember that I already checked the text. This is typically one minute later after I've approved the other posts, or I could just scroll the bottom to find it. It's possible I'm just doing this wrong.

Vorteile

I work for a non-profit, so this software is a great value for the features it offers. It is fairly intuitive and easy to pick up quickly. I like the calendar view, and I like being able to comment on posts that are being drafted to communicate with my coworkers.

Nachteile

There are a few weird quirks it would be great to fix, if possible. Having to manually post the multi-picture instagrams leaves a larger margin for human error (I realize this is mostly instagrams fault, but is a consistent issue I have). While I love being able to message my coworkers in sprout, the notification feature for this could use some improvement. Instead of spamming inboxes (why do I get an email when I make a comment..?), it would be great to have red notification flags within the software (I use a desktop, maybe this is available on the app?), so anytime my coworkers log in they can see it. I also find it frustrating that I need to constantly refresh in order to see the most up to date calendar/drafts. We have many marketing team members, so being able to have it auto refresh would be helpful in keeping up with what is most up to date. I wish I was able to send comments when I send a post for approval (ie. Need to add a picture, should we schedule this for xx date, I'm having trouble with this sentence, how would you phrase it, etc), since the notifications on post comments isn't great and my manager doesn't always see them. Lastly, the desktop version has an outdated emoji keyboard available - would love to see it offer all the emojis you can get on your phone.

Vorteile

I've used Sprout Social on and off for many years. It's fantastic to use (a really great UI) and it performs very well too - so many useful features. From scheduling to reporting, social listening to chatbots, Sprout Social has it all. It's been growing as a tool over the years and they've been refining the key aspects (such as user permissions, approval processing, reporting and social listening) to the point where it's a brilliant tool. Their recently added features such as advanced listening and chatbots have put it in a whole new league.

Nachteile

Whilst the pricing is fair, it does get expensive once you start adding multiple users (as the pricing stated on their website is per user). Some of the features that are available for higher pricing packages would be nice to explore as a smaller user but it's understandable that some features are enterprise level.