Über ShortStack

ShortStack ist eine cloudbasierte Lösung zur Kampagnenerstellung. Die Lösung hilft mit verschiedenen Widgets, Themen und Vorlagen bei der Gestaltung von Kampagnen. ShortStack wird verwendet, um Gewinnspiele, Wettbewerbe, Zielseiten, Sonderangebote und nutzerdefinierte Formulare für Kampagnen zu erstellen. Die Lösung enthält Funktionen wie Handlungsaufforderungen, mit denen Nutzer die Kontaktinformationen von Besuchenden über Zielseiten erfassen können. Ferner ermöglicht sie Besuchenden, ihre Details auf der Seite einzugeben. Im Gegenzug können diese auf Sonderangebote wie E-Books, Rabattcodes oder Werbegeschenke zugreifen. Die Zielseiten von ShortStack bieten anpassbare Vorlagen. Sie können Widgets wie Formulare, Umfragen und Galerien enthalten. Darüber hinaus können Nutzer ihre Seiten mit verschiedenen Farben und Schriftarten anpassen. Das Unternehmen bietet seine Dienste auf monatlicher Abonnementbasis an und der Support erfolgt per E-Mail, über Community-Foren und Hilfedokumente.
ShortStack Software - 1
ShortStack Video
ShortStack Software - 1 - Vorschau

ShortStack Preis

ShortStack bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von ShortStack ist ab 99,00 $/Monat verfügbar.

Startpreis:
99,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu ShortStack durchsuchen

150 von 150 Bewertungen
Sortieren nach:
Andrea
Andrea
  • Branche: Bürgerliche & soziale Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 30.1.2024

Shortstack lets us customize for nontypical contests

The learning curve for a basic campaign wasn't too bad, and their online chat help is quick, friendly, and excellent (thanks, [sensitive content hidden]). They have a collection of how-to videos, but lack much in DIY troubleshooting, so I did a lot of online chats in the beginning! I was able to get extra help with a more complex campaign from the [sensitive content hidden], and use that as a template for others. I'm sure I'm an outlier in how I am using it, but maybe that will change. So far, it's working.

Vorteile

The customizability really appealed, as I wanted to collect entries for large annual contests that submit photos, videos, or essays.

Nachteile

The interface for creating your campaigns is clunky and not intuitive. It's ok if you already have experience with web design (I use WordPress) or coding, but not easy enough for beginners.

Ashley
  • Branche: Medienproduktion
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 18.11.2024

Build your very own interactive instant win contests.

Its been good. Easy to replicate the forms once you have them in place. One can easily get lost if you are not understanding the "stack" of how it works in the designer. The support staff have been great on helping navigate any issues. Overall, happy with using this service and will continue to do so.

Vorteile

Easy to use, fun and engaging contests that allow you to capture details of your clients as needed. They are fun and interactive giving you fun instant win contesting for your websites.

Nachteile

It can be cumbersome having to manually mange instant win prizing, ensuring it goes smooth. It would be better if the system had a way to "set and forget" the prizing vs. having to always adjust chances of winning. It does lack some automation entities that we are working around (example, entry exports, winner exports)

Lisa
  • Branche: Konsumgüter
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
1
Kundenbetreuung
1

3
Bewertet am 12.11.2024

Service went downhill quickly

It started out well. Customer service was super helpful, available through chat and I had things up and running with minimal fuss. Then the customer service went downhill (at least in the US) and things got buggy and not I am looking for a replacement. Not worth $99/month.

Vorteile

thought it would be a simple way to get contests up with no coding.

Nachteile

it's not simple. Things don't work, the widgets are slow to load, UX is painful. Anything you might want to do requires an upgrade when it's already $99/month

Antwort von ShortStack

Hi Lisa! We're so sorry to hear that you had a bad experience. We are dedicated to delivering exceptional customer service and continuously exploring ways to enhance the user experience of our product. If you'd like to schedule a one-on-one call, we'd be happy to walk you through anything you're struggling with. (Schedule a call here: https://www.shortstack.com/contact)

Beantwortet am 13.11.2024
Rachael
  • Branche: Versicherung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 11.11.2024

Shortstack Review

It has been helpful for us to launch our new giveaway program this year and has allowed us to have better visibility on the campaign.

Vorteile

Ease of setting up campaigns and customization options.

Nachteile

Helpdesk articles seem to be outdated from before changes were made to the platform.

Tim
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.11.2024

Exceptional Product, Great Product Team and Support.

My experience with ShortStack has been exception from the start. I emailed to ask about a project we had and they responded immediately that while they didn't have a template for what we wanted, there was a way to do it and they would help. And they definitely did. They were there for me every step, and the outcome was excellent.

Vorteile

Great templates ready to go. Powerful. Flexible.

Nachteile

Can be a bit tricky to use if you are looking for a lot of customization.

Blair
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
5

3
Bewertet am 23.1.2024

Shortstack Is Fun!

We enjoy using it and it makes choosing winners easy.

Vorteile

Shortstack is pretty easy to get a contest page up and going. We love the instant win function at events.

Nachteile

Sometimes it is difficult to customize pages.

George
  • Branche: E-Learning
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 19.8.2019

ShortStack is good, but has low limits on entries

Vorteile

-fairly easy to use
-easy to scale up
-the variety of ready made templates and the ability to customise them

Nachteile

don't like the fact that you are limited on :
- views
- entries

i understand having a limit on the lower tier plans, but in the full plan, having limitations on the amount o page views and or entries on the account seems rather unprofessional to me.
And this is a model i've seen to almost every software on the market that handles competitions ( i.e wishpond).

They really should think about removing entry limits, at least on their full package, else if a company wants to create a high traffic competition and then replicate it, it will most probably mean it will need a new account..

Antwort von ShortStack

Hi George! We really appreciate your feedback! We always take customer feedback very seriously. In reference to your suggestion, we totally hear what you're saying! We offer Enterprise plans with no entry or view limits - this is something that can be discussed with our sales team. We're absolutely willing to accommodate as many entries/views you're able to acquire, but due to the resources these higher view/entry numbers require on our end, we have to charge a little more. Thanks again for your review!

Beantwortet am 23.8.2019
Janele
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 25.2.2020

ShortStack is the Best, Free Contest Platform

We were able to use ShortStack in order to gather user images to use on social media. We ran a photo contest where the winner wins free product and we gather e-mail and contact information from entrants and voters to use in future e-blasts.

Vorteile

I love that I am able to use this software in full for free. For a simple contest, we have free use of the platform as well as free support from the company. If we need to add features, it is easy to upgrade without a contract.

Nachteile

The software can take a little getting use to when it comes to design. There are design options within design options which can make it a little confusing. But you can always preview your design to make sure it looks okay.

In Betracht gezogene Alternativen

Wishpond

Warum ShortStack gewählt wurde

Wishpond had glitches and did not take the time to help us.

Zuvor genutzte Software

Wishpond

Gründe für den Wechsel zu ShortStack

Shortstack was easier to navigate and the support was a lot better.

Antwort von ShortStack

Thanks for the stellar review, Janele!

Beantwortet am 2.3.2020
Iliass
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 1.12.2023

I loved the application

I loved the service provided by this application for easy switching between my accounts

Vorteile

The service provided by the application to users

Nachteile

Frankly, there is nothing I hate about this application.

Antwort von ShortStack

Wow! Thank you so much for your stellar review!

Beantwortet am 13.12.2023
Joshua
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
5

5
Bewertet am 29.1.2024

If you are running a contest, get this ASAP!!

I give my overall a 9 out of 10. They are a good company to work with.

Vorteile

I love how much support you get while using ShortSTack. [sensitive content hidden] is super awesome and was always able to help or show me how to use it. I never felt like I was bothering them.

Nachteile

The interface is a little hard to navigate and so I am glad they have templates. I just feel like the user experience could be easier and not allow so much so less is messed up while running a contest.

Mahlon
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 24.1.2024

Landheer Insurance Review

Vorteile

Easy to set up, run, track, and export data.

Nachteile

Pricing for what we got out of it. Did not get the responses like we hoped for.

Randy
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.10.2020

Years of experience working with Short Stack

It's hard to remember when we first started with ShortStack it's been over 5 years for sure most likely 7 or 8 I would guess. I love the customer service we get through the online chat with a customer service person. I would give it a 10 out of 10 stars and I often recommend it to other businesses looking to customize contests or promotions they are offering online.

Vorteile

Super easy to manage ourselves, very intuitive design and options. Freedom to start from scratch or use one of their many predesigned templates. Customer service is A+

Nachteile

There's really nothing I dislike about it, often with I assume there may be a limitation just speaking with customer service we are able to find a way to over come any limitations. If I had to say something I would maybe say that our plan wasn't grandfathered with the options and price from when we originally signed up, that said I still think it really offers great value and if we had to step up to the higher plan to get the same features we had it would still be good value.

Antwort von ShortStack

Wow, Randy! We are so grateful for your amazing feedback. Thank you so much for this stellar review!

Beantwortet am 15.12.2020
Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 20.7.2018

Plug & Play - Mostly. Enjoyed the Features

I used Shortstack multiple times to run contests around email collection and was pleased with the results. It was easy to implement and after a few rough starts, was fairly easy to construct a campaign.

Vorteile

After creating everything at Shortstack, it was really easy to implement on my side. I implemented a campaign on both Magento and Shopify with absolutely no problem. It worked well the entire time it was live.

Nachteile

Getting started for the first time was a little complicated/confusing. I wasn't sure what to do and had to restart my project a few times after not being sure what I was doing. After I figured it out though, no problem.

Antwort von ShortStack

Thanks so much! We really appreciate your stellar review.

Beantwortet am 30.7.2018
Julie
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 26.8.2019

Effective marketing tool for tourism

Short Stack Customer Support is FIVE STAR. These guys are always there for me, and I usually make mistakes and have loads of tech questions, or functional queries. They are SO FAST to respond, the online CHAT feature has been the most beneficial, and the yearly Agency subscription has met our needs nicely.

Vorteile

The diversity of the campaigns has improved greatly since we used to only have to import with a widget into Facebook. We have had a lot of success in promoting our destination through easy-to-create trip giveaways, including a cool trivia contest we ran, so folks learned something new, had a chance to win a trip, and had some fun doing it.

Nachteile

Sometimes the templates are different (newer) than the tutorial videos, so I can get a little lost at times. Understanding the lingo, and in the editing panels what each Rich Text box applies to can be cumbersome. I am not a great fan that I have to be a Developer in order to customize campaign URLs, so for now I stick with the provided link Short Stack provides, and it works fine.

Antwort von ShortStack

Wow, Julie! Thank you for this fantastic review! We also appreciate your feedback on the tutorial video updates - we're currently working to get those current. Also, next time you'd like to use a custom domain, reach out to us - we have some resources that will walk you through how to do it in "non-developer" language. : ) Thanks again!

Beantwortet am 12.9.2019
Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 20.7.2018

Great Way to Get in the Giveaway Game

Vorteile

Easy to start, learn and implement in an hour or less. Intuitive interface with a small learning curve.

Nachteile

The updates are often excessive leaving the user wondering if they should pause the campaign, and update, or leave alone...

Antwort von ShortStack

Thanks so much for your feedback! We're so glad you are loving the ShortStack platform. In the future, you can push an update(s) in the middle of running a campaign - no need to pause it.

Beantwortet am 27.7.2018
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.1.2019

Self-serve social apps made easy

I have built a variety of sweepstakes and contests in Shortstack for clients ranging from no-budget non-profits to large CPG brands, with happy clients and successful promotions.

Vorteile

Flexibility, ease of setup, high level of customizability.

Nachteile

Some of the design tools (wysiwyg) can be a little twitchy.

Antwort von ShortStack

Wow! Thank you so much!

Beantwortet am 29.1.2019
Verifizierter Rezensent
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 26.6.2018

Overall good. Easy to use and implement campaigns.

Vorteile

Shortstack makes it easy to set up campaigns and lists. There are a lot of templates to choose from. Integrates seamlessly with Facebook. Easy to export lists (entries).

Nachteile

Customer support - they only offer chat support with no number to call. Hard to use when you don't know how to explain what you are looking to do with a campaign.

Antwort von ShortStack

Thanks for leaving us a review! We appreciate the compliments. If you ever have ideas you need to talk through, please get in touch with us via our demo page and you can schedule a time to talk with our team: https://www.shortstack.com/demos/

Beantwortet am 28.6.2018
Verifizierter Rezensent
  • Branche: Medienproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 24.4.2019

Great software for a space with very limited options

Overall experience with ShortStack has been great. In a nutshell, the ability to fully customize your campaign to how you like - matching your brand identity, and prevention of looking like complete spam - has been easier and more robust than other platforms I have tested such as KingSumo for example.

Vorteile

Generally speaking, the software is easy to use. Setting up a campaign, connecting an optional autoresponder is quick and painless. Exporting the data collected from entrants and selecting custom fields for forms are some of the most liked features across the board here. It is also nice to have the option to publish as a standalone landing page, or on your site - a feature we haven't found much success with on other platforms.

Nachteile

The design features are clunky and difficult to use unless you have a skilled designer who also knows how to code.

Antwort von ShortStack

Thanks so much! We're glad ShortStack is working well for you.

Beantwortet am 25.4.2019
Samantha
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 9.3.2020

On the Fence

Vorteile

I did receive some visits to my FB page, which led to a few visits to my website, but overall for the price, I am not really getting what I need. My industry is actually a gift and engraving business, and retail was the closest option I could find on the list. I will try this again once more for a promotion and go from there. If it works out better, I will update my review.

Nachteile

It seemed a little complicated, and for the price, I would have expected the FB feature to actually be enabled at the level I was paying for, rather than having to upgrade to a higher cost. I might actually use it if that were the case.

Antwort von ShortStack

Hi Samantha! Thank you so much for your feedback. For your next campaign, feel free to reach out to us for tips and ideas on how to promote your campaign. We'll do our best to make sure it's a success. Also, publishing to a Facebook Page creates a tiny link under your list of apps that no one will ever see. Instead, we recommend promoting your campaign from a post in your Timeline. This will be way more visible and accessible to your audience. You can promote a campaign from your Timeline on any plan and also circumvent Facebook's promotion rules, etc. It's just a better way to go. Reach out to us for more questions on this as well.

Beantwortet am 11.3.2020
Verifizierter Rezensent
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.7.2018

A Must-Have for Social Marketing

Vorteile

We've been using Short Stack for years. We're able to set up contests in minutes. Contest entries are easy to review and track. Plus we love all the customization options.

Nachteile

Wish there was more templates to choose from.

Antwort von ShortStack

Thanks so much! We're always adding more templates, so make sure to keep checking the template library. Thanks again for your fabulous feedback!

Beantwortet am 30.7.2018
Abner
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.6.2020

Love this product!

I loved it so far! There is a learning curve but overall its pretty good.

Vorteile

It gets updated every time I use it, so it keeps getting better.

Nachteile

Instagram post-filters is a nightmare, sometimes I just want to select certain posts to display during my campaign and not have them update dynamically on the lP

Antwort von ShortStack

Hi Abner! Thanks for this great review. For your Instagram posts, you can use the Approval feature in the Entries Manager to control which posts are seen in your live campaign. Reach out to us at [email protected] for more info. Thank again!

Beantwortet am 13.7.2020
jared
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 17.7.2018

review

it works well when we use it, we do not use it monthly and the monthly service charge is why we will be discontinuing your services

Vorteile

this is a good product that is easy to use

Nachteile

the monthly service charge requires us to pay for a service every month when it does not get used monthly

Antwort von ShortStack

Hi Jared! Thank you so much for your feedback! I'm so happy you find ShortStack easy to use. I also wanted to mention that we offer the option to pause your account, for up to 90 days, so you don't have to delete it and start from scratch down the road. If you have questions about pausing an account, feel free to email us at [email protected] Thanks again!

Beantwortet am 27.7.2018
George
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.3.2020

Perfect

Vorteile

I love how easy it is to customize our landing pages and then publish them. I also love the hashtag aggregator

Nachteile

The only issue is that it took my team a little bit to learn all the customization options

Antwort von ShortStack

Wow! Thank you so much for this 10/10 review!

Beantwortet am 6.3.2020
Dan
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 26.8.2021

Pretty robust and video tutorials help a lot

Overall, ShortStack did the job I needed it to do and I found that it had the features I needed compared to some of its competitors.

Vorteile

There are lots of options for the contest types which makes finding a contest that fits your needs easy enough to do. There are a few ways to execute your contest, too, so pretty flexible.

Nachteile

Some instructions are not quite thorough enough so sometimes when you're trying to edit a template or make an adjustment... you have to dig for instructions or information to figure out what to do. I had to reach out to support a few times to figure things out.

Antwort von ShortStack

Dan, thank you for your great review! We know the customization of our platform can be overwhelming, but we are happy to hear you utilize the Support Team and our video tutorials. As a reminder, we also have a free, step-by-step guide called ShortStack University (SSU) found here: https://ssu.shortstack.com/.

Beantwortet am 27.8.2021
Chris
  • Branche: Versicherung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.12.2020

Fantastic Contesting Software!

After our team built-out/finalized the initial campaign that was launched in hours, we received 3,000+ entries from this photo contest. We continued to use Shortstack throughout 2020 -- including a custom campaign (the Shortstack team was great to work with) -- and realized fantastic results each time. I can't to see what's on the horizon as we further develop and engage our online communities!

Vorteile

With access to an in-house graphic designer and an average understanding of software/applications, I was able to launch what was ultimately a VERY successful photo contest within hours.

Nachteile

Out of the box and with a below average understanding of software/applications, users can get lost. But, they do offer live chat support that's great!

Antwort von ShortStack

Wow, Chris! Thank you so much for this amazing review.

Beantwortet am 19.4.2021
Kristyn
  • Branche: Onlinemedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.8.2024

A really great out of the box solution

We were able to get very intricate with the features in our campaign. Customer support is extremely responsive and has gone above and beyond more than once.

Vorteile

It's very easy to use, and flexible enough to do whatever we want.

Nachteile

You have to have a more advanced knowledge in order to pull of some things, but for straight forward application it covers a lot.

Lauren
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 13.11.2024

ShortStack has been great for what I've needed it for!

Vorteile

It's a great interactive tool that engages our audiences. I use it for specific programs and it works well for me.

Nachteile

Some of the functions are not as user friendly as I would like them to be.

Mostafa
  • Branche: Animation
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 24.10.2023

I really liked my ShortStack experience

Vorteile

hortStack is a versatile marketing platform that specializes in creating and managing interactive campaigns, contests and landing pages for businesses and organizations. Here are some key points about ShortStack: 1.

Nachteile

Versatile, specializing in creating and managing interactive campaigns and contests

Riley
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.1.2024

Customizable

Vorteile

I loved how customizable we can make our contest process with ShortStack.

Nachteile

Sometimes the amount of options with design would get overwhelming.

Antwort von ShortStack

Wow! Thank you so much for this amazing review. We're so glad you enjoyed using ShortStack.

Beantwortet am 5.2.2024
Candice
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.4.2019

You'll fall in love with ShortStack

I've been using ShortStack for at least eight years. I've used ShortStack on my own as a blogger, and with four different companies I've worked for. I've had to write proposals on why I need the platform and it's always immediately approved. Beyond the platform - one of my favorite things about ShortStack is their customer service. I come up with crazy ideas and whenever I need help I can just chat or email them and I get an almost immediate response thoroughly explaining how to solve my problem. Special shout out to the support staff whom I've been working with for years and always manages to exceed my expectations.

Vorteile

ShortStack is the most customizable platform you'll ever use. From contests to landing pages to interactive quizzes - you name it - it can be built within the platform. There are even features you didn't know you needed - like autoresponder emails and entry hosting - even pop ups!

Nachteile

I have a really hard time trying to come up with a con for ShortStack. The one thing I can think of is if you are on a lower level subscription - you will have their 'ShortStack' branding at the bottom of your campaign. It's not a big deal, but if you are working for a very corporate company - you'll want to pay more so their branding isn't on your campaigns.

Antwort von ShortStack

Wow, Candice! We're absolutely blushing. Thanks for this fabulous review!

Beantwortet am 25.4.2019
Robbie
Robbie
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.2.2019

ShortStack Review

I used ShortStack for several years as part of a social media/community manager role for both brand awareness, product spotlights and related contests/givewaways

Vorteile

ShortStack makes it really easy for a guy like me with no design or coding background to manage social media contests almost 100% by myself. Designing, launching, monitoring and measuring the contests and their results was really easy thanks to the platform's intuitive workflow.

Nachteile

After a few years of using this software, the designer and I started to reach the limits of its abilities. Part of what makes it so valuable is how plug-and-play some otherwise complicated design/programming features. However, that templated framework has its limits, keeping you from realizing fully customized ideas outside that framework.

Antwort von ShortStack

Hey Robbie! Thanks for this amazing review! We're sorry you had to move along to another means of contest building, but, if it interests you, the Code Widget and CSS panel in ShortStack give you the freedom to customize campaigns however you wish. If you'd ever like to give us another try, we'd love to have you back. Thanks again!

Beantwortet am 4.3.2019
Momoko
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 2.10.2019

A good basic software to create promotion

Despite having a difficult time navigating the page and not having some key needed features, ShortStack is a great platform for users to be creative and interact with the community.

Vorteile

I like that this software has all the basic functions needed to help create online application forms for giveaways contests, e-mail sign up lists, interactive quizzes, photo contests, or surveys, with the public. I like how it has different themes to help get you started on a new idea for promotions. There's also a lot of functions to explore to customize your page.

Nachteile

I dislike how hard it is to navigate on the site; even though there are a lot of great features, it can really overwhelm the page when they are not explained or shown properly. I had previously had to contact customer service many times in order to understand where each function is or how to use them. I also dislike how there's no function to add social media buttons such as to follow or like certain posts from Instagram or Facebook. Most of the time I want to use ShortStack to give exposure to our business instagram and Facebook page so having the functions and features to do so is important.

Antwort von ShortStack

Hi Momoko! Thank you so much for your very thoughtful feedback. We take it very seriously and use it to continue to make our platform better. Unfortunately, there isn't a way to add buttons to campaigns to like individual posts on Facebook or Instagram. You can embed specific posts in campaigns - clicking on them will direct the user to instagram where they can like the post. You can use embed code to add a Facebook Like button to a campaign, but there currently isn't a way to add a Follow button for Instagram. The best way to do this would be to link to your Instagram profile with a CTA of "Follow us on Instagram", so, when the link button is clicked, your Instagram page will open and the user will instinctually click "Follow". I hope that tip is helpful for you! We look forward to working with you more, down the road.

Beantwortet am 4.10.2019
Tara
Tara
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 19.10.2018

Great Resource, Intermediate Ease, Kind of Pricey

When I had questions they would refer me to the help section on the website which was outdated. Overall, it's a great tool if you have the money. They have multiple tiers to unlock different functionalities which was disappointing. Charge one price and give me all the things.

Vorteile

This was somewhat intuitive to use once you get the hang of it. You are easily able to integrate your social profiles to push out your campaign. We did photo submission contests and it worked great. Created a Giveaway section on our Facebook page and promoted it from there. Great turnout with a little Facebook promotion behind it.

Nachteile

It was kind of pricey for what you are getting. The software to building out your page if very technically involved so my assumption is that is what you are paying for. The overall collection of emails and assets, such as images, is fairly easy. Would probably make up for itself if you are doing a larger giveaway versus some under $100 items like we did. That way you are more likely to convert those into entries, aka emails that you can use.

Antwort von ShortStack

Hey Tara! This is super valuable feedback! Thanks so much for taking the time to let us know about those Help resources - we're always working toward making those better. And we're always looking for feedback on our pricing structure, so this is very helpful. Thanks again!

Beantwortet am 23.10.2018
Jennifer
  • Branche: Halbleiter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 26.10.2018

Easy to use, customizable look and to needs, with a few additions it could do everything you...

Ability to embed a contest on our webpage, collect submissions efficiently, and close the contest seamlessly hiding some text (e.g., submission form) and displaying other text (e.g., "contest closed" text).

Vorteile

Ease of use. Fresh looking designs. Customizable to needs (voting/no voting). Widgit editing functionality (move content blocks). Visibility features (to be creating something without showing it, and timing features to swap out what is displaying).

Nachteile

A few rough spots to be improved upon.
Entry form -- Default has First and Last name boxes beside each other, couldn't seem to make any other entry boxes beside each other.
Text formatting – can’t have two lines with different font sizes without a space between lines. Gallery Widget – Doesn’t work in all browsers (looks bad in Chrome?). It stacks the images, instead of laying them side by side. Displaying Entries - more options for the layout of these would be preferable. Particularly what entrant info displays - and in each entries info, ability to add fields if we want to put certain info on each entry when displaying them (info that wasn't in submission form).
Also - love the timing feature, but pretty sure one didn't work the way it should have. I had set to show something on a date and hide something on a date and it only did one of the two things. Couldn't figure out why the other wouldn't have worked.
Email confirmation - only sends once per email address. I wish you could override this (we allowed multiple entries, would prefer they got an email for each one and it could reference one of the submission boxes like "photo caption". E.g., "Thank you, we received your entry "SEM image of microchip".

Antwort von ShortStack

Hey Jennifer! Thanks so much for your review and your detailed feedback! We really appreciate it. We're always working toward making the ShortStack platform better, so learning what features our users are looking for is always so helpful. In the future, if you ever need help troubleshooting a feature, our support team is eager to jump in. Just email us at [email protected]. Thanks again for this great review!

Beantwortet am 30.10.2018
Fernando J
Fernando J
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 8.12.2017

The most easy-to-use and powerful social media app for building audience... period!

Shortstack is easy to use, powerful, up to date, fast, creative... a great product for startups.

Vorteile

ShortStack takes you by the hand and shows you how to look like a real social media pro. It has a complete set of features that can put any small entrepreneur in the social media game without too much effort.

Having the ability to view examples and even reproduce them is a very helpful feature that provides easy understanding of the reach and scope of the software.

The edit platform is friendly and does not require any profund IT background. The free plan is already so powerful that anyone starting to use the app will feel fulfilled.

As as social media consultant, I loved to know that Shortstack is now offering marketing automation. This a great feature that will take this app into a highe and promising level.

I truly recommend small and mid size entrepreneurs to give Shortstack a try and enjoy the benefits of this great business support idea.

Antwort von ShortStack

Thanks for your compliments, Fernando!

Beantwortet am 28.6.2018
Magnus
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 11.4.2021

Powerful but not for the faint of heart

After 10 years, I still keep coming back to it. I suppose that's a good review? We've used others as well but for some types of campaigns, such as advent calendars and quizzes, Shortstack is head and shoulders above the rest.

Vorteile

I have used Shortstack on and off for, I think, about 10 years. It has always been able to do what I needed from it and we have created some very cool quizzes, competitions and particularly advent calendars, which is what I originally sought out Shortstack for.

Nachteile

The user interface is quite proprietary and can be daunting to get your head around. Make use of the instructional videos and do reach out to the chat support which is always very helpful and super quick. Once you understand how it works and fits together, it's very powerful but do allow some time to learn - it's not the most intuitive UI.

Antwort von ShortStack

Thanks for your awesome review and your loyalty, Magnus! We're very grateful to have your business.

Beantwortet am 19.4.2021
Sarah-Louise
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.7.2020

Helpful software for competition management

Our web agency find it easy to integrate into the website. Gallery option works well to allow people to see other entries. Easy way to gather enties together in one place. We had issues embedding Shortstack into Facebook and now direct people to a link within the post copy. Load time was an issue when we added too many videos for one competition. Hard to identify what platform winners came from to contact them.

Vorteile

Ability to vote for winners and easily collate the results.

Nachteile

Unable to tell what platform the competition entries have come from in order to know how to contact the winners.

Antwort von ShortStack

Hi Sarah-Louise! Thank you for this fabulous review! If you're looking to see whether the entry came from Twitter or Instagram (in a feed) you can see that info in the Entries Manager. Each entry's thumbnail will display a small icon from either Instagram or Twitter. Or, if you drill down on an entry by clicking "View Details" you'll see that information in the field called "Source". If you have more questions, please reach out to our support team at [email protected]. Thanks again!

Beantwortet am 13.7.2020
Brent
  • Branche: Restaurants
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.4.2022

ShortStack Review

Overall experience has been good.

Vorteile

Ease of use. Real-time updating. Mobile-friendly production.

Nachteile

The type of contests are cool, but I'd like to see a bracket contest and more multi-layered contest templates.

Antwort von ShortStack

Thank you Brent for your awesome review! We are always looking for new ideas to improve our platform and services offered. Your ideas of having bracket contests and multi-layered contests will be shared with the rest of the team. You can also always send us your ideas at [email protected].

Beantwortet am 19.4.2022
Kelli
Kelli
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 26.2.2020

A great solution for those running contests

We are in a very niche market and we rarely run contests outside of social media giveaways, but I needed a good option for allowing our customers to enter using multiple platforms (i.e. Facebook, Youtube, submitting images, etc.). I looked at quite a few options and even tried out some other ones but ShortStack was by far the easiest to use AND offered the most versatility for the price. Because we do these types of contests so rarely, I actually did end up cancelling my account so that we weren't paying for a service that we didn't use, but for the time period that we needed it, ShortStack was great.

Vorteile

I chose ShortStack because we needed a platform that would allow multiple types of entries--everything from viewing a Youtube video to following us on social media to uploading images. Of the different software programs that I viewed or tried, ShortStack had the most versatility, was the most user-friendly, and had the best price point.

Nachteile

At first, it was kind of difficult to navigate all the different options and figure out how to create the contests that I wanted to. It took some playing around with, but I think compared to some of the other platforms I looked at, it was still more user-friendly.

Antwort von ShortStack

Thanks for your feedback, Kelli! I'm so glad ShortStack was such a good fit for you.

Beantwortet am 2.3.2020
Scott
Scott
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.7.2018

Shortstack is Great

We use the platform at various tradeshows and events. It captures information of attendees and offers a clean interface.

Vorteile

After using a lot of different platforms for online contests, my previous company settled on ShortStack and it was a great decision. One of the first things I did with my new company was purchase ShortStack so we can run contests.

Nachteile

I really can't think of a con, you definitely get what you pay for.

Antwort von ShortStack

Thanks, Scott! We're blushing over here! We're so glad you're loving the ShortStack platform. Thanks again for your great feedback.

Beantwortet am 30.7.2018
Kate
  • Branche: Geschäftsbedarf & -einrichtung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 24.7.2018

Stacks up to the hype

We have been using shortstack platform to create promotional competitions for seasonal campaigns which in turn has increased our sales during these times. Overall it’s a great tool and allows businesses like ours to not pay more for pricey developers we can do this ourselves for minimal cost but great results.

Vorteile

Ease of use, If you have some coding experience and can learn quickly this platform can be easy to implement once you get the hang of it. I could also adapt to suit my needs by adding unique code. Any questions I had were quickly and expertly answered by the support team. The framework of the design was easy to work with and design our own backgrounds and elements for also which made the end result presentation much more professional looking.

Nachteile

It can take a while to get the hang of the platform particularly if you are using sporadically. It would also be good to have the platform save all your data inputted without deleting if you don’t have monthly subscription - this would work better for us for seasonal campaigns as we only use 2 or 3 months but have to pay for 12 to make sure our data not deleted. The data tools also could be more refined ie it would be good to know which people clicked on which element within the design I don’t think this is possible atm from what I have seen.

Antwort von ShortStack

Thanks so much for your thoughtful review! I wanted to let you know about our option to pause your account. You can pause an account for up to 90 days, during which time, you won't be charged the monthly subscription fee. It's a way to keep the data in your account without having to pay for the full 12 months. I hope that helps you out! If you have any more questions, we can be reached at [email protected].

Beantwortet am 27.7.2018
Andy
Andy
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 20.11.2019

Shortstack review

Getting custom-branded landing pages and contests up is very easy. The email tool built into each contest provides us a way to layout an entire contest campaign while logged into the platform, which is a major benefit to us.

Vorteile

Shortstack offers a great drag and drog type page builder with several contest tools that allow us to run successful contests. The drag and drop type builder allows us to create very custom-branded landing pages that our clients appreciate and users love.

Nachteile

As you start to use the software, you quickly realize that you need to upgrade to one of the larger plans to access the features that make the software attractive for most contests. We have the $199 agency option, which is relatively high considering our CRM costs about half that per month. After 12 months we will evaluate whether the monthly cost for the service is worth it.

Antwort von ShortStack

Thank you, Andy! We love that you're lovin' ShortStack and appreciate your feedback about our pricing. Thanks again!

Beantwortet am 23.11.2019
Ian
  • Branche: Gastgewerbe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 23.8.2019

I'm not happy

The chat support is awful. Get a phone number and show people respect.

Vorteile

It works and does what it needs to do but I'm still not happy.

Nachteile

The support you over is terrible. You need a phone number. You also need to adjust the way you do billing it's terrible how people are automatically upgraded and expected to pay for it. Far to many emails that are useless and feel like spam. I only want emails if they are important to me and directly related to my account.

Antwort von ShortStack

Hi Ian! I'm sorry you had a bad experience! We feel phone support is not the best fit for helping customers use our platform because we often need to send screenshots or links to tutorials. Email and chat also make it easy for users to go back and reference instructions and troubleshooting steps we discussed during the conversation. However, we really appreciate your feedback and will work to improve our processes.

Beantwortet am 12.9.2019
Betsy
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: Selbstständig
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 10.12.2020

Social Media Contest Launch for NonProfit

Great. I would highly recommend.

Vorteile

I planned a series of social media photo contests for my client, Greenwich Botanical Center, to help create engagement during the COVID shut down of their programs and events. We held two photo contests 1) Hydrangea Envy and 2) Dazzling Dahlias and both were well received and increase overall engagement in our social media and web visits. Shortstack was very easy to use without extensive software knowledge in this space other than creating simple websites. It was easy to use and there was ALWAYS customer support at my beck and call. Every time I had a question...someone ws right there to guide me and put me back on track. on the higher priced subscription.The interface with our social media accounts was also a breeze for voting on FB and sharing. I still have the subscription and now want to do regular contests for all of my clients.

Nachteile

My only issues were that someone with an IT background used software to hack the voting and gave themselves over 4000 votes by appearing as unique IP addresses for each vote. My other issue was I found it hard to really. be creative in the initial design of the landing page...but that being said it always looked beautiful for my client and looked professional. I did not ask for more assistance to go to the next design level ann maybe that is also available at a higher subscription rate...I did not look.

Antwort von ShortStack

Thank you, Betsy! It sounds like your overall ShortStack experience was a good one! But sorry you had to deal with a cheater. That is never fun. We have a few resources on our blog that may help you combat cheating in the future. If you head to our blog (https://www.shortstack.com/blog/), in the search bar type in "cheating" and you'll see a whole list of articles. Thanks again for your feedback!

Beantwortet am 15.12.2020
Verifizierter Rezensent
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.5.2018

The best way to quickly build and execute digital campaigns & landing pages!

Vorteile

The easy to use campaign builder is so flexible, we have yet to run into anything we can't do with it!

Nachteile

I'm not sure I can come up with anything negative to say about ShortStack. I've been a user for a long time now, and haven't looked back.

Antwort von ShortStack

Thanks for your kind words!

Beantwortet am 28.6.2018
Scott
Scott
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 26.1.2019

The software works great, your target audience may not

So far, it's been great. Customer service was excellent both before and after I made my purchase. Software works wonderfully. I would recommend their service with the proviso that you need to target a responsive audience.

Vorteile

Easy to put together a promo, lots of templates to choose from, lots of different types of promotions to run

Nachteile

It's not the software - it's the audience that can be problematic. I've run 3 different refer-a-friend promos. One was pretty good, one was so-so, and one went downright terrible. Again, the software worked flawlessly! It was the audiences that really determined how things worked. You need to start out with a large initial email list, or a large reach with an extremely targeted message to get the audience you want to respond.

Antwort von ShortStack

Wow! Thanks so much, Scott! We're so glad ShortStack has worked well for you (functionally speaking). If you ever need advice or questions about best practices, it wouldn't hurt to give us a shout ([email protected]). Thanks again!

Beantwortet am 29.1.2019
Shawn
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.12.2021

Happy since I signed up!

I acquired Shortstack to help roll out raffles and promotions the company I work for does monthly. This has made it easy to work with our website developer when needed to get buttons added bringing them to the Shortstack form I build.

Vorteile

The ability to be guided from start t finish with tips along the way is a great feature. This allowed me to acquire shortstack and teach myself how to use it, as the software is very user friendly.

Nachteile

Only thing I was having trouble with would be getting the URL set into a landing page with redirection. Maybe a bit more info on how to get it out and rolling once finished building.

Antwort von ShortStack

Thank you Shawn for your wonderful review!

Beantwortet am 3.1.2022
Mandy
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 23.6.2020

Great little tool for your toolbox

Great experience. My first hour of training when I signed up went fast and was full of info but I got it. Then I did have to reach out for help through chat and finally figured it out. They were very professional and helpful.

Vorteile

I have a client that submits multiple job requests to me almost daily. We needed to create a form so they would be able to fill out all the pertinent info that i need to know in order to do their job requests. After much research, I found this product and it does what I need it to do (mostly)

Nachteile

There is a learning curve, and you cannot reach customer support by phone. But they definitely respond quickly by chat and are very helpful. But you as the user need to figure things out. One thing that I would like to see improved is the option to have the submitter be able to add more than one image at a time.

Antwort von ShortStack

Thanks for the great review, Mandy! We're adding multi-image uploads to the platform very soon!

Beantwortet am 13.7.2020
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 17.7.2018

If only fb would make it easier ...

Been using it for years! The minor cons that I have come accross are by far outweighed by the pros!

Vorteile

- Great software.
- Not the easiest to use but it does cover everything giving multiple options to users and designers!
- Excellent customer service!

Nachteile

- Facebook intergration couyld be better. I know that Facebook changes things often but the instructions and integration process is not ammended so fast.

- Not enough premade themes and not updated for too long! It is ok ig you have a designer to make your own theme but the premade ones that are great help are very few!

Rebecca
Rebecca
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 18.7.2018

Landline Pages Made Easy

I’ve had had really good experience with short stack so far, and I don’t know anything about computers or programming or making pages… It is a little overwhelming at first, but after playing around with it for a bit it gets super easy and you can save your templates

Vorteile

This has a great visual interface making it super easy to do basic coding and create your own landing pages and giveaway pages and ability to export the list if you upgrade

Nachteile

What I like least about this software is the fact that they do not have a phone support for customer service and I had to email people whenever I have a question, but at least they respond very quickly!

Antwort von ShortStack

Hey Rebecca! Thank you so much for this amazing review! We truly appreciate your feedback. I wanted to drop a line here to let you know that we have recently implemented live-chat to help with all of your support needs. : ) Hopefully, that's a bit easier than emailing back and forth. Looking forward to working with you down the road! Thanks again.

Beantwortet am 27.7.2018
150 Bewertungen

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