QuickBooks Online

Vorteile

Es ist sehr einfach zu bedienen und man kann wirklich nichts falsch machen mit dieser Software. Technische Schwierigkeiten hatte ich während meiner Nutzungszeit keine.

Nachteile

Ich bin ein glücklicher QuickBooks-Benutzer und habe nichts Negatives zu berichten.

Vorteile

Quickbooks multipliziert die Kosten für ihre Arbeitsbereich Genie Anpassung und es ist absolut nicht doppelt so groß! Die Organisation, für die ich arbeite, die Quickbooks online nutzt, hat fortschreitende Probleme mit Deals Ladung und setzen weg Mastercard Informationen hatte. Ich denke, sie müssen sich auf ihr Kernstück konzentrieren und sich später um die Dekorationen kümmern.

Nachteile

Ich bin mit der Web-Wiedergabe zufrieden. Sie ist schnell und einfach zu bedienen. Ich liebe das Webformular. Wie dem auch sei, die vielseitige Anwendung ist übermäßig lethargisch. Die im Web erstellte Quittung ist in der Anwendung nicht sofort zugänglich. Ich streiche weiter aus und streiche ein, aber alles ohne Ergebnis. In der Tat, auch die Quittung nicht zeigen, bis in einem Zustand der Harmonie, um das Web. Da ich die gleichen Login-Zertifikate für Web und Anwendung verwende, warum sollten Sie nicht in der Lage sein, den Datensatz abzugleichen. Das spart eine Menge Zeit. Das Hinzufügen eines Clients in der Applikation ist ebenfalls ein mühsamer Teil in der App

Vorteile

QBO is so easy to use. Very intuitive and quick to get up and running. It's also nice to toggle between different companies. Nicely synchs with our bank feeds!

Nachteile

There are some limitations with complex accounting processes (e.g., POC) which we have to do offilne and then feed into the system.

Vorteile

I love the convenience. I can work from anywhere in the world.

Nachteile

The system is a little expense and glitchy a times.

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Vorteile

easy for everyone to log in remotely. It is cheaper (for now)

Nachteile

does not have the same functionality as Desktop. No Loan Manager (which has been deleted from the latest updates of QB Desktop anyhow). Not easy to create adhoc reports or search for things.

Vorteile

The thing I like most about Quickbooks Online is the ease in navigating the tools I need. It is very intuitive and I can figure out what I need to do with very little help, which makes getting my actual work done faster. Another favorite feature is being able to export my lists and searches to other programs such as Excel. And the transaction search is a life-saver.

Nachteile

The thing I like least about Quickbooks Online is a necessary evil, unfortunately...the updates. I get in my routine and rhythm when entering information in the system, but I find that a lot of the updates, which I know are necessary for an ever changing technology, tend to add steps to my process and can slow me down and take time to get used to. Many of the updates, in my opinion, are fairly useless and seems like they are updating things just to say they updated it at a designated time.

Vorteile

First of all QuickBooks online is a gem. Run your business on your way with QuickBooks online. Track your invoices to see who has paid and understand all your transactions instantly. No more struggle, run reports in seconds.

Nachteile

I am quite impressed with how it works. No cons.

Vorteile

The ability to log in from anywhere on any device has been great for remote employees and our traveling staff.

Nachteile

The functionality of the software in terms of reporting and templates is a step down if you are used to QuickBooks Desktop.

Vorteile

QuickBooks Online is great for the average business owner, because it is user-friendly. As an accountant/bookkeeper, I like that I can access it wherever I am working...I just need wifi.

Nachteile

The bank feeds are not reliable and I don't have time to get authorization codes from each of my clients when the feeds stop working. I won't give my clients access to the QBO files because I don't want QB poaching my clients with all of the live bookkeeper ads. There also needs to be a better way to enter bank transactions manually like desktop. Bank feeds are too glitchy to rely on.

Vorteile

the interface and ease of use. Easy to see in a snapshot where my business is. Shame quickbooks causes that picture to be bad since clients can't get invoices to pay me and I can't get new business because they don't get quotes either. Just discovered that these were no longer going through.

Nachteile

absolutely everything else, especially the support desk who are completely useless. How is it ever OK to be in a conversation with helpdesk for an hour and them still not get to the issue to solve and every time they try to clarify, they get it wrong? This isn't an hour waiting. This is an hour in conversation - granted slowed down because, as they admitted, they were serving multiple people at once. The fact that the software doesn't work and their engineers can't solve issues is a major red flag.

Vorteile

It saved me time. I was able to automate many features. I had everything in one place.

Nachteile

Customer service was horrific. You can only speak to the lowest level employee. If you have a major problem you will need to wait for an email. I spent many hours on the phone with their employees who had to get their information via chat on their computer.

Vorteile

It integrates well into other platforms and offers some unique benefits that remove my need to use additional software for travel and tax filing.

Nachteile

A bit clunky. Feels a little outdated. Almost like operating on a windows 7 style application. Doesn’t have that modern “flow” that some other platforms have.

Vorteile

Intuitive interface: The software is designed to be user-friendly, even for those without extensive accounting knowledge. Quick setup: It's relatively easy to set up and start using, saving time and effort.

Nachteile

Unable to sync with my bank and shopify account unsync every few month and I have to resync it again

Vorteile

I am using QuickBooks Online in all my three current organizations. It enables me to save time by automating over 87% of manual tasks.

Nachteile

Never have I experienced any flaw ever since 2022 when I implemented QBO.

Vorteile

Cloud based that I could access from anywhere

Nachteile

Just about everything else. It's menus are poorly designed, and even accounting professionals have difficulty figuring out how to enter various transactions. Something as simple as "Make deposit" or "Enter credit card transaction" requires digging. The reports are terrible. The initial Chart of Accounts that new clients are set up with is horrendous. Most small businesses don't need half the accounts they start you out with, and there is no way to Delete after they are set up. When you click on the dropdown menu to find the right account when entering a transaction, there is no rhyme nor reason to the order they show up in, unlike Desktop where the Assets were on top, then Liabilities, Equity, Income & Expense all sorted alphabetically. The column widths are not set correctly by default - some are way wider than they need to be, others like the Memo column are chopped off so you can't see half of what was entered there. You can then mess around with it to try and resize everything, but when you print it doesn't looks like the screen and is still not legible. Most CPA"s I know have just given up and instead export the report to Excel and them modify it there (big time waster). In addition, Intuit has ads embedded everywhere in their software to try and promote all their other products and services. They also try to lure clients over from Desktop with cheap initial pricing. We've all seen what they did with the Desktop pricing, which has gone up over 800% in 4 years. Never have I seen a company that had accumulated 25+ years of Goodwill with happy customers destroy their relationship with them in such a short period of time.

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Vorteile

As a Bookkeeper and Administrative Assistant, what I liked most about QuickBooks Online was its user-friendly interface and cloud accessibility. It allowed me to manage financial data in real-time from anywhere, which was especially helpful when coordinating with clients remotely. QuickBooks Online also made reconciling accounts and generating reports straightforward and efficient, which streamlined the bookkeeping process and improved accuracy.

Nachteile

What I liked least about QuickBooks Online was its occasional lag, especially during peak usage times. This could slow down workflows, particularly when working on larger files or when multiple users were accessing the account simultaneously. Additionally, some advanced features are limited or only available in higher-tier plans, which sometimes meant workarounds were necessary for more complex accounting tasks.

Vorteile

Easy to access my books any where. If I am traveling, I can pull up information on my phone or my laptop. No need to have that .QBO file. I just need internet.

Nachteile

Although I love the flexibility I have with QBO. I did not like that I really had no other option. I could not update my desktop version without paying for Enterprise(which I do not need). The only thing I could do was move to the cloud. I would have liked to choose for myself.

Vorteile

Love the easy to use interface and integrations with all of the financial institutions I use. Also makes payroll and paying business taxes a breeze by not just tracking these amount but also paying directly from QBO.

Nachteile

Cash flow projects are terrible. A key feature that is missing, that would be great to have, would be to track upcoming monthly bills and expenses to see the impact future bills will have on cash position. I currently have to track this separately outside of QBO.

Vorteile

I really oved using QuickBooks Online. I started a small business selling my sewn goods and QuickBooks helped me with so much. It made it easy to keep an eye on the money coming in, how much I was spending on supplies. It also helped me plan for saving for taxes as well at the end of the year. I really enjoyed how it tracked inventory and made it easy to make estimates and invoices.

Nachteile

Sometimes the online version would have connection issues and I would have trouble login into my account.

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Vorteile

Remotely sending invoice to a customer and getting payment online is very enticing. The desktop version can only do that with the aid of another app. The idea of tracking milage is also a nice add on if it were accurate.

Nachteile

I used QB desktop for 25 years and really found it helpful but they steered me toward the online version and things went downhill fast. They have to convert your old file to the new layout and they made a hash of my file. I had to hire local "Expert" to try to fix it at my expense. The chart of accounts was changed drastically. The time saving features didn't materialize. They only thing that was constant was the need for another expert at my expense.

Vorteile

I love being able to see where my companies are at a glance! I can see what we are doing right and what we are doing wrong in seconds!

Nachteile

For some reason, the link between Paypal and Quickbooks keeps glitching out thus making a mess of transactions going through Paypal.

Vorteile

I like that in theory, it's set up for relatively easy access as a small business with an affordable price for the basic package, I like the interface, but it is quite a bit more complex than I'd first thought.

Nachteile

Quickbooks has so many things built-in that aren't clear how to use for a small business owner without lots of experience with the platform or accounting. There are features that are excluded in the basic package which seem like unreasonable limitations. Making revisions within Quickbooks to invoices/payments in the past without having it impact your account reconciliation is not clear and can be quite frustrating. The fact that Quickbooks charges for assistance for things like that is silly - the product isn't intuitive or clear enough to not provide free customer support. The reality is that it's not user friendly enough to stumble through without help, so I've had to work with my CPA/business consultant to solve certain issues which is equally frustrating.

Vorteile

Having different type of statements and reports, especially the customized one, that can be created via QB.

Nachteile

The process of inactivation after 15-30 minutes without activity.

Vorteile

QuickBooks Online is extremely user-friendly and intuitive, making it easy to manage our finances. The cloud-based access is convenient, and it integrates well with other software, streamlining our accounting processes. It’s great for invoicing, tracking expenses, and generating financial reports quickly.

Nachteile

Some advanced features are only available in the accounting view, which can be limiting for users who may also have accounting responsibilities but don’t have access to this view. Additionally, as your business grows in size or complexity, especially with multiple subsidiaries, QuickBooks Online may not be robust enough to handle more intricate financial requirements.

Vorteile

For the most part the system is simple to use, and it easily lets us send invoices and receive payments from our customers.

Nachteile

I really dislike the constant aesthetic changes to the site, especially when there was no reason to make a change. For example, a more recent change was "updating to a more modern look" - but it completely changed the layout of our invoicing screen, making it much more difficult to navigate and make sure all the required items are put in correctly. Also, you don't have the option to change the layout back to a previous version - you're just stuck with the new one - which is so frustrating.
It seems like as soon as you get used to one thing changing they make another change - without notice - and you have to learn the system all over again. In my work I truly don't have time to relearn how to use a system that should be easy to use. Very frustrating.

Vorteile

Ease of use, availability of reporting, multiuser capacity, multi company capacity, integrations available, 1099 and payroll availability, organization of vendors, customers, COA etc.

Nachteile

Some of the automation in the COA and not being able to choose the accounts that some integrations process through.

Vorteile

QuickBooks Online is the most robust online accounting tool which I have ever used.
It offers 2 & 3 way matching tool which help detect errors when paying vendors.

Nachteile

At the moment, QuickBooks Online is clean from bugs. The vendor technical team eradicate issues as soon as they arise though.

Vorteile

The cloud feature that I can access anywhere.

Nachteile

From my math QBDT does end up being a lower cost overall (although the QBD version is getting more expensive by the day) Work flow in QBD is better/smoother, reports export to excel in a nicer layout.
If you are tracking inventory for resale items in QB (if you aren't - you should be even if you don't have things on a shelf) - inventory is WAY easier to reconcile in QBD than QBO.

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Vorteile

Quickbooks makes payroll for my small business EXTREMELY simple. They handle many things that I would be so lost trying to do myself. For the price, it's so worth it.

Nachteile

What I like least might be the "look" of the software. It may not be aesthetically pleasing to the eye, and sometimes I can get confused where to find things. This is not an issue at all though, just a preference.

Vorteile

QuickBooks Online's main strength is ease of use. It's built around the checkbook and it is designed to automate tasks like payroll, bill paying, and even invoicing. It is a browser based cloud software so you do not need to download software and that means it can be used anywhere in the world. Your accountant can work with you in real time without sending a copy of your information via email so it's more efficient when collaborating because it can even be opened on your mobile device.

Nachteile

The cost of QBO is not competitive and the product is vastly inferior to their desktop products. If you want automated payroll it better fit neatly into their one size fits all packages. Want quarterly payroll? Not an option unless you want to handle it manually each quarter - and you better do it by the last day because there is no such thing as after the fact with automated payroll. I would estimate desktop users who switch will pay 100% more (at least) for an inferior cloud based product that is much less dynamic than desktop. Support folks are not accountants and most clearly do not use the software but rather work off a script to get you off the phone so if you need help, google is a better option that Intuit support.

Vorteile

Ease of Accessibility. Work from anywhere.

Nachteile

QBO app needs some help. Needs to more closely match the website. If you depend on the app on an iPad, use the website the reports and location of menus is better on the web instead.

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Vorteile

As for my personal experience with quickbooks online, I have rated this software highly. As there are several diverse atributes to my liking, one that stands out the most for me is the integration feature. As a business owner this feature has been optimal for my use in the office and for my personal financing. I have integrated my CRM software with my quickbooks online account, which eliviates so much time and grants the ease of knowing record is being kept of my customer relations as needed. I have integrated that of each of my banking accounts, both business and personal, and have not a single complaint thus far. This is of years worth of continued use with the software. I am a paid subscriber with quickbooks online. I am billed monthly for the subscription. Ive used quickbooks online for approximately 4 years, and will continue on as a very pleased customer.

Nachteile

As for what i care for the least about quickbooks online is something very managable, for it came with feasible solution. When i first began with the software it did take some getting used to. I am technologically advanced in both system softwares and application softwares. So, in knowing that, and going in equipt with the basic foundation or fundamentals in operation i feel the software might could use a bit more user friendly features or functions that target the ones going into a software that doesnt have these to their advantage, for say.

Vorteile

Once you get the hang of it, it's an acceptable solution.

Nachteile

The link between my bank and my QBO instance breaks every single day. Why I'm forced to click an 'Update' button instead of it automatically updating something like once an hour is crazy, too.

Not intuitive. If you think you're going to be able to manage your books using QBO without any finance or business background, think again. If you are starting off with relatively little experience, expect to watch hours upon hours of tutorial videos and essentially train yourself to do the job of a finance manager, bookkeeper, or accountant.

Customer service/support is beyond horrible. I scheduled to have someone call me several weeks ago. At the time that I was expecting a call, I received an email indicating that my appointment had been changed to a week later. I emailed the representative, but received no reply. At the time of that appointment, no one called me. This is after numerous emails and texts to remind me of the appointment. So, I called the main number myself and was passed around from one person to another, often ending up with the "Payments Team" who after some discussion said, "I don't know why they would've transferred you to me." I asked to speak to manager/supervisor. I was informed that I'd be on hold for a while. I asked if they could just call me at a later time and was told, "that's not how the process works."

I plan to close my QuickBooks accounts and will be sure not to use any of Intuit's services moving forward.

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Vorteile

I love the mobile app which makes it super easy to review expenses and income live time and make sure things are categorized correctly. It is very intuitive to use, and saves me so much time. And provides peace of mind of knowing my financials for my business are right at my fingertips on my phone or computer.

Nachteile

I had a glitch in bank accounts re-synching after an upgrade in software the other year. Which caused myself and my bookkeeper some extra work at the end of the year to reconcile, but the updates were worth it.

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Vorteile

Online access available where ever you are. The basic functions are similar to the desktop version.

Nachteile

Switched due to no more support for desktop version. Online has come a long way however it is still lacking compared to Desktop. It is not subcontractor friendly, it has limited reporting for projects and reps. The app is very slow and laggy. Reports are not as customizable as desktop, they are also difficult to create, and have been over complicated for users. They have forced a modern view for reports that is HORRIBLE.

Vorteile

QuickBooks Online saves time by automating over 87% of manual accounting tasks such as AP, AR and GL.

Nachteile

I have never experienced even a slight drawback when using QBO.

Vorteile

Wonderful product with easy way to record data, syncing with other software and extract financials

Nachteile

We cannot customize interface of product.

Vorteile

Its was easy to use and integrates with a lot of programs.

Nachteile

It frequently duplicates import data and you can not back it off. It requires journal entries. The new AI interface and passkey are a failure. Contatntly locking up and taking hours out of the users day to get resolved. No support after hours costing clients more money. The higjer the price has gone the less reliable the platform has become . Very diappointing.

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Vorteile

I liked that it integrates with Clio as well as the other intuit product line; the interface is fairly navigable, but i am unsure the pros outweigh certain drawbacks

Nachteile

QB was fine, a bit hard to understand for a non-accountant; but I guess that could be because i never made use of their expert help and insisted on onboarding myself totally manually as a new businessperson

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Vorteile

QuickBooks Online makes accounting much easy by automating repetitive tasks such as accounts payable, receivable, general ledger and payment matching.

Nachteile

QuickBooks Online is cloud based and lack capabilities for global enterprises until it is integrated with external applications.

Vorteile

QuickBooks Online has numerous positive features and ton of automation. My HOA used QuickBooks Online for ten years.

Nachteile

QuickBooks Technical Department was not able to maintain their Online Cloud Database. After seeing numerous errors in the way QuickBooks Online was performing accounting, I contacted QuickBooks Online Technical Support. They informed me their was over 10,000 errors in the database they were tasked with maintaining. Then they insisted I pay between $850 to $1,350 to fix the database they were suppose to maintain on an ongoing basis. I informed them I needed to be with a more reliable & responsible company, so I cancelled after 10 years of use and moved to another online accounting product.

Vorteile

Quickbooks is the most used small business accounting software. There are a lot of tips online.

Nachteile

It is not Quickbooks Desktop. Moving from desktop to online was like moving to a new company. As a bookkeeper, I have less access to manipulate the data.

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Vorteile

There are so many amazing and useful features of Quickbooks. Personally the ease of making company reports, keeping track of all expenses in the business.

Nachteile

I dislike the changes, sometimes they are for the better but you become accustomed to a certain way of doing things and then it is altered. However overall it is a great product.

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Vorteile

It is very user friendly. Understandable for even the non accountant.

Nachteile

sales tax is not accurate but they said they are working on it. Price is a little high for small businesses.

Vorteile

I have been using QB online since I first started our business in 2018 as a complete beginner. QB online has quite an intuitive interface and an excellent customer support service as needed. The online forums are also well answered so you can look things up as you need.

Nachteile

The mobile app does not allow you to access any payroll features. Also, there are times when the automatic banking download feed does not work correctly and you need manually enter any missed transactions. Lastly, they recently changed to being charged per employee at each payroll run, so if you have staff which are away, or part time workers, you have to manually change their status each payroll run so as to not get charged - this is a new change and a nuisance.

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Vorteile

The ease of access, desktop to mobile. The loan options they have were pretty cool, and were better deals than other banks.

Nachteile

Where do I start? Everything is extremely limiting and cookie cutter. It’s very expensive for not having any sort of customization of invoices or estimates. The fact you can hardly get ahold of a live person that isn’t just a call center tech is aggravating. QuickBooks needs to understand that a business presentation to a client can make or break jobs, yet it gives very limiting options to how you can present.

Vorteile

QBO is pretty simple for the most part. There are advanced features available in the advanced version, but the simplicity remains true with a double-entry accounting system. Bank Feeds are absolutely great if used correctly. App Integration is plentiful.

Nachteile

We could not make QBO fit our construction workflows in the way we used them in Enterprise Desktop. Jobs and Items do not behave the same way. In addition, the costs feel expensive on a per-entity basis. Very expensive. Right now it makes more sense to pay a one-time fee for QuickBooks Desktop and have as many companies as you want.

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Vorteile

The automation is a lifesaver. It pulls in bank transactions automatically, which means no more manual data entry. The ability to attach receipts directly to expenses is a huge bonus too, especially when it’s time for taxes. Everything’s in one place, and the reports are quick to run, giving a clear snapshot of your business whenever you need it.

Nachteile

The learning curve can be a bit steep at first, especially if you’re moving from Excel or another system. Some clients have felt a little overwhelmed getting everything set up, but once you’re past that, it’s really smooth. Also, the pricing can feel high for small businesses just starting out, especially if you add on extra features like payroll.

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Vorteile

It was easy to setup. We transferred data from an old accounting system easily.

Nachteile

At times QuickBooks will change the look of the reports, invoice templates, and bill templates.

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Vorteile

I love how everything updates automatically for the client when entering as the accountant. Bank reconciliations are an absolute breeze as well when you link bank accounts.

Nachteile

I miss being able to use the standard shortcuts that are available with the desktop version making things easier to keep your hands on the keyboard for faster entry. I am learning a few alternatives though as I go.

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