Databox

Vorteile

Databox is a great software for keeping track of your data. It's easy to use and has a lot of features that are really helpful. I like that it's always up to date and that I can access it from anywhere.

Nachteile

I'm a huge fan of Databox. But sometimes i find it to be a bit clunky and difficult to use. The interface is not as user-friendly as I would like it to be. Additionally, I find the reporting options to be somewhat limited. Overall, i would still recommend Databox to others who want to make nice looking reports over multiple sources.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Databox

Vorteile

It brings together data for easier analysis which leads to better and faster decision making. It also leaves more time for strategizing on workflow and evaluation. Despite being highly guarded with technology, it is quite easy to relate with. Reporting and data entry is now digital and more advanced. I see a brighter and more promising future with Databox.

Nachteile

It is sometimes hard to customize the tool. I wanted to work with my own settings but it really delayed me so I ended up using the default settings.

Vorteile

It's easy to embed a databoard into your own member portal.

Nachteile

Advice: try any other company first. Databox will waste your time and your money and give you a headache.

Review rant: After 2 years of trying, we were never able to fully launch Databox with our clients because there is always another issue with Databox. Their templates break, individual metrics stop working. Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they made, then they act all confused and pass along the blame. Meanwhile days to months go by.

One issue with them took two months to fix. Meanwhile this was a huge issue that prevented me from even testing the platform with clients. The issue did not allow me to choose individual Facebook or Instagram accounts. Databox would by default pick the first IG or Facebook account on the list. So when trying to create a Databoard for a client, we were unable to do so until they fixed the issue. This took them almost two months. I emailed them about it like 10 times as well over the course of the month. Most emails were ignored.

Overall this is not a platform I would recommend to anyone.

Runaway from them and take them off your consideration list. Safe money and a headache.

Vorteile

Easiest cloud based software to create customized Dashboards

Nachteile

Price needs to be revised in order to accommodate small business operations.

Vorteile

Databox has the right business intelligence option, and it uses data for analytics.

Nachteile

Databox is cost manageable, and no operational fault.

Vorteile

It's very simple set up. It takes a while to set it up but then it's easy to move graphs around.

Nachteile

The most simple calculations are wrong too often. Also can not get certain dashboard overviews that look very easy. Their answer is because it's not possible as it comes from different sources, which for me is the whole reason to use this tool. I can not rely on the data and have to still manually calculate.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Databox

Vorteile

The UI is fine and the user experience is relatively easy to navigate.

Nachteile

Overpriced for what you get. Terrible support and customer service. The worst from any company I have worked with. So many better options out there than Databox. We use Looker Studio and our clients have been so much happier.

In Betracht gezogene Alternativen

Warum Databox gewählt wurde

Gründe für den Wechsel zu Databox

Vorteile

The tool has intuitive visualization features that help to analyze data effectively

Nachteile

The cost to acquire is high compared to alternatives

Vorteile

One exceptional feature of Databox is its alert system, which alerts us right away to any anomalies or noteworthy changes in the data. Being able to keep an eye on important metrics in real time has made us much more responsive.

Nachteile

Data loading may take a little longer when there are big datasets.

Vorteile

The dashboard are user-friendly and can be customized easily.

Nachteile

The speed is slow for big datasets. And when i used free trial they only allowed 3 dashboards only

Vorteile

It allows us to easily create reports based on our needs, take in different datasources and aggregate them, does not require you to be a data expert to use it and provides great insights. It also allows to set up email reports to go at certain times which makes your job even easierIt is the ultimate business intelligence tool

Nachteile

I don't have a need for more integrations at the moment, but certainly he more platforms Databox can introduce the better

Vorteile

Ease to visualize and analyse dataInexpensive

Nachteile

Lacks customization to consumer taste and design

Vorteile

I adore databox for a lot of reasons. It's quite intuitive, to start. You don't have to be an expert with data. With sophisticated data modelling capabilities, we can change the measurement display, and the programme really manages all the frames for me. Additionally, everything has built-in connectors, so I can often create a fantastic dashboard with only a few clicks. The programme itself has a nice appearance, and it has some useful features that allow for the clear visualisation of a lot of data.

Nachteile

It's not that I dislike what I'm going to say, but I'd want to have access to more instructional films, particularly ones that teach me how to assist myself. Data sources can occasionally lose connectivity when using Databox, which might result in the loss of historical data.

Vorteile

-Great at calculating custom metrics or calculating one metric from two or more data connectors -Offers great pre-built templates to use -Excellent pricing and offers 3 hours free one on one training-great for creating goals and tracking goals

Nachteile

-Learning curve-limitations on number of connectors you can have at a time (You have to pay extra for each connector after 10th)

Vorteile

The visualizations are great. The visual options are really some of the best I've seen.

Nachteile

Databox probably has the worst customer support of any software company I've ever deal with. That's not an exaggeration or hyperbole, it is absolutely atrocious. It can take hours or days to get a support response that's so obviously incorrect that a user with just a couple hours on the platform would know that it's wrong.

Vorteile

Amazingly powerful and rock solid up time.

Nachteile

It does take a tech savvy designer to set up.

Vorteile

The visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.

Nachteile

Once the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Vorteile

Easy initial set up and solid daily results (the sync with Google is really good)

Nachteile

Lack of more parameters for fine tuning reports

Vorteile

Easy to setup. They have a great iPhone app so can review all data on my phone. Every morning I receive an email on our business performance which is really helpful.

Nachteile

So far I'm happy with the tool, no things I don't like.

Vorteile

Its absolutely brilliant that they allow you to connect up to 4 social media accounts without having to pay. Social media isn't top of the list at our company so all we really need is Google Analytics and Linkedin. Once everything was set up and linked and I had spent a bit of time customising the boards all I have to do now is update and share them each month for the directors meeting. Super easy!

Nachteile

Its obviously a very complex piece of software and I'm sure there are things it does that I don't even know about yet.

Vorteile

This is a really good tool to show a lot of platform data in one place. Also really handy to be able to share the links and the updates show within the share link pretty much instantly.

Nachteile

The data connectors were pretty limited, but now I believe they are bringing more out and you can now create custom reports!

Vorteile

I used the software for two years and I liked the idea of the software, creating dashboards for easy review. If they had only worked.

Nachteile

I never logged on without reconnecting one or all of my sites. Never. I was told the software was being upgraded, user error, weather (really) but it never was resolved. After two years of hoping it would be what I needed, it never was and I left.

Also, as a warning, leaving is draconian. If you don't click the one hidden link to delete account, you will be charged and they will not provide a refund.

Vorteile

The aesthetics of Databox's databoards are beautiful. Configuring the blocks is simple, and the integrations are expansive. Additionally, they're easy to share and embed. But above all, the customer support is terrific.

Nachteile

Customization is quite limited, which is good for less technical users but a drawback to more advanced ones. Also, Google Sheets integration is only on the paid option.

Vorteile

I have access in one place to every important metrics I care. Just few clicks and I can change what I see on my phone and share with all my coworkers.

Nachteile

It wasn't an instant "click" in my head what Databox can do for us. There are almost no guides or documentation. Default metrics they fetch were not useful for our business.

Vorteile

- amazing support team- adaptable system allowing us to congregate data sources

Nachteile

- bit glichy occasionally - would be great to get more data sources added e.g. appsflyer

Vorteile

Ce logiciel me permet de gérer les bases de données de ma clientèle et de mon entreprise

Nachteile

Le coût exorbitant de l'Internet et de l'abonnement est observé

Vorteile

The platform is very user-friendly. It's easy to learn and the customer service takes their time to walk you through all of the features and questions you may have when learning the platform. The platform has so many integrations and is incredibly flexible.

Nachteile

Still missing some more obscure, less popular, integrations.

In Betracht gezogene Alternativen

Warum Databox gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Databox

Vorteile

It has a lot of integrations compared to their competitors and offers better reporting options.

Nachteile

The price and they lock certain features behind a paywall when it doesn't seem necessary as a way to charge more fees to customers.

Vorteile

Good that it integrates with Slack.

Nachteile

Signed up for a year, was ok. Auto renewed for double the price I initially paid. Ask to cancel/refund and was initially ignored. After reaching out again I was told there is nothing I can do and I'm locked in for another year. No offer of even a partial refund, especially given there was no useage. Pretty disappointed. Avoid.

Vorteile

The best thing about Databox is its flexibility. You are able to display nearly anything that you'd like as long as the integration is supported. Reporting can be automated and streamlined, saving time.

Nachteile

There is a bit of a learning curve initially. However, it is not impossible to figure it out by any means. I think greater resources and the implementation of these resources in easy-to-locate areas would be great.

Vorteile

positive points are the integration with several data sources,customization of dashboards and reports and the ability to share results with others

Nachteile

Negative points are the complexity of configuring the indicators, the lack of text formatting options and the limitation of the free plan

Vorteile

I love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc. I am showing data in a fancy and easy way to monitor the metrics' performance.

Nachteile

I've noticed some glitches. 1) After data is updated automatically, sometimes the dashboard doesn't seem to be updated, and to get the data updated, I need to change the date range and get back to the previous date range. 2) In the table settings >> multiple metrics can't sort based on the metric only manually; it would be great to sort dynamically ascending or descending3) I can't view log changes, Ex. If another college works on the same board, I can't see my changes vs. theirs.

Vorteile

Databox is highly customizable, allowing for white-labeling, custom reporting, and and offers a wide selection of native datasources that you can sync with out-of-the box.

Nachteile

Unfortunately, their customer service can be a bit slow to respond to requests.

Also, for more manual reports that utilize lots of texts and screenshots, there isn't much customization available to format text and images. This can make for reports that don't look great.

Vorteile

the visualizations are great and is easy to customize. I always thought Tableau was too much. Databox gives you nice-looking dashboards without it being overall flashy or complicated

Nachteile

I wish the dashboards were bigger so i could fit more information. or i wish i could connect them and make it so i can scroll to see the different dashboards. but really i wish they could be organized better. it's nice that people can organize the way they want but i wish by default the order was what i set. i also wish there were folders so i could group the marketing dashboards all in 1 spot then give everyone access to that folder instead of one by one. so i try to color code the dashboards to make it easier but not everyone is going to get that. i also don't like that anyone can share the datawall of a dashboard and then they get added to the account. i wish there was a verification process that would notify me when someone new is trying to view a dashboard. but b/c people can just share i see random emails get created and i want to be able to have more control of our data and make sure they are seeing only the things they should be seeing

Vorteile

The drag-and-drop reports looked nice and made it easy to create visualizations.

Nachteile

The platform was constantly going down. We had significant outages for the platform and their ability to sync with Google Analytics. This caused our reporting to display incorrect data, if it showed data at all.

Vorteile

I like how simple the programme is to use and how simple my life is as a result. It works best for taking charge and anticipating success in the future. the reports that it generates in my view are fairly full as far as information is concerned, they have been extremely valuable to me to build and rethink methods that allow a quicker growth of my company's marketing. I also appreciate that your monthly or yearly subscription covers a lot of popular data sources. As a result, it's simple to get going quickly and demonstrate insights in a lovely user interface.

Nachteile

The controls and some of the difficulties in aligning the time periods for the data, which are mostly due to the variety of the data sources, bothered me a little. The service advertises itself as a simple method for data analysis and reporting. The setup and administration are actually unreliable and hard to set up.

Vorteile

With Databox, I can create custom dashboards and reports to display the data that is most important to me. This allows me to tailor the platform to my specific needs and get the insights that are most relevant to my marketing agency. I can see the real-time updates that allow me to stay on top of important changes. It allows sharing my data with my team members, clients, and stakeholders which really helps me to run my business.

Nachteile

Databox is a little more difficult to use than other similar tools. It may require a learning curve to get the most out of the platform. I have used similar tools earlier but Databox seems a little complicated to me. It took around one week to learn Databox properly. When we create custom dashboards and reports in Databox, Databox doesn't offer as much customization as other tools. This could be an issue for users who want to create highly specific or customized views of their data. Databox is a little expensive. This may not be an issue for larger businesses with significant budgets for data analysis, but it may be a concern for smaller organizations or individuals like me. Hope they will reduce the price soon. :)

Vorteile

Easy to use. Has all of the connections we need. If we don't have a connection, the team is quick to try and implement it. The hourly refresh is awesome. Helps our team stay informed, helps our clients see how their investment is put to work. The time our team puts into the tool, we get twice as much back out of it.

I love that it has the ability to layer on multiple sets of data with the same detail as Grow or Tableau, without the restricting price tag.

Nachteile

Sometimes the API integrations are clunky. For Google Analytics where sites have a 100,000 views per day, the ability to use the custom queries becomes more limited. I would like to see improvements on the text formatting for that data block and the bar chart visualization. The data gets too tiny to read at certain points, no matter how big you make it on the screen.

Vorteile

I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.

Nachteile

While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time.

All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...

Vorteile

The things I enjoy most about Databox is the flexibility of this platform as well as the overall user interface. There are truly so many different options available for you to configure dashboards to your wants and needs. For example, Databox offers a ton of different data visualization options. Additionally, the ability to create custom metrics has proven to be an extremely useful and flexible tool in Databox as well. With regards to the interface, the platform overall is very aesthetically pleasing and my colleagues love the way the dashboards look. Overall, this platform really checks all the boxes for me. As a Marketing Data Analyst, I'm very happy.

Nachteile

I think the only thing that can be improved with Databox is perhaps allowing an unlimited amount of dashboards for accounts or a higher amount of dashboards with each account subscription they offer. Users should be aware that to get a large amount of dashboards in your account, you will likely need the highest subscription. Other than that, I do not have any complaints at all. This platform truly has managed to have everything I want and need.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Databox

Vorteile

The templates are great and the dashboards are easy to build or customize. You can connect everything I regularly use. I love that I get a report every morning on my inbox.

Nachteile

It could use a better iPad App but its not critical, browser version works well.

Vorteile

With Databox, creating custom reports from many sources is a breeze. Google Analytics and Google Search Console, for example, have been combined into a single report. Normally, this wouldn't be possible in a single report, but it was in this case. To get started, you can leverage a variety of different data sources and Databox's many integrations. Even if integration is not possible, you can still upload your spreadsheets and produce a report from them. Each report metric has a metric that can be narrowed down to the exact one you desire. Calculated metrics can also be used to create your metrics.

Nachteile

The data periods are difficult to align, but this is due to the various data sources rather than the program itself, as some of the settings are a little quirky. As I progressed further into custom metrics, this should not be a problem for the customer looking for a standard dashboard.

Vorteile

I like the customer support and User Interface. It's very easy to build and it has a lot of pre templates. We can use any templates and change them according to our needs.

Nachteile

Databox have to think about a free version for google sheets. AS Google already has the dashboard called the "Google data studio" version where anyone can freely set up their dashboard without any hustle. So if it is only for google sheets then the databox must think about a free version.

Vorteile

This tool allows you to create data visualizations, see your key performance indicators (KPIs) at one time, and even make it easier to back up your statistical analytical data.

Nachteile

nothing negative to note but I would rather say that this software is more advanced than any of the other analytics tools I've ever used.

Vorteile

I love being able to have complete customizable control of my key metrics dashboard. It allows me a daily snapshot of how we're performing. Plus, being able to schedule snapshots be sent to Slack and email, etc. is great. I also love the goals feature, being able to put our metrics into context like this is great.

Nachteile

Some of the integrations are a little lacking, meaning data isn't always super accurate or up-to-date. We definitely cannot use a Databox board as a undisputed source of truth to report on, but rather as a snapshot to see trends. E.g. our Ahrefs Domain Rating is hardly ever correct on the board. I also wish there was a little more functionality within the integrations, the options for what you can pull from ActiveCampaign and Intercom are pretty lacking. And I wish they had a ChartMogul integration too!

In Betracht gezogene Alternativen

Vorteile

I like how clean the interface is and how easy it is to connect multiple data sources to make sense in a dashboard.

Nachteile

The only thing I didn't like is that it wasn't unlimited and completely free.

Vorteile

Databox makes it easy to create custom reports from multiple sources. For example, I've created a single report using Google Analytics and Google Search Console. Normally this would be impossible in a single report.

You can use many different sources and Databox has multiple integrations that help you get started. If there isn't integration you still upload custom spreadsheets and create a report from those.

Within each report metric you can then filter down to the specific metric you want. You can also create calculated metrics to create your own metrics.

Nachteile

There can be a steep learning curve to get the exact metric you want. I had to spend a lot of time getting the correct filters and segments from Google Analytics. However, I was finally able to create those reports.

There is also a huge amount of data you can analyze and figuring out the exact metrics to report on can be daunting. But that can also be a result of not figuring out the best KPI's before creating your report.

Vorteile

it is a very appreciated software in the analysis, the exploration of the data. it also allows to share its work

Nachteile

Difficulty to manage dates in visualizations

Vorteile

simple, easy to use and it integrates into slack which makes it easy to give automated reports to our clients

Nachteile

no real cons, but it would be great if the custom equations were on the basic plan. Seems like something everyone should have access to especially given how much i'm paying. Something as simple as Cost Per Purchase is not available on the TikTok dashboard when it is clearly available on TikTok

Vorteile

I think most people use software like this to track their business outcomes, but my wife and I? Nope. I mean yes, I have my mailchimp and social media results on there, but also bank balances, to-do lists from Google Sheets, all kinds of stuff across two cheap monitors that just sit in the corner of our house. You'd think that'd be anxiety inducing but it's the opposite - I wake up every day, know where my business is at, know where my finances are at, have the "honey-do's" all prepared, and even see the weather. I LOVE this program. Yeah it's a little more expensive than others but 100% worth it for the extra integrations. Recommend without hesitation.

Nachteile

It should be free for everyone everywhere, airdropped by satellite into rural villages with API manuals. ... no really though, it could be cheaper; there are iOS / Apple TV equivalents that are a quarter as expensive. If it weren't for the breadth of integrations I'd consider something else - but between those and all I can do aesthetically, it's a no-brainer.