Spotler CRM – Bewertungsseite 4

Vorteile

Integrated into our systems with ease and gave us the perfect tool for our sales team to manage their own accounts effectively and as an administrator the ability to manage our overall company client portfolio.

Nachteile

RSS consistently updates and introduces new possibilities.

Vorteile

We use this software to track potentials leads. What I most like is the ability to add custom fields to really utilise the tool .

Nachteile

Initially, the report function didn't work perfectly for us but I contacted customer support and they really quickly solved this issue for us by adding in the requested extra fields.

Vorteile

Really easy to set-up and use - can readily access what’s been entered / saved on RSS

Nachteile

A little annoying doesn’t hold Company Name, Email Address and have to renter these every time access RSS

Vorteile

I like this system because it really is simple to use, but very effective. It allows the whole team to keep up to date with all of our accounts.

Nachteile

I'd like to be able to pull off reports which included the 'Notes/Comments' on accounts.

Vorteile

Su capacidad de gestion de contactos y su seguridad

Nachteile

Algun manual de uso para persnas inexpertas

Vorteile

Easy to use to manage conatcts and marketing campaigns.

Nachteile

The sales dashboard could look and feel better

Vorteile

I am able to contain all the relevant information about my customer in one place. I have been grateful for the prompt responses from the support team when I have had some issues.

Nachteile

Not being able to attach actual documents into the customer account. Not a big fan of cloud base systems. I have not worked out how to put alerts and reminders against specific customers, therefore I would like to be able to find this out alongside other applications, either by webinar or video link. Also just been advised that we have been upgraded from version 4 to 5. Layout is very different from the previous one. Not sure the change was necessary unless it substantially improves the ease of use.

Vorteile

It is very easy to navigate and view sales forecasting.

Nachteile

Quote generation within the software which is linked to product catalogues/part numbers would be useful.

Vorteile

The system is customisable, integrates with our email and accounting software, and the support is outstanding.

Nachteile

It would be great if the email templates were a bit jazzier, like mailchimp.

Vorteile

It is easy to use and employees from a variety of backgrounds can pick it up even if not massively tech savvy.

Nachteile

I like the system itself but the support side of things could do with a tweak or two.
There could be a portal (but I am not aware one exists) to raise, track and review a support ticket so that we can express the level of urgency.

Vorteile

The software is very simple to navigate and can be used in a small capacity or it is adaptable to larger and more encompassing business use. The ability to tailor make the system to fit in with existing business is a real bonus. I found the RSS contact incredibly helpful, articulate and interested in what we were looking for in a CRM system. Perhaps the biggest single advantage this system has over it's competition......the demonstration was all inclusive and interactive, and delivered with true support. No request was too much and between the two of us we achieved our objectives before purchasing the product. Most impressed!

Nachteile

We have everything we need at this stage so I have not come across any cons

Vorteile

CRM which is easy to use and can be customised.

Nachteile

Sometime clunky with the odd glitch in places.

Vorteile

Layout, simplicity, speed, lead management and diary/actions/tasks

Nachteile

Reporting cannot work out how to produce simple reports need to ask for telephone assistance

Vorteile

RSS makes it simple and easy to send targeted marketing campaigns to our customers. Campaigns can be scheduled on a daily, weekly, or monthly basis so that marketing emails are not forgotten.

Nachteile

There isn't much that I dislike about the software. I haven't encountered any issues while using RSS over the last few years.

Vorteile

Really Simple Systems loads quickly and is easy to use. Logging on is a quick process and customer information is easy to find. Having the master company account for each organisation we deal with and then the contacts for each organisation is ideal and easy to use. I would highly recommend Really Simple Systems as a great CRM.

Nachteile

Overall the software is very easy to use.

Vorteile

It is really easy to use and a doddle to customise. Keeps all of my records in 1 place and I can see at a glance my workload for any given day.

Nachteile

The only real negative that I can think of is that you are unable to block holidays off to prevent inadvertently making appointments.

Vorteile

Ease of use and accessablity of the software is great.

Nachteile

The documentation of the tasks could look a little professional

Vorteile

It really is simple. Reports are easy to run. I've used other CRM's and the reporting can be very confusing. It is not over done. It is a CRM, not trying to run your inventory or production from this software. You can pick it up on your smartphone and tablet, which is helpful for on the road sales folks. Quick support answers are always helpful.

Nachteile

The limit of the 20 fields.

Vorteile

I like how easy it is to use and simple. doesnt require alot of training with new starters

Nachteile

cant edit quote format, quite basic compared to other systems

Vorteile

Easy to track and manage correspondences

Nachteile

Hyphenated names don't seem to work in the search function

Vorteile

Ease of use, convenience and simplicity!

Nachteile

Email marketing a little difficult to use

Vorteile

It is easily accessible and very easy to use

Nachteile

I don't really have any complaints or frustrations with it

Vorteile

Very simple but very effective. It is simple to add employees as the business grows. Very little training is required - which is important to me.

Nachteile

I am finding it hard to think of a negative - maybe could be slightly cheaper!

Vorteile

It is very simple to use, got lots of great features, all the information is laid out well and easily the best kind of system i have used.

Nachteile

Nothing comes to mind, i have been very happy overall with it. Occasionally it will go down but this is few and far between

Vorteile

I wouldn't be able to do my job without this. I don't need all the detail/options available but it suits me fine to use what I do need.

Nachteile

I have had occasional trouble with Tasks columns resetting so I can't see Account Name or Description. These can be reset but it's a con to have to do it. That said this problem has only occurred occasionally and has not been a day to day issue.

Vorteile

Its pretty flexible and I found it easy to customise the function to suit my needs

Nachteile

I don't have a lot of experience in with crm, but it seems straightforward to use.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Spotler CRM

Vorteile

I create email campaigns easily using the pinned templates that I have created which saves loads of time. And using campaigns I can resend to non openers at a separate time. I have used the data from the campaigns to monitor responses over time and work on improving my content to secure higher open rates.

Nachteile

Occassionally I have difficulties with the sizing of images on the email templates they appear very small but when sent do not appear the same size. I would like to see an easier way to have two coloums side by side. or for the text to flow in one box between two columns. Some more interesting bullet points and maybe emojis would be fun.

Vorteile

The ease of raising tasks and corresponding with my colleagues

Nachteile

I do not find the creation of reports easy and would like more help with this. I have noticed you are holding a seminar to discuss this which I will attend

Vorteile

Ease of Use, Easy to setup with our business

Nachteile

Too many upsells, price with added users high, SEO features are expensive, too.

Vorteile

Really Simple Systems is fantastic. I've never had an issue with it. It's a highly capable system with all the features you could need from a CRM. The email tool is fantastic and the dashboard gives you an at-a-glance look at your sales performance. Also, if you ever get stuck, their support team is incredible.

Nachteile

The only thing I haven't enjoyed is the time between version 4 and version 5. In the changeover period things became slightly clunky and it maybe wasn't as seamless a process as they might've wanted. It's all working fine now though.

Vorteile

We have been using this Software for nearly Six years now. What we like most about this software is, we never faced any major issue in using this software. We almost always got immediate response whenever there was any concern. And also, there was hardly any downtime.

Nachteile

The design and cover page could have been changed. Its the same design and same cover page for many years now.

Vorteile

RSS CRM is exactly what it say - really simple - yet packed with CRM functionality!
I'm really impressed with the dashboard widgets and reporting
We use all available modules to run our business so appreciate the exceptional uptime and rapid support

Nachteile

I find it a little clunky and hard to visualise on mobile

Vorteile

Easy to use & gives all the detailed reports we require for our business & to be able to manipulate data.

Nachteile

The pdf reports I run are not sequential & have gaps on the various pages. ie a general report I run should only take up 4 or 5 pages, but actually runs over 10 pages with lots of gaps. I cannot see anywhere or how to adjust this in the setting

Vorteile

User friendly
Good range of features
Good support - quick response to any queries
Good mobile access via smartphone

Vorteile

It is so simple to use. I truly feel like the system was designed by people who do my job and know how to structure a CRM that flows naturally with my business.

Nachteile

The save button on CONTACTS seems misplaced to me. It's the only button of its kind on the accounts and I often forget to hit save before I exit that item.

Vorteile

It's definitely easy to use and I'm sure the additional features are great, I just don't need to use them.

Nachteile

Spaces in telephone numbers don't pick up on the same number without a space so you need to ensure to remove the space

Vorteile

The product is very easy to use. It is easy to manager clients and the interactions with me. whether it be by phone or email. With the subscription product, emails can be synced with the client details which saves having to copy and paste.

Vorteile

How customisable to our requirements the program is. It makes it easier to produce the data we require.

Nachteile

Some of the terms used to describe the different sections of data are confusing and require getting used to.

The short amount of time before you are logged out again.

Vorteile

It is easy to use and navigate between different screens. I can keep track of what I'm doing and what my tasks are

Nachteile

No I can't think of an immediate issue with the system

Vorteile

Being able to customise was really good feature.

Nachteile

I wish there was a Contacts and Accounts upload template.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Spotler CRM

Vorteile

Easy of use. Able to input and interrogate information easily.

Nachteile

Limited to just sales functions. I would like to see more features for accounting.

Vorteile

User preferences and the scalability of the site per device. No separate app. It runs perfectly in a mobile browser.

Nachteile

The "new" site, tends to load slower than the old sometimes. I wish there was a few different color pallets to choose from ie light, dark, grey.....

Vorteile

The really simple CRM systems is simple to use

Nachteile

The reports function in really simple CRM could be easier to use

Vorteile

It allows us to easily keep track of customer interactions and interfaces with our finance system.

Nachteile

It would be great to have an easy telephone call logging system.

Vorteile

Really Simple Systems was recommended to me by one of my clients and having used Hubspot and Soffront before I found it really easy and straightforward to use. The layout is intuitive and it doesn't need much explanation to get to grips with the features of the software.

Nachteile

Would be great to have an extra page for the accounts that have bought, so they can leave the pipeline and it just leaves the prospects on the accounts page.

Vorteile

Once used for a while the way various features of the software link to each other are really useful. Email tracking is a great feature, as is the email builder tool.

Nachteile

Nothing really significant. Like all CRM packages takes a while to come to grips with, but as is often said, practice makes perfect.

Vorteile

Easy to use and gets all your sales enquiries organised as you go along. Ideal for a non techie person so it is perfect for a micro business of a large sales force.

Nachteile

I still have not grasped some of the terminology...like "opportunities". There is no box for email address'.

Vorteile

Easy to use, good user interface, no training required

Nachteile

Projects spanning more than on contact needs duplicate entry

Vorteile

Speed and ease of use. I've had only good experiences so far and the team at Really Simple Systems have been helpful and quick to respond. I would highly recommend them to any firm!

Nachteile

None, it really does improve on anything I've used previously. This includes the big software names in the market.

Vorteile

It allows you to store all of your contacts, both clients and participants for research interviews, in one place.

Nachteile

Could use some more integrations, like with AirTable, as a lot of our analysis happens in there.