SWEET

Vorteile

It's meeting our needs for engaging participants in this new event, has an easy-to-use dashboard to track results and allows easy follow up with participants

Nachteile

We're still new to it and still learning how to leverage its capabilities. So, the only thing we don't like is that we're still getting up the learning curve.

Vorteile

SWEET is easy and intuitive to use. Even for people without much prior experience working with CRMs, crowdfunding platforms, or tech in general, it didn't take long to become really comfortable with the product. SWEET was able to customize just about everything to look exactly like our website. From fonts and colors, to photos and logos, SWEET is an extension of our brand.

Nachteile

We had to work through a few challenges to make sure everything was working and functioning the way we wanted, but in every instance there was a solution that we quickly found.

Vorteile

Our customer service rep. was fairly quick to respond to concerns, site looked amazing, and it was nice to have everything in one place.

Nachteile

Our sales barely improved over last year, and the only real difference was that we used BlueSky this year and our website with tickets purchased on EventBrite this year. Setting up the site was very buggy/they kept making errors. I had to very thoroughly check up on EVERYTHING they did, because there were so many errors.

Example- I asked what the finished URL would be, and was told ###.org. Later, it was set up under ###.com- the .org site did not work. I had to ask them to fix it, there was no follow through to ensure we had correct info.

Example 2- the automated emails featured tags that would autofill with the event name and company name. They were set up incorrectly and I had to conference call to explain and fix. The default content was obviously copy/pasted from another event and still had their info/mention of a password in it. When I asked about the password, I was informed that it was an old feature.

Example 3- the amount raised tally bar didn't work when first set up, it took a few tries before they fixed it.

These are just samples of concerns, I feel like there was no attention to detail in creating our site. All told, we only brought in Pre-Registration (compared to EventBrite in 2016). Donations did increase (in donations). So total brought in was higher, but not nearly enough to cover the cost of the website.

Vorteile

We like most the real time ability to track online and offline donations so that our site truly captures real time accurate total donations. We are also extremely excited about the ability to use the new feature which offers the donor the option to include the donation convenience fee included with his/her donation amount. We are expecting this will save our school a significant amount of money in our fundraising campaign. Finally, the pure fact that our website was customized specifically for our own needs is exactly what we were looking for. It is not an "out of the box" software program. Blue Sky was able to take exactly the metrics that we are looking to track by student and by team - and make it easily accessible for our users online, and also mobile friendly. Lastly, as an administrator, it has been immensely helpful to have excellent customer service. Blue Sky is available and responsive and has been accommodating to our evolving needs. Thank you all!!

Nachteile

We were a bit frustrated with the limitations of the editable/customization tools (e.g, formatting difficulties and/or ability to upload hyperlinks, videos, etc. in the site email tool.) Also there are a few "static" pages that are not editable after the site goes live and participants are pre-registered (in our case.) We would like all pages to be edit-able or at least be aware ahead of time (with a checklist) of the pages that need to be reviewed before going live.

Vorteile

It's an easy platform to set-up fundraising campaigns. I can quickly look up donors, registrants, and team information. I can add and edit anything that needs modifications without any hassle.

Vorteile

The software enables us to have a fundraising platform for our peer-to-peer fundraising event which is one of our most important fundraising avenues.

Nachteile

Overall, we are pleased. I don't feel like it's the most sophisticated out there, but we are a small shop and this meets our needs at a relatively good price.

Vorteile

I love the facts that there is seamless connectivity with Paypal. It is reliable and easy to use even for laypeople.

Nachteile

Lack of reporting features. I would like to see better reporting like team reports, balance due and other features

Vorteile

Customer service from the team at Blue Sky; custom design; ease of use for editing and creating content.

Nachteile

No cons really