Imprima Virtual Data Rooms

Vorteile

Ease of use, competent project management

Nachteile

Login process and mobile device access could be improved

Vorteile

Clear interfacing and overall use, this enables relative junior users to be able to correctly upload and interact with the system. The change last year to single sign on for all rooms is a plus.

Nachteile

Sometimes the updating of user rights is slightly slow/delayed.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Imprima Virtual Data Rooms

Vorteile

the support we received from [sensitive content hidden] was very pleasant.

Nachteile

User-friendliness and a lot of support neccessarry to design and implement the dataroom.

Vorteile

User-friendly interface – even a person with no prior experience can operate the VDR;
Well-explained and well-introduced functionalities when starting a cooperation;
Support from a Manager (high level of support and commitment, great availability and quick response to all inquiries), also in a polish language, which simplified the communication;
Easy download of reports, lists of questions, etc.;
Option of searching for documents by keyword;

Nachteile

Uploading documents (drag and drop only in the folder list area, not in the actual document area);
No «back» button;

Vorteile

The support from Imprima people and thinking with you

Nachteile

You need a degree in data rooms to fully understand the product

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Imprima Virtual Data Rooms

Vorteile

Setting up the VDR is really easy. As soon as you ordered the VDR the preparations by the Imprima team are done so you can start quickly with setting up your own VDR.
If you have set up the VDR on a local drive, the bulk upload is really efficient.

Nachteile

Not that much - processing the document permissions could be slightly more efficient. But when you want to switch to use the Q&A, you can also kick off with a general buyers group and then later to a more specific group.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Imprima Virtual Data Rooms

Vorteile

Most of all good contact with [sensitive content hidden]. Helping with every detailed question, as needed for perfect set up. Next to that clients give better sesponse on Imprima than other data rooms due to quick download functions. Funcitonality does what is should do.

Nachteile

sometimes difficult to see in which level you are, construction layer or other layer

Vorteile

[sensitive content hidden] Availabilty and collaboration

Nachteile

The creation of lists is not simple, it requires your collaboration

Vorteile

smartness, speed.
customer service of [sensitive content hidden] was excellent.

Vorteile

First use, inuitive to use after a little search in this application

Nachteile

I didn't set any mailingrules, so I was spammed by mail

Vorteile

We would like to express our appreciation and gratitude to the Imprima team for all the assistance and support throughout this project. Grateful for having worked with you on this one and look forward to the next.”

Nachteile

Q&A follow up to share the same index to facilitate reading when extracting the report.

Vorteile

Customer support was always on point, never had to wait long for help.

Nachteile

Interface looks very old and not "sexy".

Vorteile

Imprima is easy to use and when I don't know something the customer service is very good! Within a few hours I have my answer and everyone takes the time for you to explain it. The function to black line documents has been a game changer and saves me a lot of time and is very easy to use, would highly recommend.

Nachteile

The option with the QR code I don't want to use, but I can't remove that. So I have to contact Imprima for this.

Vorteile

It's highly professional and supports a transparant transaction process

Nachteile

Remembering all the possibilities it offers

Vorteile

The product was not intuitive in the beginning, nevertheless the service hotline was very competent and helped with any occurring problem.

Nachteile

The complex interface and thus the hurdle to teach it to our clients.

Vorteile

I find the software very user friendly. The support that is offered to both end users in also invaluable. We can roll this out to clients and investors with no hesitations.

Nachteile

There is nothing that i do not like about this software, although i may not be using it to its full potential as there are elements that we do not utilise, such as the Q&A functions.

Vorteile

- Incredibly amazing customer support, really incredibly nice and super available
- Q&A functionality is very well thought off and structured
- Folder structure navigation tools (Data tree & good index output)
- Clear graphics easy to understand

Nachteile

- Could be the bulk of our project, but speed and upload/download limits seem dated
- Folder size limits (although there is not a limit, if it turns to be big it decreases the software performance)
- Some controls and tools are a little counterintuitive when compared to the usual Windows file system everyone uses

Vorteile

The customer service was always very helpfull.

Nachteile

The price for uploads is too expensive. The price for regular hosting is o.k.

Vorteile

The combination between the customer service experience and the functionality of the imprima dataroom are the best attributes.

Nachteile

I feel like it is not the most user friendly dataroom andthus sometimes quite hard to use.

Vorteile

user should have spent more time understanding before engaging with bidders

Nachteile

some basic stuff is not logical and more time should have been invested to understand offering

Vorteile

The service people help set up the vdr, this allows time to focus on other important jobs

Nachteile

It can seem complicated if you don't know what you're doing

Vorteile

Inclusion of a disclaimer which needs to be accepted to allow access is key feature and Imprima were very helpful with setting this up. Controlling access levels of various parties has also been very straightforward.

Nachteile

A minor point but bidder is not necessarily an appropriate description for each party using a VDR at the "Bidder" level of access.

Vorteile

Ease of use
pricing
24/7 support helpdesk

Nachteile

Most items are in perfect working order

Vorteile

The ease of learning a new online dataroom

Nachteile

The export of the online dataroom to our server

Vorteile

Its usability and pricepoint were the most attractive selling points

Nachteile

The product's UI and UX feels a bit outdated at times

Vorteile

I appreciated IMPRIMA’s user-friendly interface and how easy and straightforward it is to use. The platform’s robust features, especially the structuring of the dataroom, stood out as highly valuable. Their customer support is excellent, and when a problem arises, the staff is quick to assist you.

Nachteile

One aspect I found somewhat overwhelming was the numerous notifications you receive for each new questions or new document. However, these can easily be turned off in settings.

Vorteile

Great team immediate help whenever you need it

Nachteile

Not able to filter through questions in the Q&A efficiently

Vorteile

great service, quick responses to our questions.

Nachteile

None, with the necessery training the program was easy to use.

Vorteile

Het is een fijn programma om mee te werken.

Nachteile

Wij werken al een geruime tijd met Irooms dus eigenlijk is alles vanzelfsprekend.

Vorteile

The data room is easy to use and very clear

Nachteile

Sometimes we experienced difficulties with publishing new files, but it's possible that that was our own fold.

Vorteile

E' facile e intuitiva e consente di essere gestita con relativa facilità

Nachteile

In generale siamo rimasti soddisfatti e non ci sono elementi che ci soddisfano di meno

Vorteile

Structure of VDR is clear and flexible.

Nachteile

VDR didn't cause any problems and everything worked.

Vorteile

Availability of support, very good user-interface

Nachteile

Nothing.

Vorteile

The data room performs well. It is easy to see who has access to a certain file.

Nachteile

What is less good is the fact that the publishing button sometimes does not turn red immediately. It is not possible to add files in a folder while keeping them invisible for the users having access to that folder.

Vorteile

Easy to use and a great customer care service.

Nachteile

Customer care and back office service.

Vorteile

Easy to use
Easy to administrate
Easy to feed

Nachteile

No bad experience to share. Redacting tool is maybe a bit cumbersome but helpful.

Vorteile

The personal customer success manager. The relative ease of use.

Nachteile

In some parts the logical structure of the data room is a bit counterintuitive.

Vorteile

The customer service has been outstanding. Very fast reaction and good 1:1 support.

Nachteile

the graphical implementation of the Q&A is a bit cumbersome. We often forgot to publish structural changes like moving or deleting files, here a better view of open to do's in the file structure itself would be helpful.

Vorteile

Easy to use data room that offers all functionalities needed for a smooth due diligence process. Also the hands-on support is highly appreciated.

Nachteile

Time needed for processing publication of documents was slow sometimes.

Vorteile

Excellent customer support from Amsterdam team. Very helpful and always available.

Nachteile

Could be bit more intuitive.
As a result I needed some extra customer support.

Vorteile

Imprima is easy to use and has a lot of features

Nachteile

Sometimes in the Q&A the screen freezes (keeps loading)

Vorteile

easy, quick and not expensive

Nachteile

that not every file format is supported when uploading and that often errors occur during upload

Vorteile

The simplicity of the dataroom and the support desk was always available to reach.

Nachteile

A nice-to-have is the possibility to redact pictures.

Vorteile

Easy to use and great customer service that was very responsive

Nachteile

User interface could be further developed to a slightly more modern version

Vorteile

easy to work with. Structure en logic of the software is easy to understand also for clients who haven't used this tool before

Nachteile

permissions to see, upload is not always as easy as it likes. A view times we had to call the helpdesk

Vorteile

The customer support was excellent.

Nachteile

nothing

Vorteile

easy to understand and use, great customer service

Nachteile

Might need a couple of seconds to load certain pages or documents

Vorteile

Imprima software is straightforward and easy to use. It doesn't take a lot of training to get yourself and your Q&A Experts set up. Also, the customer support is available 24/7 and will help with any questions free of charge. I find it a great plus and felt supported throughout the process.

Nachteile

Whilst most of the software is straightforward, some more advanced options can be made a little bit easier, especially for first time data room managers. E.g. the option to hide certain documents from bidders take some time to get used to. Also, the Q&A management of reforwarding questions or resubmitting answers that were previously marked red by Legal can be improved.

Vorteile

The product is easy to use and fairly basic. In addition, support is easily reachable with quite a quick response rate.

Nachteile

The uploading of documents could be somewhat improved. It works but it could be made more efficient.

In addition, the permissions and user options could be simplified.

Vorteile

Het uploaden van documenten gaat snel en je kan veel documenten er 1x inzetten.

Nachteile

De dataroom is niet gebruiksvriendelijk. Door er veel mee te werken raak je ermee vertrouwd, maar als ik het iemand moet uitleggen is het verwarrend. Er zijn te veel stappen. De klikbare afbeeldingen zijn ook niet duidelijk. Beter is om er knoppen van te maken.