Cheqroom

Vorteile

Cheqroom is easy to use and has a wide array of functionality. It has freed up so much of my time by putting the onus on my staff to share the load of managing our gear by reserving, checking out, and then checking back in what they use.

Nachteile

The biggest hurdle is that I don't have full website functionality in the app. Would be nice to be able to add items in the app like you can on the website.

Vorteile

The design of the platform and all menu/table presented in the webapp.
Very easy to use also for user with a basic level of IT knowledge.

Nachteile

The only thing improvable is the export generation of the excel.

Vorteile

Flexibility of Software to Modify as per Our Use Cases

Nachteile

Limited Number of Columns View in Items sections. I would suggest to Adjust UI Font size and allow More Columns to be
Visible

Vorteile

Multi-use sign out and accountability on equipment was the most direct advantage when first implemented. The planning and reserving equipment was also ideal when project planning and evaluating resources working with other leaders to accommodate changing project timelines and requirements. Desktop and App integration was a good feature.

Nachteile

Found it difficult to get a hang of the check in and check out process. Could potentially be due to our implementation which I'm not sure how involved customer support was. We had in-house support from a engineering lab leader who led the sourcing and implementation.

I found enough barriers in the process that I avoided it if not necessary to the task. I never went out of my way to try to implement it for my workflow rather used it sparingly when I had a specific request.

Vorteile

The possibility to visually see the items in the inventory and that makes the preparation of the list very easy

Nachteile

Just a couple of adjustments on the mobile app: the most important for us would be to give the reservation a name already from the mobile app while preparing the reservation. Now we need to save it and the change the name.

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Vorteile

Cheqroom is a dynamic app. What I mean is that it updates instantly from anywhere in the world. This means that as long as you are using it correctly, it is reliable for keeping track of your gear.

Nachteile

There is a small issue where a loaded page will show 10 lines by default, with the option to change that to 50 lines. You need to choose " Show 50 lines" for every page you load (first time only). I'd prefer a system-wide setting to "Show 50 rows" or even "Show all" (though that may be too many to load, I don't know).

Vorteile

It's extremely helpful for students and professors to be able to see exactly what is currently available or checked out. The checkout and reservation processes are pretty intuitive, and was easy to learn.

Nachteile

Like any software, it has bugs sometimes. It took a couple of months for us to get a specific fix, but once it's been fixed we've had no issues.

Vorteile

The interface is very easy to use, the way we can connect to all the student with their accounts is faster and all the general settings is intuitive. Also the way we can upload the items is amazing!

Nachteile

Can't change the time zone in different workspaces, and that I can't put individual restrictions for a specific item.

Vorteile

Cheqroom really helped us solve the issue of equipment reservations on an organizational level.

Nachteile

The users and groups functionality could use a little tweaking but honestly not a big deal.

Vorteile

Very easy to use. Good UX and UI design. I like that the app and webpage have the same layout for easy navigation. The QR-code system is great.

Nachteile

Sometimes it can be hard to make good templates for the QR-codes. Or it could just be that we havent found the best way for it yet. Otherwise not much negative to say so far.

Vorteile

Integration with Active Directory
QR codes and mobile app make it easy for our staff to help customers
Dashboard tells you what you want to know about the status of equipment, reservations, and loans
Ability to create kits is a plus
Automated and customized notifications save a lot of time and work

Nachteile

There's not much to not like. I do think being able to set up multiple business hours to take care of regular, summer, and break schedules would be nice so that teachers putting in early reservations for the semester would not be restricted by summer hours. Also, we sometimes have issues with duplicate usernames in CHEQROOM as a whole so that some of our users in AD will not update correctly. It's a small number, and we have workarounds.

Vorteile

The most useful feature is using the software for gear inventory. Master online list of all equipment with serial numbers that you can sort through by different categories is a huge step up from a shared google document.

Nachteile

My department shooters mostly use the software to reserve equipment. They can predict gear conflicts prior to their shoot dates and sort it out amongst themselves. But the system to convert these reservations to check outs is sketchy. Often times, items will be held up in progress and won't convert properly. Also, because the app experience is so clunky, my shooters just won't convert their reservations. I usually do it for them, but often I miss them and then I can't retroactively check them out and back in again.

Vorteile

We have 40-50 different pieces of equipment and previously were using the equipment options in Microsoft Outlook; however, this became very sluggish with so much equipment. Cheqroom allows you to store and book out much more equipment and has organized it in a way that is user friendly and easy to see what equipment is available.

Nachteile

One thing that I do think would be useful to have is the ability to edit previous bookings. My team is notorious for forgetting to check in equipment for sometimes weeks. So if the equipment was only used for a week, on Cheqroom it appears that the equipment is booked out for 2 weeks.

It would also be nice to be able to edit the start of the booking as sometime we forget to check the equipment out until days or weeks later. This would be a nice feature.

Vorteile

Ability to track the equipment and then go back and look at records is a nice feature. Being able to put all of our equipment in and access it easily is also nice. Multiple equipment check outs has bceom easier too.

Nachteile

Would like to see customizable due dates- when I check someone out right now, I have to change the due date time every single time. Our stuff is always due at the same time the next day, and having to go in and physically change the time something is due is a pain. Would like to set it for 8:30am no matter what day it's due.

Vorteile

I like the user-friendly features. It is very straightforward when creating items and profiles. I like the option of creating and deleting fields as well.

Nachteile

I wish to customize the emails that are sent out to customers. Often time they look like spam and I would like to change the message to suit our use and personnel.

Vorteile

It has an extremely easy to use workplace. If you would like to track demo requirements, this is the best solution for it. It sends e-mail to the contact person about the check-out/check-in, you can schedule the units easily and it picks up the product image from the web. So you can clearly identify it. The mobile application is also easy to use. With the QR code support, we don't need any special hardware on field.

Nachteile

Right now, they have no domain customization, so the partners gets Cheqroom's e-mail, instead of my organization (can be good, can be not - depending the business). I need some usage right customization/separation, but overall, I can't tell any cons.
Oh, I can. It doesn't supports Brother label printer. We have one from that brand, and it will be easier if I can print the labels directly. But I can live together with this...

Vorteile

The graphics and ease of use. Editing and set up has improved since we started with the Beta versions.

Nachteile

Not always as intuitive as I'd like. Wish the calendar went by dates, not days of the week. It is cumbersome to refer to a calendar for the actual date not Monday to Friday, for example.

Vorteile

Makes it easy to track all equipment checkouts past and present!

Nachteile

Many features are continually being added, which is good. However, sometimes these features are updated suddenly, which can change how we use the software in the middle of a busy week, making it hard to adapt quickly.

Vorteile

I liked the easy of use of Cheqroom.
Also the possibility to use it via an app is awesome.

Nachteile

What I least liked is the flexibility. I feel restrained with Cheqroom. Also, I did not like the support before I purchased Cheqroom. I did not get a response on my emails.

Vorteile

Ease of use and easy to train new staff on, mobile apps, reporting and inventory management. Quick to add items and audit chain of custody.

Nachteile

Number of steps required to check out. No auto-complete on mobile. Sometimes buggy and requires reloading. No portal for reservation requests by students.

Vorteile

Every aspect of it. Functionality, user friendly interface, awesome dashboard!

Nachteile

There could be more features added, better location sorting (custody related sorting). Maybe add more optino of tracking items that were purchased from a company.

Vorteile

It's intuitive and helps us keep track of our equipment. Since using Cheqroom, we have reduced the amount of loss and improved tracking.

Nachteile

I don't like the pop-up in the bottom. It calls attention away from what I want to do and it requires me to close it out every single time.

Vorteile

I like that I can quickly and easily reserve equipment for people when I need to and that I can give users the ability to make reservations themselves. Being web based is a major plus.

Nachteile

The cost for the product once you get past 50 items is a bit more than i would like, but it get's the job done and i haven't found anything I like more so I suppose it's worth it.

Vorteile

The software is intuitive, it helps me keep track of my equipment with ease and accessibility. It is extremity flexible and I have it with me all the time with the iOS App when I get those last minute calls for equipment request. I like that we have equipment in multiple campuses and I get to manage only what's in my campus rather then all the equipment at once.

Nachteile

There have been 2 times when I couldn't log in to Cheqroom due to server upgrades on their end, but the downtime was fast. Nothing to worry about. Perhaps I wish it would allow me to do bookings or check-outs in the past, like a day or a week ago. I sometimes forget to create the booking and I setup the equipment, but I still want to add the booking to track the equipment and for future justification of equipment and numbers.

Vorteile

The ease of checking in and out equipment with your phone.

Nachteile

Needing to connect with fellow employees about checking equipment in.

Vorteile

We looked around at several inventory management systems but none of them were right. Cheqroom is exactly what we were looking for. An easy to use cloud-based inventory management system that would allow us to keep track of equipment rentals between two different warehouse locations. It is pretty robust but is easy enough for everyone in the office to use it to enter reservations, check out gear, check it back in, etc.

I'd say the best element of Cheqroom is the support. They are always quick to reply when I have a question or need help. More than that, they don't just give a short canned response - They really dig in deep, understand the challenge, test on their end, and provide several suggestions on how to address the issue I am facing. They really want you to succeed with their service and so far it's been a huge life saver for us.

Lastly, they have taken feedback and suggestions that I've provided and actually implemented them extremely quick. These updates, although minor, have helped the service really fit right in and work exactly as we need.

Cheqroom is one of those companies that I actually am happy and enjoy being a client of theirs. I'm proud of it. I hope as they grow, they stay awesome.

Nachteile

I will not call this a con, rather just a special request...(NOTE: We have already discussed this and it's been added on their development roadmap so this is not only not a con, it's a pro because they are planning on doing something like this at some point!)

Would be great to be able to manage non-inventory items - Small things that we want to keep track of how many we provided in the rental but don't want to track each item individually (e.g. How many charging cables did we give them with their rental).

Vorteile

I love the glossy feel. I love knowing where all our expensive gear is at any given moment. I love feeling like I'm in control. I like that I can create kits of gear, and pull items into repairs when needed. I like the calendar view a lot. I like having uniform labels for everything. Customer Service is fast and very helpful. I love that all users have signed a TOA and agree to our legal terms. That helps me as an administrator rest easy.

Nachteile

I really wish there was a better way to restrict items based on a users skill level. i.e., Someone in a basics class has access to certain camcorders, and other students in an advanced cinematography class have access to our DSLRs. As it is now, we're using locations as a weird work around. I don't like it much at all. it causes as many problems as it solves. If an advanced student wants to reserve lights and a DSLR.. they have to make two reservations, one from the 'advanced' location and the other from our 'basic' location. I really hope they add the feature to restrict gear rentals based on users skill level soon.

Vorteile

The ease of use. The use of barcode scanning & the ease of the barcode scanning to automatically thing this and kits.

Nachteile

The lack of a request & approve feature. Current, users can effectivily book their own equipment. We are an enterprise enviroment, and we need to allocate resources. So, it would be great for users to request items, and then have admins - approve deny books.
Booking method for hourly resources - so we have meeting rooms, and it would be great if they were bookable in cheqroom, so we can have 1 system. These booking wouldnt require 'check out/in'. they would be reservations, for 'timed' slots.
greater interation to slack. so notifications can be sent to individual members

Vorteile

This software allowed me to simply my workflow tremendously. We used to use a combination of the library check out system, a google sheet for reservations and a printed sheet for accessories. Now it's all in one place. Cheqroom generates a PDF that is auto-emailed to students. This software has freed me up to take on and do so much other work, I'm not sure how I could go back to a time without Cheqroom!

Nachteile

Some of the setup can be a little complicated but their support is available to walk through any issues.

Vorteile

Easy to customize fields, excellent QR code scanning, and now built-in automatic notifications. I am hopeful we will have mobile push notifications soon so it's not always an inundation of Cheqroom emails. Customer support has been excellent and updates with tangible improvements are regularly being released.

Nachteile

The mobile app is often difficult for users and many people on our team prefer to always use the web app. The main reason for this is the lack of a calendar view in the mobile app. It is difficult to see if there will be conflicts with a particular reservation/checkout and can sometimes lead to issues with equipment transfer between users.

Vorteile

We love the fact that the end-user can see product availability and book their own reservations. We also like that one reservation can include multiple pieces of equipment. The notification options for both end-users and administrators are a handy feature, and the ability to customize these notifications is wonderful! We also love the fact that there is a mobile app...our end-users love this feature!

Nachteile

Currently, there is no way to add in holidays and closed office days, which is quite problematic for us and requires us to be diligently checking each and every reservation that comes across. Also, there is no way to limit the reservation length currently, and this is also problematic.

Vorteile

Very easy to use, good self service facilities, able to book equipment by the hour. Always being updated, and adapted based on feedback. Good customer service. Good mobile app. Students have easy uptake.

Nachteile

Most of the cons have been dealt with. Main issue is that authorisation email is treated as spam by our servers - but this is true for everything.

Vorteile

I like that we finally have our equipment in a digital web based system that can be accessed from anywhere. It looks great and our organization is satisfied with it.

Nachteile

Most users find that it is not intuitive. Even my staff who have been using it for 9 months now regularly get confused and make mistakes or need to ask for direction for simple tasks.

I would prefer if it functioned more like online shopping where you can browse equipment adding items to your cart before starting a reservation. It is not very efficient to start a reservation and then use a different interface to search for additional items to add to it and no one seems to be able to find the drop down which allows one to select multiple items to build a reservation. This is the most noted user complaint. Often users make several reservations for the same day time, one for each item, and then we have to go back and manually combine them. (which is also not very efficient, if the same user has several reservations it should be simple to tell them to combine into one reservation)

Vorteile

I love how you can setup automation from email to reminders and time alarms so I don't have to waist my time going through and finding who's late.

Nachteile

For my particular use the calendar is worthless, all I see is [SENSITIVE CONTENT HIDDEN] streaks all across the calendar.

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Vorteile

I have been looking for different asset management software and have found that Cheqroom is really good at getting up and going quickly. It is great at finding asset pictures online so uploading isn't necessary.

Nachteile

The mobile software is buggy and doesn't seem to work exactly like the desktop version. Most of the freelancers seem to get confused with the assets and not always being able to find them. I generally have them use the Desktop version even though it is sometimes less convenient.

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Vorteile

The flexibility that Cheqroom gives us to handle assets to loan is great. It also provides many ways to look at your reservations, loans, and equipment. The feature I use the most as a manager is the Dashboard. I can quickly and easily see what equipment is out, when it is due, who has it, etc. Being web based makes it super easy to be able to quickly click on just about anything to look deeper. The most important feature for us is the ability for Cheqroom to create an electronic form for our customers that includes the terms of the loan and what they are borrowing.

Nachteile

One feature that is lacking is the ability to email people from the application. Having to pay for third party support is not great. I also am not thrilled about the reports. There is a very limited amount of canned reports and no option to create your own. Having the ability to export a report into Excel or CSV would be helpful as well.

Vorteile

CheQRoom works great for us. Stable, functional, has all the features and options we need. When we have questions or problems, customer service is extremely good - fast, very knowledgeable, very friendly.

Nachteile

The usability of the UI is good, not great. Even some experienced users occasionally make operating errors because the right button or feature is not prominent on certain pages or screens.

Vorteile

Import CSV file of equipment.
Easy view calendar.
PDF report generation and comments.
Generally easy to get setup.

Nachteile

Selecting equipment when doing a reservation is clunky. It could be made a lot better. The whole "load more items" thing is kind of dumb.
It's weird going from reservation to "checking out" to checked out. We don't have external users for this, we just use it to manage the equipment in our office. I should just be able to click a button and say the equipment is checked out.

It would be good to track the amount we charge equipment out at per-day of reservation. We currently charge our equipment out at per day basis. If we could track that in cheqroom it would be very interesting info to have.

Vorteile

Cheqroom is a super easy software that we use to check out our gear on a daily basis. We love the simplicity of how it operates, the notifications if something is late, and knowing who has what at all times.

Nachteile

We have yet to find a single thing that we don't like about Cheqroom. It always functions correctly and the ease of use when you get items QR coded is amazing!

Vorteile

This software is easy to use and fairly intuitive. It allows my organization to make checkout and reservation records as well as keep details on all of our loaning gear. I like that it is easy to customize information on your own or with their help. Support is very helpful if needed.

Nachteile

Nothing at this time. I like the software.

Vorteile

The best part about the software is the ease of use. It is easy to add items to the system, easy to create reservations and checkouts and is easy to teach new users.

Nachteile

Occasionally we will have staff that have issues with the phone app, but most of the time closing the app and reopening resolves any issues.

Vorteile

You can do almost anything you want and there are a ton of features I dont even use. It helps us to keep track of everything and by this keep our users accountable for our products.

Nachteile

It should be able to use Cheqroom in a stupid simple mode for user to only checkout and checkin items for others. We use it to keep track of our cameragear but our infrequent user sometimes get lost in all the options to checkout: item, reservations,calendar, checkout. That's why sometimes our item won't get checked out correctly. A mode in which it is possible to only make a checkout or a check in would be great.

Vorteile

Intuitive. Easy to set up and use. Effective inventory tracking. Great reservation making system.

Nachteile

The pricing scale makes too big of a jump from 50 items to 250 items.

Vorteile

That everything is under one app and I can use my phone do all checking and checkout that all

Nachteile

The new dashboard I don't like it's not giving me info and make thing not easy to see what's going on

Vorteile

The phone application and the barcode reader on are simple to use. Our staff can book out items in batches or groups.
Cheqroom is an easy place to store information for quick and easy access

Nachteile

Items which require frequent calibration need to have a warranty period entered as a work around solution presently.
If Cheqroom was to add a calibration date feature with reminder it would be great

Vorteile

Software provides a quick and easy way for our team to track and manage our inventory through an app on their smart phone.

Customer service is quick and development team seems quite flexible in considering feedback from users.

Nachteile

It can be cumbersome to quickly and easily check the status of checkouts for any users that aren't Self Service. Due to how our department is structured, it doesn't make sense for our users to be Self Service.

Vorteile

Checqroom has many advantages over other asset tracking solutions. The Navigation is efficient and provides many avenue to locating items, reservation, checkouts and report. The report and automated communications are very customizable with parameters that can pull information from item or contact details. Importing and Exporting information is well thought out and the SSO integration is a real time saver from a management perspective.

Nachteile

The only Con for us, is the cost. Comparatively, they are cheaper than the bigger players in the Asset Tracking service. Lesser services exist with much less features and customizability.

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Vorteile

The QR code scanner is the best part of the app. Recording every action, so you can see who did what is very useful. Being able to add photos is also beneficial.

Nachteile

I've contacted Cheqroom previously about the problem, that you can not see the SN entry in the app (because the keyboard covers it). I wish the photos and all information I attach to a reservation would carry through to the checkout. I review the checkout and check in the products, but I can't see the photos I took because they are in the reservation. Finally, when adding products, I want to be able to use existing photos already in our database when adding an identical item to our inventory.

Vorteile

This software helped us automate all the manual processes we used to run for our demo equipment loans within our sales teams. It now helps us track verything real-time and acquire really useful insights from the reports that the tool provides.

Nachteile

I would add even more options to customize the permissions for making reservations, improve the reporting tools and notification emails configurations. I also do not see mobile notifications enabled yet.