Sprout Social – Bewertungsseite 5

Vorteile

Pouvoir gérer les réseaux, analyser les retombés, suivre les performances sur les réseaux et ainsi mieux comprendre ses campagnes de community management : tout est possible avec Sprout ce qui en fait une solution idéale et très pratique à utiliser au quotidien sur le Web, voire même indispensable !

Nachteile

Si Sprout permet d'avoir beaucoup d'information sur ses réseaux sociaux, on pourrait lui reprocher de proposer de façon payante des informations qu'on obtient gratuitement via Facebook par exemple.

In Betracht gezogene Alternativen

Vorteile

The smart inbox! I first got Sprout to save the problem of managing so many accounts and trying to stay focused and sane. The Smart inbox was a gamechanger. Since then it's evolved well and packs some really powerful features to simplify and scale not just outbound social, but inbound social and that's where it really stands out.

Nachteile

Literally, the only thing that stops me recommending this to everyone is the cost. And it's not really a con, it's aimed now at a more professional market so I totally get it. I'm grandfathered into an old plan and it's a shame that as such an early adopter I'm not given more of the new features, once again I understand it, but I think it does say a lot about a company. As new features are released you want to see the early supporters rewarded. It would also be nice to see recurring posts as an option or a way for people to be able to store social media content to quickly re-use.

Vorteile

Nice design. Nice people to talk with. But the product itself - i.e., the data and analytics - just isn't good. Maybe the posting/publishing functionality is good, but our people abandoned that immediately and went back to posting directly to the channel.

The competitor feature is good.

Nachteile

Just about everything else. The data is often inconsistent and incorrect. They will tell you that they're just tapping the APIs, which is a nice way of pointing the finger, but it's also telling us we may as well just go straight to the source and bypass these problems. We're spending way too much time cross-checking the data we get from Sprout, which really means we're the dummies for bothering with this in the first place.

Vorteile

As a growing agency, we are always looking for tools that would allow us to reduce overhead and time wasting within our team. Sprout social was the perfect tool for us.

Sprout Social collects all of the messages the social channels receives into a single inbox. This allows us to respond to enquiries in timely manner and ease. In addition, sprout social provides us with cross platform profiling of our followers, which allows us to identify loyal customers, potential sales leads and troublemakers (trolls).

In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks.

More importantly, the team structure and roles is quite essential for our operations, from content drafting, to review processes to approvals and team control.

Nachteile

Social listening is not as powerful as competitors. We are subscribed to Synthesio alongside Sprout Social to do proper listening and monitoring.

Some of our team members prefer the tabbed design of Hootsuite over the single inbox within Sprout Social.

Vorteile

Easy to pre-post and duplicate posts, love the reporting aspect and flexibility, and blogs are useful

Nachteile

Cannot tag FB users, cannot use as a planning calendar easily, content finders aren't as effective, twitter hashtags don't come up with what is popularly used, twitter tags do not prioritize twitters you follow, cannot post within a group on FB

Vorteile

I love the reports and ability to have all social data in one place. The phone app is great, too!

Nachteile

it's not intuitive for some creative team people but we can train them.

Vorteile

The software lets me publish and see basic social metrics

Nachteile

Why do I have click to open a page and then click to open the schedule, click to open the time to schedule, click to add the social account, deselect social account. Click to open every little thing instead of it prepopulating on the page. It's honestly so dysfunctional the way you have to navigate the site. I can't even click and drag posts on the calendar or delete queued messages from the calendar. I have to navigate to a different area entirely.

Vorteile

The price is very competitive and the package they offer within that plan has everything you could need in a social media platform.

Nachteile

I think there could be some improvements that cater to the shifting social landscape. More work with being able to post to Tik Tok for example. I also tend to schedule my Facebook boosted posts within the Facebook platform instead of Sprout, I think the overall experience for boosted posts could be improved upon.

Vorteile

This software helps streamline your social posting across all channels. You can cross-post, plan, and review analytics all in one dashboard.

Nachteile

With Instagram posts, you can schedule them in the software, but still have to log in to Instagram to make it publish.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Vorteile

My favorite feature by far is the smart inbox. I also appreciate the calendar and how easy it is to schedule posts. Being able to coordinate tasks between users and integrate with help desk software is also incredibly helpful.

Nachteile

I wish I had the ability to customize posts for individual platforms without having to duplicate the post, though it's really a pretty minor inconvenience and there are benefits to keeping them separate, too. It would be nice if they offered a wider variety of help desk software integration, too.

Vorteile

Have tried many social management platforms, Sprout is one of the best! My favorite feature is the inbox where you can track all engagements from​ all channels and assign them to other team members (if you have that plan).

Nachteile

It's very expensive. I know it has a lot of great features, but compared to other platforms ... it is very, very pricey.

Vorteile

Ease of use - the inbox is extremely easy for care reps to digest, especially if they've never used social tools in the past.
Support - Sprout's support team is on top of any issue. I always received a prompt response from their support team.
Innovation - Sprout was always at the forefront of new social updates - for example, they are one of the only engagement tools to offer a built in chat bot.

Nachteile

Lack of integration - Sprout doesn't integrate with many other products, specifically listening tools.
Social listening - While they are developing their own listening tool suite, they are going to be behind industry leaders for some time yet.

Vorteile

Great for scheduling, monitoring and managing social overall. I enjoy using the platform and it gets the job done

Nachteile

A little clunky at times, when you, however, to see what is schedule you can't scroll through the pop-up

Vorteile

Sprout social makes scheduling social media posts really easy, and the cost is pretty low per user account.

Nachteile

Reports cannot be customized (at least not with standard subscriptions) and they are VERY slow to update emojis which makes it difficult to align posts across platforms.

Vorteile

Great way to organize content. Excellent reports and access to data. Makes scheduling content for months at a time a complete breeze.

Nachteile

Signs out of accounts randomly, does not do a very good job with custom preview media. An absolute pain to find content from other users.

Vorteile

It is a comprehensive suite of tools for all-around social management. it is definitely the most powerful tool I have used for social network scheduling, management and analysis.
The interface is neat and clear, and the support team is always available for any questions or needs.

Nachteile

everything has a cost, even sports social has a cost.... and it's not low.
sprout is a rather high price and is unlikely to be affordable for freelancers or small marketing agencies.
This precludes a good chunk of users from having access to great tools.

Vorteile

Reporting is wonderful. Can get lots of info based on platform and it’s great to see the trends as well. Easy to schedule.

Nachteile

Bulk loading takes longer than scheduling manually. Need to make that faster. Also, the random account disconnects that happen without notification occur fairly often. Support is ok but not the greatest. Takes a long time to get resolution on issues and after an hour, you may not even get results.

Vorteile

Social media channels keep growing and growing. Having one clear place we can consistently use to see incoming engagement at one place has been amazing. Metrics to evaluate what's working and not working has been a critical tool for us as well to make adjustments for strategies.

Nachteile

The cost makes it difficult to utilize as many users as we would like. We'd greatly benefit from having multiple users, but cost has been a barrier.

Vorteile

We deployed Sprout to assist in some of the more taxing elements of managing social: listening, scheduling, analysis across platforms, and outsourcing. Sprout has fit the bill.

By the way, if you haven't already checked out Landscape by Sprout Social, it's a great tool that is offered for free for re-sizing images across platforms.

Nachteile

Sprout is on the higher end of the market in terms of price, but considering the enterprise-grade features, and when considering the opportunity cost of our time saved, we are comfortable with the investment.

Vorteile

Access control and reporting are great and pretty easy to use The monitoring options are also well done. I also the calendar view.

Nachteile

While it's great to have the option to post across multiple platforms, it's not very practical as what you enter doesn't display the same way on all social channels. And, not that it's Sprout's fault, but not being able to actually post to Instagram makes the scheduling part less reliable. I often found it easier to just go post things directly on customer accounts.

Vorteile

It was easy to use, very intuitive and I liked the design very much. It has never failed so far and I used it daily for my clients and myself. I recommend it to anyone!

Nachteile

I don't have anything negative to say and I used it for a long time.

Vorteile

My favorite thing is that SproutSocial stores all of your business' social analytics; when Twitter and Facebook limit your window, your history is always in Sprout, which is awesome to know we can build year-over-year analyses of our channels. The design is great, and it's easy to figure out without any guide.

Nachteile

I wish posting onto Facebook with SproutSocial looked more refined; it's hard to get it to appear on our Facebook Page without the URL and the link preview showing. But it's a small thing.

Vorteile

It is an excellent application thanks to it I can interact in all my social networks and publicize the work I do, publicizing in the networks and knowing the interest of my potential clients.

Nachteile

I have no complaints, I think it is very easy to use, intuitive, dynamic, with broad acceptance by the community.

Vorteile

I've tried a few other social media management tools, but Sprout Social is by far the best! It's user-friendly interface and wide range of features make it a great tool for managing social media accounts. It has given us real-time insight into our social media presence which is really helpful. I highly recommend it to anyone looking for a better way to manage their social media!

Nachteile

We only used the free trial, it was really helpful, we got some amazing insights but the pricing is too high for a social media management software.

Vorteile

Sprout Social is a ln advanced social media management platform, but also a powerful marketing tool with the strong analytics features. I believe that the reports and analytics is the most useful feature for our team.

Nachteile

Some comments of my team were that the platform wasn't easy to use, and that they had to read often the Social Sprout documentation to accomplish some goals with our scheduled posting and multiple channel administration.

In Betracht gezogene Alternativen

Vorteile

When it comes to social listening and responding to social media comments and messages, Sprout Social is the best software I've gone across. My team doesn't even use the social media scheduling features. We've found that nothing else competes with Sprout for responding to customers.

Nachteile

The pricing structure for Sprout Social isn't my favorite. It is pretty expensive, (especially if you aren't using all of the features). If you're looking primarily for social media scheduling, I would consider other applications first.

Vorteile

I used Sprout Social when managing upward of twenty social accounts, and it makes it extremely easy to organize and schedule all of the posts. We were posting multiple times per day, as well as managing any message or comments that came through. Sprout Social a modern, responsive backend that made it very easy to use. It was a much better environment than Hootsuite.

Nachteile

When we used it, Sprout did not integrate with Instagram and Pinterest. We have clients that use those platforms a lot and it would have been good to be able to schedule everything at one time. It was also was a little pricier than some other solutions.

Vorteile

I love the design. It's fresh, clean, and makes me excited to use the software. I also love the reports that get automatically emailed to me each week, making it easy to see our social media results at a glance without having to log in.

Nachteile

When it comes to the actual functionality, it's a very middle-of-the-road experience. It does most things that I need, but it's not the most intuitive. The calendar option could use a redesign, and it sometimes takes a long time to load.

Vorteile

I like that all of my clients are in one place and I can monitor their accounts, schedule posts, and check stats all in one place.

Nachteile

I'm not a fan of the recent update. I liked the previous calendar feature and find this update much more difficult to see my work for the month.

Vorteile

In the beginning, I was hesitant about using Sprout Social but the customer support was of a great help and convinced me to keep going. I was put into contact with a PRO where I was demonstrated how easy it is to manage social activities and understood things I was initially not able to use properly. I immediately felt that sprout social is the right tool.

Nachteile

Social Sprout would be really amazing if the pricing was further lowered.

Vorteile

Sprout Social makes it easy to manage all your social channels in one place. The analytics allow you to track many different key features that will help your marketing efforts when trying to reach your audience.

Nachteile

I do not have any cons at this time with the software.

Vorteile

Always dependable when I need to schedule things out. I haven't had any errors and when I do on the network end they quickly notify me.

Nachteile

Our week begins on Saturdays so I wish they let you adjust that. When I lay everything out I have to do it in two different weeks.

Vorteile

The platform is robust and has helped my social media team of 1 out immensely. When I had an intern this summer, it was easy to get her onboarded with the tool by adding a seat. The price is right. Their support team is quick and helpful. We had a more "advanced" tool in the past, but Sprout Social fit our content and tagging needs better.

Nachteile

Sometimes tasks take a few extra clicks than I believe they need to. And I'd like the ability to add tags instead of being restricted to a certain number (based on how we use tags).

Vorteile

The listening features work occasionally.

Nachteile

In my opinion, this entire system could be updated. The time it takes to complete simple tasks, for instance, rescheduling multiple posts is staggering mostly because there isn't a drag and drop feature. Changes to the calendar should appear in real time instead of having to click between multiple pages to see drafts, dates, etc. Drafts disappearing from the calendar when they haven't been scheduled is also an issue--they should just go into a "drafts folder" when that happens. Direct publishing to Instagram for videos is a huge issue. Every video published from Sprout has a black box present on the feed when the post goes live meaning that we have to manually fix it every time. Sometimes hidden tags do not show up on Instagram. The permissions levels do not make sense therefore the app that it meant to tell you when posts fail in real time doesn't actually work.

Vorteile

We have 3 companies in our umbrella so we needed a place to keep social organized. We use Facebook, LinkedIn, and Instagram. Sprout is so helpful in keeping data and reports up to date, relevant, and organized! There are large overviews as well as detailed reports, and the customer service is incredible. No robots. Just people who can quickly help!

Nachteile

We do wish all 3 brands could be combined for one report, but we are a very unique company in that we have 3 brands at all.

Vorteile

Sprout Social organizes all your posts into an "inbox" or to do list. I personally like this as it makes it easy to go through all the social posts you need to review. Easily add hashtags to track and keyboard short cuts makes it easy to clear out the inbox. I find it much better to use than Hootsuite. The scheduling and app are also very good. Overall, an excellent tool.

Nachteile

It's a little pricey compared to some of the competitors. I think if you can afford it, it's a great tool. I feel like sometimes when I "like" posts, they don't always go through, but I haven't tested this thoroughly.

Vorteile

I love the many options it provides: you can schedule content to various platforms, track how it performs, and respond to comments - all within one app.
While scheduling, there's a great option to schedule the same content to be posted as many times as you'd like, as much as 6 months ahead.

Nachteile

There's no way to create a queue and just drop content in there, to be posted automatically.

Vorteile

Sprout has a nice clear design an UI that makes it easy to navigate menus. The training from the staff for the site is great and easy to onboard new members to it.The approval calendar is great as well for managing a large group of contributers.

Nachteile

If there was a way to integrate all social media platforms timelines into one screen. Manage IG, Twitter, etc all in one screen.Be able to push IG stories right from the website.

Vorteile

Whether you're managing your own social network channels or doing it on behalf of someone else, Sprout Social can help you get started and keep on track with your content. The platform allows posting to all the major networks including but not limited to Facebook, Twitter, and Instagram.

One of the best features about the platform is the scheduling and calendar tools. It allows users to get a comprehensive overview of all the content that has been scheduled for a specific period across multiple networks. This calendar can also be exported for sharing or reviewing.

Nachteile

If you have a team of social network marketers, Sprout can get pretty expensive. Take a good look at the available pricing options and decide which one make the most sense.

Vorteile

What I like most about Sprout Social is how easy it is to schedule all of our social posts and how I'm able to flip back and forth between "companies."

Nachteile

I'm not sure I have anything I like least, but what I find annoying is how when I go to track my stats, all of the bigger numbers are shortened to 34.6K. I'd prefer to see the whole number like this: 34,589. Super minor, but something I'd prefer.

Vorteile

This software is easy to use and helps me streamline my social strategy. When I have a problem, I am connected almost immediately with a helpful staff member.

Nachteile

A little on the pricey side. I have a basic plan and pay more than I would like.

Vorteile

Sprout Social is one of the best tools out there for social media marketing. It connects with Facebook, Twitter and now Instagram to allow our team to schedule posts, engage and easily track KPIs.

Nachteile

We've been very happy with Sprout Social.

Vorteile

for new comer, this sprout scoial give free trial for 30 days without credit card submit first, i like this, this give time to test and try this tools.. and see how this works

Nachteile

in some condition for newbie this product is not user friendly.. it takes time to learn the feature and see how it works. the pricing seem expensive, suit with the special feature it has

Vorteile

I love how it has so much template and content for content creation and marketing. Their templates are quality and great designs that are user-friendly.

Nachteile

It is expensive for freelance but great for large companies that can afford it. It is worth the value of its price but not many freelancers can afford it.

Vorteile

It's simple. Major functionality is easily identifiable on the main dashboard and the day to day usage is quite straightforward

Nachteile

Just the interface for creating posts. Creating and sharing content is such a central thing in social media but the UI makes it not feel like it

Vorteile

love that you can schedule future posts with this program
also love how easy it is to share calendars to others and save calendars to bookmarks to access easily
we use the program through a 3rd party marketing company

Nachteile

it was a little rough to understand at first because i had never used it before.
we use the program through 3rd party marketing company and i wish we could have multiple logins for our marketing team through them without having to pay extra.

Vorteile

It is very useful and helps me to interact with most of my social networks at the same time, I think it is the best strategy to consult the opinion of the audience on any particular topic.

Nachteile

Although it includes most of the social networks, there is still to be included, especially the most recent, otherwise I do not have any complaints, it is very good software and very functional.

Vorteile

I loved the fact that sprout social is super user friendly and intuitive. You can spend your time coming up with creative/copy and wont have to focus on the technicality of setting up a post.

Nachteile

The integration between facebook and IG. However, I've heard that various other social posting platforms have similar issues, so this might also be a Facebook/IG issue.

Vorteile

It has a great many features from reporting to scheduling. It is pricey, but makes up for it in robust features.

Nachteile

The price is a little high when compared with other solutions.

Vorteile

Analytical reports are very neat and organized therefore easier to digest in one glance. The app is pretty cool albeit limited but it gets work done on my mobile when I'm on the move. Integrates all major social media platforms into a great user interface that's relatively easy to use.

Nachteile

A few times I've encountered bugs that could not explain why certain metrics were way off when measured with other tools. Looks easy to use off the bat but you should be aware that its not as intuitive as it seems. Cost is a bit prohibitive to include all members of a big team.