Act!
3,8
(819 Bewertungen)
Act! Premium ist ideal für kleine und mittelständische Unternehmen, die ihre Produkte effektiver vermarkten, ihre...
Salesforce Work.com
4,0
Gesamtbewertung
Bewertungen
Software Advice bietet objektive, unabhängige Studien und verifizierte Nutzerbewertungen. Wenn du die Website eines Anbieters über unsere Links besuchst, erhalten wir eventuell eine Provision.
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Über Salesforce Work.com
Work.com (ehemals Rypple) ist die Lösung von Salesforce zur Steigerung der Unternehmensleistung. Das System wird von Organisationen verwendet, die nach einem Ansatz suchen, um die Leistung von Einzelpersonen und Teams zu steigern. Mit der Lösung können Führungskräfte ihre Teammitglieder coachen und Feedback dazu geben, wie sich die Leistung von Mitarbeitenden in Bezug auf ihre Ziele verhält.
Work.com eignet sich für Unternehmen, die alle Mitarbeitenden an gemeinsamen Zielen ausrichten und die Leistung anhand von individuellen, Team- und Gesamtzielen nachverfolgen müssen. Work.com kann mit der Salesforce-Suite aus CRM-, Service- und Social-Media-Tools integriert werden.
Mit Work.com können Führungskräfte ihre Top-Performer öffentlich anerkennen und belohnen und so andere Teammitglieder dazu motivieren, sich auf die Steigerung der Abschlussraten zu konzentrieren. Führungskräfte können mit Amazon-Geschenkkarten echte Anreize bereitstellen, die Teammoral verbessern und Top-Performer auszeichnen.
Am Ende jedes Bewertungszeitraums können Führungskräfte die Leistung jeder Einzelperson beurteilen. Mit Rundum-Feedback-Tools kannst du auch das Feedback von anderen Teammitgliedern und Führungskräften anderer Abteilungen einbeziehen.
Salesforce Work.com Preis
Salesforce Work.com bietet keine Gratisversion, aber eine kostenlose Testversion.
Startpreis:
Nicht vom Anbieter bereitgestellt
Mehr Details anzeigen
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja
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Almodyr
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- Branche: Marketing & Werbung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
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5
Bewertet am 24.2.2023
Personal experience
My overall Salesforce experience has been very positive. The platform has proven to be extremely user-friendly and intuitive, making it simple to customize and manage the system.
Vorteile
Salesforce appeals to me because it is a simple, cloud-based platform for managing customer relationships, tracking leads, and automating sales processes.
Nachteile
The least that I liked aspect of Salesforce is its complexity. It is a powerful platform, but it can be difficult to learn and use, especially for non-technical or inexperienced users.
Thomas
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
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4
Bewertet am 7.1.2020
SalesForce for the small user
We were attempting to organize our internal processes in Salesforce, granted our process were not well developed, our hope was we could fine tune processes and implement them in Salesforce. We share the blame for the difficulty because we really needed better developed processes, but we were pretty early in the development of our business. Probably should have waited a couple years before turning to SalesForce.
Vorteile
Great functionality, decent customer support and training were available to us. We found when we ran into issues, we had difficulty getting someone to help us
Nachteile
Too cumbersome for a small organization. We were always working on the implementation versus running the daily business.
Mary
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
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2
Bewertet am 10.11.2016
Would not recommend.
We were originally using Work.com before it was acquired by Salesforce. After being acquired, Salesforce had changed the user interface to be more consistent with their other products. Unfortunately, a lot of the functionality that was on the old Work.com was taken away and now less user friendly. While you can run more extensive reports, it is very difficult and not easy to do. Our employees do not like using this system to complete performance reviews. The good thing about this system is Chatter - being able to share information as well as the recognition tools have been highly utilized.
Vorteile
Chatter - sharing information with colleagues as well as recognition badging system
Nachteile
Goal Setting and Performance Reviews
Expensive
Jackeline
- Branche: Automotive
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
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5
Bewertet am 25.2.2023
Salesforce is one of the bestest and comfortable softwares to work and complete daily tasks.
I personally like it, is one of the bestes platforms compare to the others I used in past works
Vorteile
I actually like that everything is super easy to find, if I need to find my client's documents I can do it really fast and even call them or send them an email through it.
Nachteile
I could say that the set up is a little complex but you can handle it.
Jo
- Branche: Philanthropie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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4
Bewertet am 2.7.2018
SF has a lot of features but isn't intuitive at all to use; you have to learn a difficult...
We recently purchased Fonteva to record our registrations for a national conference. It was a nightmare, and wouldn't do even the most basic functions without adding on expensive services. We had to sort our reports by hand to get even the simplest name badge information: first, last, state, organization. It was very disappointing that it couldn't communicate better with SF as it had been sold to us.
Vorteile
Has many features and options that can do many things to track donors, sales, record contacts, follow up and make notes on activity history. It keeps record of event specifics by campaign and allows us to communicate with our trained volunteers across the nation, making it an effective tool for inspiring and encouraging them.
Nachteile
When trying to track specific information, and create a viable report, you have to know it's language and fill in every field perfectly, or you'll never get what you want. I always have to ask for our certified tech for help, and she often has to ask for help from SF, which costs us money. It's not easy to use at all.
william
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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5
Bewertet am 7.6.2017
Terrific account management, order processing, sales management, reporting and then some...
In general, it is an amazing tool that helps productivity and sales management performance, I highly recommend it!
Vorteile
Ease of use
Complete tool used by the entire team; sales, account management, finance, operations, product delivery
Customization
Workflow processes for account management and project management
Integration with marketing platforms such as Watson/IBM Silverpop for email marketing
Add-on modules such as Wave, a truly amazing reporting module
Ability to create custom proposals, contracts, work orders in one click
Integration with Outlook
Nachteile
Some data entry can be mundane
Some of the set-up is quirky but that could also be at our request from initial set up years ago
Chelsea
- Branche: Philanthropie
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
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4
Bewertet am 20.7.2017
My Experience In SalesForce.
Aside from the glitches (which to be honest, any platform is going to have at least some), I generally enjoy the software. It does not have great aesthetic appeal, but it does the job we need it to, and that's what matters.
Vorteile
Powerful software to keep a massive company working together. I work for a Billion dollar company, so it's a tough job to keep it's staff in rhythm. SF enables us to keep that up as much as possible. We can communicate in a variety of ways, and it integrates pretty seamlessly with our company email provider.
Nachteile
Can be hard to find clients' files - there are glitches that mean searching multiple ways to track these files down. It's frustrating, because we do NOT want to miss anything or create a duplicate client file. For example, if I am looking for a specific company in Louisiana, typing the company name is rarely sufficient. I will likely need to look by 1) phone number, 2) address, 3) variations on address (e.g. the street number and name of town), 4) zip code only, 5) partial company name, 6) company entity, 7) members and/or officers of that company. Sometimes we will quite literally do each of those steps, and we STILL cannot find that file in SF, even though it is most definitely there and one of us created it. This is an issue I run into multiple times a day, and one I've adjusted to, but I know our entire team would be greatful if the seach function of Salesforce was a bit more robust/comprehensive.
Kelly
- Branche: Personalbeschaffung & -besetzung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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5
Bewertet am 25.7.2018
As a manager - this is amazing.
Vorteile
I love salesforce work.com - it's an amazing tool to engage employees and to make reward them for a job well done. The feature of offering immediate feedback is fantastic.
Nachteile
Price. That is all I can say about any salesforce product is the price tends to be incredibly high, making it difficult for large teams.
Antonina
-
Quelle der Bewertung
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5
Bewertet am 6.3.2017
Salesforce is a great platform
Salesforce Work.com is a great step in the right direction to seeing the full scale of your organization's work ethic.,easy to use and lots of features and bells and whistles. Great customer service when needed. Thanks!
Ben
-
Quelle der Bewertung
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5
Bewertet am 4.10.2016
Salesforce is a great platform
This has been a great platform for us and we have been able to really succeed. We have really leveraged it for success.
Juan
- Branche: Computer-Software
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
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4
Bewertet am 8.6.2022
Salesforce Work.com: great for work continuity in any bussiness
Very useful in a project for the continuity of work during the pandemic, great for knowing the performance of the departments in your business
Vorteile
Ease of deployment with a lot of functionalities already integrated in the start package
Nachteile
Requires a good knowledge of salesforce in general especially if you want to customize the dashboard or add surveys
Annie
-
Quelle der Bewertung
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5
Bewertet am 9.10.2013
Work.com: Cultural Amplifier
We all know culture isn't something you can bottle and sell. It forms organically from the people who are grouped together by a shared mission. In organizations, leaders look for ways to amplify culture to their employees to promote alignment and fit. Work.com has been a great amplifier of our culture as we can recognize people for not only stellar work product, but for also going the extra mile to help out a colleague which is a major component in our culture we strive to amplify.
Vorteile
The ability for employees to publicly thank individuals and teams and for the recognition to double as real-time & specific feedback is a major pro of Work.com. Coaching Notes and Goals help foster healthy alignment between managers and reports.
Nachteile
Really can't think of any specific to the tool itself. I miss when Work.com was Rypple because I liked the smaller company feel and didn't feel like it was being pushed for sales-based organizations only.
Colleen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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5
Bewertet am 5.6.2018
Love Everything SalesForce!
Vorteile
I love everything that is SalesForce! i appreciate the time the sales people take to walk you through how it works. It's simply and easy to use.
Nachteile
I know I may sound slightly contradicting, but there is a LOT with SalesForce and it can be somewhat overwhelming. But that's not a reason to not like it!
Avienne
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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4
Bewertet am 28.3.2018
Great Product - Be Ready to Customize
Vorteile
- User Friendly
- Extremely Customizable (see cons)
- Integrates across the business
- Give ability to track and measure business
Nachteile
- Not as plug-and-play as one would hope
- Training and adoption across the team can be a challenge
- not cheap
Joan
-
Quelle der Bewertung
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4
Bewertet am 9.10.2013
Great tool to communicate corporate goals
We implemented Work.com globally, starting with alignment, feedback and thanks and later rolled-out performance summaries. We were looking for a single approach to performance management that would be accepted throughout the organization and after considering other options decided on Work.com. It included all the components that we felt were critical and was easy to use and implement.
Vorteile
Great tool to communicate corporate goals and link depratment and individual goals to the overarching company objectives. Simplifies the annual review process and incorporates 360 degree feedback. Very responsive account management and support teams.
Nachteile
1) Driving adoption requires constant diligence. 2) Users are sometimes confused about when to use Chatter versus Work.com. 3) The reporting capabilities are quite limited.
Ashley
- Branche: Eventservice
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
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4
Bewertet am 6.12.2016
Salesforce Work.com
Salesforce Work.com is a great step in the right direction to seeing the full scale of your organization's work ethic. Not quite up to par with other products out there to measure the same thing, but it's getting there.
Kim
-
Quelle der Bewertung
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4
Bewertet am 7.10.2013
Next Gen of Performance Management
I would rank Work.com very high. The only reason it is not a 5, is that there are some areas that could still use improvement (see cons) and also, it is fairly complex so does require a dedicated person to really work with it and be the company "go to" in my opinion. Otherwise, I do believe it is a very good product and the most comprehensive but "fun" Performance Management product out there.
Vorteile
Lots of good videos to help users learn and use the product. Great interface as it is very easy to work in and very "social media" like. Friendly and helpful staff, including the support folks!! Has a "top of the line" feel for a Perf. Mgt. tool
Nachteile
A lot to learn about. Reports not very good. Need to improve how Performance Summaries are administered (have to know HTML code, which I don't).
Tamara
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
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3
Bewertet am 6.2.2019
style over substance
it may have improved since I used it
Vorteile
it has a good graphic user interface (GUI) very windowsesuqe and therefore quite usable. It is a nice clear visual.
Nachteile
not very easy to navigate, things were not where i expected to find them, and needed several clicks to get to what you wanted
Naomi
- Branche: Personalbeschaffung & -besetzung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
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4
Bewertet am 12.4.2017
Easy to use, depending on customizations
I had used Salesforce as a PTO tracker my company had set up. Overall the software was very intuitive & easy to figure out. The only issues were the customization that my company had implemented. It was an illogical process, which made the tool a little more difficult to use. I have a feeling that had it just been the out-of-the-box solution, it would've worked just fine.
Vorteile
Very intuitive & easy to figure out.
Nachteile
Be wary of custom implementations that aren't well-thought-out.
Krishna
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
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5
Bewertet am 16.7.2018
Good for sales and marketing
Vorteile
An amazing software to develop the sales and marketing with all the required data in and analyze them to get better results.
Nachteile
It has multiple user and each update them causing some conflicts and also the data collection becomes little difficult.
Sam
- Branche: Medizinische Praxis
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
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3
Bewertet am 14.12.2016
works perfectly and efficiently using Work.com
Work.com is new in the market but very efficient. Its help to make organization performance to run smooth, tracking all the performance matrices etc.
Vorteile
1. Its helps driving performance of the company
2. Motivate the team , individual of the company
Nachteile
Price is high
Joshua
- Branche: Elektrische/elektronische Fertigung
-
Quelle der Bewertung
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3,5
Bewertet am 14.4.2015
Salesforce
Salesforce
Vorteile
Easy to use and manage accounts. Work flow is simple, and makes looking at pipeline easy to follow.
Nachteile
Would like more mobile options, and more customizability. Would be great to be able to customize flows for my specific needs. As well as full functionality from mobile apps.
Michael
- Branche: Telekommunikation
-
Quelle der Bewertung
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2
Bewertet am 10.4.2015
The perfect CRM tool for prospecting to proposal to post sale and more!
The perfect CRM tool for prospecting to proposal to post sale and more!
Vorteile
Functionality is effortless once contact info is loaded. Collaboration with several additional tools as well.
Nachteile
Could use more advanced reporting and analytics for team share and metrics.
Jennifer
- Branche: Medizinische Praxis
-
Quelle der Bewertung
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5
Bewertet am 19.4.2015
Salesforce
Salesforce
Vorteile
Helps me keep organized and keep on task. I also like it that I can send emails directly and log phone calls.
Nachteile
Sometimes I get confused about setting up a new lead and I find I spend a lot of time trying to set it up initially.
Jason
- Branche: Computer-Software
-
Quelle der Bewertung
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3,5
Bewertet am 20.2.2015
Work makes you work
Vorteile
It helps you keep things organized in one location to see how sales is performing. I got to give the sales teams feedback much easier.
Nachteile
I think it's necessary if you give your sales teams good coaching.
Steve
- Branche: Elektrische/elektronische Fertigung
-
Quelle der Bewertung
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4,5
Bewertet am 13.4.2015
Salesforce Work Review
Salesforce Work Review
Vorteile
Easy and intuitive user interface and the product performs all functions promised.
Nachteile
It's on the expensive side. The per user cost is high and we feel it should be more reasonably priced.
Jeffrey
- Branche: Grundschul- & Sekundarbildung
-
Quelle der Bewertung
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5
Bewertet am 14.4.2015
Organizing Sales Leads
Organizing Sales Leads
Vorteile
Easy to adapt to changing requirements in the field and in the office. Keeps leads alive by automatically following up.
Nachteile
Hard to keep up with all the updates as they apply to situations
Lily
- Branche: Gastgewerbe
-
Quelle der Bewertung
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4
Bewertet am 20.4.2015
Userfriendly
Userfriendly
Vorteile
It makes it easy to track and measure my work and helps my company in the same direction with important company goals.
Nachteile
Price of the product can be a little bit more reasonable.
Christopher
- Branche: Einzelhandel
-
Quelle der Bewertung
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4
Bewertet am 15.4.2015
Salesforce, an innovative product that is not all it could be.
Salesforce, an innovative product that is not all it could be.
Vorteile
Ability to bend to will of user. Salesforce allows for some degree of flexibility.
Nachteile
Interface can be confusing for new or untrained users.
Melissa
- Branche: Computer-Software
-
Quelle der Bewertung
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4
Bewertet am 14.4.2015
Salesforce.com review
Salesforce.com review
Vorteile
easy to use, clean looking, and tracks all of my cases and accounts
Nachteile
The mobile application is not easy to use. I would use that more often if it were easier to use
Julian
- Branche: Öl & Energie
-
Quelle der Bewertung
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2,5
Bewertet am 14.4.2015
Salesforce
Salesforce
Vorteile
The ease of speaking with Customer service and the ease of accessibility.
Nachteile
The difficulty in customizing and how some of the functionality is not easy to figure out.
Tony
- Branche: Computer-Software
-
Quelle der Bewertung
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1
Bewertet am 13.4.2015
not sure what goes here
not sure what goes here
Vorteile
Not a real fan of the product we are actually switching to.
Nachteile
Difficult to use and overpriced. In the end we decided to move to a different product.
Chris
- Branche: Rechtsberatung
-
Quelle der Bewertung
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4
Bewertet am 13.4.2015
salesforce review
salesforce review
Vorteile
It is popular, so can be easily incorporated into other sales & marketing programs
Nachteile
I would prefer to see more flexibility in pricing options
Daniel
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
-
Quelle der Bewertung
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4
Bewertet am 10.4.2015
Review of Salesforce
Review of Salesforce
Vorteile
Easy to use, sync with outlook, many features like Reports and MapAnything
Nachteile
I would say the mobile App though I haven't tried a long time
Dan
- Branche: Buchhaltung
-
Quelle der Bewertung
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2,5
Bewertet am 13.4.2015
Sales Mgmt
Sales Mgmt
Vorteile
I like best the visibility of the sales representatives performance on my team
Nachteile
I do not like how cumbersome and how user unfriendly it is.
Elliott
- Branche: Bau
-
Quelle der Bewertung
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4
Bewertet am 19.4.2015
very thorough
very thorough
Vorteile
flexible and adaptive, can be tailored to fit most needs.
Nachteile
the cost is probably the most biggest dislike, double some of its competitors
Mel
- Branche: Medienproduktion
-
Quelle der Bewertung
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3,5
Bewertet am 13.4.2015
It is a business necessity. That's it
It is a business necessity. That's it
Vorteile
It is cloud based, no need to invest in internal resources
Nachteile
It can be quite expensive if there are too many users
Krishna
- Branche: Bau
-
Quelle der Bewertung
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3
Bewertet am 13.4.2015
KM Sales Force Review
KM Sales Force Review
Vorteile
It is a complete database that collects information very well
Nachteile
Way too complicated and requires too much support to operate
Jeffrey
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
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5
Bewertet am 14.11.2017
Very good
I suggest you do your research before selecting any software for your small business
Vorteile
That is a central platform for me to control and see all my activity going on such as social media, etc.
Nachteile
Explaining the features to new users is frustrating, but as we're developing and growing more technology people are helping. Therefore, it's getting easier.
Alexander
- Branche: Grundschul- & Sekundarbildung
-
Quelle der Bewertung
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4,5
Bewertet am 13.4.2015
Performance Motivation
Performance Motivation
Vorteile
Employee management and coaching is easily manageable
Nachteile
Nothing, I like everything about this produce and vendor.
Teanne
-
Quelle der Bewertung
Mehr Details anzeigen
5
Bewertet am 8.12.2016
Salesforce Work.com
Great tool to get the sales team engaged in the daily activities. Like that you can see teams performances towards goals they set for themselves or team.
Katrina
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4
Bewertet am 5.1.2017
Great program!
What a wonderful program, easy to use and lots of features and bells and whistles. Great customer service when needed. Thanks!
Laura
- Branche: Philanthropie
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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3
Bewertet am 10.10.2017
Hard to learn but free for non-profits
Vorteile
The cost is excellent for non-profits allowing up to 10 users for free. It has a multitude of features and components if you need them.
Nachteile
Difficult to learn how to use it and although there are videos and training materials, it is a bit overwhelming.
43 Bewertungen
