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Alle Bewertungen zu BILL Accounts Payable & Receivable Filter anwenden
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A good product for small companies with lots to track
We continue to use it for the controls and time savings, the support is some of the worst I've ever experienced though.
Vorteile
This product is great for companies that need to pay large swaths of invoices, keep track of them, and cut time spent in quickbooks doing bookkeeping for AP.
Nachteile
This product is more expensive if you run under 20 payments/month that something like a milio (built into to quickbooks online).
Antwort von BILL
Thank you Ravi for providing feedback. We appreciate hearing that our software works for paying large groups of invoices, tracking them and is integrating well with QuickBooks for you. We apologize for any frustration reaching out to support has caused. If you need assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Grafikdesign
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bill makes it easy to receive ACH payments from clients
Overall, Bill is a smooth, fast, and easy way to receive payments from clients paying via ACH.
Vorteile
Bill is a low-friction way of receiving payments for invoices. Even though I do not invoice through Bill, many of my clients use it to provide ACH payment, and this is quick and easy for all parties.
Nachteile
At first, I did not really understand what Bill was, as I was asked to join because a client wanted to use it to pay me. I have received multiple phone calls from Bill asking me for more information about my business, and I have declined, as I have no desire to add more features or upgrade my account because I am currently content with the way it works now.
Antwort von BILL
We appreciate you sharing your great experience with the app, especially receiving payments via ACH. We're going to share this with our product team, who always enjoy hearing positive feedback.
- Branche: Rundfunk
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Billing and invoicing solution
Vorteile
It's the perfect match for managing the invoicing, getting paid faster and translating all this documentation to natively integrate it with the accounting program.
Nachteile
The pricing that is user based and not account based which makes it quite expensive if more than one person has to use it
Antwort von BILL
Thank you for your valuable feedback on our software! We appreciate hearing that it is a perfect match for managing invoicing, getting paid faster, and integrating with your accounting software. We also appreciate your concern about the cost, and we will pass that on to our marketing team. Thank you again for your feedback!
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Ge
Works great and seamlessly MOST of the the time. Helps to manage accounting and bill payments and seems to be a great time saver that streamlines processes. I enjoy getting paid faster and love having a process I can track along the way.
Vorteile
My experience with Bill is as an end-user only. I like the ability to create invoices for clients that utilize them for bill payment/accounting. Entering invoices is a simple process and I like that you are able to view and track your payment requests once submitted. The ability to filter invoices is also easy and you don’t have to learn more than you need to depending on which service/feature you use. I don’t use to process payments but as an accounts receivable option, it works great for me and allows me to get paid even faster. The processing fees are reasonable and expedited payments processing is an option that is also reasonable.
Nachteile
While my experience is limited as an end-user, there have been a few times where my payment requests were not received or were duplicated. Not numerous but when it comes to payment, having it delayed for another reason is longer than most would want. The companies I know that utilize the full suite of offerings seem to be pleased and have used it long term with success.
Antwort von BILL
Thank you for sharing your wonderful experience with our app, Melanie. We appreciate your kind words and will share them to our product team. They love hearing positive feedback like this!
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
I like it
Vorteile
I like the accounting features and invoice and billing features
Nachteile
No issues I like they software it serves its purpose for me
Antwort von BILL
Thank you for your glowing review, Resha! We love that you are enjoying BILL's accounting features along with the invoice and billing features. We always want to hear what works and what will make your experience better.
- Branche: Buchhaltung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Aspects of Bill.com
Vorteile
1. Ease processing2. Approval Workflow3. Payment processing4. Initiate ACH invite
Nachteile
Easy to access the tool and easy to integration with another applications
Antwort von BILL
Guru, thank you for your feedback. We are thrilled to hear that approval workflows, payment processing and inviting vendors to use Epayments are working for you. We apologize for any frustrations that may have occurred when trying to access our software and integrating with other applications. If you need help with anything, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Programmentwicklung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Programa facturación simple
Vorteile
La posibilidad de crear diferentes roles para gestionar la facturación del negocio y de conectarse con los principales programas contables.
Nachteile
El soporte es muy justo y el precio demasiado caro.
Antwort von BILL
Thank you for your valuable feedback! We are pleased to hear that our accounting software integration and billing management features meet your needs. The cost of our plans varies depending on your specific requirements. If you ever need assistance, please visit our website at https://help.bill.com/hc/en-us to request a call, chat, or email our customer support team. JennJ BILL Support
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bill.com Review
Vorteile
Easy to use. Great dashboard that makes it easy to do what needs to be done.
Nachteile
It does get a bit expensive for smaller businesses that need multiple users.
Antwort von BILL
Thank you, Laura, for your 5-star review! We are delighted to hear that our BILL software is easy to use and that the dashboard enhances your experience. We appreciate your feedback about cost and will pass that on to our team. If need any assistance going forward, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Happy with Bill.com
Vorteile
Bill is easy to use and understand. I can see and process all my business in one easy place.
Nachteile
Nothing, it is all good for us and handles all the needs we have for payment processing
Antwort von BILL
We appreciate you taking the time to share your feedback with us, Donna. We are pleased that customers like you have an amazing experience with the BILL.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Decent product, but not my favorite
Overall, BILL does what I need it to do. Not much in terms of bells and whistles.
Vorteile
I like how easy it is to bill clients using BILL.
Nachteile
It's a bit old fashioned. I think it's a little harder to navigate and the UX could use an update.
Antwort von BILL
Thank you for your feedback on our BILL software. We are happy to hear that you find it easy to bill clients using BILL. We are sorry to hear that you have had difficulties navigating through our software and that you find our UX needs an update. We have passed that on to our product team. Please continue to provide feedback as we are always working hard to improve our software.
- Branche: Architektur & Planung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Easy for both AP and AR
Vorteile
Widely used by a lot of clients for both billing and processing payments. Once approved payments were received quickly.
Nachteile
There were a lot of steps to getting a submitted invoices approved for payment.
Antwort von BILL
Melissa, thank you for reaching out and providing feedback. We are glad to hear that our software is being used by a lot of clients for billing and processing payments. Also that payments are being received quickly. We apologize for any frustration caused by the amount of steps to submit an invoice approved for payment. If you need any assistance, please go to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Landwirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Bill.com is a scam
This company is a scam. I have, in writing, confirmation of my credit limit, statement credit and monthly rewards. Even with confirmation in writing for months now, my credit limit was reduced with no notification and on time payments since inception.
Vorteile
It works when it wants to and when it does, it's fine. This shouldn't be complicated. It is a credit card.
Nachteile
Auto payments drafted from my account monthly which is fine. I usually pay all of my credit cards earlier than the due date anyways.
Antwort von BILL
Thank you Eugene for your feedback. We are glad the auto-payment being drafted monthly works. We are sorry for any frustrations caused by issues with your credit limit. Please reach out directly to our customer service at 1(435)731-5078.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
BILL makes it easy
Vorteile
Very straight forward to set up initially then to use. Easy to submit and go
Nachteile
Less functions and tools. Not as transparent as competitors but gets the job done
Antwort von BILL
Thank you for your positive feedback! We love hearing that our software was easy to setup and use. We apologize for any frustration caused by missing functions and tools. You can put in feature requests if there is something that believe is missing by going to leave feedback on your BILL account page or alternatively you can reach out to customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Full of bugs. Avoid at all cost
Their product is full of bugs. I couldn't enter my address so I was not able to get paid.
Antwort von BILL
Bernat, thank you for your feedback. We are sorry to hear that you had frustrating experience with our software, while trying to add your address and get paid. If you still need assistance, please send an email to [email protected] with your contact information, someone from our support team will gladly reach out to you directly to help.
- Branche: Justiz
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Mi experiencia con BILL
BILL puede ahorrar tiempo y dinero y mejorar la eficiencia de su negocio.
Vorteile
Con el software BILL, puede ahorrar tiempo y dinero, mejorar la eficiencia de su negocio y cumplir con las normativas fiscales vigentes.
Nachteile
No hay posibilidad para filtrar, buscar ni organizar la bandeja de entrada.
Antwort von BILL
Thank you for providing that valuable feedback. We appreciate hearing how our software is saving you time and money and improving your efficiency. We also apologize for any frustration using our inbox has caused you. We will pass along your suggestions to our product team. If you need assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and requesting a call/chat or emailing us.
- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
High recommendation to use BILL!
Vorteile
The ease of use and transparency of BILL is second to none. Highly recommend this software for your companies needs!!
Nachteile
At the moment there aren't any cons. This has been a great experience.
Antwort von BILL
Steven, thank you for your fabulous review of BILL! We are thrilled that you are enjoying the ease of use and transparency of our software. We appreciate your recommendation. We always want to hear what works and what will make your experience better.
- Branche: Telekommunikation
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great for customer relations
Vorteile
Ability to get transferred funds for projects with little efforts.
Nachteile
Lots of options that need tutorial and extra support.
Antwort von BILL
Thank you Will for your feedback on BILL. We are glad to hear that our software makes it easy for you to get funds transferred for your projects. We value our customer's suggestions and will pass on yours regarding having more tutorials and extra support to our product team. You can also submit a feature request through your BILL account by logging in and going to the overview page. Once there, scroll to the bottom and select leave feedback.
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Excellent outil de traitement des paiements
Vorteile
Facile à utiliser, BILL est un logiciel de traitement des paiements très rapide et fiable avec une interface conviviale
Nachteile
Quelques difficultés lors des paiements
Antwort von BILL
Thank you for your positive feedback Abdelaziz! We are glad to hear that you are finding our BILL software easy to use and reliable for payments. We apologize for any difficulties you may have experienced with payments, and we are here to help resolve any issues. Thank you for your feedback! If you need any assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Bill Gets The Job Done
Vorteile
Bill is pretty easy to setup. They are a big company and onboarding is easy. It’s not the prettiest thing I’ve used but it works.
Nachteile
The app is just okay. It gets the job done but it’s not bad easy as some competitors.
Antwort von BILL
Thank you for providing feedback Reggie. We are glad that you were able to set BILL up easily and our software is working for you. We are sorry for any frustration you may have had with our app. Your feedback is valuable to us, and we're always striving to improve our service. Please don't hesitate to reach out if you have any further suggestions.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Bill.com saves us hours each week!
overall, we are thankful it was recommended to us bc it saves time and helps with record keeping
Vorteile
The automation of bill payments, invoicing from staff for reimbursements, direct deposit options, and that we no longer print any checks ourselves, this along has saved us hours each month. Also, keeps track of all payments for tax purposes.
Nachteile
Sometimes it syncs with QB but there are errors. Bill.com no longer syncs with Expensify, which adds another layer of work for us if reimbursements are in Expensify.
Gründe für den Wechsel zu BILL Accounts Payable & Receivable
Cost, set up and synch with other systemsAntwort von BILL
We appreciate you taking the time to share your feedback with us. We are pleased that customers like you have an amazing experience with BILL.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Bills, bills, bills!!!
Overall bill.com has made my job so much easier.
Vorteile
It makes paying our monthly bills so much easier than I had expected. Loooooove this software!
Nachteile
I wish I could send out 3 invites to new vendors instead of just two.
Antwort von BILL
Thank you so much for sharing your wonderful experience with our app, Felicia. We're going to share this with our product team, who always enjoy hearing positive feedback.
- Branche: Justiz
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Revisando BILL
BILL es una buena herramienta en la que puedo hacer envíos de facturas por correo electrónico o a través de una plataforma web, con la posibilidad de adjuntar documentos complementarios.
Vorteile
Me gusta que puedo hacer envíos de facturas por correo electrónico o a través de una plataforma web, con la posibilidad de adjuntar documentos complementarios.
Nachteile
Es una buena herramienta de gran utilidad.
Antwort von BILL
Hi, Raul! Thank you for sharing your great experience with our app, especially for your invoice task. We really appreciate your support!
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Monatlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
My Experience With Bill
Overall my experience with Bill was good and I got my payment very quickly.
Vorteile
Bill is an easy way for me to receive payment from brands who hire me as a freelancer.
Nachteile
It's a tad bit more expensive than I was expecting.
Antwort von BILL
Thank you for five-star review of our software Rochelle! We are thrilled to hear that our software has made it easy to receive payments. We will pass along your feedback on costs to our sales team. Please continue to provide any feedback that you might have.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Bill.com Makes Great Addition to Bookkeeping Tech Stack
Vorteile
User friendly and easy setup. Paying bills made more efficient.
Nachteile
Slightly expensive for small businesses.
Antwort von BILL
Thank you for providing feedback on our service, Christal! We are thrilled to hear that our software is easy to use and set up, and that it has made paying bills more efficient for your company. We appreciate you letting us know about your concern regarding cost, and we will pass that along to our team. Thank you for your valuable feedback.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Worst Experience with Any Bill Payment Provider
Vorteile
We did not have any good experience with Bill.
Nachteile
Bill.com was been the worst payment provider our business has ever worked with. The customer service email disregards everything that you say, they do not allow you to call in with any questions or concerns. The company withheld funds for work we had performed for over 4 weeks without cause. This is a very shady and untrustworthy enterprise!
Antwort von BILL
We're sorry to hear about this experience with our app, Colleen. We'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Logiciel de traitement des paiements
Dans l'ensemble , Bill a été une meilleure de mes expériences pour être payé plus rapidement et très facile , sécurisé et permettre d'intégrer d'autres logiciels également . Je le recommande
Vorteile
Bill est très rapide et facile à utiliser pour être payé à l'aide de sa fonction automatisé. C'est intéressant
Nachteile
J'aime ce logiciel pour sa facilité d'utilisation mais pas disponible pour tout les pays
Antwort von BILL
We're glad to hear about your great experience on our app, Serge. We're going to share this with our product team, who always enjoy hearing positive feedback. Thank you!
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Highly recommend
Vorteile
Great product and easy to use! Especially for those of us who are freelancers and 1099 contract workers.
Nachteile
Nothing so far has come up that I see needs changing. It's great so far using Bill!
Antwort von BILL
Hi, Amanda. We appreciate you taking the time to share your feedback with us. We are pleased that customers like you have an amazing experience with the BILL app.
- Branche: E-Learning
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Efficiency at its finest with Bill.com
Overall, Bill.com has been a valuable asset for our organization. Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.
Vorteile
As a administrator of Bill.com within my organization, I have found it to be an efficient and streamlined way to manage our financial processes. One of the greatest advantages of this software is the automation of tasks such as invoice processing, bill payments and account reconciliation. This has saved a significant amount of time and effort for our finance team and has improved our financial accuracy. Another strong aspect of Bill.com is the robustness of its reporting capabilities. It provides a wide range of financial metrics and insights that have helped us make data-driven decisions for our business. Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.
Nachteile
A potential downside of using Bill.com is that it may require a bit of time and effort to set up the software and customize it to fit our specific needs. Additionally, while the software offers many features, some advanced features such as budgeting and forecasting may require additional tools or custom development.
Antwort von BILL
Kavindu, your comment made our day! We will share this with our product team, who always enjoy hearing positive feedback.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use software for invoice approvals
Vorteile
Bill.com is easy to set up and use. I love the simplicity of approving partner invoices.
Nachteile
The reporting feature needs some upgrades. I would like the ability to see what individuals above me have approved in order to communicate timeliness with my partners.
Antwort von BILL
Thank you for your review, Dustin. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Billing done Right
IIt was easy to set up and send invoices for timely payment
Vorteile
It is easy to set up vendors and monitor payments
Nachteile
Sometimes the payment is delayed at which point i would prefer an email indicating this information
Antwort von BILL
Thank you for your review, Denise. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback to our product team.
- Branche: Personalwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Mostly a good software.
Customer support is hard to reach via phone.
Vorteile
Is constantly updating their software. It makes collecting payment from customers who already use bill.com easy and straightforward.
Nachteile
When I attempted to use the AR function and the sales tax solution it didn't meet my needs. I was unable to make it work, and it was extremely frustrating.
Antwort von BILL
We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bill.com review
Vorteile
Bill.com is an easy to use software with a quite perfect interface. It allows you to have contact with safe customers who already use the tool and document invoices by e-mail. It is also user-friendly
Nachteile
Since we have been using it we have not encountered any problems with the tool
Antwort von BILL
That's great to hear, Wilfried. We'll be sure to pass on your positive sentiments to our product team.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bill.com review
Vorteile
I give Bill.com a 5 stars rating for sure.
Nachteile
I like everything about the software. It's an awesome software.
Antwort von BILL
Reginald, your comment made our day! We will share this with our product team, who always enjoy hearing positive feedback.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Vale a pena ser Bill
Tendo paciência dar pra usar, e administrar bem a conta
Vorteile
As transferências e a mobilidade de segurança
Nachteile
Muitos juros,e valores altos de encargos
Antwort von BILL
Thank you for your review, Aline. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
A MUST choice for managers
Vorteile
It is simple to use and easy to integrate with, with lots of options to work around. It provides excellent tools to fulfill your ecommerce needs and very rigid on data security. Overall an excellent choice.
Nachteile
Nothing bad except little bit pricier and customer support is mid ranked sometime on weekends.
Antwort von BILL
Thank you for your review, Rizwan. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!
- Branche: Architektur & Planung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
It enhances companies' capabilities to manage financial affairs efficiently
It is certain that Bill.com has increased our capabilities and efficiency in processing bills through one system, as all processing operations are carried out through one platform, and all operations have become easy to follow, which helped us save time and effort.
Vorteile
Bill.com is a magical solution for presenting and documenting invoices via e-mail. This enables us to approve invoices, obtain the required approvals for them, and include them in the records directly, without the need to wait for the paper copy, which may take days or weeks to arrive. I really appreciate how Bill.com's advanced automation has made processing processes smooth and fast, and has made fully automated AP processing much easier. I like very much the ease of modifying fields as needed and the export and import options, as this enables us to obtain the reports we need in detail, and I greatly appreciate the search and filter capabilities available in Bill.com, which enable us to search in multiple databases and extract the bills we need as we want.
Nachteile
Since I started using Bill.com, I have not encountered any technical problems, as all the tools are easy to use, and the services of the Bill.com support team are very excellent, as they have responsive technical support.
Antwort von BILL
Lora, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :)
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Super simple to use, reliable and secure
Overall, we love this software. It has served our small organization well as we've grown. We don't have a full blown, multi person accounting and bookkeeping department but still have significant bookkeeping needs. This allows us to be more efficient and keeps us organized.
Vorteile
We really like the approval process and how simple it is to set up and use.
Allows the ability to split payments across multiple projects and account codes.
Allows vendors to input sensitive financial information needed to pay them via ACH without assuming liability that comes from handling sensitive information by our staff members. Great system!
The audit trail is helpful when trying to rectify a mistake. It allows you to look back at the process and see where something was entered or approved incorrectly and by whom. Great accountability.
The approval process workflow is exactly what our organization needed.
Nachteile
If a vendor enters something incorrectly when setting up their account or if they need an address changed, we aren't able to do it for them. That is terribly inconvenient at times.
Antwort von BILL
Thank you for your review, Kim. We are glad to hear that you are enjoying our app, and we'll be sure to get your feedback from our product team!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Bill.com (BDC) is ready to help with Accounts Payable, but...
I am just 2 months in on bill.com (BDC). It has taken this 2 months just to analyze our existing data and move what we want (import) to BDC from our existing programs. We want to synchronize expense work from data entry into BDC to moving the detail over to QuickBooks (QB) where we keep our accounting data. It is not as easy as it sounds.
Vorteile
Bill.com (BDC) is a full-featured software program that will simplify recording vendors and paying bills but...
BDC is not as simple as it appears. We are excited to learn all that BDC has to teach us. See Cons....
Nachteile
To fully engage all the features of bill.com (BDC) one has to be ready to do the prerequisite work in cleaning up a company's existing records. We are using the BDC support team and our own accountant to gradually restructure our accounts payable-expense side of operating as a nonprofit organization. This has been laborious and frustrating at times. A major drawback is encouraging existing vendors to accept payment from BDC. Generally, people are guilty of 1. ignoring emails; 2. misreading emails; 3. not following clear directions.
Antwort von BILL
Hi, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left hand corner) and then type in your question in the bot that will appear in the lower right hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Bill.com Review
Bill.com is a cloud-based accounting software designed to streamline billing and accounting processes, as well as automate workflow tasks. The software is available on-demand for businesses to access, so it is flexible and easy to use. It allows users to generate invoices and invoice approvals, manage expenses, track sales figures and expenses, create reports, email reminders of payments due from customers or vendors, and more.
Vorteile
Bill.com offers several core features for small businesses, including integration with several accounting software systems, tax filing capabilities and reporting, a mobile-friendly interface, and payment options.
Nachteile
Bill.com lacks the ability to create custom reports and customize the look and feel of invoices and other documents.
Antwort von BILL
We're glad to hear that you're enjoying our app, Claudia. And we'll be sure to get your feedback up to our product team! Thank you for your review.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Bill.com Review
Bill.com is a fast and convenient way to pay bills online that’s hassle free and secure. It allows me to balance my schedule on a daily basis.
Vorteile
I like the ease of paying bills online without high fees.
Nachteile
There’s nothing that I’d say I’m displeased with concerning this software.
Antwort von BILL
Michelle, your comment made our day! We're going to share this with our product team, who always enjoy hearing positive feedback.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The best account platform for small and medium businesses
Our experience has been great.
Vorteile
Saves thousands of dollars in wire and credit card processing charges. Works better than any other payment processor for payments via ACH
Nachteile
Sometimes it takes longer than 3 working days to receive the payment in our accounts
Antwort von BILL
We're really grateful and appreciate you taking the time to share your rating with us,
Ekalavya. Thank you for your review!
- Branche: Personalwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Getting help is painful
It's not great. We use bill.com to invoice our customers. 60% of our client base has complained about the experience with bill.com because setting up accounts is not intuitive, and clients often times have set up different kinds of accounts by accident then feel harassed by reminder emails which state they haven't paid an invoice, even though they are marked as "paid" on our end. We paid a hefty API integration fee in an effort to host all of these invoices in our own system so that our customers wouldn't have to interact with bill.com. However, now we are facing a whole new set of challenges trying to gather information from bill.com that isn't exposed, but is integral in making the integration successful... then trigger days and days of frustration with support to get about 60% of the information that we need.
Vorteile
The ease of creating and tracking invoices
Nachteile
Trying to work with support actually ruins my day. The only way you can talk to a human on the phone is by scheduling a phone call. Every time I have done that we've had issues connecting and there's no number you can call. I also feel like every time I reach out to support via chat or email I get a completely different level of information and service. Sometimes they give you what you need right away, other times they say they can't provide you with that information you need to jump through additional XYZ hoops.
Antwort von BILL
Mackenzie, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bill.com is only good for small business
Vorteile
Ease of use, good for contractors and small businesses <1M in rev/payables
Nachteile
Inconsistent payment times, customer support rarely helps
Antwort von BILL
We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left hand corner) and then type in your question in the bot that will appear in the lower right hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
New system makes it unworkable
I used to love Bill.com, but now I am going to push my client to look for something else. It is awful and has not improved since they started this last year
Vorteile
The best part of the new system (vs the Classic Bill.com) is the bill payment grouping. You can filter for the name of the vendor, select the invoices to pay and mark the date on the next page. Very easy
Nachteile
The new system is so tech heavy that it takes twice as long to enter an invoice. The recognition software only works on half the invoices that are uploaded. At times it picks the wrong vendor completely. I have to choose the vendor, wait for it to "find" a match in my system, select it and then move to the invoice number, date and then look for the box that houses the amount. It is so spread out that it takes too long for the eye to move down the page. I have stopped putting my invoice number in the description because it means I have to scroll down the entry page. I loved the old version where everything existed in about 4 inches of space. If you have to skip an entry, and go to the next page in the document, it will associate that skipped page to your next entry, even after it is marked not to associate. I have found multiple invoices matched to the wrong vendors and how to find these is a nightmare. If I have a duplicate invoice in my uploaded documents, i have to close the window and go back to the Inbox screen. I then have to guess which document contains my duplicate because it is not clear which one I was working on. I cannot see the duplicate invoice, but only a thumbnail of the 1st document in my stacks. I have contacted customer service after they cut off the Classic version, I received an email asking me to explain what was happening. I did, and then nothing happened.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Business Practices and Customer Service make product AWFUL
The WORST! Bill.com has done nothing but lie to me about their international payments. They lied about comparable exchange rates. They processed an international payment, showed it as "cleared" and then held it for several weeks forcing me to provide additional information on the payment. The vendor never received it and I have still not received the funds back over 2 weeks later. Be careful using their systems as they can hold your funds and really mess up your cash flow.
Vorteile
The product is good. It's what accountants need...that's it.
Nachteile
Having to deal with Bill.com customer service in any aspect.
Antwort von BILL
We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your Bill.com account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
bill.com review
Overall, we like bill.com a lot. It's made our accounts payable process more automated and much easier to manage.
Vorteile
- Ease of entering bills --> approvals --> payments process- Easy to pay out once info is entered for vendors
Nachteile
- The receiving inbox is difficult to navigate. It would help a lot if it looked more like a regular inbox, and if it were possible to sort & search emails.
Antwort von BILL
Thank you for your review, Kammy. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
New April 2019 Interface HORRIBLE!
My company and I have used Bill.com for several years and it was so easy to use and made our vendor payments a breeze, but now it’s just absolutely awful. My entire finance staff hates the new interface. Nothing is streamlined at all and the way it’s set up now goes against common sense because the flow is just terrible. The bills and the payments section are broken out into 2 different tabs which is so inefficient because you can no longer take a quick glance as to which bill matches what payment without making several clicks to get this info. Also, I can’t see if a vendor check or ePayment has cleared at a glance in the payment tab since I have to click open the actual payment for this info now. There’s so much wasted space where the vendor details used to be when you open a vendor profile. There are just 3 unhelpful lines of vendor info and 90% empty white space which takes up half my viewing screen. When I edit the vendor details, the country of residence is at a section on top instead of being grouped with the address section. When I try to set a vendor up for ePayment, I no longer have the option of finding them by their name+email, now it’s only by their Vendor display name. We work with a lot of vendors where the ‘pay to’ is an agency so we aren’t able to easily connect a vendor for ePayment. I’m going to have my company move to something else since ruined user experience. I don’t know who the developed this new interface, but it certainly wasn’t an accountant.
Vorteile
I used to think Bill.com was amazing and would have given it a 5 out of 5 just a month ago. However, with the new interface update that rolled out in April 2019 I’m downgrading my rating to 1 out of 5. See my review below.
Nachteile
The new interface is awful and not efficient AT ALL. See my review below.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great product for any business.
Any business problems we encountered were fixed pronto at the time of integration. Bill.com is fast, easy, intuitive and a boon to our accounting department.
Vorteile
Once the system is set up, it's click and use. Product use is intuitive.
Nachteile
From my perspective, I've not encountered any aspect that I dislike.
Antwort von BILL
Thank you so much for your wonderful words! We are so happy to hear that you're enjoying Bill.com and that it's helped your organization to keep data centralized.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Stay Away it's a total SCAM!
Vorteile
We used their service to pay our company office rent for a few months. Nothing really special... Simple ACH, I would have used just a bank ACH if it was my choise.
Nachteile
Support and the way they treat their customers.
First of all, it's super hard to contact their support I submitted 3 tickets and it took 3 days to finally get someone to respond to me....
We are leasing the office space from the company that was using Bill.com to accept payments for their bills, therefore we were forced to use bill.com to pay our monthly office rent. Everything was ok... Then the company we paid for the rent switched to using Xero since it doesn't really make sent to pay ridiculous amounts for bill.com.
Anyway.. for us, it was even better because now we didn't need to pay bill.com subscription fees to just pay for the rent (simple ACH). So we went ahead and canceled our subscription with bill.com in August.
A few months later (in October) I noticed that they were still charging our credit card and as I mentioned above it took 3 days to get someone to finally respond to our support tickets.
What I asked for was simply refund the last 3 charges (Oct, Sept, Aug) and close our account simply because their system failed to cancel it in the first attempt. Simple right? Nope, not with Bill.com
They had someone to call me and tried to explain that they didn't see my first request to cancel and if I didn't use their service since August it was my problem and that evidence that I didn't even log in to their service for 3 months is not enough for them to refund.
So my advice to you, if you ever thought to use bill.com for your business, please stay away!
Antwort von BILL
Dmitry, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bill.com is my 1st choice for efficient and fully automated AP system!
We are a global company with 1,300+ people in US and internationally. We use Bill.com for all our Accounts Payable in US and internationally. We totally automated Accounts Payable using Bill.com and we have very pleasant positive experience.
Vorteile
My company is a global company with US head quarters and multiple international locations. In Bill.com, the billing and payment is totally automated. Approval process is excellent. As a manager, I get regular emails for bill approval. I can approve, disapprove, make comments and they go to user right away. The system is especially useful for companies with international locations and multiple US locations like my company. With Bill.com, all accounts payable is centralized and automated. We also managed to save a lot of staff costs with Bill.com. As AP is automated, we use finance staff from Eastern European locations to process AP using Bill.com. This is significant cost savings. First of all, with Bill.com the AP process and related approval is totally automated which minimizes staff costs. We are able to use finance staff for AP where wages are 3-5 times lower than US. Overall, this is a great system and my choice # 1 for AP automation!
Nachteile
Bill.com is a great system. I really don't think of any disadvantages. I just encourage Bill.com to develop and process more with newest financial innovations like automation and machine learning.
Antwort von BILL
That's great to hear, Barbara. We'll be sure to pass on your positive sentiments to our product team.