ADDA

Vorteile

they offer gated security,and good HR...

Nachteile

this is a good program,but too advanced.

Vorteile

1. Ease of using different functions as admin
2. Customer or product support for solving the implementation/customisation issues
3. Workflows are designed well in advance

Nachteile

1. Need some corrections into workflows
2. As admin, still some access are missing in some functioning that can be done by support team only
3. Hard delete of some entities are necessary to avoid garbage data being accumulated (users, units etc.)
4. Tenant management need some more advancements as its most frequently used and have maximum challenges faced by Apartments or societies.

Vorteile

Easy to use, transparency, confidential

Nachteile

Page loading, Log out, Bill format, Report bug, Ledgers

Vorteile

[sensitive content hidden] was extremely helpful in ensuring that the year end process which was hitherto not run for 4 financial years are run properly and the figures frozen

Nachteile

Some of the general ledger accounts are not accessible for journal entries. This is a disadvantage compared to Tally. Also, the receivables and payables are broken down into individual elements including GST. Sometime this may be advantageous. Many a times, this seems to be disadvantageous.

Vorteile

The software is User-friendly, easily accessible, and transparent. the most likable part of this software is the minimal error with Mollak integration.

Nachteile

The system hangs quite often during the regular use of the software and automatically logs out. The software shows an error in browsing while pulling the receipts from the Mollak system.

Vorteile

1. Easy to use
2. Gives an easy way to manage the society accounts
3. Mobile apps is helpful for the residents to view their dues and make payment.
4. Lots of reports to help Society management team to manage the accounts and auditing

Nachteile

1. Need to add more latest communication like WhatsApp
2. Need to have functionality to integrate with thrid pary payment providers like Paytm or PhonePe etc
3. Gatekeeper is not as good as other product in market

Vorteile

Expertise, dedication, and prompt response in addressing any complexities have truly made a significant difference

Nachteile

I have not found any as such, but so far good experience

Vorteile

Operation management is seemless
Feature of announcement is good.

Nachteile

High transaction charges
Accounting feature for invoicing and payment to vendor

Vorteile

Support is good and the way it structure on accounting and invoicing bills are good. need to improve in bank and cash section

Nachteile

Customization, may need give some flexibility for customization

need to improve in bank and cash section and purchase request order

Vorteile

ADDA is advertisement-free and has a clean, neat layout.

Nachteile

Please note ADDA main functionality should be visitor approval, rest like expense and other can be replaceable by a excel sheet with its Pros and cons .
In recent times ADDA notifications are inconsistent

1. Notifications not being received at all. for approval
2. Delayed notifications
3. Inconsistent notifications, with some being received and others missed.

I have reproduced all the issues with the ADDA support team, but they are asking us to wait for a new launch. This is unacceptable, as these issues are crucial for both security and social needs.

Residence cannot afford to miss a Swiggy delivery, nor can resident make a visitor wait at the entry just because the app fails to send a notification on time.
Imagine the visitor’s reaction—among others they might suggest using other apps.

Please address these issues as soon as possible.

Vorteile

App setup is easy
Setting up admin part is great with proper documentation available
Support available is great

Nachteile

Gatekeeper app could be enhanced more providing details about check in / check out details in App

Vorteile

Gate management & Accounts management are good.

Nachteile

Subscription charges are high which are not justified against competitor products

Vorteile

Accounts part specifically the maintenance collection option.

Nachteile

More options to be add in accounts part for easy access

Vorteile

Easy to use, Never goes down or has a lag

Nachteile

None so far.

Vorteile

Client data management and accounts management

Nachteile

We can't use the different adda account in the same browser at a time. Earlier it was possible

Vorteile

Financial Reports, Eassy for Auto Invoicing,

Nachteile

Support Staff is Very Good, Product is Very good for end user and accountant

Vorteile

*Very active and supported team her in UAE( [sensitive content hidden]) .
*Understating of business requirement.
*The system is easy for using

Nachteile

*Some requested feature not available or not applicable

Vorteile

Simple to use and easy to implement. Also efficient support team

Nachteile

Poor development work. Many basic finance features are missing

Vorteile

User friendly, Mollak Integration and easy navigation

Nachteile

Not much developed to compete with industry requirements and most of the basic functionalities are missing

Vorteile

Adda is a easy to use and simple ERP system available in market at a economical price. Easy tracking of payments and receipts with all the reports required for Audits.

Nachteile

As of now i never experienced any such issues with ADDA

Vorteile

UI. Very user friendly. Good support from the team if needed

Nachteile

Not implementing any new features is/are needed as per the requirement

Vorteile

Easy to install,
user friendly,
better tracking of issues, escalations
Auto billing and payments receipts
Guard Patrolling

Nachteile

yet to explore fully, so will be able to comment after exploring entire package

Vorteile

Invoicing done easily .
Customer support is also on time.

Nachteile

Customer support is also on time & solve all the queries at one time.

Vorteile

User friendly software considering its features, performance, and overall user experience.

Nachteile

Require improvements under Expense Tracker.

Vorteile

User friendly interface. Back support is good.

Nachteile

Limitations in features. Changes not possible.

Vorteile

It's quite user friendly only once you get familiar with the "look and feel". It does need some hand holding, or it could just be my outlook and unfamiliarity with it that makes it a little difficult. Note I have not used any other apartment payment system for me to include a comparison.

Nachteile

1) Twice in the 2 years of my usage of ADDA, it has not shot out the invoices on the 'trigger' date set. Had to call an ADDA official to get it set right.
2) It's not easy to correct incorrect entries quickly; I have had to take help from an ADDA person
3) have been requesting the said ADDA official who has helped us over the last 2 years, to conduct a face to face feature benefit session for our team (association members, staff and audit office staff), your team seems reluctant...

Vorteile

Mobile app is good and fast. But the visitor management & security app is separate.

Nachteile

Payment credits from bank is not prompt. Reconciliation is recommended regularly.

Vorteile

The interfaces, it encourage the users
Easy yo use
so simple and friendly user

Nachteile

nothing in particular, hope the best for you guys in developing your product

Vorteile

Ease of operation and simplicity facilitates usage

Nachteile

Correction of errors in Deposit allocation. Needs support help and intervention.

Vorteile

Apartment Adda is a fantastic platform for managing the affairs of residential communities. It simplifies communication among residents, allows for hassle-free maintenance requests, and fosters a sense of community. The features for managing society finances and conducting polls are especially handy. Overall, Apartment Adda has greatly improved our community living experience!

Nachteile

Customer service is quite slow to get required changes

Vorteile

Installing Adda software was a breeze, thanks to its intuitive setup. The support team was exceptional—friendly and well-informed, making the installation experience pleasant. The software itself is a standout, simplifying complex tasks with ease. Highly recommended for its simplicity and strong backing by a knowledgeable team.

Nachteile

There are bugs in the system and there should a system to upload our bank statement so that entries could be captured by the system and we just need to allocate it

Vorteile

Customer support is very good and almost fast.

Nachteile

Nothing because I don't think there is any lesser thing in this app.

Vorteile

the ERP module and the accounting software

Nachteile

the customer service support and the chat bot is of no use

Vorteile

This is easy to raised invoice & Easy to see the dues to be collected

Nachteile

In the invoice overall due is showing .Some residents gets confused

Vorteile

Ease of navigating and working. Support system

Nachteile

Nothing as of now. In case of small apartments below 100 flats, does Gate works?

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Vorteile

What I like the most about Adda is it is simple and easy to use.

Nachteile

What I like least about Adda will be it do not have build in payment gateway.

Vorteile

Mostly all the features, even cost wise.

Nachteile

Gatekeeper application needs to improve. Also some reports to be improved.

Vorteile

Data entry and auto calculations . It creates receipt and sends automatically

Nachteile

Accounting queries concerning updation of opening balance for the following year

Vorteile

1. Simple to use
2. Payement of bills is easy
3. Help desk is easier to use

Nachteile

1. Support staff has to. Be bit more active.. Sandhya has been really good in helping our society team to use the product, config various featuresand how to manage the platform

Vorteile

Interface and the options are very simple to understand.

Nachteile

Expense tracker reports should be present by date

Vorteile

This is easy to use application for users.

Nachteile

Visitor management needs improvement in parcel and other delivery partners

Vorteile

Invoicing, accounting and ease of use. Cost effective.

Nachteile

Invoice generation for utility payments consumes time. Needs improvement.

Vorteile

INVOICING AND CLOUD BASED FEATURE IS VERY GOOd

Nachteile

COMPLICATED TO UNDERSTAND THE PROCESS AS IT HAS MANY FEATUREs

Vorteile

easy to use and configure and features also matches ready to uae

Nachteile

support and implement and team guidance

Vorteile

Currently using the HELP DESK MANAGEMENT .. which is going smooth.

Nachteile

Yet to derive and go for this updates...

Vorteile

We have been using ADDA for almost 6 years now. The member invoicing module is very well designed. It's a quick resolution to all issues in a residential complex, be it the complaints, booking of common facilities or management of funds. The customer support is excellent. You approach them with a problem and their full support team swings into immediate action.

Nachteile

I used to dislike the UI of the App but with the latest update, they have rolled in a new extremely user-friendly UI.

Vorteile

The best part about this App is that we do not have to walk to the maintenance office every time to pay our bills and also to fill the complaint forms. It is very convenient for me to do these activities through the app. In ADDA, we get to book essential service providers like medicine, grocery, pest control, etc which we find to be very useful.

Nachteile

There is no option to pay rent online through this app. They can include this feature.

Vorteile

ADDA Security
The calling feature from gate to households without sharing numbers
Emergency Panic button is a very good feature
Bio-metric and RFIDs can be integrated with it

Nachteile

Mobile app should have all functionality that web interface has

Vorteile

The app is very well designed covering all the daily needs of our society. ERP implementation has helped us to go fully automized in terms of financials and very useful.

Nachteile

The initial set up. Period can be reduced