Phorest Salonsoftware – Bewertungsseite 4

the perfect escape

It is a little difficult to call for every single change that i need to do in my personal information

Highly Recommend!

I have been with Phorest from when they first started. As they have grown they have never lost the personal touch no matter how big or small a salon you are. I don't think I could highly recommend them enough, I feel they are essential to a business. Not only do you get amazing software but they will constantly send you new ideas to update your business. Any staff I have dealt with are always friendly and very professional with a great personality. It is fantastic how their company has grown and you get immediate support if things go wrong( rarely happens). I look forward to growing my business more with Phorest Salon Software.

easy to use. Has everything I need.

Helping me grow the business

Verde Salon

Haven't opened yet however the support in getting the software up and running has been spectacular. Great team at Phorest!

Phorest Review

This program is not meeting our needs. It deletes clients and inventory from our system, you can't track new requests, new non requests, It's almost impossible to get a quick response when problems arise. all of you contact info is with down or the phone numbers aren't in service. I want to cancel my account but can't seem to find the right person to talk to.

The Only Salon Softwear You Should Use

I have used Softwear packages for many years and discovered Phorest 2 years ago.
It's hard to believe but they have reinvented the way we run our business.
The actual Softwear is very easy to use for all the staff but it's the blogs, updates and advise by industry experts that i get that has been amazing.
I would advise taking on the salon app which our clients love and make use of the text and email messaging service. You may think this is an additional cost that you cannot afford but believe me it pays for itself.
Lastly the Phorest team and customer support is the best I have ever come across.

my phorest salon software

wish I had this years ago. i am so excited and cannot wait for my clients to start using our online bookings.
my life is changing in a Good way. Thank you to Phorest Software

Best decision ever!

Fantastic team with great support network and unlimited training. My life is going to be so much easier. I love it.

New customer

As we only have phorest installed a day I can only compare it to our last provider that we had for 7 years, after one day there are so many positives.
I love the way we can make suggestions and so far I've definitely tought of a few small things that for someone switching over would make it easier for example clients who want to make multiple bookings on the one day and this happens often a wax with 1 nails with another & lashes with another, our last provider allowed us to book all a one time but with different people.
Overall though it's great so far with a lovely team behind it.

Thoroughly impressed so far... especially with customer service and support

Flexibility in the software to edit things. Also online booking

Newbie Salon.... My first Three Days of Phorest

Very impressed with what we have seen with the software so far. Coming form a techie background it makes a change to see a an advanced piece of software that is user friendly. Usually the programmers create a geek environment that doesn't fit into the real world. 5 out 5!

So friendly and easy to use

Paper work and reports reduced.

very informative

I have gotten a great scheduling software with a wide array of additional services that make marketing and staying in contact with my clients a breeze.

Wish we had found Phorest sooner!

We switched over to Phorest early in February this year and embraced everything they have to offer with open arms. I think we surprised the Phorest team as much as ourselves with just how quickly we took up everything they have to offer! Phorest is not just a salon software solution, but a way of life for us now. Soon after signing up we realised we not only had an amazing tool for our business, but would also need a new website, and an entire new look which has in turn revitalised our entire business, our team, and even our clients! Team CL2 with Phorest...watch this space!!

Game changer!!!!

Only got the system in this week and I'm so happy with it. Service is fab. Tech team ate fantastic to deal with. Love how easy it is to use and how much time I will save !!!

Great support and training! Trainers are great!

Amazing! It does everything except make me breakfast!

My husband I have researched software for months for our new salon. He found Phorest and I had a hard time contacting someone initially. My worry was that you were not offering the software in the US. I waiting anxiously hoping for a return call because I knew this was the software for my salon. Seriously, I have been impressed from my first phone call with Phorest. Not only is the software exceeding every one of my expectations, but the service I've received from every individual I've spoken with is unbelievable. Outstanding! Remarkable! Brilliant! Thank you!!!

Improved my business in so many ways from customer care to marketing

Good old pen and paper had its day but Phorest has not only helped to eliminate no shows by way of the text reminder service but also to allow us to receive feedback from clients on the reviews. We are able to target clients by way of email for promotions to boost our bookings.Treat points are well received and keeping our existing clients is key.
It would help if the system had a reminder pop up when our weekly repeat clients appts finished as this has caused us upset in the past. Occasionally the system has sent out wrong reminder texts causing confusion.

Still very new to Phorest but so far so good. Customer service is excellent and software ...

Brand New to the system. Been a license stylist for 13 years

Was looking forward to have it and it's better than I thought!

So far the easiest software transition yet!

The Best System I have used !

Phorest software system is perfect for our day spa, with a team of 13 it manages treatments and booking with great ease. Keeping the appointment running smoothly. Clients love it, ease use of the on-line booking and special offers.
As business owners we get every we need from both the reporting section and the marketing tools available to us.
The support is superb, with quick response time to any issues and the helpful team make it easy for the whole team to understand.
Phorest played a vital role in the growth of our business!

Super efficient service

Super efficient service if I need help with the system, any questions answered in a few minutes. I wasn't very computer literate when I began but they take you through step by step. It has completely changed how I run my business. I now can provide better customer service and keep on top of the financial side more, with ease. The staff are efficient and friendly and listen to therapists requests and carry them through if possible. I would highly recommend the phorest system and company. I should have invested years before I did.

Best Salon Software and Best Customer Service

I have set up software for Salons I have worked at and for my own Salon. I have done countless trials and had systems lacking in extremely important areas especially timing of appointments double booking and allowing gaps for processing time. Phorest has it all and the customer service is outstanding. They offer apps for your clients to check-in and update their info, they offer rewards cards which clients love, and the option of online booking. They enter in all of your information including retail. So easy!

Colette phorest

she was amazing, funny and very patient! we really enjoyed her! .. we are looking forward to working with her.

I've only had the software in for a couple of days & I already love it.

Its a great system with lots of added benefits

Great training

Don't know yet

This has been a pleasant and smooth process

Convinence

Exceptionally pleased!!!

I am very satisfied with Phorest software. I feel very comfortable knowing that training is there when needed, for myself and my employees!!

Loved the training, very informative just wish it was longer as so much to take in

absolutely fabulous ,

Life changing answers to my questions about how my business is doing at the press of a button.

Mostly I find it brilliant the only issue I find is when your busy and under pressure some features take bit longer to complete as in how many times you need to click things but that is only a very very small issue.
Absolutely great for finding clients info and answering queries clients have in regards to past services. Way less paperwork and I'd be lost without the licence on laptop and my phone app. I can check on things no matter where I am. Superb system well worth it

Wow, impressive training, so easy to use!

We already love our new software. From contacting Phorest with an enquiry. The staff have all been positive and supportive .
Nicola from sales answered all our questions and was not pushy like other software reps.
Jeff's training was well delivered along with PC set up.
Its so easy to use, the only one point I can think off would be to leave a A5 laminated sheet with quick prompts on where to find/do certain things . I know they are in the book but for quick reference .

Excited about our new software

Although we have not started using the software yet, the customer service has been excellent and the team at Phorest have been great taking us through the initial set up

new user to phorest

we have only just taken on the system but we are already seeing the benifets of having the system in place

Great software!

Training was great, really excited to start using the software and to see my business grow. Staff at phorest are extremely helpful.

julie picasso

training with emmett in the salon was brill he was so easy to understand and made it very clear to us :)

Phorest Rocks!!!

The staff is extremely easy to understand and work with. The software does all the work for you and your clients. I can actually run my business without having to be there!

great customer service

more appointments

Excellent in All Aspects!

Our Spa has just started using the Phorest software and from the very start I have encountered complete professionalism, timely set up, all questions answered and a great team to make sure we are happy. Phorest is extremely user friendly and has many excellent features that my previous software may have had, but was too complex to even try! I am very pleased and recommend Phorest if you are looking for a user friendly, mobile, integrated program.

Easy to start

It's always a stressful proposition to switch software's and the team at phorest have been truly amazing to work with!

Phenomenal!!!

Great customer feedback and retention

Great System

Messaged forgot about it ... 7 mins later phonecall and resolved!!! didn't realise it was tech support they rang so soon I thought it was a crank call ...lol

Hassle free Client Management Software that works like a dream

I could go on for days about how great this software is - its my virtual receptionist, even when I'm closed, its my accountant, marketing expert, shows me my best clients and with the ability to run reports on treatment popularity, helps me to see where best across the salon to spend my training budget to allow the salon to grow.

Only drawback - the app isn't yet accessible on android, but the tech guys are working on that too :)

Everything you need and more

I am the only stylist in my salon, and I was worried that I was overcomplicating things going with this software. It is made to support large full service salons, but it actually makes everything more simple- from booking appointments to tracking retail to following my marketing plan! Phorest can do as much or as little as you need it to with amazing customer service (and VERY patient representatives!). I'm glad I made this choice!

Totally amazed

Compared to my old software phorest is amazing to use. Going to make life so much easier. It looks great and and is amazing to use

US Customers Make Note

Pro's: User friendly, great tech support, took the time to explain features before the purchase
Con's: Did not explain that the time feature on all the automatic notifications were limited to military time. This only caused confusion so I had to remove time from all the notices which drastically decreased the value of this feature

Would been a perfect rating had this been explained during the demo or if the time was not limited

One happy client

Seems really easy so far, looking forward to using it on a daily basis. Our trainer was great, really helpful.