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Alle Bewertungen zu Housecall Pro Filter anwenden
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
housecall pro review
overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on expanding the business
Vorteile
what makes housecall pro standout is the customer management with invoicing,date and time of service needed
Nachteile
there are times the app would freeze up preventing me from obtaining valuable customer information
Antwort von Housecall Pro
Hi Jammi, Thanks for the review! Happy to see you are enjoying it and its helping your business with invoicing and customer management! We would be happy to assist with the app freezing. You can send us an email we would be happy to try and assist with this, as well as if you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Worst sales team - 0 responsibility
Sales team doesn't do what they proposed.
Vorteile
I used to work with Housecall Pro before, decent product.
Nachteile
3 moths ago I received a marketing call from Housecall Pro to go through their demo session in exchange of Amazon card. Spent my time, never received what was offered, already received 5 more calls trying to sell me again. That's the worst start of any relations possible and they never tried to fix that.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Housecall is awesome
It has been pretty good so far. Customer service is excellent.
Vorteile
Everything !!!
Nachteile
No P. O. ‘S !!!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Housecall Pro for Professionals
Vorteile
Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.
Nachteile
Nothing to dislike here! Housecall Pro is an excellent software program.
Antwort von Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Kunst & Handwerk
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Rondell steele
Great they helped me along the whole way
Vorteile
The payment process was great I was able to make good
Money
Nachteile
Nothing to not like everything was clear cut and they even call to help you
- Branche: Bau
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Absolutely unfriendly, unprofessional and unreasonable company!
They blocked a credit card payment options for my account for the reason that my customer(foreign citizen) paid by his own foreign credit card my invoice which sent with Housecall Pro provided form. After they said- you have a chance for review after 6 months. After 6 months I’ll been using another app.
Vorteile
It was useful, but later they made big mistake!
Nachteile
Nothing. It’s not interesting application
Antwort von Housecall Pro
Hello! Sorry to hear about this issue you had with payments. At times, transactions are reviewed by our merchant service, Stripe. Based on their investigations they sometimes do deny payments and other times require more info before being able to approve. Housecall Pro does not have access to the investigation that Stripe makes, but we do have to honor their decision. All of this is advised by our payment and Financial Technology team whenever situations like this occur. If you still have questions, feel free to reach out to me at [email protected]. Hope to hear from you soon and have a great day!
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great management system!
Vorteile
One of the most well oiled FSM machines on the market.
Nachteile
Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Housecall Pro is the way to go
Vorteile
It took less than thirty minutes to incorporate the software with my business. The software has many resourceful features for my business. Invoicing is a breeze and customers can pay directly from the link sent to their email.
Nachteile
Integration was easy and I did not run into any problems with this software.
- Branche: Bau
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
They keep spamming me
So frustrated with this company. They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they didn't.
Vorteile
I think it worked when I used it, but it wasn't for me. Now they won't stop calling me no matter what I do
Nachteile
They keep spamming me. I can't get them to stop calling no matter what I do. It's been 5 years and they still keep calling meit's been 5 years and they still keep calling me
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
L'idéal pour les services a domicile
Vorteile
HouseCall Pro est un logiciel qui facilite un agrandissement et un développement à votre entreprise. Ces fonctionnalités m'ont aidé à planifier mes activités de façon efficace. Ces services sont utiles pour les petites entreprises.
Nachteile
HouseCall Pro a un coût élevé et cela ne permet pas l'accès des Petites Moyennes Entreprises
Antwort von Housecall Pro
Hi Oluwa Locheyi, Thank for the review! We are happy to hear that is helping you with your business by planning efficiently and that the software is useful! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Landwirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Housecall Pro gère notre agenda différemment du conventionnel
Vorteile
Les réservations en ligne sont notées et bien structurées
Nachteile
L'accès mobile de Housecall Pro n'est pas efficace et devrait être amélioré
Antwort von Housecall Pro
Hi Laureine, Thanks for the review! We are happy to see that you are enjoying it! Happy to hear that you think the online booking its well structured! We would love to hear more about the mobile access not being effective, if you could send us an email at [email protected] We will be happy to dig in here for you.
- Branche: Bau
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Were the HOUSE you been
Great im enroll still . Its professional and simple
Vorteile
The software is a very capable option, and is my second choice. It has many excellent features.
Nachteile
Man only thing is 3D showing. That is a must for all apps
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Review
Vorteile
HouseCall Pro is very easy to use and user-friendly. User interface is excellent.
Nachteile
I really find no issues using HouseCall Pro.
Antwort von Housecall Pro
Thanks for the review Ram! Happy to see you are enjoying it and its helping your business, and that it is user friendly! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Gewerbeimmobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Logiciel de Calendrier
Vorteile
Top produit de marketing et programmation des calendriers des rendez-vous tte simple et professionnel. Je le recommande
Nachteile
Facilite l’établissement des calendriers très professionnel et facile à utiliser. Je le recommande
Antwort von Housecall Pro
Hi Akou, Thanks for the review! Happy to see you are enjoying it and its helping your business making scheduling appointments simple and professional! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Robust in some ways, not so much in others
Vorteile
Ease of scheduling and field staff accessibility.
Nachteile
Reporting, billing, quickbooks connection.
Antwort von Housecall Pro
Hey Brandon, thanks for the review! We are happy to hear that you find the ease of scheduling and the tech accessibility good! We would like to hear more about the reporting, billing and quickbooks connections that you don't like or find helpful! We would also like to hear about the ways we are not robust for you, if you could email us at [email protected] with your company name, login email and phone number! Wanted to see how we can help here, look forward to speaking with you. Have a great day!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Do Not Use
They over charge and dont notify you about leads and still charge you even if you don't accept. Customer service was horrible as well.
Vorteile
Nothing at all they are not professional and there customer support sucks.
Nachteile
Everything. I did not like them at all 0% rating.
Antwort von Housecall Pro
Hello Deidre! Sorry about your issue around our customer support team. I would be happy to look into the charges you were speaking of, Housecall Pro won't charge without your knowledge. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
- Branche: Eventservice
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Complete Home Maintenance and Repair Solutions with Housecall Pro
Housecall Pro is an all-in-one business management platform designed to streamline the operations of home service businesses. Its web-based app and mobile companion app make it easy for technicians to communicate with customers, access customer information, and create detailed estimates, invoices, and job schedules. One of the standout features of Housecall Pro is its user-friendly interface for both technicians and customers, with digital signature capabilities for faster processing. The interactive timeline feature allows businesses to easily access past job records and customer profiles, while automated payment processing reduces errors and saves time. The automatic syncing between the mobile and web applications ensures technicians stay organized, even without access to a computer in the field. Housecall Pro is an ideal solution for small, growing businesses seeking to manage their operations more efficiently and effectively.
Vorteile
Housecall Pro is an excellent all-in-one software for small business owners and service providers. It provides a wide range of features that make running a service business easier than ever before. All the essential tools come together to make scheduling, invoicing, payments, customer management and more as easy as possible. The app has been designed with ease of use in mind and it’s intuitive user interface allows users to get up to speed quickly. Housecall Pro is an impressive tool that can help streamline any service-based business. Highly recommended!
Nachteile
Users can easily look up past job records during subsequent visits or follow up conversations through an interactive timeline feature within each customer profile.
Antwort von Housecall Pro
Wow thanks for this review! Really glad to hear that we are aiding in streamlining your business!!! If there is any other feedback or support needed, don't hesitate to reach out to me via [email protected]. Thanks again and have a great day!
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Review of Housecall Pro
Vorteile
Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.
Nachteile
Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Manages everything on fingers
Vorteile
Housecall Pro organised everything easily. It scheduled multiple meetings and calls, perfectly generates invoices and best support in billing and pricing. Customer support solves every query it is an important factor. In it, someone is always available for help.
Nachteile
Housecall Pro has no major downfall in it. If go through it in deep so mobile bugs collect my interest in it. but if ignore only that thing so it was the bucket of the facility which is easily understood by my staff members.
Antwort von Housecall Pro
Thanks for the review! So glad to hear that you are enjoying the software! Sorry to hear you have had some issues with mobile. Feel free to reach out to [email protected] if you have any other feedback or comments! Have a great day!
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
The expert tool for businesses when it comes to servicing and scheduling services for...
I used this in our company for our HVAC service and repair calls from customers and I liked the in-build tools and various options under one platform. Don't have to make multiple calls to receive, schedule, and dispatch for ONE service.
Vorteile
This is best suited to very small to medium to large companies that provide HVAC repairs/services to customers. It has all the tools you need to Schedule, assign, dispatch, and notify customers among others.
Nachteile
The accounting module takes some get used to and to setup the initial data in the software can be made easier.
Antwort von Housecall Pro
Thanks for the review! So glad to hear that you are enjoying the software! We have some exciting things in the work regarding accounting and bookkeeping! Feel free to reach out to [email protected] if you have any other feedback or comments! Have a great day!
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Beware
Unpleasantly surprised by House Call Pro. After following their procedures and canceling my service, I was shocked to find an unexpected charge of $406 on my account two months later. It's crucial for businesses to maintain transparency and uphold their end of the bargain. Unfortunately, House Call Pro fell short in this regard. There are plenty of other companies to choose from, and I’d advise prospective customers to think twice before opting for House Call Pro. Mismanagement of financial matters is a red flag. Beware.
Vorteile
we haven't find the house all pro software that user friend
Nachteile
House Call Pro doesn't seem worth the risk
Antwort von Housecall Pro
Hello! Thank you for the review, We are sorry to hear that you did not find us helpful for your business! Thanks for giving us a try though. We would be happy to look into this for you, with the charge if you can you send me an email at [email protected] with your name, company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
House call Pro use
Vorteile
Housecall Pro stands out as a robust business management solution for home service professionals
Nachteile
However, users may find the cost relatively high depending on their business needs
Antwort von Housecall Pro
Hey James! Thanks for the review! Happy to see you are enjoying it and its helping your business and its ease of use If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Medienproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Meilleur logiciel pour les domiciles
Vorteile
C'est un bon logiciel et facile à utiliser. Il permet l'amélioration et l'évolution de mes activités, l'efficacité du service offert ainsi que le bon fonctionnement des petites entreprises
Nachteile
C'est un bon logiciel mais qui ne prend pas en compte tous les services
Antwort von Housecall Pro
Hi Hervé, thank you for the review! We love hearing that has been easy to use, and is efficient with your business needs! We would love to hear what services we are taking in to account and see what we can do help here! If you can send us an email at [email protected] with your company name, login email and phone number? Hope to hear from you soon, have a great day!
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
The essential tool for my home service business.
I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid.
Vorteile
I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.
Nachteile
Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.
Antwort von Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business with scheduling appointments and keeping track of work! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
amazing
Vorteile
the fee is very affordable, and it's value for your money.
Nachteile
the chat bubble option is just there for aesthetics. they take forever to assist if at all.
Antwort von Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business we are always adding to our customer service team to make sure you get the assistance you need ! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Logiciel facile et fiable
Mon expérience avec Housecall Pro est satisfaisante et je le recommande.
Vorteile
C'est un logiciel facile et fiable doté des fonctionnalités intéressantes. La planification des activités en temps réel est ce que j'apprécie le plus.
Nachteile
C'est un logiciel très fiable mais coûte un peu cher. Ce qui freine son utilisation chez les petites entreprises
Antwort von Housecall Pro
Hi Abdelaziz, thank you for the review! We are happy to hear that is easy and reliable for you. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Bekleidung & Mode
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Too complicated
Vorteile
Customer service was about the only thing good about household pro that I could find within the time frame I used it.
Nachteile
Where to start? This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to me after all of the harassing calls and emails spam calls before purchasing or trying a trial I was almost annoyed with it before even starting. My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do it just ourselves especially when so many questions come in before they turn into customers and after his jobs are done the invoicing and payment issues that we had could have been easily solved with this program but it was just too complicated and pushy on the customers that we did have and even new customers we could have had even with this service we chose to go another route and do not use it anymore just too much and not very simple to somebody who is new to trying to streamline several different aspects of a construction contracting business into one smooth sailing system!:(
Antwort von Housecall Pro
Sorry to hear you had those issues with Housecall Pro! One of the things we pride ourselves on is the ease of use and streamlining, so really curious to hear more about how we fell short. If you wouldn't mind, could you email me at [email protected] with your company name and phone number? Curious about your industry as well, you mentioned construction contracting. Hope to hear from you soon!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
I can now focus on my clients without worrying about scheduling thanks to Housecall Pro
Vorteile
The ability to track and manage my schedule from anywhere, thanks to the mobile app, has been a game-changer. Cant reccommend enough
Nachteile
I'd appreciate more in depth reporting to gain insights into appointment data, such as appointment durations
Antwort von Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business! We are working on more reporting to make sure our pros have more information to action on. If you have not already, be sure to check out our product roadmap and signup for our newsletter. There we have updates on what is being worked on and new releases. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Paket- & Frachtlieferung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Great software for small businesses
Vorteile
Housecall Pro helped elevate my business with its easy to use interface and automated follow up emails.
Nachteile
As the business increases its employees, the pricing increases
Antwort von Housecall Pro
Thanks for the review Stephanie! Happy to see you are enjoying it and its helping your business by helping you elevate your business! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Einzel- & Familiendienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Satisfied Customer
Housecall Pro simplifies organization of my current work orders
Vorteile
I like everything about Housecall Pro diversified options.
Nachteile
I like everything about Housecall Pro diversified options.
Antwort von Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business and all of Housecall Pro's options. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Outils de nettoyage
Vorteile
La version gratuite en essaie qui nous permet de maîtriser
Nachteile
La non disponibilité dans tout les paysLa non adaptation de certains téléphone
Antwort von Housecall Pro
Hi there, thank you for your review. at this time HCP is only available in the US and Canada, We are sorry!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
App faturamento excelente
Vorteile
é muito fácil de usar e possui um layout muito intuitivo. Fácil de usar desde o primeiro dia e é rápido e fácil para os novos funcionários aprenderem. Uma das melhores coisas é o atendimento ao cliente. É de primeira qualidade. Eles sempre resolvem o problema, mesmo que tenham que pesquisar e voltar para mim no dia seguinte (e na verdade eles respondem).
Nachteile
Ver mais integrações e não dá pra ver o controle do tempo do funcionário.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
The All-in-One Solution for Your Home Services Business".
it works quite well
Vorteile
Simplified management of appointments, invoices and payments for home service companies.
Nachteile
Relatively high monthly cost, depending on company size
Antwort von Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business with payments, and invoicing! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Field Service management App
It has all the best features for a home service business in one and it also has access to the Housecall consumer booking app.
Vorteile
It has good features like Job Scheduling with a GPS tracking system, payment processing, automated receipts and invoice etc.
Nachteile
There is no chance to use HCP to create contacts that are legally binding.
Antwort von Housecall Pro
Thanks for the review! Glad scheduling, payments, and invoicing are working for you all! We are working on some things to help with the contract piece. Right now there is the ability to have your terms and conditions imbedded into each invoice and estimate, signature capture before and after the job, and some line item modifications we can do. Feel free to go to the help center, chat into the blue chat bubble, or email me at [email protected] to learn more options for that issue. Thanks again for the review and have a great day!
- Branche: Erneuerbare Energien & Umwelt
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Programación y facturación optimizadas con Housecall Pro
A pesar de la atención al cliente lenta ocasional, estoy encantado con mi experiencia general con Housecall Pro.
Vorteile
La función de facturación me ha facilitado mucho la vida, ya que puedo enviar facturas de aspecto profesional directamente desde la aplicación.
Nachteile
Una desventaja que encontré con Housecall Pro es que su atención al cliente puede ser un poco lenta a veces.
Antwort von Housecall Pro
Thank you for the review! Glad Housecall Pro is making things easier for you! Our primary support is through the blue chat bubble, but we do also have an inbound phone line you can call at 858-842-5746. Also, feel free to email me at [email protected]. Thanks again and have a great day!
¡Gracias por la reseña! ¡Me alegro de que Housecall Pro te facilite las cosas! Nuestro soporte principal es a través de la burbuja de chat azul, pero también tenemos una línea telefónica entrante a la que puede llamar al 858-842-5746. Además, no dude en enviarme un correo electrónico a [email protected]. Gracias de nuevo y ten un buen día!
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Schedule with a Housecall with a Pro
Very friendly user and has multiple functions
Vorteile
The integrated system connecting employees with customers
Nachteile
needed more than the two-week trial to navigate everything.
Antwort von Housecall Pro
Thanks for the review Jawad! Happy to see you are enjoying it and its helping your business by scheduling, connecting with customers and employees! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Do not keep their word
Horrible
Vorteile
I didn't like anything about the company
Nachteile
They lied to me to get my business by promising a gift card
Antwort von Housecall Pro
Hello Karen! Sorry about this issue. We are always working to make things better for our pros to help them grow and manage their business If you could email me at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great product- must have for home improvement guys
Fantastic. Highly recommend.
Vorteile
Fantastic product I used everyday when I was a contractor. Must have for the small pro
Nachteile
QuickBooks Integration was a little quirky
Antwort von Housecall Pro
Thanks for the review! Really glad to see it helped you in home improvement! Sorry you had issues with Quickbooks, curious if it was the desktop/enterprise version or online version. If you want to follow up, email me at [email protected] so me or a member of my team can learn more about this issue. Thanks again and have a great day!
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
The best leads company helper
Vorteile
Everything you need help with all these questions they’re always there to help you
Nachteile
P there is no I don’t have any cons for this company
Antwort von Housecall Pro
Thanks David! So glad to hear that you are enjoying the software! Feel free to reach out to [email protected] if you have any other feedback or comments! Have a great day!
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Housecall Pro honest review.
In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities.
Vorteile
Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching specialists to billing and taking payments.
Nachteile
In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities.
Antwort von Housecall Pro
Hello, thanks for the review! Curious what industry you are in? There are many features that pros can utilize across all industries, more specific features are add-ons to help keep our prices lower for the pros that do not need it. Please send me an email at [email protected] so I can gather some more feedback here. Thanks again and hope to chat soon!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
False advertising review
I only experienced being mislead thinking I was applying for job opportunities and when I finished applying and giving my personal information I was informed they didn't have job opportunities in the area I lived in but I can be placed on a future wait-list .
Vorteile
I didn't like anything about Housepro because I signed up to use the app because I read it helps people earn extra income . I signed up on the app giving them imy mportant information just for them to tell. Me they don't have anything listed in my area
Nachteile
I least liked it false advertises job opportunity in the area I reside in
Antwort von Housecall Pro
Hello Tierra! I am sorry you had this experience with Housecall Pro, but am also a bit confused by your review. Housecall Pro is a SAAS platform to help pros manage their business, dispatch technicians, invoice customers, collect payment, and much more! Could you email me at [email protected] so we can chat about what you experienced and how you got the information on the platform? Hope to chat soon!
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I am obsessed!
We came running back to HCP after using another software for a year. Our breaking point with that software was the price book being outrageously difficult to utilize. With the new DOE changes for 2023, ALL hvac major equipment has been changed and we needed to do update that accordingly. The price book in HCP is smart, helpful, calculated, and still very easy to figure out and utilize.
Vorteile
We used HCP for years when we decided to move to another software. After a year on that other software, we came RUNNING back to HCP for many reasons. The biggest reasons? Ease of use, amazing features, customer service, and price points.
Nachteile
Auto pricing for Maintenance Plan Agreements. It is technically there but having it more in depth would be great. Example: Our Gold Level get $0 service call fee-10% off materials-$50 off new system. HCP provides that 10% off though so still an absolutely amazing feature!
Antwort von Housecall Pro
WOW! Love to see it! Thanks for the review! Curious to learn more about the issues with the service agreements, feel free to shoot me an email via [email protected] so we can help!
- Branche: Tiefbau
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
All in all a good and different experience
Good experience. Not an excellent app, but it works well
Vorteile
Ease of use and the ability to rely on it continuously
Nachteile
Some of the new updates are a bit unclear
Antwort von Housecall Pro
Thanks for the review! Glad you are enjoying the ease a use, huge wind for our pros! Curious which updates are unclear. Would you mind emailing me at [email protected]? Would appreciate feedback around that. Thanks again!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Housecall Pro is the best software which I have encountered and used till date.
Many problems like scheduling, client database problems I had overcome due to use of this software.
Vorteile
I liked all the features which I had experienced in this software and it makes my work fun.
Nachteile
I feel personally that there are no cons in this software.
Antwort von Housecall Pro
Hi Vishnu, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Happy to have found HCP
Love it!
Vorteile
I love all the features so far. Just need a GPS for our large trucks that works with this software.
Nachteile
No GPS tracking software compatible. That's really the only Con.
Antwort von Housecall Pro
Good Morning! Thanks for much for the review and feedback! Happy to announce that we do have an integration powered by Force by Mojio! More info on this can be found in the help center (https://help.housecallpro.com/en/collections/3401160-vehicle-gps-tracking) or feel free to chat in, OR send me an email at [email protected] so I can get your info and a member of the team to reach out to talk through this with you! Thanks again and have a fantastic day!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Make the Leap
Scheduling and invoicing is a breeze! The pipeline feature helps us stay on top of the details, and there are still features we haven’t even utilized yet.We’ve been able to get a handle on some issues we were having with invoicing and job tracking. Staying informed with the customer throughout the job has been a wonderful plus.The customer service at HCP is amazing and I always feel supported.
Vorteile
I love that the software sends notifications to our customers. This has been so helpful in keeping our customers updated and confident in our services.
Nachteile
There are some features that I think would be nice to implement or improve. The good thing is, every time we discover some way that HCP can improve, we can submit a Pro Vote!
Antwort von Housecall Pro
Thanks for the review and feedback here! Glad to hear that the features like pipeline are going well and that you are getting the support you need when you need it! If there is anything else we can do to support you and your business, send me an email at [email protected]. Thanks again and have a great day!
- Branche: Bau
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Incredulous
So, we moved and I changed the business address a couple of months ago in my profile. Somehow during the change some profane words were written in the license box and then were saved. After that every invoice a customer received as a PDF has the profane words at the bottom of the invoice. HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit the amount of customers I need to confess this to. (some customers don't look at the PDF) This is something to think about here because HCP sends the email and we don't get Cc'ed or Bcc'ed. Therefore after a customer gets an invoice a permitted staff worker can change information later. It is incredulous that they can't look back at email history; I would think twice about using Twilio then. Although it is on my end that the profanity was created it was HCP that polished it into customers email. this makes them libel. Customers don't often open the PDFs when one does I will promptly give them HCP's number.
Vorteile
good for new company that wants to go paperless.
Nachteile
HCP the company is moving towards marketing. The pro clients are no longer the target clients. The pros are now the "Product" and the new target audience are warrantee companies. There is no way to quickly search for jobs and clients from the main page using key word. Things that make sense on a google platform are nixed in the HCP board room.And my main complaint: emails to clients are sent from HCP and the Pros are not even sent a copy of what they get. Therefore, there is no traceability compliance. When an invoice is created and sent the job is not locked up and can be edited after the client is billed out. The office will never see what the client gets sent and HCP can not dig it up for you. Emails are lost after 7 days I'm told.
Antwort von Housecall Pro
Hi JonPaul, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
HouseCall Pro from a Person who is not techie
Problems Solved by Using This Product:Housecall Pro helps you manage your appointments and schedule jobs quickly and easily. You can create customized invoices, track payments, and set up automated reminders for customers who are late on payments. You can send automated texts, emails, and voicemails to customers to keep them informed about their jobs. Housecall Pro helps you track job progress, materials used, and expenses incurred so you can stay organized and on top of your business. Benefits of Using This Product:Housecall Pro helps you save time and money by streamlining your business processes. You can increase your profitability through improved customer communication and accurate invoicing. Your customers will appreciate the improved communication and timely job completion that Housecall Pro offers.
Vorteile
Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time scheduling, and easy invoice creation. The platform is also user-friendly, making it easy for service providers to manage their appointments, billing, and invoicing.
Nachteile
Some users may find Housecall Pro to be a bit pricey compared to other similar services. Additionally, some users may find the platform to be a bit limited in terms of customizability, as some features and services may not be available in all regions. Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily.
Antwort von Housecall Pro
Hi Debbie, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Housecall Pro Review
I love the ease of use. It is very convenient and makes both the business and clients happy
Vorteile
Flexibility and ease of use. The proposal tool is very good as well as the estimate tool. The cost is also quite fair and affordable
Nachteile
The chat bubble on the website is not quite effective
Antwort von Housecall Pro
Good Morning! Thank you for the review here. Glad to see you are enjoying the Sales Proposal tool and the estimate feature! Would enjoy the opportunity to talk about the issues you had with the Blue Chat Bubble. Feel free to email me at [email protected] so we can coordinate a call! Thanks again and have a great day!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Housecall Pro for a GC
It has been great. We do all of our estimates and invoicing using Houcecall Pro. We also use it to do mailings to all of our existing clients offering discounts.
Vorteile
I really liked the feature where we could alert our clients that we are on the way. I also like how we can collect payment on site after a job is completed.
Nachteile
There are a few features that it lacks such as an accounting piece but they are working on it. Also the jobs tab could be more flexible.
Antwort von Housecall Pro
Thanks so much for the thoughtful response here! Glad you are enjoying some of the automations we have like the on my way feature! You are 100%, our engineering and product team are hard at work on quite a few new features and updates to the platform. I am curious to dig in more about how the jobs tab could be more flexible. If you could email me at [email protected], would like to talk through that. Thanks again for the review and have a great day!