Salesforce Work.com
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- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Would not recommend.
We were originally using Work.com before it was acquired by Salesforce. After being acquired, Salesforce had changed the user interface to be more consistent with their other products. Unfortunately, a lot of the functionality that was on the old Work.com was taken away and now less user friendly. While you can run more extensive reports, it is very difficult and not easy to do. Our employees do not like using this system to complete performance reviews. The good thing about this system is Chatter - being able to share information as well as the recognition tools have been highly utilized.
Vorteile
Chatter - sharing information with colleagues as well as recognition badging system
Nachteile
Goal Setting and Performance Reviews
Expensive
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Terrific account management, order processing, sales management, reporting and then some...
In general, it is an amazing tool that helps productivity and sales management performance, I highly recommend it!
Vorteile
Ease of use
Complete tool used by the entire team; sales, account management, finance, operations, product delivery
Customization
Workflow processes for account management and project management
Integration with marketing platforms such as Watson/IBM Silverpop for email marketing
Add-on modules such as Wave, a truly amazing reporting module
Ability to create custom proposals, contracts, work orders in one click
Integration with Outlook
Nachteile
Some data entry can be mundane
Some of the set-up is quirky but that could also be at our request from initial set up years ago
- Branche: Computer-Software
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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Salesforce Work.com: great for work continuity in any bussiness
Very useful in a project for the continuity of work during the pandemic, great for knowing the performance of the departments in your business
Vorteile
Ease of deployment with a lot of functionalities already integrated in the start package
Nachteile
Requires a good knowledge of salesforce in general especially if you want to customize the dashboard or add surveys
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Great Product - Be Ready to Customize
Vorteile
- User Friendly
- Extremely Customizable (see cons)
- Integrates across the business
- Give ability to track and measure business
Nachteile
- Not as plug-and-play as one would hope
- Training and adoption across the team can be a challenge
- not cheap
- Branche: Computer-Software
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Quelle der Bewertung
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Work makes you work
Vorteile
It helps you keep things organized in one location to see how sales is performing. I got to give the sales teams feedback much easier.
Nachteile
I think it's necessary if you give your sales teams good coaching.
- Branche: Computer-Software
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Quelle der Bewertung
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Salesforce.com review
Salesforce.com review
Vorteile
easy to use, clean looking, and tracks all of my cases and accounts
Nachteile
The mobile application is not easy to use. I would use that more often if it were easier to use
- Branche: Computer-Software
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Quelle der Bewertung
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not sure what goes here
not sure what goes here
Vorteile
Not a real fan of the product we are actually switching to.
Nachteile
Difficult to use and overpriced. In the end we decided to move to a different product.
