Housecall Pro

Vorteile

Der Software ist sehr einfach zu nutzen und gleichzeitig hat usere Arbeitsqualität verbessert. Außerdem gibt es noch viele Tools und Futures, um der Arbeit zu vereinfachen.

Nachteile

Als ein normal benutzer habe ich keine Probleme herausgefunden. Also wir nutzen dieser Software seit mehr als ein Jahre und bisher läuft alles in Ordnung

Vorteile

keeping appointments with my patients has really seen an increment of about 20 percent compare to the last two year. which has helped improve my time managment

Nachteile

Knowing how the understand the usage of how the plumbing option works becauses this a been quite demanding for me.

Vorteile

Ease of use for management as well as technicians

Nachteile

Easy to function on a mobile device and not lose any features.

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Vorteile

I did not find any pros with it. At least nothing that I couldn't get from some other service.

Nachteile

I did not like anything about house call pro. They made it to difficult to properly present my cumpany and services to potential customers. At the time they did not have good keywords nor categories for IT Services. Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan out.

Vorteile

Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly. It is also very affordable compared to other similar software options.

Nachteile

Sometimes it would be nice to customize it a little more for our needs. Also, would like a better routing option (it is currently being built up better).

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Vorteile

Its focus on service and it communicating with cuatomers thru sms

Nachteile

Its lack of managment outside service calls and its lack of growth and api intergrations.

Vorteile

The ease of use and options and endless new items!

Nachteile

I love it all! There’s really no cons to the program!

Vorteile

It is customized to the service industries. The app is great.

Nachteile

The cost is high and all reviews say that support is not helpful after signing up.

Vorteile

Housecall pro was very user friendly and had many convenient features.

Nachteile

Didn’t always sync properly with Quickbooks.

Vorteile

Clocking into jobs and keeping track of hours has never been easier!

Nachteile

There are occasional bugs while pausing time at a lot

Vorteile

It is easy to build estimates, communicate with full transparency with the team and customer

Nachteile

I don't really have any complaints with this software

Vorteile

The appointment reminders and automatic communication with clients ensured we kept clear and consistent communication during the jobs. I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the client with the updated ETA.

Nachteile

The automatic invoice reminders caused some issues for our clients. We did work with real estate transactions that would get paid once the house went to closing. The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders.

Vorteile

Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.

Nachteile

When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.

Vorteile

For the most part the base program is really good. Jobs, Estimates, Scheduling, etc. However,...

Nachteile

The payroll is so full of bugs it needs several cans of Raid to try to wrangle some of then into the corral. The whole money section is full of blue pigs. I can't even corral those hogs for nothin. And the reports leave a lot to be desired as well. Frustrated...

Vorteile

Comprehensive and easy to implement. Our employees like being able to see the schedule and their ability to log in their daily hours for payroll.

Nachteile

The interface with QuickBooks can be quirky depending on the customers payment method.

Vorteile

The payment process was great I was able to make good
Money

Nachteile

Nothing to not like everything was clear cut and they even call to help you

Vorteile

One of the most well oiled FSM machines on the market.

Nachteile

Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.

Vorteile

What I Love most about This great app, is that I am allowed to take away the stress of doing other things like payments and scheduling i also like that, I love that how it all just comes together for me.

Nachteile

How i only just recently started using this app so i have not come across any Technical issues or difficulties yet, wish me Luck.

Vorteile

auto populated address in customer window

Nachteile

every single way to edit customer address, estimates, lack of ability to sign across platforms, customer service not accountable, need one or two same people for same region, or accounts, otherwise they have no skin in the game

Vorteile

Nothing at all they are not professional and there customer support sucks.

Nachteile

Everything. I did not like them at all 0% rating.

Vorteile

HouseCall Pro is very easy to use and user-friendly. User interface is excellent.

Nachteile

I really find no issues using HouseCall Pro.

Vorteile

It was useful, but later they made big mistake!

Nachteile

Nothing. It’s not interesting application

Vorteile

Actually the attention to customer service

Nachteile

.I guess I didn't have much interest in it,and was having a funny money" situation that was not to much helping for the prices of services

Vorteile

Helps keep my at home client visits separate from my other scheduling platforms

Nachteile

I'd enjoy if the platform could be more easily integrated with my other scheduling software

Vorteile

Housecall Pro helped elevate my business with its easy to use interface and automated follow up emails.

Nachteile

As the business increases its employees, the pricing increases

Vorteile

The ability to track and manage my schedule from anywhere, thanks to the mobile app, has been a game-changer. Cant reccommend enough

Nachteile

I'd appreciate more in depth reporting to gain insights into appointment data, such as appointment durations

Vorteile

Olá , Sou a Maria , professora, o Housecall pro , é uma ferramenta excepcional, facilita a organização e o agendamento dos serviços prestados envia notificações juntamente com atualizações. Sobre serviços e insiths e desempenho. E lucratividade 100%.

Nachteile

Na verdade o que menos gostei foi a dependência de uma internet bastante instável.

Vorteile

HouseCallPro is a wonderful product for the blue collar service industry. I love the way that you can process payments easily through the app. Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized.

Nachteile

The only thing I had trouble with was the monthly costs for what I needed for my business personally. I am not saying it is not a good deal, it just had a bit more bells and whistles than I needed as a one man operation. I can see how if you have more than 2 employees how it can keep everything very organized when it comes to planning and setting up daily routes.

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Vorteile

It was very customer friendly. It made us look professional.

Nachteile

It was not specifically good helping us quote moves and didn't have furniture listed. On the dumpster rental side, it didn't allow for inventory to be checked in and out by the driver.

Vorteile

Able to enter important information to help office and field techs alike

Nachteile

Time sheets, needs more choices. PTO, breaks etc
While it allows for property profile information and attaching that information to an Job, that information does not appear on invoice

Vorteile

It was very simple and easy to use. The layout of the app was easy to educate employees on and was easy to integrate into daily use!

Nachteile

It would sometimes glitch out, as to when you would attempt to open a job page it would restart the app.

Vorteile

Ideal for new companies aiming to go paperless.
I've never seen such an innovative application before. I recommend it to everyone
I'm sure anyone will use this app and not regret it. It's the best choice.

Nachteile

HCP is shifting focus towards marketing, moving away from serving professional clients to targeting warranty companies.
There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms.
My main grievance: Emails sent to clients are done through HCP without providing the pros with copies of what's been sent. This lack of traceability compliance means jobs can be edited post-client billing, with no way for our office to confirm what clients have received, as HCP can't retrieve it beyond 7 days

Vorteile

The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.

Nachteile

So far, the only thing I don't like is that I didn't hear about it sooner!

Vorteile

how it keeps all your jobs lined out for you

Nachteile

the way it would connect to quick books

Vorteile

The billing systems makes it easy to see who has paid and who is past due.

Nachteile

The don't like the credit card fees to accept payments

Vorteile

The sneaky sales teams ability to snatch dollars from
My account .

Nachteile

The sneaky sales tactics by their team.

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Vorteile

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Nachteile

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Vorteile

The way it helps managing personal and keeping track of them.

Nachteile

Some of the features are not needed. Other than that okay.

Vorteile

Housecall Pro has incredible billing procedures that maintains accountability.

Nachteile

Housecall Pro is ideal and fruitful in managing payments.

Vorteile

I didn't like anything, it's a terrible company

Nachteile

has the worst customer service the worst staff i have ever seen they are never there to help their customers

Vorteile

It was okay software, not great. It sort of worked but seemed expensive for What you got

Nachteile

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Vorteile

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Nachteile

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

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Vorteile

They have good sales people who do not know the limitations of what they are selling.

Nachteile

They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!

Vorteile

Feel like this product was designed just for us.

Nachteile

A little challenging to implement at first.

Vorteile

The ease of scheduling in the program and the ability to customize

Nachteile

Pricing wise it is too
Much for our company

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Vorteile

The ease of integration that it brings by combing so many of my company's needs to one platform

Nachteile

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

Vorteile

At this point nothing. I do not like any company or person withholding money that belongs to me.

Nachteile

After winning credit card disputes Housecall Pro took it upon themselves to withhold depositing my funds which total over 4,000 dollars. They are withholding my money and could would not provide a reason when I started recording the call. They told me to contact there legal department. Funny thing is the record all calls. Best to find a company that actually wants you to succeed.

Vorteile

Easy access the ability to sign people up into later payments for your business

Nachteile

I love everything about house call pro especially the owners GREAT people !

Vorteile

The software is very easy to use and it allows that's to customize each order specifically to the house is going to

Nachteile

The only time I can say about it is I wish there was more to do with that

Vorteile

I used to work with Housecall Pro before, decent product.

Nachteile

3 moths ago I received a marketing call from Housecall Pro to go through their demo session in exchange of Amazon card. Spent my time, never received what was offered, already received 5 more calls trying to sell me again. That's the worst start of any relations possible and they never tried to fix that.

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