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Alle Bewertungen zu Daxko Operations Filter anwenden
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very positive experience.
Vorteile
Their customer support is top notch! They are fast and thorough at responding and helping! Literally the best customer service I've found.
Nachteile
Building a custom report can be challenging. Wish you could modify the software for certain things without huge fees but I understand why there is an expense. Don't like that you can't reuse your gift cards.
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Good But Not Great...
Vorteile
There are some great features about this program...programs and information about members is very easy to find; I like the ease and usability of the program in terms of checking members in at our front desk, and using/toggling between two or more open tabs of the system, so you can do different tasks and not have to go back and forth while being interrupted. It is pretty quick to train people on, and to catch on.
Nachteile
There are also a few things that puzzle me about this software...creating units for our members and non-members...it takes like 3 screens to approve and process. The steps to do a membership are a little convoluted, and the fact that we have to create an adult unit and then add a child, when it is just the child signing up for the class is very time consuming. It appears that they are listening to some of our questions and concerns, so hopefully we will have some updates that make our jobs more efficient.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great for companies that need a membership software.
Overall positive experience. Daxko Operations is easy to navigate and use even for someone who is not computer savvy.
Vorteile
Daxko routinely updates their software and their Daxko Community Help Center has a vast amount of articles that are also helpful.
Nachteile
There have been a few instances where reports do not export correctly.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I used Daxko for about 4 years, and never had problems with it. It was very efficient for me.
An easy, efficient registration system for classes, programs and events.
Vorteile
I set up programs for members to enroll, and the features allowed me to easily change the dates every time a session ended. This cut down on some much administration time because I didn't have to set up a new program from scratch every session.
Nachteile
From time to time I had complaints from members about the complicated process of enrolling in one of my Daxko programs. It was easy to use for me, but not for my new members.
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Using Daxko Operations has been a great improvement from our previous member database software.
Vorteile
Easy to use. Self-paced training is available for new staff to utilize.
Reports that are easy to create.
Nachteile
There are very few cons to this software.
Program registration would be a great addition to the self-paced essentials training.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Non Profit Utilzation
Manual process.
Vorteile
Accounting History tracking and reconciliation.
Nachteile
In ability to create and track camp programs
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Dasko
its been okay I just wish they would stop moving stuff around
Vorteile
Its not hard to uuse. Its simple and if you play with it enough you dont need any training to teach you.
Nachteile
I hate the fact that they keep moving stuff around
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Quelle der Bewertung
Ever-evolving, responsive software with great service!
We've been Daxko customers for nearly 10 years now. While not perfect (then again, what is?), the software platform, customer support and service, and the evolution of the software is second-to-none. As a mid-sized YMCA association with numerous branches, Daxko Operations provides a very robust and versatile membership system that helps to streamline tasks and processes. Further, the thorough custom reporting aspect and stock report library provides a near limitless way to organize data to help enhance our day-to-day jobs.
Through the Daxko Community, an extension of Daxko products that allows for an exchange of ideas, suggestions and complaints with other users in a forum-based platform, others can share experiences, troubleshoot for others, but also communicate with Daxko staff to express suggestions or ideas for software improvements.
Every interaction that we have had with Daxko Support has been positive, prompt and courteous. They go out of their way to expeditiously find solutions to any problem with strong follow through. Through their Road Map, users can get a good feel on the direction the software is heading, both in the short term but also the long-term.
While there are a number of small things we would like tailored for our association that aren't currently possible, they do an amazing job with doing what can be done and providing creative suggestions to accomplish the ends we are looking for. Great product and would definitely recommend to other Ys looking to change software vendors.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great customer data software
Vorteile
Easy to find data, ease of reporting customer data for both customers and staff
Nachteile
Reports lack titles when exported to excel
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Daxko at the Y
Vorteile
It manages all membership information well. it is able to be user friendly for desk staff
Nachteile
tries to be all things - fundraising, program and camp management, and generate analytical reports. Reporting functionality could be improved.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Simple to navigate
Easy to learn
Vorteile
Easy to move around options
Easy to show others how to navigate
Nachteile
None that I can think of at this time
I only use it twice weekly
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
working on it
Vorteile
software is tailored for non-profit gym memberships
Nachteile
every site has its own log in, features are not easy to figure out and reports are difficult to build
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Quelle der Bewertung
Top Notch Operations Software
I have been using Daxko Operations for over a year now, and have found their software to be top notch. While no software is perfect, what is lacking is definitely made up for with their outstanding customer service. With a great community message board that the Daxko staff actively engage with, we are able to get the answers that we need. Daxko is constantly improving their software based on current technological trends as well as input which they value from their customers.
This software is easy to use and the reporting system is fantastic. I would recommend this software for any organization looking for an efficient way to manage their membership, child care program or camping programs.
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Daxko
Daxko allows staff to quickly process customer requests
Vorteile
It is user friendly for both employees and customers. It is easy to go between tabs and return for additional information.
Nachteile
Everything is great! I am excited to use the full product launch next month. I had the training and am so thankful that we are switching to Daxko
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Quelle der Bewertung
Best System I've Used
Daxko is one of the best system's I've used. I love the user friendly set up and that it's a web based system so I can access it from anywhere. It's easy to navigate and has useful tools to help if I get stuck. If I'm not able to figure out something I know I can call or chat with a Daxko's Customer Service Rep. They have great training videos, especially for new users. The community boards they have are great as well. Users can post to the boards and share their experience or ask questions that either Daxko or other users can help answer. It's nice to know that you can find help anywhere and from anyone.
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Quelle der Bewertung
Awesome!
I had little to none experience with a database system. When I was hired in 2008 we were using Sportsman, mainly to check members in. We had not functionality, no ways to use the data for anything other than record keeping.
I was hooked the first time I saw a presentation on DAXKO! I love the annual campaign piece. All the reports are great.
Since 2009 when we started using DAXKO Operations, we have added DAXKO Accounting and DAXKO Engage.
I love everything about the company.
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Quelle der Bewertung
Ease of use by all
From the start of the implementation of Operations, the trainers from Daxko were very knowledgeable and they were able to assist with questions. The software was a lot easier to understand than our old one, and Daxko made packets for us to look at and take notes with.
There has been some cons with the reports that we couldn't run, but when we asked Daxko about changing it, they were more than willing.
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Quelle der Bewertung
I have worked with Daxko operations for 10 years!
I find Daxko operations to be user friendly and easy to navigate. If I do have any questions or concerns the customer service center is quick to respond and always helps find the answers! My part time staff find this program easy to use as well. We love the access to the Daxko training site and the self paced trainings that are available to all staff. Great all around program!
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Quelle der Bewertung
Efficient and user friendly
I recommend Daxko to all my Y colleagues. While I haven't used every software on the market, I find that Daxko makes me more efficient at my job so I can focus on my members!
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Quelle der Bewertung
Daxko Operations is an exceptional product!
I have worked with Daxko since 2007. Customer service and responsiveness is unparalleled. The product itself just keeps getting better.
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Quelle der Bewertung
Great for YMCA Processing!
Daxko is a great company to serve our YMCA operations. We especially appreciate their quick customer service team!
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Quelle der Bewertung
I have been using Daxko for about the past 5 years at the executive level.
Love that Daxko is always willing to improve to meet our needs. The community site is very helpful
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Quelle der Bewertung
I only use Daxkko Operations but I've found it to be basically user friendly.
Easy to use, pending batch can sometimes be very slow. Customer service is competent & Friendly
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Quelle der Bewertung
Great Customer Service!
Daxko has been a great switch for us and the customer service team is so friendly!