brightwheel – Bewertungsseite 3

Vorteile

The software has a total solutions to serve the purpose. User-friendly and quite easy to use.

Nachteile

It has certain billing issues but manageable with the help of support

Vorteile

I love being able to easily message my child's teacher or the admin at school

Nachteile

Difficulty downloading financial forms from the payment page.

Vorteile

Brightwheel has all of our centers needs all in one app!

Nachteile

That it takes so much to reach a live agent on the phone

Vorteile

Customer service is very helpfull, they don'y just give you the answer but give you a link to learn what to do.

Nachteile

I don't have a solid chunk of time to just sit down and learn this program so for me it was the time spent kearning. They have had a couple of trainings and again their customer service is very good.

Vorteile

The picture feature is fantastic for parents wanting to stay updated on their child from home/work. There is space to leave a caption, which helps to give a context to the images.

Nachteile

Larger blocks of texts, such as announcements, are not as easily supported in the app. They must be formatted as images and then shared.

Vorteile

I am able to see my kids progress and achievemnts

I know when upcoming events are going to happen

I am able to cherish and treasure precious photos of my kids and see them be themselves without mommy

Nachteile

I am not able to see online when internet is down

Vorteile

Nous l'avons utilisé pour partager des mises à jour quotidiennes avec les parents, qui ont adoré recevoir des photos et des nouvelles en temps réel.

Nachteile

Le téléchargement des photos pourrait être un peu plus rapide, mais cela fonctionne bien la plupart du temps.

Vorteile

The easy messaging to the teachers and owner of the daycare.

Nachteile

It was always hard to pay on the app. it never worked

Vorteile

I love so many things about brightwheel. I love that I can share anecdotal records and photos with families, I can create a space to share photos with staff, and the ease of use of the app and online website. I am a big fan of Brightwheel and tell everyone about it. During the pandemic Brightwheel stood by us and even offered trainings for our staff at no cost when other similar companies we worked with would not work with us or gave us ultimatums. I will forever promote Brightwheel to others in the field and cannot thank them enough.

Nachteile

There isn't really anything I don't like about Brightwheel. I notice that when I message staff together and they respond, staff can't see each other's message. I know this is a privacy concern but wonder if you can have a setting for this like "all staff" or individual staff. It's not a deal breaker. Many of the things I use to have issues with, they fixed them.

Vorteile

That i am able to communicate with my families

Nachteile

Not enough character space when sending urgent messages and enough time to do videos

Vorteile

Ease of use, keeps everyone on the same page

Nachteile

Nothing I can think of - great product!

Vorteile

One place that has all you needs. Great customer service and I love the workshops.

Nachteile

I wish they had a parent volunteer area.

Vorteile

I like the ease of use and multi-functionality.

Nachteile

I don't like that you have to click on each child's page to go see a message even if it is the same message across all children.

Vorteile

Love being able to see my child's daily activities, including what they are eating, when they are getting diaper changes (did they poop, or pee, or both? Did they need cream?), when did they go down for a nap?

Nachteile

No real complaints. It's an easy platform to use!

Vorteile

I can be connected with parents, We can send updates messages and daily progress about their children. We have activities and parents can see what are we domain we are developing with their children

Nachteile

We are improving daily communication with parents. We can show the Lesson Plan every day

Vorteile

As a childcare center, Brightwheel offered an easy way to keep track of all required documentation, as well as parent contact, in an easy to use format.

Nachteile

For us, the only con was the price. While it is a competitive price with other programs of the same product, we were able to find a cheaper option that we are extremely happy with.

Vorteile

I love the payments side && being able to upload pictures and videos for parents to see children.

Nachteile

Sometimes it tells me parents payments failed when they didn’t. I also don’t like that a parent card can be charged when funds aren’t available and then the funds will come out my account if they didn’t really pay!!!

Vorteile

Lets parents relax knowing what their child is doing with constant updates, pictures, and messages.

Nachteile

I only dislike that their is a fee to pay thru the app.

Vorteile

-payment options for parents-only software we've found that can handle our drop-in model-fairly user friendly-parents enjoy the app and communication features

Nachteile

-a few more options for adding information or symbols to students would be nice-doesn't really hide inactive students, which can be confusing/irritating-seems to have hang ups if used by the same parent for multiple centers

Vorteile

Brightwheel is very user friendly and makes a big impact on how we run our daycare centers.

Nachteile

Sometimes it is difficult to get in touch with customer support.

Vorteile

eassy to use and effective for the development of the children

Nachteile

sometimes features responded slowly so it take some time to proceesing.

Vorteile

You can see pictures right away, be able to speak to the facility, and pay your payments right away

Nachteile

I honestly don't have any cons for this app!

Vorteile

The ease of being able to effectively communicate with families in real-time.

Nachteile

Nothing, it is amazing! I honestly cannot think of 1 negative aspect of using Brightwheel.

Vorteile

Makes everyday payments easy to be billed & received on time.

Nachteile

I would like to be able to speak by phone, with customer service as needed instead of having to make an appointment for a call back.

Vorteile

Brightwheel offers an impressive suite of features that streamline communication, documentation, and administrative tasks within early education settings. Despite some concerns about cost and customization, its overall positive impact on the efficiency of childcare operations makes it a valuable tool for educators and parents alike.

It's recommended for childcare providers looking to enhance communication, streamline administrative tasks, and foster collaboration between educators and parents.

Nachteile

The interface can be more user freidndly

Vorteile

It is such an efficient application for teachers

Nachteile

I like everything, I really don't have anything bad to say, it's excellent

Vorteile

the ease of use and daily communication with us and a daycare

Nachteile

i havent really had any issues bad with it

Vorteile

We love everything about Brightwheel. It is a very comprehensive program. When they see they have an issue they do an update and give us a better or new feature.

Nachteile

The only drawback I have occasionally is that I am on the West Coast and occasionally when I have a question they are already closed.

Vorteile

The parent communication feature and that is about it.

Nachteile

The cost, the constant troubleshooting and the fact it's another required app

Vorteile

It is an all in one tool! It is a one stop shop for my preschool needs.

Nachteile

I can't think of any cons at this moment.

Vorteile

It is a great way to keep in touch with my child's teachers. I also love that I am able to receive pictures and updates on a daily basis.

Nachteile

Sometimes I receive messages that do not apply to me, but I understand that it is a mass communication whether it's applicable for me or not.

Vorteile

Attendance
Billing
Parent Communicatons
Newsletter publishing
Reporting and tailored towards taking care of the administrative paperwork to help us focus on teaching and others.

Nachteile

Nothing was missing from the main features required for child care management system. I would simply say not applicable or nothing to this question.

Vorteile

I loved the security of dropping off my kids

Nachteile

I wish that you could decide which family users got notifications or didn't

Vorteile

What our company likes most about brightwheel is the consistent communication between brightwheel and our company for the benefitting our needs through their service; also, the accessibility for communciation between our company and our customers.

Nachteile

No digital initialing tab for parent documentation was the least about brightwheel; however, a text block was included.

Vorteile

Easy to use! Support is awesome and quick. Made my preschool WAY more efficient and saves me as Director a LOT of time. Parents love the connection between home and school.

Nachteile

I don't use the medical part of adding immunizations? We still keep a paper copy in the student's actual file. It would be nice if it could be "scanned" or uploaded?

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Vorteile

It is easy to use throught the day. My teachers enjoy using the app.

Nachteile

Somtimes is does not load and then we have to restart our ipads.

Vorteile

Brightwheel is an easy to use app with all the functions necessary. It allows you to see daily updates on your child to include both video and photos. It allows for a secure place to communicate with your child’s providers and keep informed with things outside of the normal daily updates. Being allowed to also send payments through the app is highly beneficial. Having everything in one app makes things so much easier.

Nachteile

There isn’t much to dislike about the app. One slightly frustrating feature is the reminder emails regarding autopay. There was a time where I intentionally did not want to use auto pay. The app then would send DAILY notifications prompting me to sign up for autopay which was slightly frustrating.

Vorteile

Easy to use
Easy to Navigate
Live support chat
Easy and convenient for parents
Less paperwork
Quicker and more efficient to gather information regarding payments and attendance

Nachteile

Features that I would love to see to make my job a lot easier and be able to request the feature and see it added quickly. Making it easier for me to have a feature request and explain what it is.

Vorteile

Brightwheel works so very well to seamlessly bring together students, families, and staff. It works great for attendance, communication between staff and families.

Nachteile

Brightwheel had a wonderful billing system until the recent upgrade. The ability to look into a child's account and be able to see and comprehend a paper trail of billing, credits, adjustments, and refunds. However; with the new billing platform this is a luxury of the past. Now it is nearly impossible to decode what has happened in a child's account if there is anything out of the ordinary such as credits, adjustments or refunds. You simply can't see them without some major digging, drilling-down and then research as it kind of "wipes away" the electronic paper-trail in a sense and makes it difficult to get to the bottom of transaction flow in an account.

Vorteile

Kept me informed and up to date with my child.

Nachteile

I wouldn't say it was a problem with brightwheel, but the operators at the daycare.

Vorteile

What I love most about brightwheel is that the whole set up is easy to navigate and my clients love how easy it is to use.

Nachteile

The feature that I least like about brightwheel is that it is a little difficult to update your deposit account if you do happen to change banks.

Vorteile

Customer service is great and the app is simplified for both parents and staff

Nachteile

I wish there wasnt a fee charged for online payments

Vorteile

The interface is very user-friendly! As a mom, I don’t have extra time to play around or click through all the icons to find what I’m looking for. The icons are clear and info I’m looking for can be quickly and easily found.

Nachteile

I’m still fairly new to using it, so I haven’t found anything I dislike yet.

Vorteile

We love being able to receive timely payments, keep up with invoicing, and parents can check their account as well!

Nachteile

We were pretty satisfied with Brightwheels after we became accustomed with using it to its full potential!

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Vorteile

Easy to check in/out and to document. Thanks.

Nachteile

Hard to get help. To get a direct answer to questions. I have some parents who still can't sign in.

Vorteile

Love the ease of use. The communication tool helps bridge the gap between home and school. The billing function takes out any awkwardness of having to address certain fees. The built in Experience curriculum provides a level of quality that is worth the investment.

Nachteile

I wish there was a feature that would prompt staff to check in. Staff should not be able to log any reports without being checked in. As of now, staff can log activities without being logged in.

Vorteile

Wonderful to get direct messages and daily images from my son's teacher.

Nachteile

It was unclear for me if I initiated a message, who would receive it.

Vorteile

I use brightwheel for my children's daycare and I love the ease of use, and that I get all notifications for my child, whether it be good or bad.

Nachteile

I dislike that on the app I am not able to change my credit card information.

Vorteile

Daily report to parents in the daycare it helps us a lot to communicate with them about their children, the parents love the pictures that we are sending to them.

Nachteile

I like everything. Nothing is wrong, they did a good job. Thank you!

Vorteile

Brightwheel is simple and helps me keep track of what my daughter is up to.

Nachteile

Sometimes it feels like there might be a bit of a lag.