Gem

Vorteile

I particularly like the collaboration possibilities in GEM. I'm heavily relying on shared projects with my teammates and finding a good workflow is easy with GEM.

Nachteile

I wish GEM (1) could improve the filtering options in projects because filtering isn't the smoothest experience I've had so far and the tool has the potential for more and (2) could give us more freedom in building our own dashboards. There are many widgets available (which is great) but it makes it hard to quickly build the dashboards we want - we have to play around with the tool before, in order to find the best variables.

Vorteile

It's way to manage new outbound candidates/prospects that you sourced to fit your openings.

Nachteile

It's getting to the point of asking..what else can GEM Do? Beyond managing / CRM / outbound....

Vorteile

It’s easy to use and provides valuable analytics on candidates

Nachteile

You can’t download the candidate list which is frustrating and it is lacking other features

Vorteile

The software is straightforward and has very reliable reporting tools that makes implementation seamless.

Nachteile

The product is very effective. I have not found flaws associated with its implementation.

Vorteile

Gem is a useful tool for finding contact information and creating nurture campaigns easily. Its easy to use and started building out a marketing and an ATS, so having a Gem ecosystem.

Nachteile

the support could be much better, working with support on problems is slow.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Gem

Vorteile

Having reminders for InMails and getting emails sent automatically through gem is a GAME CHANGER. I am not the most organized person, so in the past I would have candidates fall through the cracks if I missed messaging them for 2nd, 3rd, 4th touch points. Now I get reminders or have it done automatically.

Nachteile

I cannot think of any cons of using Gem so far. I use it daily for candidate messaging and management, I have enjoyed it a ton.

Vorteile

It's really easy to use! Gem's integrations make leveraging data from event so easy. In the past, where other platforms don't encourage collaboration, Gem does.Gem is perfect for large teams with wide candidate pool in order to retain and share talent, which is super important in this new and competitive landscape.

Nachteile

Limited licenses can make the data analytics a bit manual when it comes to reviewing large sheets of data. My assumption is that this is to push you to get a pro license.

Vorteile

This platform is really good especially in sourcing as it has automatic sequencing that will send follow-up emails which is time-saving. You could also integrate other software tools for seamless transfer of data.

Nachteile

interface as it's a little confusing but when you get the hang of it then you get comfortable

Vorteile

I love the amount of features I can leverage without feeling overwhelmed by the amount of information. Gem feels very intuitive and well-designed. The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool when it comes to messaging candidates.

Nachteile

Although I love sequences, I wish there was a way to automate LinkedIn messages as well, which are currently semi-manual (still very intuitive with an easy copy/paste interface and reminders). The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have recent activity or important notes in their activity tab, which sometimes doesn't show up in the sidebar overview.

Vorteile

I LOVE the texting feature! It integrates with Greenhouse, so I can easily text candidates and it's automatically recorded in Greenhouse. I also love sequences and the ease of putting candidates into GEM and sending them personalized messages with little effort!

Nachteile

The extension sometimes struggles when you have a lot of tabs up, so I had to reduce my tab usage in order for it to function properly.

Vorteile

This tool was overwhelming to understand at first- but only because it has so many features! I really enjoy how this tool allows me to manage my candidates all in one place- projects, notifications, reminders, etc. I especially enjoy: 1. How the notifications allow me to stay on top of my candidate pipeline, and 2. The detail of all the data in the dashboards! I've really enjoyed building out customized dashboards that allow me to better understand my top of funnel + overall recruiting process.

Nachteile

This is not a con for Gem, but more for LinkedIn. I just wish the LI integration was better.

Vorteile

An easy tool to integrate and launch, Gem takes the manual effort of communicating with prospective talent and effectively automates and helps you improve through analysis and best practices.

Nachteile

Being automatically alerted when contact information is updated.

Vorteile

The fact that I can email candidates directly on their personal emails, the email sequencing capabilities, the ATS integration, the granular analytics, the email templates (+ plug and play variables -- especially the {{reason}} variable), and the dashboard that I can use to monitor the product usage of my directs

Nachteile

I wish the success rate and accuracy of the email scraping capabilities were closer to 100%. Sometimes the plug-in can be a bit buggy and unusuableSometimes candidate first and last names don;'t auto-populateI wish there was a clearer distinction (or I better understood) why to use Gem projects vs. LinkedIn RecruiterGiven how expensive LinkedIn Recruiter is and how tight the economy is at the moment, I wish there were more features and/or product design choices that make Gem a tool that can offer significant value even when not paired with a LinkedIn Recruiter seat

Vorteile

Gem seems really straightforward and easy to navigate! Our recruiting team is finding it really helpful!

Nachteile

In my role, there aren't many things that I dislike, I would say that maybe including a searchable FAQ page within the program to help troubleshoot if it doesn't already exist.

Vorteile

I like that this software is user friendly, and it helps tremendously in outreaches to candidates. The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and recruiting process.

Nachteile

I do find in some areas, the process of sending outreaches could be more clear. Specifically sending emails, vs inmails, there are different steps after the process such as "TO DO's" that may be missed if you didn't know they were needed.

Vorteile

The Sequence functionality which is very clever and intuitive.

Nachteile

I've been having issues with uploading candidate profiles into out ATS. Perhaps it is a function of the customization and setup, I am not sure.

Vorteile

I really enjoy the email sequences. It saves me time and help me organize my responses. I love that you have an AI component to capture responses that have an indication of interest. It would be excellent if that could be applied to candidates who are not interested. Saves time on updated the responses.

I like the Prospect fields. Having the ability to view multiple projects and adjust the filters to meet a current role is KING!

Nachteile

I just had one hiccup which was dealt with in an efficient and speedy fashion with customer support. Microsoft kept locking the account due to bulk messaging. The customer service rep responded to me immediately and gave me a resolution. Other than that, (and that wasn't any fault of GEM), everything is great!

Vorteile

Easy to use the product, makes outreach seamless!

Nachteile

The UI is a bit janky, could be a prettier design.

Vorteile

It saves me so much with follow-ups, especially since I work on a high volume focused environment.

Nachteile

Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages.

Vorteile

Its reporting and performance management features are incredible. Incredible email and texting automations. With a wonderful UI and intuitive workflows, it helps throughout the whole recruitment process.

Nachteile

Issues with LinkedIn integrations; struggle loading prospects with the email/phone number auto searching function not providing consistent results. (Understandable, but with significant room for improvement)

Vorteile

Ease of Use
Reporting and analytics
bulk outreach
open/click/response metrics

Nachteile

resume parsing could be better
emails are inaccurate somtimes

Vorteile

I don't know what we did before Gem. The analytics and dashboards have been a game-changer for reporting and becoming more data-focused. Automation saves a ton of time.

Nachteile

Which there was a bit more room for customization on the dashboards

Vorteile

I loved the ability to build out my email sequences. I saw a major improvement in candidate responses vs messaging through LinkedIn. The extension is very easy to use on LinkedIn as well as through my email. I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage at later dates.

Nachteile

I do not use the interview/offer etc features, so not sure if that would be helpful. This integrated well with our ATS

Vorteile

Gem was always the sourcing tool I wished I had when I was an individual contributor. As a manager, it is important that my team has the best tools to be competitive, to be successful, and to have fun with the job. Gem allows my team to source without feeling like they are limited by their tools. As a manager, Gem allows me to examine the top of the funnel and report back to the business in ways that ATS reporting just can't provide.

Nachteile

I would like to understand why sourcers love it, but recruiters don't seem to adopt so easily.

Vorteile

Its user friendly and adds value to my daily work

Nachteile

That you can't share it with people outside of your organisation (Ie create a project and share it with a client)

Vorteile

Gem is perfect tool for reach outs and sourcing, especially for a big team to follow who has approached candidates in past or perhaps they have already been in the process. I havent use mach pipeline and status functions.

Nachteile

That I need to download pdf to move candidate to GEM

Vorteile

I liked the ease of use and seamless set-up for automated workflows and candidate management. I also love that we can create campaign and keep candidates engaged through email campaigns.

Nachteile

I don't have any dislikes, I would have to explore more features in depth.

Vorteile

I really like that Gem makes it easy to track my outreach stats and pipeline.

Nachteile

I wish that you were able to send LinkedIn messages directly through gem rather than setting sequences for LI messages and having to go back and send manually. It feels clunky at this stage still.

Vorteile

Gem makes it so easy to create projects and build talent pipelines using the Gem extension.

Nachteile

I sometimes have issues with boolean searches not yielding results. A simple refresh usually does the trick

Vorteile

Super helpful in terms of keeping track of candidates and standardizing workflows.

Nachteile

I personally feel like the interface looks a little jumbled at times. Additionally, I wish there was a way to remove people that you have already hired at your company from the candidate search.

Vorteile

Categorizing prospects into projects, automatic detection of whether they replied to outreaches, the sequence/outreach automation is great, the data analytics seem helpful too though I haven't spent much time on it.

Nachteile

I had to troubleshoot with tech support about correctly counting prospects as converted to candidates since at first it wasn't doing that for all candidates that were in our ATS, but it seems to have self-corrected or been corrected by support. I'd make it a little easier to add notes about candidates and make them visible on the project columns, and also make a way to manually mark as converted to candidate on the ATS (maybe by linking on the ATS) if it doesn't automatically detect. Also I'm not sure why I sometimes have to manually add in a prospects info when adding to Gem from Linkedin, but if that could be better automated that could save time and make sourcing less burdensome.

Vorteile

I like that Gem has a strong database of email addresses that they verify, their reporting and analytics is very useful for identifying bottlenecks in the recruiting & sourcing process, reviewing top of funnel metrics for the team, and measuring template effectiveness when reaching out to candidates.

Nachteile

I believe the user interface is a bit clunky and could honestly use a design make-over.

Vorteile

Some of the most helpful features for me when using Gem, is the data and analytics it provides. It's impressive how it can break down analytics based on stages in sequences, projects, and also gives you freedom to build custom reports, as needed (per recruiter, per job, timeline basis, etc).

Nachteile

One of the things I wish Gem did contain was the 'interested/not interested/reach out later' options in the project view. It has it in the sequence view, but not for projects. I find that this would be very helpful as sometimes there is a lot of people in a project that don't necessarily get added to a sequence as Gem was unable to populate an email for them; if that's the case, then I typically proceed to send this person an inMail or a connection request on LinkedIn along with a message. It would be good if we can track their responses in the project view as well to also see how many people IN TOTAL are responding, not responding, etc.

Vorteile

I've been sourcing for 22 years and I always prayed / hoped / wished there was a tool that would make my life easier. Gem is that tool.
It's fast - you can upload a candidate from Linkedin, throw it in a project folder, throw it in a prospect req in GH, find a personal email address, write a personalized email and have it go into an automated followup sequence that will follow up for the rest of time if you want it to. And I can do all that in about 30 seconds. It's amazing.
I can see who is opening my email, who is clicking on my links, who is replying, and who is interested.
I can send emails as my boss with his real email address.
I can see all my metrics and monitor my conversation rates.
For candidates that never replied in the past, I can easily through them into a new sequence and continue reaching out.
Its an amazing tool!

Nachteile

I've been begging [SENSITIVE CONTENT] to build an ATS but he won't do it. :(

Vorteile

My favorite thing about Gem is that it integrates with my ATS system as well as LinkedIn Recruiter. I am able to see if my colleagues have added a potential candidate to a project or reached out to them. Reaching out to the same candidates provides a bad experience. Gem uses personal email addresses which adds a personal touch when reaching out. I also love the fact that I can set up dates/times for messages to go out, 5 and 6 days after each message. This feature is customizable and the analytics prove that candidates will respond even on the third try. With Gem, you don't have to worry about anything, your email sequences are scheduled once you send out your first message. It's a wonderful tool that has helped me find great passive candidates for my roles.

Nachteile

I would say there are many times where the email address is incorrect or is no longer in use. My solution to that is to send an introductory message through LinkedIn (only once) and then send the full sequence in Gem that way you are hitting both sides in case the individual does not have an email.

Vorteile

For someone not super tech savvy, this was very user-friendly and well organized. It's extremely helpful in collaborating with my team and keeping track of our candidates and their status.

Nachteile

We are moving from Google to Outlook, and in the middle of this integration some of our sequences are not being stopped when a candidate responds, unless we log into Gem separately to mark them as replied.

Vorteile

I love that you can track who has opened your messages, clicked on your links, email got bounced, etc. It really helps to target people so that they can actually view your message. This is essential to recruiting since half the battle is getting your message to the candidate in the first place.

Nachteile

I think the filters could be more easily used. I am often trying to filter and not sure the EXACT words used to filter through my candidates. Having a go-to list would be great. Ex: unopened, read, etc.

Vorteile

Gem has made sourcing so much simpler, our ability to track our pipeline very simple, and I can look through my statistics and make adjustments based on the data. It's very easy to use, I've been able to teach my peers and hiring managers how to use and implement within 30 minutes and have them up and running! It integrates with Greenhouse very easily. The ability to nurture email campaigns to candidates is the best I've ever found.

Nachteile

Occasionally the data can be incorrect, but that is one of the only cons about gem. I wish we could see the likely hood of a candidate to respond would be helpful moving forward. I also wish it would allow for an easier scheduling method for inmails and the ability to mark those in your response rates.

Vorteile

When I switched over to Gem 3 years ago, It eliminated about 3 additional tools from my process, thusly saving me time and brain power. I no longer have to leave a linkedIn profile to source and recruit effectively. The product also now has a very robust and powerful search function within their app that allows me to not even have to use LinkedIn for several days at a time. I can stay within gem.com and create custom automated messages that I know will sync well with my ATS for ease of mind in data integrity.

Nachteile

The design, both within the app and the widget, can be a bit "cumbersome;" however, I know that they have made some recent hires in that area and I have already seen some great improvements.

Vorteile

The two features that I like the most about Gem is the automation of the email campaign that save a lot of time in terms of candidate contact and the reports I can download to track team performance. Is very easy to read, understand and really helpful for our recruitment duties.

Nachteile

There's no way to share a project with my external clients, as an agency is a big deal cause I have to add the candidates to other document/platform to share with external stakeholder.

Vorteile

The product is extremely easy to use and integrates seamlessly with Greenhouse. One of my favorite features is the ability to set up my sequences ahead of time. Additionally, the analytics on response response rates, sequences is unlike any other product I've used in my 10+ years of sourcing. The user interface is extremely well designed.

Nachteile

I'd be interested in seeing any other analytics that might be market related.

Vorteile

A very intuitive tool that allows you to stay in your workflow in LinkedIn while building pipeline and talent pools. Well priced and consistently improving over time.

Nachteile

The analytics are much improved, however there are filters that cannot be implemented often times at a department or team level. It would be ideal if there were more automated ways to highlight and autofill parts of a person's profile.

Vorteile

I use the projects and sequences daily. They are an incredibly powerful way to coordinate outreach across myself and my hiring team. They are a force multiplier in terms of our outreach. Also the ability to visualize our talent pipeline is incredible.

Nachteile

I honestly don't have complaints about it. I know that sounds made up. There are features I haven't used much, like prospecting, but it does most of the things I want from it seamlessly.

Vorteile

Achieving superb response rate thanks to the sequences and how easy they are to set up. Not only it allows personalisation at scale, but it also gives you the tools to send highly personalised messages. Their reporting and analytics tool has saved me lots of time and is well-rounded in terms of the info that you can download from candidates.

Nachteile

There are mainly 2 things that I would love for them to improve:
Making sure that the email that gem is showing is actually the email of the candidate (would be nice to know how it was generated to double check).
It would be great if you could select candidates from a peoject/sequence and only download the info of those.

Vorteile

I love how it integrates w/Greenhouse (our ATS) to see if the candidate is already engaged with us

Nachteile

Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather than LIR.

Vorteile

The technology offers a great dashboard experience for producing reports for our internal clients, they are easy to set up and share. We also use the technology to source, send sequenced messages, and manage a passive candidate pool. Great software, I would highly recommend it!

Nachteile

There are still some features that are in production or haven't made it to this state, but there are only a few of these situations. On one or two occasions, we've asked for enhancements our Account Manager/Tech Lead took our feedback and shared it with their Engineering team. To my surprise, our request made it into production and 2 weeks later the feature was created in the product. I'm super happy with the partnership and response from GEM.

Vorteile

I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue to iterate on our strategies. Lastly, the reports are great to view recruiting pipeline health.

Nachteile

Whenever I think of something that could be improved on the team is quick to help me find the solution. I really enjoy partnering with their CS team.

Vorteile

- It's easy to send messages, engage with candidates by setting up reminders. Also, great analytics data.

Nachteile

The only feature that is missing is adding information when a prospect accepts the invitation to connect on LinkedIn. It has to be added as an InMail instead of using the personal LinkedIn messaging service.

Vorteile

The text campaigns and sequences are very good

Nachteile

Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account Management Resume search engine does not work The system does not prevent duplicate entries

Vorteile

Easy for follow ups, tracking candidates, tracking metrics (including gender).

Nachteile

The UI could be a bit more pretty and modern if I had to say something.