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- Täglich für 6-12 Monate genutzt
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Site could use some middle ground for payment.
Vorteile
The site is easy to maneuver and use. I am able to update my list of services and its order with no problem. My clients also expressed that it is easy to make appointments and leave testimonials.
Nachteile
The payment options for the custom features need improvement.
Antwort von SimplyBook.me
Dear Charisma
Thanks for taking the time to give us your feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Kunst & Handwerk
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Great booking software fore appointments/schedulings
it has enabled me as the service provider to send emails.
Vorteile
Simplybook.me has eased the stress of setting up conference meetings, its been seamless communnicating with my business partners during our scheduled meetings through simplybook.me
Nachteile
it was being hard/difficult to use from the begining, navigation can be complex/confusing. i almost lost it.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Excellent booking system
Very happy with it.
Vorteile
Very easy to use. Has differnet templates which can be customised.
Nachteile
The calander set up was a little bit confusing.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Great system with great support from Live Chat!
More clients
Vorteile
The system offers great flexibility and ease of usage after you have mastered it. Reduce my workload of booking the clients.
Nachteile
There is a steep learning curve. The system can be confusing for beginners. Custom features too expensive.
Antwort von SimplyBook.me
Dear Jason
We want to thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
Best regards
The SimplyBook.me team
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Great online booking system
I am a Vocal Coach and use SimplyBook.me as my go-to lesson booking platform. It is very user-friendly and straightforward for both teachers and students and it has a huge array of useful features. Highly recommended.
Vorteile
Very User-friendly
Straightforward
Big least of features
Integrates with a lot of platforms (google Cal, facebook, etc)
Nachteile
Some features are harder to find, but the help section is very thorough and customer support is great!
Antwort von SimplyBook.me
Dear Andreas,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
All the best
The SimplyBook.me team
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Save Time and Book with SimplyBook.me
Overall, I do not have to call for my appointments anymore. I can book them on the app with ease.
Vorteile
I have only used this software as a salon customer and for my doctors office. My hair stylist uses the app for appointments. I can check out services and book appointments. It is also easy to cancel if needed. I also get reminders of my appointments because I can be very forgetful. I have peace of mind and I know my stylist is happy I am not always calling her for her availability.
Nachteile
I have not found any drawbacks as a customer to someone who uses the software. I do recommend it look more appealing on the eye.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Simply book is a great tool for business
Overall great product for appt booking!
Vorteile
Ability to generate a booking link is what we originally got on board for, and of course the free trial!
Nachteile
The way it links with my google calendar, did not always show my client/prospect info for ease of use
Antwort von SimplyBook.me
Dear Mark,
Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly.
All the best
The SimplyBook.me team
- Täglich für 1-5 Monate genutzt
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Great tool for small businesses
Vorteile
Good set of features and great ability to customise. the support staff are fantastic and cannot be faulted.
Nachteile
No ability to approve bookings (can but wont work with payments at same time)
No ability to take a percentage payment at booking
No branding available for internal staff landing pages/portal
limited automations
no automation for completing providers info or services,
i sent an email outlining all of this and would be amazing if we saw some of this in the future
Antwort von SimplyBook.me
Dear Rebecca
Thank you for taking the time to give us your fantastic feedback, we appreciate it greatly!
Thanks for your suggestions, most of them are already on our to do list and hopefully we will see them become live in the future:)
Kind regards
The SimplyBook.me team
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Very easy to use
Vorteile
The program is designed nicely and easy
Nachteile
Give more options available for modification
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Very good
Excelente. It has made my bussiness easier and more dinamic to use and interact with clients.
Vorteile
I like that is not expensive in comparisong to others similar programs that I have tried. It's easy to use and it has a lot of interesting and useful features.
Nachteile
Maybe the features you have to pay for. Eventhough it is good at a basic plan but still...
Antwort von SimplyBook.me
Dear Javiera,
Thank you so much for taking the time to leave us your great feedback, we truly appreciate it!
All the best
The SimplyBook.me team
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great so far
Overall it's been fine. Still need to tweak it.
Vorteile
Easy & fast setup
Customizable
Great UX and UI
Nachteile
Takes a while to get used to the setup.
- Weitere für 1-5 Monate genutzt
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Terrible support service
None
Vorteile
Supposedly has a lot of features to utilise that should allow a customer the full flexibility to expand with their business.
Nachteile
You cannot get a simple helpful response from their support and the management do not appear to be too bothered about acquiring new business by helping prospects evaluate their product properly.
Antwort von SimplyBook.me
Dear Casey
After browsing through lots of chats between you and our support I am honestly surprised. It seems that your anger arises yesterday after we granted you a Gold subscription for free (normally costs $29) while you insisted on getting unlimited subscription ($59) for free to continue your full system testing long after your normal testing period ran out. Giving us a bad rating for this is simply unfair and not much more is needed to be said here.
Fortunately most of our users know that we do put all our efforts into providing the best customer service in the industry and as can been seen in most of our previous reviews almost everybody comments on outstanding customer support.
Kind regards
The SimplyBook.me team
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Just what a small online startup needs
I spoke to customer support several times while setting up up my site and services. The SimplyBook.me team were always very quick to respond and very helpful.
Vorteile
The modular design allows just the right amount of configuration control without risking the user experience for clients.
Nachteile
The limit of just 8 modules on the standard plan was frustrating.
If businesses can afford it, the premium option is what I would reccomend.
Antwort von SimplyBook.me
Dear Stu,
Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Eventservice
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Excellent Software for value of money customers
Vorteile
1. Already Customized 2. No technical Knowledge require 3. Active Live Support 4. Affordable subscription rate
Nachteile
1. Some very important rquirement missing like search bar for Services on Booking Page
Antwort von SimplyBook.me
Dear Nikhil,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
Yes it's a good idea to add a search bar on the booking page. What we usually recommend our users is to use service categories to help organize the services in a neat manner so the clients will be quick to find their desired service.
All the best
The SimplyBook.me team
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Easy-to-handle tool for a very fair price
I've been searching for a tool to offer online bookings with the option to charge them directly. The tool is easy to handle an has enough options to personalize it. It's not perfect in all points, but regarding to the fee they charge the best solution I found.
Vorteile
Easy setup with a lot of features and a working payment integration from scratch
Good support (chat) and a free month to test all the features which was very helpful
very fair pricing models
really good translation into german (both customer and administration sites)
Nachteile
The data sent to Google Analytics for tracking the page didn't fit with the visits recorded on the site itself, so I don't really unterstand the way the customers are tracked (or not)
Integration with Stripe unfortunately offers only CC payment in the basis form (needs API otherwise) - was hoping to get some more commen payment methods for Germany.
Antwort von SimplyBook.me
Dear Karin
Thank you so much for taking the time to leave us your great feedback, we appreciate it greatly!
We added fur new payment providers last month Pagar.me, PayU, PayTabs and GetSwish please take a look if any of them might suit you.
All the best
The SimplyBook.me team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Helpful for small business
Vorteile
Fairly easy to set up, explanation videos are very helpful and customer service is very responsive
Nachteile
Some custom features are reliant on other custom features so in the basic package of only 3 custom features is not overly useful
- Branche: Tierarzt
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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simplybook is very easy for Clients but complicatet to use for me!
a little bit less of endless telephone calls for finding a fitting date!
Vorteile
its great for some clients to have simplybook! for them its easy to book dates around the clock!
The prize!!
Nachteile
calender for me is not clearly arranged (confusing)
the software becomes difficult to use if I add more locations
there are some failures (cant delete an old location, false translation into german,...)
Antwort von SimplyBook.me
Dear Martina,
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
If you have any problems with the location, please be in touch with our live support who can help you out and if you find any bugs or translation errors, then please send them directly to me as we want to fix everything asap to make the system as good as possible.
All the best
The SimplyBook.me team
- Branche: Sport
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Good alternative to Mind Body
Overall a more streamlined way to book, pay and retain clients details
Vorteile
The design layout allowed us to simply create classes that client can view and book.
Nachteile
Trying to organise the calendar for regular weekly classes was difficult to navigate
Antwort von SimplyBook.me
Dear Nathan,
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly.
I would be very interested to hear in what way you would like to have it more streamlined. Please contact me at [email protected] if you want to share it with us, to see if it can be improved in any way.
All the best
The SimplyBook.me team
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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I totally recommend SimplyBook!
My students are able to book classes easily and without having to check with me first. It streamlines the whole process.
Vorteile
I love the options that I have and being able to customize according to my needs. It's really convenient and has been easy for me and my students to use.
Nachteile
Some of the extra features that come with a charge seem like they are so necessary that they should be included in a basic version.
Antwort von SimplyBook.me
Dear Lisa,
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Free Trial is very useful
Customer engagement
Vorteile
The software is user-friendly and effective for customer engagement
Nachteile
A flexible menu bar and home page would be useful
Antwort von SimplyBook.me
Dear Nomalungelo,
Thank you so much for taking the time to leave us your great feedback, we truly appreciate it.
We will discuss in house the suggestions of a flexible menu bar. We do have a home button for some templates, please check out our Minimal theme for example https://minimalthemedemo.simplybook.it
If you have any questions concerning that please talk with our Live Chat or send me a direct e mail.
All the best
The SimplyBook.me team
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Book Me Simply
I was pleased to see how SimplyBook.me is helping me to streamline my appointment system. I like being able to schedule multiple locations and keep track of all my appointments.
Vorteile
SimplyBook.me won me over with its appealing and modern design. Existing features are more or less the same as in similar tools, but the interface really stands out.
Nachteile
I work also with older, non-tech savvy people who complained that they find it hard to navigate around. I understand that it may take some time, but it can be also a generational thing.
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Simplybook review
Vorteile
A good toll to manage bookings. The layout and design are well developed and help to appear professional from the beginning
Nachteile
Would be great if they could expand the possible payment integrations available
Antwort von SimplyBook.me
Dear Alessandro,
Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!
You can send me your suggestion for a new payment provider. We are continuously adding payment providers, and especially when we get repeated requests from our clients for the same payment provider.
All the best
The SimplyBook.me team
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Awesome Booking Service
Great Experience with simplybook.me, Highly recommend it
Vorteile
as a digital marketer , i do offer consulting to my clients and simplybook.me has been very handy and allowed my customers to books calls with me easily
Nachteile
i haven't encountred any cons with the service, l love using it, it even allows me take payments from my clients for my consulting services, so i highly recommend it
Antwort von SimplyBook.me
Dear Anas,
Thank you so much for taking the time to leave us your outstanding feedback, we truly appreciate it!
All the best
The SimplyBook.me team.
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great software and easy to use!
My clients are able to book us for special events, auto selling add-ons, and clients pay their memberships automatically each month.
Vorteile
I like that I'm able to choose the features the features I need as my business grows. For the most part, it's easy to navigate and find what I need.
Nachteile
I would prefer to have pricing options that come with certain features already bundled up for me instead of me having to test each available feature to then decide if I should enable it or not.
- Täglich für 1-5 Monate genutzt
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Simplybook has been working pretty well with our clients, although there is room for improvemen...
Helps keep track of bookings and interactions with clients.
Vorteile
What I like most about this software is the convenience that it provides for our company, and as well as our clients.
Nachteile
Some "custom features" I feel should be included in the basic program. The essential needs for a company that books clients (payments, terms & conditions, cancellation policies) are guarded behind an unlock wall. The "Standard" Plan allows up to 8 custom features, which does not leave a lot of room for trying out the other cool features when you are using up all of your features for "basic features".
Antwort von SimplyBook.me
Dear D´Angelo
Thanks for taking the time to give us your feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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First Steps
Vorteile
the beginning is easy
The support is quiet good
Nachteile
with the time it gets a little bit complicated
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Simply stunning
Simply stunning
Vorteile
Ease of Use. I have been in application development for what we used to call 'end-user computing' since the early 1980s. What you have delivered with the current version of simplybook.me is simply amazing and has exceeded my wildest dreams of ease of use as an application development tool.
Nachteile
Nothing that I can see really, so far. Was juggling the limit of ten custom features but that issue has disappeared with the upgrade.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Works well
It's helping streamline and provide visibility to the booking process. Patients are giving positive feedback.
Vorteile
- Numerous features and functionalities.
- Patient interfaces are very simple to use.
Nachteile
- Configuring to our specific needs has taken a while due to the numerous options. The support staff was very helpful along the process.
- Admin navigation and interfaces could be more intuitive.
Antwort von SimplyBook.me
Dear Marcio,
Thank you so much for taking the time to leave us your feedback, we truly appreciate it!
All the best
The SimplyBook.me team
- Branche: Fotografie
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Studio booking
Vorteile
The plugin works great for booking time at my studio. The interface is great and it is one of the easier plugins to use. It also looks fantastic on the front end and is easy for clients to use. It has payment, sync, and all the features that make it work really well for my business. It is a really versatile and powerful booking plugin that can do almost everything that I need.
Nachteile
The only con to the plugin is the price for the full functionality. I would have to use the "premium" subscription at $60/month for up to 2000 bookings a month to access them all. I am very small and only use about 2% of those so the price is really high and not justifiable for me to access all of the great custom features.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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easy to use
appointment made easier
Vorteile
for taking appointment is it meeting our business requirement . I am very happy with product and features .
Nachteile
there is no contact number to talk to anyone . Live chat is also only by email . If it can be linked with calender it would be great to add location address automatically .
Antwort von SimplyBook.me
Hi Mina
Thank you so much for taking the time to give us your feedback, we appreciate it greatly!
We don´t have a phone support but our Live Chat is available immediately 21 hours out of 24 every working day. On weekends however they reply with e mail so it might take more time to get a response then.
Regarding your comment, then all information from the Intake Forms can be sent by e mail so that the client could get the address sent that way.
All the best
Rut
- Branche: Hochschulbildung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Good solution for a start-up
Is very nice. It’s very easy to use. Save up a lot of time and money to build up another landing page or finding another booking system.
Vorteile
User-friendly interface.
Plug-ins can be used on different aspects like taking care of the figures from marketing aspect.
Nachteile
They have so many plug-ins which is very Useful but if you want to Make use of them you have to upgrade it
Antwort von SimplyBook.me
Dear Anit,
Thank you so much for taking the time to leave us your great feedback, we truly appreciate it!
All the best
The SimplyBook.me team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Muy contenta de tener esta plataforma en mi empresa
Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día.
Vorteile
Me ha gustado mucho lo fácil y cómodo que ha sido implementarlo.
Nachteile
Lo único que me ha costado es que la ayuda es en inglés y no ha sido tan dinámico
Antwort von SimplyBook.me
Dear Rut,
Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it!
All the best
The SimplyBook.me team
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
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Very intuitive, straightfoward experience
We are still hoping that it allows us to automatize certain processes of scheduling our users and improve our users experience.
Vorteile
overall design and interface is what I liked the most. Very attractive stylesheets. Also the support is very personalized.
Nachteile
interaction with other platforms such as google, linkedIn, etc. Could not (hopefully not yet) integrate our existant system to the platform
Antwort von SimplyBook.me
Dear Cristian
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Small Business State Up
I just signed up. Hopefully, it works. I do not want to have to move everything to another platform
Vorteile
I like SimlyBook.me because it is easy to use.
Nachteile
I would like to customize my website and it is not easy to do.
Antwort von SimplyBook.me
Dear Ebony,
Thank you so much for taking the time to leave us your outstanding feedback, we truly appreciate it!
You can customize the website to a certain extent under the design settings and then you can customize it further if you have some CSS knowledge. Please contact our Live Chat to get to know which options there are.
All the best
The SimplyBook.me team.
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Nothing compares
I have used Simplybook for quite some time now and I just love it!
This booking system has plugins you can choose from and you only pay for what you choose. Compared to other booking systems this is very advanced because with other booking systems you either get the whole package or none of it.
Of course it's great to have the whole package, but when you get the whole package you have to pay full price which is typically very expensive and you tend not to use half of the functions anyway.
When you choose a system and have to keep the expenses down, normally it doesn't have all the functions you need. Simplybook is extremely flexible in this area and at the same time low cost. You pay for what you need and you do not pay for the stuff you don't need.
Also the support is very competent and fast. I have had to contact them a few times, and no matter the time of the day, they answer within 60 min. And that on a slow day!
I have recommended Simplybook to everybody I know who has the use of a booking system and I will continue to do so.
Thank you Simplybook for a system that actually works.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Great Platform
I love the custom features and how easy it was to setup
Vorteile
This system is so much better than our previous system. Much easier to design, program and also easier for the end user/Clients. I highly recommend making the switch to Simply Book!
Nachteile
My only knock on Simply book, is the lower service levels don't have enough "Custom Features" included
Antwort von SimplyBook.me
Dear Rob,
Thank you so much for taking the time to leave us your outstanding feedback, we truly appreciate it!
All the best
The SimplyBook.me team.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Very good Price-performance ratio
Vorteile
The usability of the booking system is easy to learn. Compared to the other booking systems Siplybook.me is really recommended. The price is right, the service is quite fast and will help you immediately. The design is very pretty too. The functions are excellent. I highly recommend it.
Nachteile
I can not think of any point. This booking System ist very good.
Antwort von SimplyBook.me
Dear Peter,
Thank you so much for taking the time to leave us your fantastic review, we appreciate it greatly!
All the best
The SimplyBook.me team

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Love this system.
I wake up...there are bookings from my online marketing. How exciting! I also like the ease of transferring any html code into the home page that I want, including an online chat app for my clients.
Antwort von SimplyBook.me
Dear Leigh,
Thank you so much for giving yourself the time to give us your feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Simply Book Me
Simplybookme helps me to schedule appointments and my time. It gives me the freedom to work on other acpects of my business. I love the way it sends out reminders to clients and to my email.
Vorteile
It is easy to use, efficent and reliable. I was able to chat with the help desk when I raj into snags setting up my site.
Nachteile
It took me a little while to be comfortable finding my way around the site.
Antwort von SimplyBook.me
Dear Jane,
Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Overall it's good, but have had to go to the developers more often than I'd like to fix...
It made a complex booking session easier to manage and apply.
Vorteile
Our clients, for the most part, had no problems booking their appointments, and the providers were able to manage their own schedules.
Nachteile
The basic features don't work at times. Can't batch change to Unblock clients. Client list search is basically useless because you can only search by Username, Email and Phone number. This doesn't allow you to search for a specific group of clients so I must enter variables in the Phone number field to find the group of clients I wish to extract. Have to use "live ammo" to test the setup. Lose all leftover bookings paid for after expiration of paid term.
Antwort von SimplyBook.me
Dear Allan,
Thank you for taking the time to leave us your feedback, we truly appreciate it.
I am sorry to hear that you run into this trouble but fortunately other users rarely run into this problem since grouping of clients, and then searching for a group is not part of our solution. You can however, easily group clients according to their purchases of either services or by which providers they used and create a list from this and send a promotion or a message.
All the best
The SimplyBook.me team
- Weitere für 1-5 Monate genutzt
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They close my account with no notification
Vorteile
Is a waste of time, so complicated to set up and use... and when i finally need it, the link was broken forever
Nachteile
the support is terrible, they block my user for ever so now they suggest to create a new account with a different name and I want to use my company name.. terrible
Antwort von SimplyBook.me
Dear Yuru
Thank you for taking the time to give us your feedback, we appreciate it.
I would like to comment on your feedback regarding the support. We pride ourselves in outstanding support who reply quickly and thoroughly and your complaint has nothing to do with the support team.
Only free users can loose their account, and that can only happen after many months of no usage nor renewing the system even after repeated reminders on our behalf to do so. In such cases this user/domain is considered as inactive as per our Terms&Conditions and hence due to technical reasons can not be renewed again under the same name.
We had complaints before from users when we did not delete accounts that were not in use, as they kept on getting bookings without them knowing about it when they had stopped using the system.
We are sorry that you did not renew in time, but hope this explains our point of view and why we have to disable long nonactive accounts.
Kind regards
- Branche: Hausmeisterservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Best booking system
This is the system that serves me the best.
Vorteile
I can have payment schedules and use cupons! Also I can have the booking in my own site!
Nachteile
The price. As I live in Brazil, I pay in BR Reais, than it comes up being a bit expansive!
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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The booking system is great
I've just started a business which requires a booking and payment system, but this system is just what the doctor ordered.
Vorteile
The automatic setup informs me of new clients and hooks up to Paypal. The people in the chat room provide help with much patience.
Nachteile
Using trial and error to see if everything is operational, is a bit tedious. By this I mean that I have no way of knowing if Simplybook and Paypal are setup correctly without booking a lesson myself.
Antwort von SimplyBook.me
Dear Flip,
Thank you so much for taking the time to give us your review, we appreciate it greatly! We are so happy to hear that you have experienced good customer service from our side, as we put a lot of emphasis on providing excellent service.
Best of regards
The SimplyBook.me team
- Monatlich für Mehr als 1 Jahr genutzt
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Useful for every business!
Vorteile
Fairly easy to use.. Like any new techy app it takes a little bit to get used to. Figuring out where things are etc. I use the free version- I have a service business, most clients are repeat customers and have my direct email. This way your email address does not need to out in the open for the spammers tio get.
Nachteile
If you use the free version, the support is via email and may take a day or 2 for reply. Time zone thing. You will need to purchase credits- they are very inexpensive. Credit let the system text customer reminders of their appointment.
Antwort von SimplyBook.me
Dear Trish,
Thank you so much for taking the time to leave us your feedback, we truly appreciate it!
Just to clarify on the support then we have got Live Chat support 21 hours out of 24 which is ready to help at all times, both the free users and the paying ones. So all our users have exactly the same access to our great support:)
All the best
The SimplyBook.me
- Wöchentlich für Mehr als 1 Jahr genutzt
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Simply Book has made things simply easier for me and my business when it comes to booking a...
Vorteile
Very easy to use, everything is self-explanatory and if there is something you're not sure about, support is always available and willing to help you.
Nachteile
The price. When I first signed up I thought all the custom features were included for some reason, until I saw that for the lowest membership there are only 3 custom features included. My suggestion is that you do at least 6.
Antwort von SimplyBook.me
Dear Steve
Thank you for taking the time to give us your positive feedback, we appreciate it greatly!
Kind regards
The SimplyBook.me team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Excellent site and great support!
It's a great booking site for customers, easy to use and book and easy to use from the admin side too!
Vorteile
It's so professional! This software has everything we need for booking therapies! If you have any problems or queries, the support is excellent!
Antwort von SimplyBook.me
Dear Jennifer,
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Darstellende Künste
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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On the right path
The software is definitely one of the best in class.
No solution is perfect, but in 21st century it's the quality of support and dialogue with the customers that makes or breaks a business. SB support is usually good, however I wish it was more likely to implement customer-suggested features and bugfixes.
Vorteile
It has a great feature set and is highly customisable.
Nachteile
Some dead-ends that can't be worked around.
Antwort von SimplyBook.me
Dear Patryk,
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Wöchentlich für 1-5 Monate genutzt
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Simply great
Vorteile
It is easy to use. At the same time, it has all the functions you need. Very well thought-out down to the smallest detail. I have compared a lot of other tools. Some were still a little easier to use, but important functions were missing. Simplybookme is by far the best tool in my opinion.
Nachteile
I didn't find any real "cons". A bit annoying is that some strings cannot be translated. But that's not a real "con".
- Täglich für 6-12 Monate genutzt
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It's for free. And it works really well.
Vorteile
The fact that it's free and that it does what it promises. I could easily add it to my WordPress site. It looks good and works great. I feel like a pro and I don't have to pay.
Antwort von SimplyBook.me
Dear Shiatsuhuis,
Thank you so much for taking the time to give us your feedback, we truly appreciate it!
All the best
The SimplyBook.me team
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great Service
I am able to allow my 98 agents to schedule meetings with me around my daily schedule
Vorteile
I love that if I have an issues/question-I can chat or call for immediate help
Nachteile
sometimes difficult to get slider set to appropriate time when setting daily availability
Antwort von SimplyBook.me
Dear Dawn,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
All the best
The SimplyBook.me team