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- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Good free service
Doxy.me really solved my need to quickly start telehealth visits without much fuss.
Vorteile
Easy for clients to use; minimal requirements to start
provides some real time diagnostics about what is not working if connection is unstable
Nachteile
Some instability in my situation but good chat feature for communicating when something is wrong
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Basic software for conducting live sessions.
Basic features satisfies basic needs and usage for conducting sessions.
Vorteile
It is free for basic features. It works most of the time in getting the job done. Easy to access and to use.
Nachteile
The software sometimes causes disruptions where you can't see the person on the screen. It also skips in pace when people are talking.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Easy access for clients
good - very pleased
Vorteile
Same web address for every client for every session - easy access
Nachteile
Internet issues which DOXY cannot control - Some distortion or loss of contact occasionally - typical internet problems with all telehealth portals -
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Excellent - exactly what I needed as a health care professional!
Able to offer virtual sessions to clients as a small practice and no fees for use!
Vorteile
To use this software in my own counselling practice - it's free to use, easy to use, easy for my clients to use and it works every time. I highly recommend it!
Nachteile
it's all good - for free, I don't have any complaints at all!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Went from reliant to impossible
Frustrating
Vorteile
Initially easy to use and easy to explain to clients. Was very optimistic at first
Nachteile
Started really great and then a couple of months ago, could not connect and customer service couldn’t explain why and suggested client and i use more updated devices when it worked fine before. Started freezing up at first and then eventually couldn’t connect at all. No real help from customer service nor did they do the test call they scheduled with me 2 days earlier. Disappointing
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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This is my online office
This does everything I need it to do.
Vorteile
This functions very well as a secure online site for patient sessions.
Nachteile
I wish it offered more language options on the user end. Some of my clients only speak Arabic. Fortunately it is simple enough for them to click through.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Excellent for older clients
Vorteile
Excellent for older clients who can just press on the link and they are into the virtual office - very easy to use
Nachteile
no problems with the software at all - could not describe any cons
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Ease of use and Confidential
I think it is a great product. I am happy to be able to use it with confidence that it is secure.
Vorteile
Confidentiality is most important. Link for use and appointment time, waiting room, payments, and a place for notes.
Nachteile
The cost. I pay for many services and now this is another one.
Antwort von Doxy.me
Thank you for your review!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Easy to use software
Vorteile
Easy to use for both host of meeting and users. I find it more versatile and intuitive than other similar products.
Nachteile
I could not change position to the little window in the right upper corner where the host appears in video. Or at least, I could not find a way to do it.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Easy set up
Telehealth to treat patients via video chat during this current time.
Vorteile
User friendly, no need for clients to create a log in. There is a free version and a paid version both Hipaa secure.
Nachteile
connection can be poor due to popularity of this product. There is an email for support but not sure if there is a live person to talk to.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Doxy.me has been a life saver during Covid-19. It is easy to use for the client and clinician.
It has helped us continue with our business when we were shut down. In some cases it has helped in counseling to see them at home to get to know them better.
Vorteile
It is so easy to use for both the technology impaired and the seasoned user.
Nachteile
If the client has poor internet connection, it freezes up or is fuzzy.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Weitere für Kostenlose Testversion genutzt
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Doxy.me for telehealth
Ease of use and simplicity of platform. Overall a positive experience!
Vorteile
Nice to find a HIPAA compliant platform for telehealth sessions and consultations with clients. Easy to use!
Nachteile
Had a hard time finding cons. I like the interface and find the functionality and security up to my standards.
Antwort von Doxy.me
Thanks so much for the review Esther!
- Branche: Einzel- & Familiendienstleistungen
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Easy to Use Tool
Doxy.me provides me with the opportunity to practice psychotherapy for my patients during shelter in place. It serves very well.
Vorteile
Easy to set up, use for both professional and patients. It does the job very well!
Nachteile
Picture quality could be better and will probably improve with the paid version.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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Great quality when it works, but not reliable.
Vorteile
It has an attractive interface. HIPAA compliant. That's all I like about it, but I have to type more to meet the 100 character minimum.
Nachteile
doxy.me shut off access to the camera from the browser twice for no apparent reason. Any use of the camera by any chrome page was shut off.
I had to clear the cookies and reboot twice to get access to the camera.
None of the help articles address this. I'm going back to the less attractive, lower quality, but reliable, product I was using before.
- Branche: Medizinische Praxis
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Fits my needs perfectly
Easy to use. Flexible.
Vorteile
You can pay by the day. I have a full time job in the schools. I do some private practice on the side. Your site allows me to pay when I am using it. It fights my needs.
Nachteile
I like everything about this software. I have no complaints.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Great Product
Overall I’ve had a great experience using this product and I would highly recommend it.
Vorteile
It’s very easy for my clients to log into and it’s pretty reliable with very few technical glitches.
Nachteile
I wish the free version had a way that I can do meetings with multiple people.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Great Service
Vorteile
Since doing tele therapy because of COVID 19, I have been using the free version of Doxy.me and finding it very easy to use and reliable.
Nachteile
Occasionally sound will not work for myself or my client but I do not know at which end the problem lies.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great Platform
I'm able to connect with patients during this pandemic and still take care of alot of their healthcare needs.
Vorteile
Ease of use for both parties and able to use with many different devices
Nachteile
Occasional connection problems, but most of the time is due to connectivity providers.
- Branche: Medizinische Praxis
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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not working well at all
Vorteile
easy to access and share with clients. i like that there is this free option, but am wondering if the quality is bad based on not having to pay.
Nachteile
I have not been able to have a quality video + audio session in a while. I will most likely have to use a different product unless I can get this fixed. I am wondering if I pay monthly then I will get better reception. It's embarrassing to get on a call and to keep having issues.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Professional and convenient
Excellent and efficient.
Vorteile
Doxy.me is professional and convenient. It's easy to learn and use, both for practitioners and patients. Plus, you don't need to download anything.
Nachteile
Have to purchase for some features, like invite patient by calling.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Outstanding and easy to use
I love the waiting room feature. Easy to use and communicate with client coming for counseling. Furthermore it can be used for drop-in.
Vorteile
Ease of use. The drop-in function is well thought out.
Nachteile
Free version - low quality of picture. This can be remedied by upgrading.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Perfect
Awesome. Perfect for me.
Vorteile
Is very easy to use. Since the first day is very simple to log in, specially for the patients.
Nachteile
Depends on the Internet connection, but I think is the only viable alternative.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Fantastic
Has really helped my business.
Vorteile
Really enjoy this product. The ease of use is fantastic. The free version is a great place to start.
Nachteile
Really not much I didn't like. I would say the picture is a little grainy.
Antwort von Doxy.me
Thanks for the awesome review Tom!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Great Service
Fantastic experience so far!
Vorteile
This offers a great service at a variety of low cost price points to meet the needs of any provider looking to do telemedicine services.
Nachteile
I have no issues with Doxy, Everything meets or exceeds my needs.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Doxy.me user - LPC
Was available at a time when it was needed immediately because of COVID-19 and having to transition to virtual sessions.
Vorteile
Easy to use, all clients were able to access
Nachteile
Sometimes the system was hard to connect with clients. Had to warn them not to move around because would disconnect the video
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Great free trial
I used it for several different patients and did not have any difficulties.
Vorteile
That patients do not have to make an account to use it.
Nachteile
No cons because I only used the trial. Features that I thought were missing were under the paid software.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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User friendly, great option for teletherapy
Vorteile
The fact that it is a very easy to use for practitioner and clients, no need to download any kind of applicacion at client's end, just share the link with the client and they can reach you easily. It's great to see that you have a virtual waiting room, so your clients know that you are there for them and that you will give the access to the session. It's been a great resource during this pandemia.
Nachteile
Some times the speed of connection is not so great, has happend to me that page keep loading for couple of minutes before I can see my client in the session room.

- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Great , no hassles tele software
Great
Vorteile
Allows a legal way of documenting a Telemed encounter compared to Zoom
Nachteile
Video hassles, not unique to this product.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Doxy
Good
Vorteile
Easy tool to use and efficient without going thru tons of paperwork
Nachteile
At times the images freeze which makes the consult less efficient
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Highly recommend
Vorteile
The product is easy to use and the pricing options are very affordable.
Nachteile
Clients have had difficulty at times connecting with the platform due to browser or other issues and these are hard to correct.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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practical solution for online therapy
Overall, has made transfer to online therapy fairly painless.
Vorteile
Very easy to use for myself and for patients.
Nachteile
It does seem to be quite sensitive to internet strength, causing connection problems at times.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Easy to use.
Vorteile
I like that it keeps it simple for the patient and doesn't overwhelm them with things to enter or click.
Nachteile
I wish there was an alert of some sort when someone is in the waiting room.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Excellent Telemedicine Platform
In this tone of social distancing Doxy provides an easy solution to continue my work with clients.
Vorteile
HIPPA compliant. Very easy use.easy for clients to access.
Nachteile
N/A I have no negative comments at this tone.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Works great for my small private practice
No complaints at all, has been very simple and easy
Vorteile
HIPAA compliant, easy to use, dependable.
Nachteile
Very occasionally there are issues with sound or video quality, but overall this has worked well
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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A great resource
So far i have enjoyed utilising this free resource.
Vorteile
That is reliable, safe and free resource that i can utilise with my online clients.
Nachteile
I wouldn't mind if it was free for groups as well.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Excellent Telehealth Software
Telehealth Medicine / Ophthalmology for Patients that don't need dilation or slit lamp exam
Vorteile
Easy to use, user friendly, quick, nice Dashboard, Good Price
Nachteile
I found no problems with this software.
- Branche: Verpackung und Container
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Doxy
Good software
Vorteile
The software works really good had to use it a few times with talking to my doctors, the connection was great.
Nachteile
Didn't have any problems with the software
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Review
Great product very happy with service!
Vorteile
Easy to use and hippa compliant as well as affordable.
Nachteile
can't use with all platforms such as fire fox, explorer. Works best with chrome.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great
Great!
Vorteile
Free and HIPAA compliant. It works great.
Nachteile
Sometimes there are lags but that might have more to do with my internet connection
Antwort von Doxy.me
Thanks for your review Megan!
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Easy to Use and affordable
Vorteile
I like that you can use the basic version for free and it meets all the HIPPA Compliance
Nachteile
I havent found anything that I did not like.
Antwort von Doxy.me
Thanks for the review Meredith!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Love this Model
It has been a wonderful experience
Vorteile
Easy to use and very effective and efficient.
Nachteile
Nothing was difficult to use and it incorporated very well with the business.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Easy to use
Excellent.
Vorteile
I found this an excellent venue for working with supervisees.
Nachteile
I have not found anything I don't like with doxy.me so far.
Antwort von Doxy.me
Glad you like the platform Delreen!
- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Needs Work
It's okay. The cite looks nice but I would say it needs a little work and it would be a lot better if somehow the connection was better however that problem could have easily been her internet connection. Other than that I haven't used it that much yet but it seems nice.
Vorteile
I like that your able to get in contact and have a virtual conversation with your healthcare provider. It contains a little chat box when your in a video call in case you need it.
Nachteile
The quality of my call was bad. She sounded very muffled and it seemed like the site wasn't the best quality.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Love this
Allows me to connect with clients.
Vorteile
Easy to use. Does not require a download
Nachteile
Nothing that I notice. I have no cons at this time
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Doxy review
Positive
Vorteile
The software is easy to use for clients and provider.
Nachteile
Nothing at this time. I have not used long enough.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Ease of use.
It has worked well for me when I need it.
Vorteile
Easy to log in and use quickly. I like the waiting room.
Nachteile
It takes a while to learn it upfront for someone who is not tech savvy but after that it seems easy.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great free video conference software
Vorteile
The cost - it's free and secure for mental health clinicians.
Nachteile
The video quality of the free version isn't great.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Love it!
Vorteile
I love the setup. It's easy to use and no hassle.
Nachteile
I have no concerns or issues with the software.
- Monatlich für 6-12 Monate genutzt
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Amazing for free!
Vorteile
The fact that this brings hipaa compliant (with BAA) to the market for free is amazing, I do not see any other platforms offering this.
Nachteile
I wish there was more customization for the waiting room, but this is a minor gripe for free software!
Antwort von Doxy.me
I'll pass your suggestion onto our development team!
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Not Compatible with Android
Vorteile
The Doxy.me website and the sign on process is easy to navigate through for patients and other therapists.
Nachteile
Does not last more than an hour and most of the time it only lasts 15 minutes before the call is dropped. Not compatible with anything but apple devices.