Grade.us – Bewertungsseite 4

4,8
Gesamtbewertung
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4,8
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Stephen
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.4.2016

Great product and excellent customer service

I have called twice with questions on how to optimize grade.us for my business. The first time was with Jon Hall and he showed me how to set things up quickly to do what I wanted. The second call was with a lady who helped me so quickly that I didn't even get her name. They have a great product here. It is reasonably priced and so easy to use.

Sean
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2015

this thing is EPIC

I've been using RepLoop a long time, since beta, even before it was called RepLoop. We've used every possible reputation management system over the past 6 years of business doing local marketing and the features in RepLoop are a veritable "greatest hits" of all of the best features of other systems. The owners are extremely responsive to user input and have aggressively and quickly made improvements and changes to the products over the past 2 years to make and keep it cutting edge. We run all of our clients through RepLoop and they are thrilled with it and the results it provides.

Nate
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
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Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 26.11.2018

Very Smart and Extremely Useful

Vorteile

-Fantastic layout for looking over reviews
-Very valuable if your business relies on word-of-mouth reviews online
-Good customer support

Nachteile

-Reports are not super customizable
-Not really any true cons

Antwort von Traject

Wow, thanks for the thoughtful review Nate! So happy to hear that the free trial worked for you. I'll let the support team know that you appreciate them and the product team that you liked the layout. (I'll also relay about the customizability of the reports)

~Garrett

Beantwortet am 27.11.2018
Meredith
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Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.10.2016

Thanks, from NV Models & Talent

I believe it Must Be Said that working with Garrett S. from Grade.us has been a completely positive experience! He has walked me through the set up and all of the great features of the platform and made sure that I knew I could contact him whenever I needed a question answered.
In addition to the top-notch customer service we have received, the funnel has been easy to navigate and set up. I believe Grade.us offers HUGE value for the price and I am looking forward to the next several months. It is going to be exciting to see the positive changes to our online presence.

Boariu
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 18.4.2019

Review platform

Garde.ua helped me to gain some costumers for my marketing.

Vorteile

It is a platform to review your marketing and is free to try.

Nachteile

The platform needs a little more features but it is fine even how it is.

Antwort von Traject

Hi Boariu,

Thanks for the awesome review! As we grow our company, we're always looking to add in features that better serve our customers. Feel free to share specifics, as we take all feature requests into consideration.

Warm regards,
Kelly Rogers
Director of Customer Success, Grade.us

Beantwortet am 22.4.2019
Kyle
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2015

we added 24 businesses in 5 months at $97/month which generates us an easy $2,328/month on...

I signed on with Reputation Loop earlier this year to replace an inferior reputation software we are using and have been very happy with it. We are a Google AdWords PPC lead generation focused agency and just by offering Reputation Loop as an upsell to our existing clients we added 24 businesses in 5 months at $97/month which generates us an easy $2,328/month on autopilot. Not bad for offering it as an upsell to our existing clients. Its super easy to deliver, our clients love the software, and its incredibly profitable for us so we love it and highly recommend it.

Peter
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.3.2015

Easy to use and does the job right!

I have shopped for reviews management software that was not only easy to use but also delivered the best result for myself and my clients.

Grade.us does exactly that with support that is second to none!

If you are managing reviews online for your company or your clients, then you definitively need Grade.us!

Alan
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
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Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2017

Would Give 6 stars if could for SUPERIOR customer service

Excellent customer service, top notch, very impressed. Using for my retail business with multiple locations.

Vorteile

Customer Service is absolutely amazing

Nachteile

Overall impressed with no cons...customer service was always right there to guide me with any questions

Charles
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
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Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2019

Best Value

Grade.us is helping us increase our online reputation.

Vorteile

This site provides us with exactly what we need to meet our online reputation goals.

Nachteile

There's nothing we have encountered currently that we haven't liked or would like to be better.

Jeremy
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Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.12.2016

Great for a beginner like me

I have a small business that works with a few different service oriented companies that needed an easy way to gather reviews. After looking at several options I felt that Grade.us was the best fit for my company. The support team helped me get setup and my clients their first review.

Syd
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.12.2016

I have many happy clients

Using Grade.us to help clients get more reviews, and to more easily address negative reviews. Recently upgraded to agency plan and starting to use the email invite - that has been working very well.

Vorteile

The review stream.

Nachteile

Haven't found anything I don't like about it.

Andrea
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 2.8.2017

Great for monitoring reviews across all platforms.

Vorteile

It was simple to figure out. I can see all of the reviews and not feel like we are missing something.

Nachteile

You cannot reply to Yelp reviews within the software. It's a hassle to go outside of the software to reply.

Patrick
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2015

Smooth Software. Aggressive Pricing Model. Happy Clients.

We've been using Reputation Loop for several months and are excited every time we get to show a client. As a web development and SEO company, we wanted to bundle, but we saw more potential in it, so we created a new business solely focused on helping small businesses earn more online reviews and Reputation Loops's software allows us to do that with ease. I recommend this product to any agency or web company looking to offer something unique to their existing client base. Our clients are happy. Thus, we are happy!

Rachel
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 1.9.2016

iSearch By City Review of Grade.Us

The software is super easy to use and our customers are responding favorably. Great value! Much more affordable than most of the competitors. In less than 2 weeks we have generated 14 new reviews.. more than we had acquired in the past year.

Vorteile

Super user-friendly

Jenn
  • Branche: Gastgewerbe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.10.2016

Reputology is key for growing hospitality companies!

Reputology allows a growing hospitality company the opportunity to monitor its locations and provide direct feedback in order to improve guest relations. The platform allows for all management to be involved with individual access levels.

Vorteile

User friendly

Nachteile

NA

Christopher
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2015

Easy to use and very effective for generating positive reviews.

I've been using Reputation loop for a little over 12 months and have nothing but positive things to say about it. The entire platform is built with the user in mind. It's simple to use and it actually works like it's supposed to. A rare thing to find with software these days.

I'd say my favorite part of the whole software is the built in "review filter" technology that lets unhappy customers vent but do it in a private setting and not online for the world to see.

Top notch platform!

Kellie
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.5.2018

Great Service to Monitor online facility reputation

It allows us to review many on line comments and shows us where the sites are most visited, we are able to manage our online reputation easier using this product

Vorteile

I really like the product monitors the facility on various sites and generates reports to show me what I need to look at, I do not have to search all of the different sites one by one

Nachteile

I have not had anything I do not like about this service at this time. it is really a great service. The service allows us to look at our reviews all at once and provides great feedback to report back to company executives

Steven
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2015

Fantastic product!

We have been using the Reputation Loop platform at my organization for several months now and have generated more on-line reviews in these months than in all of our previous efforts combined over the past few years. Very simple to use from both the administrator and client perspective. Excellent dashboarding makes it easy to obtain the data you want at a glance. Superior customer service. Just an excellent product that I would recommend without hesitation to any organization.

Mary
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.8.2016

AMAZING SERVICE!

Such a great and easy service. Customer support is incredible. I will use Reputology for all of my clients.

Vorteile

Reputology keeps me very organized. The alerts on new reviews is extremely helpful.

Nachteile

No cons.

Marie
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.10.2017

Great.way to manage reviews

Vorteile

The email updates save a lot of time. Reputology makes managing reviews of multiple social media campaigns easy

Nachteile

I would prefer to billed monthly rather than annually. Price breaks for multiple companies would help

jason
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.7.2016

The Best Software out there.

Best software and customer service out there. Very excited to be working with such a great team to help everybody play on an even playing field.

Vorteile

easy to use... will make me money

Nachteile

cant find anything wrong yet

Kristi
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.3.2016

User interface and customization are top-notch

I've just begun to use Reputology, and I'm very pleased with how easy it is to use. The interface is set up in a very organized manner and I can quickly and easily access the information I need.

Reputology allows me to tailor reviews according to custom filters and respond quickly and easily. The tool boosts productivity and enhances our ability to connect with our members.

Antwort von Traject

Thank you for the positive review! Glad you are enjoying your experience with Reputology.

Beantwortet am 1.3.2016
Grant
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.2.2016

straight forward easy to use SaaS platform with great results

Getting started with this software was very DIY and simple to follow and understand. When I needed support (which was very rare) the support team was responsive and solved my issues. The amount of quality reviews for my agency and and my own clients has exceeded my expectations whether its through the email engine or SMS feature. I would recommend Reputation Loop to anyone looking to boost their ranking on any review sites out there! Thank you Reputation Loop!

Nick
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.11.2015

Great service!

For starters, they answer the phone! I had someone walk me through the entire setup process for our white labeling. The reporting is thorough and the setup is fairly simple. Great people, great service.

Carl
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.5.2018

Been using for about a year. Have 5 clients on Grade.us currently.

Vorteile

1. G.us is intuitive to set up and use 2. support online is easy to search and understand 3. tech support hotline is FANTASTIC!! 4. I liked your response to Google's April 12th changes 5. your sales materials are usable 6. price is right.

Nachteile

There is nothing I don't like about Grade.us Capterra requires that I hit 100 characters minimum. Done.

Sam
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.4.2017

These guys are great!

After paying an amount for one store with one review soliciting software, I was able to get up to 25 stores for a cheaper price with Grade.us. Just as feature rich even if it isn't as pretty.

Brenda
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.6.2020

Outstanding customer service

The experience has been good. Like any software there is a learning curve.

Vorteile

The software accomplishes what we need to provide for our clients. It is fairly easy to use. White labeling.

Nachteile

If you white label yourself you need to have some experience to accomplish this. But, it was pretty basic for our technical guy.

Chris
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2015

So Glad I found This!

I was looking for a reputation marketing system that is both simple to manage and powerful for my clients. This has been a perfect fit. It does some incredible things that I wouldn't expect at this price point. My customers are feeling much more secure having more control over their reputation. This is a great product and I'd recommend it to any business looking for a robust yet simple to manage system for their reputation.

Sommer
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.12.2016

Very Helpful!

We love using Grade.us for reviews! Helps us keep on top of our customers' experiences so we can head off any major issues.

Vorteile

easy to use, helpful support

Nachteile

expensive

Troy
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.4.2016

Awesome product and Literally the best SaaS customer service I've experienced

Jon and the team at Grade.Us are rock stars. After looking at a number of review tools, there's has proven to be the most user-friendly, flexible and effective, not to mention extremely affordable.

But what surprises me even more is the customer service. Jon is available to answer questions, provide tips and steer me in the right direction. He's a pleasure to work with. Can't recommend these guys enough.

Patricia
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2016

Reputology Review

We like how we are notified whenever we receive a review and from what outlet it came from. We also like how it shows us our overall rating and how we're able to access all our reviews from one site.

Scott
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2015

Generating Lots of Positive Feedback For Clients

The software is easy to set up and easy for the client to use. If they can add an email and an name the software takes care of the rest by dripping a sequence of emails to the reviewer asking them to post their positive feedback online.

Along with that, images of the positive reviews are auto generated and shared to social media sites like Google, Twitter and Facebook.

Would highly recommend!

Adam
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.1.2017

Awesome Product and Service

We started using Reputology last year and love their product and service. Their product is easy to use and makes reputation management a breeze. In addition, they provide great customer support when we have questions and need assistance with various things that come up. I recommend trying them out for your reputation management needs!

Antwort von Traject

Thanks for the great review! We love working with you, too!

Beantwortet am 17.1.2017
Cameron
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.8.2016

Efficiency at its Finest

This product is streamlined. It's easy to navigate and looks really nice too. I couldn't imagine another product that would outperform the user experience of Reputology. The support team behind the product is awesome too! We have enjoyed working with our rep to help better understand the product and tailor it to fit our needs. They've been very responsive and receptive of feedback.

Antwort von Traject

TY, Cameron!

Beantwortet am 22.8.2016
Ben
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2016

Awesome service and reactivity

I work for an e-commerce agency and Lord knows being able to fix things on the fly is crucial in order to maintain strong relationships with (and impress) our clients. The whole Grade.us team has done (and is still doing) an incredible job at helping us with the setup of our platform in an incredibly timely manner. Every time I'm asking a question, I get an answer right away and even when we're trying to push the platform a bit further technically speaking, the team provides a solution in only a couple of hours (or days for biggest requirements).

Great job guys!

Vorteile

Ease of use
Flexibility
Quality of support
Great price

Anya
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.10.2016

Reputology Review

The Reputology platform aggregates efficient data in real-time, allows for quick responses through each of the supported review sites and has a user-friendly interface. If you manage a large number of business locations, this platform is ideal for dealing with reviews in a timely manner. In addition, the customer service has been top-notch in responsiveness and receptive to all feedback.

Ramsey
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.3.2016

Love this company

Everything has been great working with Reputology. They've helped us take the next step managing our online presence in the hospitality and food and beverage industry. The results are revenue and you can't ask for anything more than that.

Antwort von Traject

Thanks, Ramsey! Many businesses don't realize that improving reviews impacts the bottom-line. We're happy about your success with Reputology.

Beantwortet am 17.3.2016
Shannon
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.2.2016

Great customer service!

Working with Jon and Cindy has been great.

They are both very responsive and provide detailed answers to our questions.

Brandon
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.3.2015

Excellent!

Absolutely love the platform and the customer support. Innovative and always evolving! These guys know what they're doing.

Neil
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.12.2016

A Great Tool

Grade.us is a great tool to help you not only facilitate the process of getting reviews but to manage and monitor the reviews that come in. I love having alerts that I can follow up with along with the ability to add an auto-updated feed of reviews to my sites.

Vorteile

East to use - wizard based.

Nachteile

Have to have a minimum of 5 clients to get started.

Bud
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2015

Customer Feedback & Review Platform

We have been using the Reputation Loop platform and cannot recommend it high enough. The platform has been seamlessly upgraded over the past several months to include many new features.

Companies that want to drive a customer service culture within their organization and drive their happy customers to leave positive online reviews this is the only choice!

Matt
  • Branche: Onlinemedien
  • Unternehmensgröße: Selbstständig
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.12.2016

Excellent Software and Service

I couldn't be happier with this product. It's truly easy to use and any questions are answered immediately. I'm a web consultant, and I've been working to get my current clients on the system. I've got a few happy ones so far! The rest just don't know what they are missing.

Vorteile

Ease of use and support

Amanda
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.10.2015

I use this software on a daily and it simplify my daily tasks

This software helps me with my daily duties on servicing my guest. This software is user friendly also training for this software is a piece of cake. Thank you for such a great program.

Antwort von Traject

Thanks, Amanda! Glad to hear our software is working out for everyone at ReviewManagement.com. I know you guys have quite a few agents being trained on it!

Beantwortet am 30.10.2015
Matt
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
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Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.10.2018

Perfect for capturing reviews

Vorteile

Simple, easy to use system to send out text and email reminders for your customers to leave online reviews on the websites of your choosing. Mobile pages look great on the consumers end.

Nachteile

I can be time consuming entering multiple customers in if you don't have them already listed in the proper format to mass-upload.

Antwort von Traject

Thanks, Matt! So glad to hear that everything has been working really well for you. I'll share your appreciation with the team!

Beantwortet am 25.10.2018
Abhishek
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
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Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 15.9.2017

Ease of Use

Vorteile

The way it combines various campaigns in the suite is amazing. It helped a lot to monitor every platform in one suite whether it be emails or SMS. They have covered every aspect of the same.
Moreover, the data security aspect is also taken care of.

Nachteile

On the go access of the platform is missing. If an app could be made for the suite for anytime access would be great and one would not have to have laptop everytime.

Jim
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.4.2016

A wonderful addition for my clients

Grade.Us is the cream of the crop for reputation management apps for my small business clients. I'm notified anytime there is a review for the client and it is so easy to keep my client happy with it, I have trouble believing it. Other features include a listing on my client's website of all of her terrific reviews and it is automatic!

Kim
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2015

Superb product and amazing service

Grade.us is a robust review management software solution that makes my job SO much easier. Form helping us gather reviews to reporting them internally and so many other things. I rely on it. The team behind Grade.us is on top of things. Always working to improve the software and communicating it quickly and well. Five stars all around!

Essmat
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Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.5.2016

Great Software, Great Service!

When we compared all of the different review softwares that are available, we quickly realized that grade.us covers all the bases. Easy of use, flexibility, white labeling, great customer service just to name a few. We are now bundling the review monitoring and streaming software as a part of our basic offering to all our clients.

Taylor
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Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 20.12.2016

Grade US is amazing!!

The platform and features are really good. Where things are located and the terminology of the settings is difficult to understand. Its intuitive but if I didn't know, I usually would use the resources tab which has a ton of info. If I couldn't easily find the info I was looking for, I contacted customer service which was amazing!

Daniel
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Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.3.2017

Very thorough training

I had a very good experience with rep on a training call. The content of the call was very organized and my time not abused. Rep was organized and knew his stuff.

The software is easy and intuitive and very thorough in terms of what it can offer a business that is serious about their online reputation.

Highly recommend.

250 Bewertungen