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- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Very good system
Vorteile
Quick and efficient, easy to use, like the send a link feature
Nachteile
Can't think of anything, it does everything I need it to.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Simplicity in a post COVID world
Vorteile
The simplicity for both doctor and patient is a welcome relief.
Nachteile
So far, I do not have any complaints about the software.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Ease of Use
Excellent
Vorteile
Fast starting and reliable. Trust the discretion and client experience
Nachteile
Connecting to fee reimbursement not easy
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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doxy
godsend during the pandemic
Vorteile
I found the ease of use to be the most likeable.
Nachteile
I found the notification system could be better.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Easy to use
I was able to continue my psychotherapy practice during the COVID19 pandemic.
Vorteile
Doxy is HIPAA-compliant and privacy-friendly. The link is easy to remember and personalized and accessible on phones.
Nachteile
During COVID-19 use, it sometimes had difficulty with sound connection and dropped calls.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Telemedicne
Very positive
Vorteile
I really liked the ease of use and set up.
Nachteile
Initially few dropped calls but this seems to have been fixed
- Branche: Medizinische Praxis
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Pros of using Doxy.me
Vorteile
I think it is super easy to use and highly functional.
Nachteile
Sometimes there are sound issues . Volume control.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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so convenient
I don't like to drive, so doxy is perfect for my part-time counseling practice.
Vorteile
I love the ability to conduct my practice from home.
I love that doxy notifies you of the end of a free trial, giving you the opportunity to stop charges before they occur, which makes me more likely to purchase an upgraded version in the future.
Nachteile
Sometimes not being able to connect without logging out and logging back in.
Antwort von Doxy.me
Hi Amy!
Thanks so much for the review! We love working from home as well :-)
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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MD review
excellent
Vorteile
i used the free version and it was easy to use
Nachteile
havent used the other features available
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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The ideal forum for my professional work
To be able to keep working with clients who need support during lockdown has been fantastic. I have not experienced any glitches except when a c
Vorteile
The best thing about this is the ease of use. I'm not a technophobe, but I do dislike complicated technical setups and this couldn't have been easier. I just send the link to clients with my sign in and we're away, no fuss.
Nachteile
I haven't used any of the additional payed for bells and whistles. I have no need for more than
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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Doxy.Me has a visually appealing interface!
I switched from VSee and really love the professional look with Doxy.Me! I love the customer service! My experience has been positive even though the reception hasn't been perfect.
Vorteile
I love that the waiting room is a little clinical looking and we can invite them in when we are ready.
Nachteile
I don't like that the reception is not that great. And the quality of video isn't either.
Antwort von Doxy.me
Hi Adriana!
Glad to hear you are enjoying the platform. Please email [email protected] and we would be happy to help troubleshoot the reception issue!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Easy to use and free for basic service
Overall good for the amount of usage that I need which is a couple of hours 1x week.
Vorteile
Free service is pretty good especially for someone like me who uses it once a week. If I was working full time I would definitely consider purchasing the optional features.
Nachteile
The video images is many times blurry for me but not for my clients. I don't see them clearly although they tell me they can see me well. My internet speed is fast and is not a connectivity issues.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Medical
I really like it.
Vorteile
Dependability, easy to use and inexpensive.
Nachteile
The Group chat is kinda hard.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great software
I am able to provide telehealth visits to my patients therefore limiting the need for them to come into the office during this pandemic.
Vorteile
This software has helped me so much in providing telehealth visits to my patients during the COVID pandemic.
Nachteile
I have not found cons with the use of this software. The only problem I have encountered was when my patient did not have adequate internet speed/access.
Antwort von Doxy.me
Thanks for the review!
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Excellent Platform
I was a great experience , now that insurances and medicaid are no longer going to pay for telemedicine in our area we will not be able to utilize the platform as often
Vorteile
I loved how easy it was to set up and use. It allowed our practice to communicate with our patients that were afraid to leave their homes due to the Covid19 crisis and still give care to patients without the fear of being exposed to the virus.
Nachteile
There are no cons with this software that I am aware of
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Great for free!
Great free solution for teletherapy!
Vorteile
Consistent, user friendly and nice portal for clients. Very easy for clients to use and visually, aesthetically simple and pleasing so it doesn't take away from the work.
Nachteile
sometimes it freezes which is very frustrating.
Antwort von Doxy.me
Thanks for your review Amanda!
- Branche: Hochschulbildung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Makes virtual appointments easy
It made connecting with the doctors.easy without having to step in the office. Wonderful software
Vorteile
Love how east it is to connect with the medical doctors and team without meeting in person. Video connecting was super easy to use and understand.
Nachteile
Took a while to download and get setup. I had to download a new browser because it disnt work so the fumvtionality needs improved.
Antwort von Doxy.me
Thank you so much for your review!!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great for telehealth
Vorteile
I use this for telehealth appointments at work and it's very smooth and easy for my clients to use!
Nachteile
Nothing problematic has come up so far, it's been great!
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Doxy for Doctor Appointments
Vorteile
The ability to meet with a doctor without leaving my home during the pandemic.
Nachteile
Difficulty in audio/video quality compared to other products.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great service to the medical and overall general community
Doxy.me allowed me to provide telemedicine services during the Covid19 pandemic which was crucial for my patients. The set up was so simple and hassle free it made me wonder why I didn't start providing telemedicine earlier.
Vorteile
It is very easy to use and I never had any technical issues with it.
Nachteile
There was nothing I really disliked about it. There are paid options for better camera quality and other features but I was fine with the quality of the free version.
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Great idea but poor connection
I signed up for doxy.me to provide video therapy. I had good success with doxy.me for two or three sessions, but since those initial sessions, I have been unable to obtain a good internet connection and have had to use other platforms for video therapy.
Antwort von Doxy.me
Hi Dr. Kahler,
Thank you for your feedback. I'm sorry to hear you've had trouble. We want to help. Many things can affect call quality and I'm going to contact you by email and connect with our support head. If you need anything else you can reach me at [email protected] or contact me directly at 646-318-4276.
Andrew
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
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Amazing
Vorteile
This is great HIPPA compliant option. Software offers a great easy to use system for both patients and providers.
Nachteile
At time, the calls would freeze for both the provider and the patient. The call would be ended and reinitiated and all would be well again. Both Patient and Provider verified internet connections where strong.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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No Web Support
failure
Vorteile
Unknown—software inoperable. I was given the link just moments prior to my meeting, and immediately learned the software did not work and there was no alternative.
Nachteile
I’m not sure why the developers excluded Microsoft Edge from browser support. My meeting was impossible to attend. For a program that touts itself as universal, this was an inexcusable failure. I insisted to my medical provider that they reconsider this software.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy to use platform
This is a great, simple platform for video calls and HIPPA compliance
Vorteile
Simple, lack of glitches, great product for the coat. Ability to message users
Nachteile
Sometimes trouble connecting camera , no way to save log of who you have seen
Antwort von Doxy.me
Thanks for your review Ashley!
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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As a consumer user, this is the easiest distance medicine system I've used
It makes it very easy to complete online counseling appointments for my child.
Vorteile
It is extremely user friendly, never freezes as other video "meet" systems do, and isn't cluttered on screen. I also appreciate that I don't have to download or install anything to make it work.
Nachteile
Again, I'm a consumer user, not a business-side client, so I don't know what that looks like, but I have no negatives to speak of.
- Branche: Erneuerbare Energien & Umwelt
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Safe, secure and accurate telemedicine platform.
positive.
Vorteile
Doxy.me is a safe, secure, and accurate telemedicine platform. COVID tough us that it is not necessary to be physically present to give or receive lots of services including medical services. Doxy is a user-friendly platform and it is a right time to use it. It is so secure and available on both ios (apple) and android platforms.
Nachteile
The platform is great. I wish they had more variety of doctors and specialists.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Just started using
Overall I like the product. I think it’s easy to use and understand.
Vorteile
Easy to set up and understand. Made my transition to online therapy easier than expected. Connected easily on my laptop and gave instructions for trouble shooting issues
Nachteile
Wifi. Works great from laptop but if you don’t have good WiFi on cell phone it won’t work. Note this was with trying with multiple users.
Antwort von Doxy.me
Thanks for the review! :-)
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Awesome way to have meetings instead of in person.
Awesome way to have meetings instead of in person.
Vorteile
It is super easy to use on any device. Great quality picture and sound. I feel like I am in the same room with the person I am chatting with.
Nachteile
The only trouble I hade was with the other person not allowing their video access.
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Great software
Vorteile
Ease of use- The software is easy to navigate.
Nachteile
Best features cost. The basic features are free of charge.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great platform for telemedicine!
Doxy.me has been essential in providing a platform for me to continue treating my patients safely during the COVID-19 pandemic.
Vorteile
Doxy.me is an inexpensive (free account available) and easy way to provide secure telemedicine visits. Even allows the provider to accept copays through the app.
Nachteile
Adding a scheduling or appointment reminder feature through email could be very helpful for forgetful patients.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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What I like about Doxy.me
Makes it possible during Pandemic to see clients who could not otherwise be seen.
Vorteile
Very simple for users, both providers and patients. No downloads required for users. Good quality video and audio. Well thought through platform.
Nachteile
I am aware of no negative features. On one or two occasions, the video would freeze , but that we due to poor internet service at the patients location.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great Program, very easy to get started.
Very useful for a rapid telehealth transition that was necessary. May continue to use it even after.
Vorteile
It was so easy to get started. No download and HIPAA compliant. One of the truly bright spots during this pandemic.
Nachteile
I have no complaints except some of the patients had trouble making it work on their phone, not sure why that is since I have used it on my phone with ease.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Easy Telemed Tool
Overall, I appreciate the great connection and ease of use this program offers.
Vorteile
I like how simple it is to use and how quickly I am connected to my doctor for each appointment we have together (about 2x a month). We have never had any connection issues while using this program.
Nachteile
The video quality is not the best, so I do feel that could probably be improved. It seems that there needs to be a lot of light.
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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HIPAA privacy worth the extra time
I do video hypnosis sessions. Some colleagues have used Zoom, but I wanted something I KNEW was HIPAA compliant. It takes a bit longer to get it set up, get connected and get started, but once going, it worked great.
Vorteile
I like knowing that the software is HIPAA compliant.
Nachteile
Since it is web based, it takes a bit longer to get in and start the session.
Antwort von Doxy.me
Hi Lauren!
Thank you so much for your review! We are always developing features, so hopefully we'll have more soon!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Free Trial
Because of Covid-19, this provided me with a Hippa compliant platform that was very much needed and appreciated.
Vorteile
This is such a user friendly product. I'm not overly tech savy and had no problem with starting the program and operating.
Nachteile
Since I have only used the free trial, I can only say it has been great. I do expect to switch to a paid subscription in the near future.
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Great product
Vorteile
I have used Doxy.me for telemedicine since the start of the pandemic. It has always worked very well for me and has suited my needs. I'm a solo practitioner and don't need the fancy features, so I'm using the free version of this software and I am very satisfied.
Nachteile
Occasionally the video doesn't come through but that could just be internet issues
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Secure, easy to use
Easy and friendly support. Easy for clients/patients.
Vorteile
It is easy to use and access for client and professional. The pre-call test is great in that you see the actual evaluation and strength of your own connection.
Nachteile
If a call is dropped, it is hard to quickly reconnect... but you can do it. It just takes patience.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Great Telehealth Option
My experience has been very positive. Doxy.me makes telemedicine virtually stress free for every user!
Vorteile
I love how easy this product is to use! It’s easy to connect to patients and have a telehealth visit. The video picture is very clear and it is straightforward for both provider and patient.
Nachteile
I honestly have nothing negative to say about this software. It’s easy to use, cheap, and not confusing at all.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Perfect for a Small Office
doxy.me has been a great tool for taking new patient histories & checking in with existing patients for my office. Definitely recommend for small offices in need of a HIPAA compliant telehealth system.
Vorteile
The free account has been perfect for my needs. Easy to use, with great video and audio quality.
Nachteile
I wish our EHR would integrate doxy.me into its system. Otherwise, no complaints
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Easy and Safe Remote Medical Interviews
Medical interviews done remotely rather than in person. Allows greater flexibility of time and patients can be "examined" without having to come into the office.
Vorteile
Security is garanteed. Also it has been very easy to set up and use.
Nachteile
Sometimes the person at the other end may not have adequate bandwith for a smooth teleconference and their image and sound can be affected.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Flexibility is gold
Vorteile
Doxy.Me has allowed me to quickly adjust to client needs during lockdowns or when they can't make an appointment in person. I value being able to flex as a service provider and reduce the stress of scheduling on my clients.
Nachteile
Sometimes it's not clear when my clients are in the waiting room and we have to both leave and log in again
- Branche: Bankwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Great way to visit with your Dr safely!!
We used this software twice during the pandemic to visit with my dad's cardiologist, it was so easy to use and the quality was great!
Vorteile
This is a very user friendly software to use. The picture and sound was very clear! The software was easy to connect to!
Nachteile
The only problem I had the first use is that I did it on my iphone but the second time I used my ipad and it was easier to visit with the doctor.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Great product.
As of lately it has been mostly good. I use other platforms based on my client's experience.
Vorteile
Easy to use and with different options if needed.
Nachteile
Initially the quality was bad but it has improved.
- Branche: Buchhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Best software for a Web doctor visit.
My overall experience has been great. I actually prefer using this software for appointments rather than going into the office for something simple.
Vorteile
what I like most about the software is how easy it is to use. There is nothing complicated about it and it makes my sons web appointments so much easier.
Nachteile
There is nothing that i do not like about this software.
- Branche: Medizinische Praxis
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Ease of use
Once in a while we will have a problem with connectivity but I believe that is more on our end than theirs.
Vorteile
When COVID became a threatening force for everyone, the fact that this software was so easy to use for even our elderly patients who needed to meet with the physician was definitely a plus!
Nachteile
I have found no cons for this software as of yet
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Works well for seeing therapy patients
I have really enjoyed this software and will continue to use it with my therapy patients.
Vorteile
This platform offers HIPAA-compliant software for free. It's easy to use and I will continue to utilize it for my work.
Nachteile
At times, there were technical difficulties on my end or theirs and the session needed to be restarted, sometimes multiple times.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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doxy works
We conducted virtual visits and were able to support research consent virtually with this (and esig software)
Vorteile
It is easy to use and install. It is easy to invite patients- they just need a smart phone and not an app or download or computer. I can see them easily. No fuss!
Nachteile
Camera misbehaves sometimes- not sure if this is institution or doxy!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Physical therapy telehealth
It has been a great alternative from in clinic visits to use during the COVID-19 pandemic to stay in touch with patients that are staying home to limit community exposure.
Vorteile
I like the fact that it is HIPAA compliant and the patient queue feature.
Nachteile
Seems to have some issues with crashing but easily gets fixed by stopping the call and re-starting it.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Love doxy.me
Vorteile
It's easy to use when I have a scheduled appoitment
Nachteile
There is nothing I dislike about doxy.me
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Doxy review
When thrown into providing HIPAA compliant telehealth services due to COVID, this software was one of several I tried. I found it to be the easiest to use and better than several for which I would have to pay
Vorteile
Using the free version. I've found it very easy to use as have the clients with whom I am working
Nachteile
Have appreciated everything about this software