Connecteam

Vorteile

Mir gefällt die übersichtliche Darstellung am besten.

Nachteile

Manchmal hängt die Anwendung sehr und man kommt leider nicht weiter. Das sollte überarbeitet werden.

Vorteile

Connecteam is the software that keeps on giving. I’m constantly discovering new ways to integrate it into our business operations. The support team is also a standout feature—always available via chat and ready to assist with any query.

Nachteile

Honestly, not much to complain about. The only thing I’d love to see is billing in our local currency to avoid high bank fees, especially with a team of over 130 workers.

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Vorteile

I like that all the features we use at work are all connected on one app. It is easier to find it all on one platform.

Nachteile

I did not like the scheduler that connect team offered because it was not visual enough for our team to use. Now we continue to make it on a spreadsheet but we post it in connect team as an update.

Vorteile

The ability to coordinate multiple functions.
The ability to automate tasks.

Nachteile

The pay walls for added or extended features.
Limited tools when creating courses, text, and quizzes.
Separation of user/admin accounts.
Inability to change font.

Vorteile

Oh, so many things! Connecteam combines time and schedule tracking, team communication, and operations needs.

Nachteile

The inability to communicate with clients.

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Vorteile

I like the easy to use tools, attentive customer support and the ability to customize for your business

Nachteile

I wish we could pick and choose upgrades as only need a couple certain ones but not worth the whole advanced plan

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Vorteile

We love that we can speak with our staff instantly and the overall use and function as we are learning the other amazing things that can be done.

Nachteile

It is a little pricey for our budget so we have to try different areas to see where we benefit the most (although we would the entirety). The scheduling was challenging for us as the one we currently use has everything we need, if we could incorporate that into Connecteam it would be a dream come true, we are still learning about the scheduling on Connecteam to see if we can make accommodations where we can jump over to this.

Vorteile

Easy to keep track of different employees. We have remote workers (data reviewers) on a consultancy basis so they don't have line managers. This makes it easy to align everyone together.

Nachteile

The amount of emails and notifications I get from the service. I had to switch them off. Also, the website can be a little counter-intuitive at times.

Vorteile

Communications with staff in all one platform.

Nachteile

The cost is expensive for some features.

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Vorteile

Convenience to communicate internally. Good function of Support help desk for staff

Nachteile

Still have some limits in the function. And there are some bugs some times

Vorteile

Love the ease of use, especially on the app. The weekly timesheets emailed to my inbox every Monday makes reviewing hours a breeze.

Nachteile

There are features such as tracking paid time off that I would like to use, but are charged extra for. Then there are features we don't use such as location tracking. I wish we could pick and choose which features we'd like to use and then be charged accordingly, not just have everything in set groups/tiers where you use only a portion of that tier.

Vorteile

Very useful for various aspects of the business including scheduling, communication.

Nachteile

While the task management module is great to have, its functionality isn't ideal and not on par with other software I previously used for such tasks, but overall we're still sticking to it to reduce the number of platforms we're using within our team.

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Vorteile

The organization is my favorite part, including all the color options allowing for a clean, neat, and organized schedule.

Nachteile

What I like the least is there is no clear warning when a scheduled shift overlaps with a new shift I try to add so it leaves room for error of accidentally scheduling someone for one department when they are already scheduled in another. This makes me spend more time triple checking the final schedule.

Vorteile

It includes Ops, Comms, and HR. We switched from Jobber and it required a ton of other apps and integrations. Connecteam has it all.

Nachteile

You cannot make separate client files bc it is 'shift' based rather than 'client' based. We're making it work so far, but not being able to keep all ongoing activity recorded and documented per client is almost a deal breaker, for our industry anyway (commercial cleaning).

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Vorteile

It’s an all in one product for our cleaning company. We were able to eliminate 3 other softwares to just Connecteam.

Nachteile

I wish when we schedule people we could see the projected cost of the schedule. Basically add in next to where it says how many hours the employee is working, also list their wage cost for that selected time period.

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Vorteile

CT is simple to use for the guys on site to figure out from day one and has features that we have been able to add that has not reduced the use by the site team but added real value in the office. We now use is as a company-wide communication system, Work programming, Daily Time Sheets, Site diary with photographic records of daily progress and more.

Nachteile

Nothing - I have not found a single thing about CT that I dislike or like least.

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Vorteile

I really like how everything can be organized. I really like how we can do everything in one place.

Nachteile

I wish i could run some sort of report for all courses and forms to find out what is done and what needs done in one view. Right now, I have to click on them all individually and it takes a lot of time.

Vorteile

One stop shop, secured platform for most things a company needs - eliminating the need for multiple apps and platforms to manage employees. It's also generally pretty user friendly - our company hires people who experiences employment barriers, so useability is critical.

Nachteile

Some very essential items in forms is only available to more premium plans. Inability to separate forms into folders. Employees forget to clock out a lot of times and I haven't figured out the exact mechanism to prevent that using ConnecTeam.

Vorteile

I like the ability to have breadcrumbs turned on for my employees who are clocked in. We cover a large area during our events and it makes it more efficient for us to see exactly where they are.

Nachteile

Although I enjoy have separate time clocks and job schedules for each location, it would be beneficial to see a master schedule option with all locations to get a better understanding of all the events taking place at once.

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Vorteile

There are so many pros to Connecteam, from the ease of use, to the variety of forms that we are able to create for our teams, to the very helpful tutorials (just to name a few).

Nachteile

I can't think of anything that I don't like about it.

Vorteile

I like the ease of one click to log on, I used it every day all day so I am pretty aware of it's function and features offered. I do with I could unclick when I go to log out and and decided to do one more thing..... you can not back out of your log off! That is annoying.

Nachteile

Finding the "role" you need to log in as can be annoying. I want to use a role I pick every day but i listed my role way down the list instead of under frequently used list.

Vorteile

It was easy to grow into it as a small business with free users! Our team quickly took to communicating in the app in various groups. The timecards are easy and work well with our payroll service. Highly recommend

Nachteile

Nothing is wrong with connecteam for what we use it for. It would be nice to add more features such as customer review links for the staff or something our staff could utilize in the field with the app.

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Vorteile

The desktop version is very user friendly, really like date and time stamps on messages and tasks to see exactly when a submission was made. TONS of options for creating all sorts of content, seems limitless really.

Nachteile

I wish the app would show different views for scheduling so you may look at a full week or month at a time like other Calendar platforms. Would be nice as well if a payroll schedule could be set in the platform and then it would give the times for each staff during those periods (or maybe it can but I do not know how to do so!)

Vorteile

I like that everything is easy to access once you learn the app and the webpage.

Nachteile

Some of the things are hidden behind a paywall, and then you get the more expensive plan, which doesn't do what the demos made it out to do.

Vorteile

I love the layout and multitude of functions. It seems like I keep discover more uses as my company's needs grow. First we just started using it for employee's contact information and to be able to send messages and schedule group events. Then when we went paperless the forms became a useful way to make special documents employees could fill out on the phone or computer and the mobile preview feature while you are making or editing forms makes it feel very intuitive.

Nachteile

I wish there was more preloaded educational courses/interactive training videos and ESPECIALLY accredited-level courses but really anything and everything a company might need to give to employees to watch. You can build your own courses which is great for very specific stuff but things like safe-driving, ladder safety, Sexual harassment training or OSHA type courses are pretty universal and I don't want to reinvent the wheel (very time consuming) for every single common topic/thing or have to use another product somewhere else. ALSO I think an incredibly useful feature Connect Team should add is a module for making scrolling TV display programming. One way to reach employees with messages is by having them passively displayed on tv's around the business. Some things are not as important as requiring an email blast to every member but still you want to get that message out there. OR reinforce something you did email blast once by having it up on screens. Right now we are using a separate product (screenhub) but what they do seems like something feasible to add to the Connecteam platform and has a synergy to what we use Connecteam for

Vorteile

All the features are amazing! We don't have just 1 that we like, we love them all.

Nachteile

Really have no cons besides when the system goes down it can take a few moments to get back up and running

Vorteile

The ease of use. The ability to have forms, and employee records all in one place.

Nachteile

Nothing that we have found at this time.

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Vorteile

The ability to have a central platform for nearly all of our operational needs - one place to schedule, clock in (geofencing is SO helpful) do checklists, manage PTO, chat with the team. It's more efficient this way.

Nachteile

Initially the need to log in via text code took some time to get used to (especially since our team members may not have access to their phone right away) but this was more organization-specific. It was a game changer to be able to provide some team members with their static PIN code on the dashboard.

Vorteile

It has everything we need to run our business

Nachteile

Unable to view info on the laptop that has been added to the job
Unable to put unavailability when existing shifts are there
Have to refresh multiple times for it to work
Add Job button isn’t on the side where the job schedule is so you have to scroll to the top all the time

Vorteile

I love all the features they are opening up, and their scheduling and time clock! It is is life saver for our company.

Nachteile

Sometimes it can be a bit confusing, but once you see the video you will get it in no time!

Vorteile

That its so flexible we can build our own reports etc

Nachteile

You can't automatically carry over unfinished jobs to the next day in job schedule.
It has to be done manually.

Vorteile

Versatile. Updates page. Communication for field workers.

Nachteile

Payroll - Payroll
Payroll has improved since I joined this organization. [sensitive content hidden] was wonderful and helped us to update some parts of the system. I still have manual calculations to perform each payroll.

Vorteile

The customer service is excellent and provides timely assistance through a variety of communication channels. On the user end, it is intuitive and accessible to my staff. The scheduling capabilities allow for a wide variety of roles and shift hours, and the reporting is easier to access than many other scheduling and payroll apps.

Nachteile

The learning curve for managers is a bit steep some times, occasionally requiring a lot of “fiddling” with permissions settings and trial and error. This is offset by aforementioned support service.

Vorteile

Intuitive, color coded, hover over clock in and out and the address pops up, scalable, can select individual things we need instead of paying for things I don't need.

Nachteile

Learning curve for setting up is complicated. I appreciate all the videos and the videos help immensely, however they take time, which is something I don't have.

Vorteile

Pricing is good compared to what is out there! It worked with our needs and budget. It is convenient to have scheduling and chat in one app. The admin features are well-designed and thought out. Lots of different features and conveniences when it comes to making schedules. I like being able to send out a blast that all employees must acknowledge in-app. Much better than an email they can just ignore. Love the announcements like anniversaries and birthdays. It feels like a happy community rather than a rigid messenger with no bells and whistles. We have so much information getting sent around and connecteam really helps us streamline and organize everything reliably!

Nachteile

I wish I could preview unread messages when my face unlocks my phone (like I can with texts). Messages get lost quickly. Maybe this feature would help.

I wish I could message someone without starting a group chat that I have to create and name. Feels unneeded and cumbersome when I just need to get a quick message to a couple people. Then when I want to reach out to the same exact people, I either need to find the old thread with a title that is now irrelevant, or start a new one. If I start a new one every time then it will take longer to look back and find the info I am looking for.

Oh I dislike how it goes backwards page by page when I try to leave a message to check another one. Let's say I get a message from my boss, but then want to go over to our company wide chat. It will take me back to each screen I have visited before bringing me back to the "home page". I'd rather just jump around. I do not need to go through each step in reverse. It's like checking email after email and instead of being able to lick "inbox", you have to click through every email you just viewed first. Oh even better: it's like taking an elevator from the top floor to the bottom floor and some kid clicks every single button so you have to stop at each floor before you get to where you're going.

I wish there were more emoji reactions, or that we could just react with whatever emojis are on our phones.

Oh one more: we share devices among employees. When someone changes their name on there, it takes a while to refresh so I am not always sure who I am talking to that shift.

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Vorteile

It's very easy to navigate the app on both the supervisor and employee side. The sign off on shifts and automatic clock-outs have saved us a lot of headaches with time tracking. It's also been great to be able to use the location tracking, when needed. It's easy to pull hours and utilize the reports for payroll. I love it!

Nachteile

I really haven't found anything that I don't like.

Vorteile

It's very convenient and versatile. I can do most of my jobs using only ConnecTeam.

Nachteile

I can't add just a link on the subtasks on my quicktasks

Vorteile

Everything's available in the phone app. A way to clock in and out, check hrs and schedules, get addresses where you have to go, request time off, uploading documents they need, co-workers names and numbers for getting coverages, numbers for supervisors, group or personal chats for all questions and concerns, etc. Overall, it's a great tool for work! I really like it!

Nachteile

Sometimes if wifi service or cellular service is spotty, it doesn't allow you to clock in or out, but otherwise it's pretty easy to use.

Vorteile

Amazing product that does so much. Knowledgebases and scheduling work so well. Communications and documentation is top notch.

Nachteile

They say they integrate with Quick Books. However, they only "push" payroll totals / regular hours to QBO. Connecteam allows the separation of hours by category per employee. For example: I have staff that work in multiple departments and their schedule and time sheets are broken out by those departments. Even though I pay for the top tier of all of their products, we have to print a spreadsheet and enter time by department/category by hand for all 60 employees. -- this is not integration.

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Vorteile

It's an all-in-one employee management platform.

Nachteile

admin is unable to view details of a user from the archive.

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Vorteile

I like the App to Web feature. If im on the go or if im at my desk. It syncs automatically.

Nachteile

I wish the calendar connected to my phone. I also wish the text feature was free.

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Vorteile

The scheduling, checking of timesheets with locations, and payroll totals.

Scheduling makes it even easier for the Admins and all employees. They can view it and have different options if they want to swap or need a replacement. It lessens a lot of paperwork since it is already available and recorded on the app.
Checking timesheets has been the most convenient for me because you can check everyone daily, immediately call out latecomers, and monitor their location. No more DTRs and waste of paper.
Extracting payroll from timesheets has been helpful because it saves you a lot of time from computing everyone's payroll.

Nachteile

What I like least about Connecteam is that there is no option to undo some actions, such as changing their time record or making changes to the schedule. Especially if you have changed it accidentally. Also, sometimes, there's a problem opening the app and detecting locations. I also hope you include an option where they can send a timestamp with the time and their location but still can use it offline because there are some instances where they don't have mobile data or the signal is bad.

Vorteile

I can monitor my employees time on site and can communicate with them.

Nachteile

Pay Walls, I like some features from both the HR suites and the Communication suites but not all of them are needed for our operations, so the cost does not make sense to us. To be able to hide employees contact information is an extra cost (pay more to have privacy within a large company) and have a limit for time off is also an extra cost but the features that are included with both of these options are not needed for us.

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Vorteile

Easy to use platform and access for employees. The chat system and directory is great. Job scheduler and labor tracking awesome. Very simple and practical.

Nachteile

There could be an easier place/way to upload and store files for the company and employees. Library was limited to what I could upload. I made a folder in knowledge base for a central location for all access files. I also would like to see more details able to be attached to jobs making a job portfolio for each scheduled job. It would also be nice to have a section attached to jobs to note issues, mistakes or correction needed and reminders for future jobs to avoid repeat mistakes.

Vorteile

It's so much more than just a messaging app to communicate with colleagues. I love the knowledge base that allows us to access important documents on a moment's notice. I love the ability to "recognize" staff for achievements for all staff to see. It's great to be able to create courses for educating our staff on important information. Updates are a great way to get information to our team that ensures they see the message directly rather than getting lost in the midst of all the messages. We love that it is HIPAA compliant!

Nachteile

Connecteam can be slow and that is frustrating. It's not always slow, but definitely can be. I don't like the way notifications are set up as it makes it look like you have a message when you really don't. I often miss personal messages because of the way the notifications are set up, which is definitely frustrating. The mobile app is convenient for general staff, but it is not great for administrators to use. Our company runs 24 hours a day but administrators are not at their desk to use the desktop version for 24 hours a day.

Vorteile

Connecteam covers all aspects of our HR requirements and allows us to keep rostering, communications and training all in one place.

Nachteile

The number of features that you require an expert plan to access. The expert plan is extremely expensive and we cannot justify the upgrade expense.

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Vorteile

We use the Time Clock feature primarily and love the easy user interface. It's very easy for guys in the field to pick up on the app and as an Admin, the GPS tracking is really helpful! I really like how I can customize things for our needs too. I tested a lot of different softwares before deciding on this.

Nachteile

I honestly can't think of anything right now.

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Vorteile

I like the efficiency of being able to contact all the employees in one place, and have multiple group chats. I also love the way the schedule is, its so easy to read and schedule employees to work.

Nachteile

The phone app part can be a little tricker to navigate. Learning the app takes a little longer than I think it could be on the app.

Vorteile

Easy for our crew to see their schedules in the app, easy for multiple admin users to change or add shifts.

Nachteile

A small number of features in upgraded tiers that would be nice to have, but several features also in those tiers that we wouldn't need to utilize, so on the fence if it's worth the extra money but not use everything we're paying for.

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Vorteile

We use the scheduling, time clock, and chat features extensively in our business. I like the fact I can use my phone to make admin changes so I can do so when I am not in the office to fix issues.

Nachteile

Notifications are not consistent and so I will miss messages as they don't make the notification noise or show a symbol for a new message. I also hate the fact that sometimes the words you are typing are very delayed in the chat features. It does not seem to be related to my internet speed so maybe it is just heavy use of the system? It is one of my biggest pet peeves as I am a fast typer and do not like delays.