SimplyBook.me – Bewertungsseite 16

4,6
Gesamtbewertung
Bewertungen

4,6
Gesamtbewertung
Bewertungen

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1.261 von 1.261 Bewertungen
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Stephanie
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.11.2017

Simple and gets the job done!

There are a lot of extra features which I haven't really explored. It would be nice if the platform somehow introduced them to me - but perhaps I just haven't had the need (I'm on the free plan).

Vorteile

I like that this software is quite simple, light, and friendly. No frills, gets the job done. I have no reason to even look anywhere else at this point. Satisfied!

Antwort von SimplyBook.me

Dear Stephanie,

Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Beantwortet am 4.12.2017
Denisha
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.2.2021

Very easy and very efficient to use

It has been a wonderful experience and I get all my notifications as promise and all things they promise has been great customer service is also wonderful and very helpful

Vorteile

I like the fact that it easy to connect to Facebook and Instagram. But the customization was wonderful as well to use. This will allow people to book and pay as well. I’m also loving the Pay later feature especially in times like this make it easy to get paid.

Nachteile

They hasn’t been any thing I’m concerned about T this current time

Antwort von SimplyBook.me

Dear Denisha,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Beantwortet am 25.3.2021
Esther
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.6.2020

Timesaver

I am using this for party rental scheduling. I feel confident that my users and myself can easily access our schedule.

Vorteile

online sceduling is a breeze and clients can look at their appointments

Nachteile

More payment options are needed a more versatile home page

In Betracht gezogene Alternativen

Acuity Scheduling

Gründe für den Wechsel zu SimplyBook.me

Basic price, ease of use and free trial a

Antwort von SimplyBook.me

Dear Esther,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Beantwortet am 8.7.2020
Ashley
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2019

Happy Customer

Vorteile

I like the organization of the back office reports.

Nachteile

The scheduler is only in 1 hour increments

In Betracht gezogene Alternativen

Mindbody

Antwort von SimplyBook.me

Dear Ashley

Thanks for taking the time to give us your fantastic feedback, we appreciate it greatly.

Just to let you know that you can change the interval, or the timeframe as well call it. If you would like to do that, then you can read our guidelines here: https://help.simplybook.me/index.php/Need_to_change_interval_(timeframe)

All the best
The SimplyBook.me team

Beantwortet am 31.7.2019
Troy
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.9.2020

Great product, exactly what I need

Perfect. Support was great, all questions were answered effectively and promptly.

Vorteile

Easy to use and all the custom features are perfect to be able to tailor the site to your needs

Nachteile

Not much functionality to be able to edit pictures to suit all modes of use - desktop, tablet and mobile

In Betracht gezogene Alternativen

Mindbody

Gründe für den Wechsel zu SimplyBook.me

Price

Antwort von SimplyBook.me

Dear Troy,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Beantwortet am 30.9.2020
Lee
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.5.2017

We use the simplybook.me system for running a classroom on a local nature reserve.

Vorteile

The software allows us to manage the classroom remotely. It means that we don't have to have someone tied to a telephone all the time and being a very small team with a large working remit that is a great advantage.

Nachteile

The notifications to upgrade or re-subscribe for the free option.

Antwort von SimplyBook.me

Dear Lee,

Thank you for taking the time to give us your feedback, we appreciate it greatly.

Kind regards
The SimplyBook.me team

Beantwortet am 22.5.2017
Kamisha
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.8.2020

User friendly

Overall I am enjoying the experience.

Vorteile

I love the fact that there is a video guide to help guide you through every single portion of setting up the site. It is easy to use and I love it so far.

Nachteile

I would like to be able to block off time between hours in the schedule.

Antwort von SimplyBook.me

Dear Kamisha

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

With regards to blocking time off between hours in your schedule, then you should be able to do that from within the calendar view in the admin interface. If you dont find out how to do that, please reach out to our Live Chat and they will help you out.

All the best
The SimplyBook.me team

Beantwortet am 30.9.2020
Morven
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
2

3
Bewertet am 27.9.2018

Not for yoga classes

Good that they do live customer service and the reps are usually helpful. I'm switching to Wellness Living as it's tailored for running classes and events. This is not and it's been very frustrating for my clients.

Vorteile

It's cheap and relatively easy to set up.

Nachteile

Complicated customer journey. Not intuitive for the customer. Website integration is so slow to load it's not worth using. I can't view a class list. Promotions are very limited and I can't offer early bird/ concession rates.

Antwort von SimplyBook.me

Dear Morven,

Thanks for taking the time to leave us your feedback.

We have a timeline in development right now which will be ready soon where you can portray different classes that you offer. Regarding the Early Bird discount, then that´s a very good idea that we have now put on our task list.

Thanks again for your valuable feedback and good luck with your business going forward.

All the best
The SimplyBook.me team

Beantwortet am 9.10.2018
Katia
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.5.2018

SimplyBook.me is a user friendly booking system that I have found flexible to optimize by...

The software allows me to create customized settings for each class that clients need to book for. This flexibility is just what I need to accommodate for a variety of classes that require different settings. The interface is user friendly and I am able to navigate it easily.

Vorteile

I like the flexibility of the booking system such as creating appointments at fixed times, and customizing the time settings for the variety of services offered. I also needed a system to accommodate for group classes, so this has been a huge positive for me.

Nachteile

The free and basic service does not have many custom features available, which means that you have to purchase a more expensive package to attain all the settings you require.

Antwort von SimplyBook.me

Dear Katia,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it.

All the best
The SimplyBook.me team

Beantwortet am 5.6.2018
Mike
  • Branche: Tierarzt
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 10.9.2018

Easy to use, cost-effective and reliable service

SimplyBook.me allows my clients to easily and efficiently book their appointments on-line. If anything goes wrong there is a team on standby to help which is very important for me being a small business.

Vorteile

It works well - my business would not function without it.

Nachteile

I have recently changed my appointment timings and this was quite complicated to put into place.

Antwort von SimplyBook.me

Dear Mike

Thank you so much for taking the time to leave us your feedback, we appreciate it greatly.

Best regards
The SimplyBook.me team

Beantwortet am 12.9.2018
Petra
Petra Mehr Details anzeigen
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 8.1.2018

Everything needed for any small business :)

Vorteile

Calender sync is great and the easy of setting up overall. Booking online is also a hit and the way of the future for me so always trying to use that.

Nachteile

I am unsure of what i like least about the software. Maybe the cost as usually thats what most people like least, right?

Antwort von SimplyBook.me

Dear Petra

Thank you so much for taking the time to leave us your feedback, we truly appreciate it!

Best regards
The SimplyBook.me team

Beantwortet am 15.1.2018
Denzil
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.5.2018

I'm new to the software, and getting bookings online. This was a good way to start.

Organization, my clients and I have a better form of communication without words. The studio is always ready and prepared because of this massive heads up feature and they also can pay online, so they can simply walk in, record and walk out. Very convenient for both business and clients.

Vorteile

What I like most about Simplybook, is that it's so easy to use and it's been helping my business with timing and organization. I prepare for my clients well in advance, even if it's a same day booking.

Nachteile

I didn't expect to be limited on the features, during the trail it's like your at the top of the hill, and then trail over and it just feels like your af square one but I feel if business improves as it's been then it will make sense.

Antwort von SimplyBook.me

Dear Denzil

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
Rut

Beantwortet am 28.5.2018
Anne
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 28.6.2018

SimplyBook.me Review

Vorteile

I like the visual presentation of this software, simple as it is. And also the security feature of this app. Superb!

Nachteile

I like least is that there is no chat online service. It is faster to rely on my concerns if It had one.

Kay
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 8.5.2019

SimplyBook.me is easy to use and affordable

Vorteile

-easy to use
-really good functions that makes it easy to market some extras like offering products that customer can order while booking the appointment
-another good feature is the "book again"-reminder function which reminds previous customers to book a service again

Nachteile

There is no opportunity to calculate travel fees for mobile services like Hair Cutting Home Service that will be displayed when a customer book a service. Sometimes it is important to devide travel fees from the rest of the service.

Antwort von SimplyBook.me

Dear Kay,

Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!

Regarding your comment you could have the "travel fee" as a service add-on and clients would have to choose that on top if they wanted a Hair Cutting Home Service. That way you could see the split between those revenues and revenues from the service performed.

You can contact our Live Chat on our website or email me personally if you want to know more about that option.

All the best
The SimplyBook.me team

Beantwortet am 23.5.2019
Lesley
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 3.8.2017

Easy to use even for those without good computer skills thanks to fantastic support staff

Easier for our clients to choose and book, frees staff time for other work

Vorteile

Our charity uses this software to administer the loan of free family passes to local attractions. Families love being able to choose and book directly, and our staff are freed to do other tasks - we have doubled the number of passes being used by families already, and have capacity to add more in future if needed

Nachteile

Interface isn't the easiest to understand, and needed a few non-obvious tweaks to get it working the way we needed, but Live Chat staff are always helpful, and we get there in the end!

Antwort von SimplyBook.me

Dear Lesley

Thank you so much for your feedback, we truly appreciate it!

We are continuously working towards simplifying our interface and soon there will be an update which should help you navigate around more easily.

All the best
The SimplyBook.me team

Beantwortet am 7.8.2017
Sherry
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2017

I LOVE the ease and price of this service! I set all my marketing clients up using it!

An easy and professional way for my clients to book with me.

Vorteile

The Google Calendar Synch. It saves so much time going back and forth with clients re-scheduling because I am busy.

Nachteile

That I have to renew the free plan monthly but I also respect this as it is free! As a marketing consultant, I think that is a good part of their marketing plan!

Antwort von SimplyBook.me

Dear Sherry

Thank you so much for taking the time to leave us your feedback, we truly appreciate it!

Have a great weekend
All the best
The SimplyBook.me team

Beantwortet am 1.12.2017
Courtney
  • Branche: Hochschulbildung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.1.2019

Very user friendly!

Vorteile

It is easy to use for even the most basic of users

Nachteile

The thing I used to like the least has since been updated, so it's no longer an issue for me.

Antwort von SimplyBook.me

Dear Courtney

Thank you so much for taking the time to leave us your feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Beantwortet am 20.1.2019
Ian
  • Branche: Luxusgüter & Schmuck
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 14.11.2020

Exactly what I needed

Really good, once you get the hang of it you can get the software to do pretty much anything

Vorteile

It was easy to tailor this booking software to my particular needs and I love the ways you can edit the look of the pages to make it your own.

Nachteile

It lets you free trail with all the features but then it is quite expensive to keep them all once the trail is over - however, it’s turns out I didn’t really need that many once filtering out the ones that weren’t doing much for me

Antwort von SimplyBook.me

Dear Ian

Thank you so much for taking the time to leave us your positive review, we appreciate it enormously!

All the best
The SimplyBook.me team

Beantwortet am 2.12.2020
Marsha
Marsha Mehr Details anzeigen
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 1.11.2017

A little challenging to set up but I got it done because the chat support was great!!

I have not implemented it's use yet, but did do a test run and set up an appointment with a payment. It worked as advertised! I like the look of it and most things were pretty easy to set up. When I did have problems, the chat support staff was outstanding! Not something you find that often these days.

Vorteile

The chat support was super helpful every time I asked a question which was several times. I'm a bit technically challenged and they helped me every step of the way. I like the layout of the webpage that I put together.

Nachteile

Some of the terminology is not obvious too me, but again, I'm a bit technically challenged. Facebook had a hard time copying a link so I could post it, but the Simply support staff helped me figure that out.

Antwort von SimplyBook.me

Dear Marsha

Thank you for taking the time to leave us your feedback, we truly appreciate it!

We are happy to hear that our live support was able to help you to get up and running and hope that your business will take off!

All the best
The SimplyBook.me team

Beantwortet am 7.11.2017
Doris
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.4.2020

User friendly and extremely prompt live help

It offered me the ideal option for potential clients who would like to sign up for online language classes. It is straightforward and reliable.

Vorteile

This is rather user-friendly, even for 'beginners' like me. The custom features are very useful and easy to add to the basic booking and scheduling page. I love the fact that it can be integrated with the FB page, as this was an essential criterion for my new online project.

Nachteile

I would add a few more custom features to the basic plan.

Antwort von SimplyBook.me

Dear Doris,

Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it!

All the best
The SimplyBook.me team.

Beantwortet am 29.4.2020
Sarah
  • Branche: Hausmeisterservice
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 7.9.2020

Novice

It’s going to save me so much time, and Prevent me getting confused with client bookings

Vorteile

I’m a complete novice and not very good on the computer ...but simplybookme where always there to help and guide me at every step of the way, they will be quick to message back I made sure but everything was running correctly

Nachteile

Trying to figure out what to do I’m so pleased that you have at such a great help desk

Antwort von SimplyBook.me

Dear Sarah,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it and are so happy to hear that you received a great customer support on our behalf!

All the best
The SimplyBook.me team

Beantwortet am 30.9.2020
Faye
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 2.6.2020

Great!

Setting up my new sign up due to Covid-19. This makes it easier and look professional.

Vorteile

It’s all new information for me but the customer care is outstanding and has guided me through a couple of trouble spots already.

Nachteile

I am not a big fan of the sliders for time settings but it’s just a tiny detail.

Antwort von SimplyBook.me

Dear Faye,

Thank you so much for taking the time to leave us your feedback, we truly appreciate it! We are happy to hear that you got good customer service, we put a lot of emphasis on offering outstanding customer service, both in terms of knowledge and response time.

We will note down your comment on the sliders:)

All the best
The SimplyBook.me team

Beantwortet am 8.7.2020
Dominique
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2018

I love it!

My overall experience with SimplyBook is a 10. I love it

Vorteile

I’ve been using this software for almost a year. I Never had a problem with it. I love it and I would definitely recommend it to people. I love all of the different features.

Nachteile

What I like least about the software is the minimum plugins that are provided.

Antwort von SimplyBook.me

Dear Dominique

Thank you so much for leaving us your amazing feedback, we highly appreciate it!

All the best
The SimplyBook.me team

Beantwortet am 26.11.2018
Armando
  • Branche: Automotive
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 14.8.2018

First Timer!

So far it has been very good! Like I said I’m a new user and this booking platform seemed the most practical for my business. Customer service has been great and friendly and I just started booking clients so let’s see what kind of feedback I receive!

Vorteile

The interface platform was very clean and pretty simple to navigate. A lot better then some of the other booking sites I’ve explored.

Nachteile

Some functionality I’m still getting familiar with but there’s not many tutorials on how to use them. Some video content on how to utilize they’re functionality would be nice for beginners like myself.

Antwort von SimplyBook.me

Dear Armando

Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!

You are right that we need to create more video content to help, but in the meanwhile, you can always ask our Live Chat:)

Best regards from the SimplyBook.me team

Beantwortet am 21.8.2018
Aimee
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 2.5.2018

I have used this for booking direct saws events and love it.

Vorteile

It is so customizable! There are so many features to choose to make it fit exactly what I want. I also like that a I can sort my services into categories. The options to allow specific times for different services during the same day is also great.

Nachteile

The book now button is in the center of the image on the main screen. Most of my images look funny with the button directly in the center.

Antwort von SimplyBook.me

Dear Hanna

Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!

Regarding the book now button then yes it is true that it is often centered in the middle to be visible for clients. However we do have some other templates where it is not in the middle, just play around with the templates available and see if you don´t find it. If not please contact our Live Chat and they will help you.

All the best
The SimplyBook.me team.

Beantwortet am 4.5.2018
Adrienn Mehr Details anzeigen
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.3.2019

More than expected from a booking software

Easy to use and set up, anyone is able to do it without previous experience or support. The free subscription also provides great features for beginners, but definitely worth to upgrade.

Vorteile

The extra features are very valuable for example report, translation and payment etc

Nachteile

Would be great to add rooms not only service providers

Antwort von SimplyBook.me

Dear Adrienn,

Thank you so much for taking the time to leave us your fantastic review, we appreciate it greatly!

We totally agree that it would be awesome to add related resources (to be able to add rooms) and that is on our to do list. It is quite a big project though so I can not promise any date on that.

All the best
The SimplyBook.me team

Beantwortet am 10.4.2019
Ashton
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 17.7.2018

All the flexibility I've been looking for!

SimplyBook allows me to operate my online marketplace smoothly and with great flexibility.

Vorteile

I tried 2 different solutions (Square Appointments & Calendly) before finding SimplyBook, and neither of them offered the flexibility I needed. The best thing about SimplyBook is that I actually get a TON of useful features at a much lower cost than any other solution I've found!

Nachteile

It took about a week to get used to SimplyBook's flow, and there are occasionally minor bugs, but none of them have been serious or client-facing. I feel that when I've had needs that aren't met by the software, their customer service is willing to listen and responds quickly.

Antwort von SimplyBook.me

Hi Asthon,

Thank you so much for taking the time to leave us your outstanding feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Beantwortet am 24.7.2018
Alistair
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.3.2021

Excellent functionality and support!

The customer support is very good (on top of the standard support pages, which include many videos)

Vorteile

If you want flexibility and functionality, this software is fully loaded. The custom features are the icing on the cake - and there's a whole load of icing to enjoy!

Nachteile

Because teh software has such high functionality it can take a whiel to get your head round to customise it to its maximum effect. But for simple bookings, its going to be... errr... simple!

Antwort von SimplyBook.me

Hi Alistair,

Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Beantwortet am 15.3.2021
Juan Carlos
Juan Carlos Mehr Details anzeigen
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.9.2018

Great fit for custom events as well as day to day operations

Vorteile

It is a great tool, easy to use and personalize and having the opportunity to test it our fully loaded for a month really gives you the chance to explore and decide which plan is right for you.

Nachteile

The only thing we can complain about is the fact that every option you click to modify opens up a new window which can make it a hassle of switching back to where you were working from to begin with.

Antwort von SimplyBook.me

Dear Juan,

Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Beantwortet am 9.10.2018
Vivian
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2017

Great software

Vorteile

The Software is Simple, easy to setup and use; especially for beginners like myself. I tested it and it accurate and gives reminder emails as well.

Nachteile

Don't want the sound ungrateful, but The free version is a month to month renewal in which I do not use to. I've tried tons of free software and never had one that I had the renew on a month to month basis. I only hope that changes soon.

Antwort von SimplyBook.me

Dear Vivian

Thank you for giving us your feedback!

With regards to the monthly renewal then there is a reason for that. Before, we didn´t have it like that, but then people were complaining that people came in for a service and claimed that they had already booked through the website while the owner of the business had quit using the SimplyBook system and hence did not know of the appointment. So that is the explanation for that, we only want clients to be able to book with businesses who are actively using our system and get booking reminders.

Thanks again for taking the time to leave us your feedback, we truly appreciate it and have a great weekend.

All the best
The SimplyBook.me team

Beantwortet am 15.12.2017
Lakshmia
Lakshmia Mehr Details anzeigen
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
0

4
Bewertet am 8.2.2019

Good Contender For Scheduling

Vorteile

Simple Set up
Free to start
Can customize the plans to your needs

Nachteile

Complicated once you get into the back end
Too many options of customization

Antwort von SimplyBook.me

Dear Lakshmia,

Thank you so much for taking the time to leave us your feedback, we appreciate it!

If you ever need any help with the settings,
don´t hesitate to contact our Live Chat, they are online 21 hours on each working day.

All the best
The SimplyBook.me team

Beantwortet am 26.2.2019
Mike Mehr Details anzeigen
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.6.2020

A great add on for our new website

The online help was needed and was available at 8pm our time. Resolved the issue very efficiently.

Vorteile

We found the customisable templates very straight forward and easy to setup. Our business was not listed in the pre built list but found it easy enough to customise and organise for our needs.

Nachteile

There was little to not like. There are so many options available and we are not ready for them yet so maybe further down the development route we can introduce them.

Dierra
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.10.2021

Amazingly simple!

This system gives me the capability to allow my clients to book their desired time slot for my services.

Vorteile

I love how straight forward this software is. I am not the most tech savy but even I am capable of using this system with ease.

Nachteile

NONE everything about the software so far has been up to par.

Antwort von SimplyBook.me

Dear Dierra,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Beantwortet am 28.10.2021
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 20.11.2019

The Free Plan has Plenty of Useful Tools

SimplyBook.me has helped me arrange my day and keep a balance between work and personal life.

Vorteile

I did not expect the free plan to have as many tools as it offers. I really love how it lets me customize the look of my booking site. The integration with Facebook is wonderful too! I am also thinking of connecting it with Line, as I have contacts who use that messaging app.

Nachteile

Right now, I cannot think of anything that I do not like about SimplyBook.me. As its name suggests, it is simple. But in terms of its ease of use, not in the simplicity of its tools and features.

Stephen
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.9.2019

My best employee...

Was actually better than I imagined...

Vorteile

As a one man business.. it allows me to focus on the more important part my client/students )

Nachteile

Have had no issues as yet 👌
A greater option of payment providers would be convenient ... as I haven’t fully explored all the systems uses .. there may be options I have missed

Antwort von SimplyBook.me

Dear Stephen,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Beantwortet am 16.9.2019
Kreeti
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 21.3.2019

Quick Online Appointment Scheduling Software

Vorteile

It is very easy to create booking forms and embed them to the website or social media pages. It allows 50 free bookings and can be booked from both mobile and web interface.

Nachteile

The admin panel contains too much information which sometimes makes it confusing to correctly operate the application. Everything else is perfect.

Antwort von SimplyBook.me

Dear Kreeti

Thank you so much for taking the time to leave us your great review, we appreciate it greatly!

We are working on simplifying the admin interface, especially around the custom features, so that will definitely become better.

All the best
The SimplyBook.me team

Beantwortet am 10.4.2019
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.10.2018

Easy to use

It helped speed up my bookings

Vorteile

Its easy to get started and a great tool if you dont have your own page

Nachteile

Some features should be included in the initial package

Julie
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 5.12.2020

Good start

Facebook appointments have stopped functioning and under Covid-19 restrictions we need a booking system.
Really good customer support from Simply Book.me and I am finding my way around all the many options.
Facebook button particularly helpful

Vorteile

You can select features that suit your needs.

Nachteile

It's just taking time to learn the system, but I had it up and running in a day

Jasmine
  • Branche: Vorstandsbüro
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.2.2019

Great!

Overall- I would highly recommend this booking website to anyone. Its pretty comprehensive and has a beautiful user interface.

Vorteile

I like how easy SimplyBook was to set up. It was sort of plug and play!

Nachteile

The site was a bit difficult to navigate. For instance- it took me a while to differentiate service provider from services.

Antwort von SimplyBook.me

Dear Jasmine,

Thank you so much for taking the time to leave us your fantastic review, we appreciate it greatly!

If you ever have any problems of finding things, don´t hesitate to contact our Live Chat, they are online 21 hours out of 24, during the working week.

All the best
The SimplyBook.me team

Beantwortet am 10.4.2019
Tony
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 11.2.2018

My experience has been good so far. It's helped simplify my booking process with clients.

Vorteile

What I like most about simplybookme is the ease of use. Everything is pretty straight forward and simple to setup.

Nachteile

What I like least is the custom feature options in paid packages. Some of the custom features are pretty basic things that should be included with basic usage. A package gets you 3 custom features. If you want to accept payments, that's 1, add in custom scheduling, that's 2, and to edit service descriptions using HTML is 3... and you're doing. Now you have to pay to add each new custom or upgrade to a higher tiered plan. These features were always included in other platforms I've tried out.

Antwort von SimplyBook.me

Dear Tony,

Thank you so much for taking the time to give us your feedback, we appreciate it greatly.

All the best
The SimplyBook.me team

Beantwortet am 13.3.2018
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Alternative Medizin
  • Unternehmensgröße: Selbstständig
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.8.2019

easy and convenient

Vorteile

it was very easy to learn how to use the functions and there were many functions even on the free version I used

Nachteile

the overall look could be streamlined a little it's a bit clunky looking

Basil john
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 5.10.2017

Nice easy to use

Easy booking for clients

Vorteile

User friendly nice application easy to use some add ons are expensive to use younshould lower the cost

Nachteile

Sms gateway expensive you should atleast have sms gateways with ither suppliers like me in the philippines

Antwort von SimplyBook.me

Dear Basil John,

Thank you for taking the time to give us your feedback, we appreciate it greatly!

Our sms provider is normally very competitive in sms pricing in all the countries we operate in. If you have a reference for another one in the Philippines, drop me a link with the name and we will check it out.

Thanks and have a good weekend
All the best
The SimplyBook.me team

Beantwortet am 6.10.2017
helen
  • Branche: Sport
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.8.2021

All the bells, really user friendly

Really good, and I've used a lot of booking software. The live chat actually works.

Vorteile

I tried out 4 or 5 and this worked the best for me. Really easy to use, and customise.

Nachteile

You can't seem to turn off the automatic cancellation email when there is stuff in your cart and it times out. I have changed the time it times out to to a lot longer now, so hopefully that will help.

Rachel Mehr Details anzeigen
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.3.2019

Easy to Use, Fast to Setup

Has been enjoyable. I appreciate their customer service and quick tech support.

Vorteile

Really easy to learn. Take control of your business at ease.

Nachteile

The different subscription level and the pricing associated with it. It is a booking software, while would you even set limitations?

Antwort von SimplyBook.me

Dear Rachel,

Thank you so much for taking the time to leave us your good feedback, we appreciate it greatly!

The idea behind the booking limitations is just to keep it free for the small companies which are starting up, and then as they grow they can afford to pay for the system and its continuous development.

All the best
The SimplyBook.me team

Beantwortet am 10.4.2019
Marloes
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.8.2019

Great booking tool

I had a lot of trouble doing my bookings. Now the system does it all for me and I can easily set preferences.

Vorteile

It is clear to work with and the service is great

Nachteile

I would like to see an app for users, so it is also possible to book from your phone

Antwort von SimplyBook.me

Dear Marloes,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

Your users can book via their phone, through the mobile interface. However we are working on developing an app, for admin users in the beginning where they can easily manage their booking calendar. Hopefully an app for users will follow later.

All the best
The SimplyBook.me team

Beantwortet am 16.9.2019
Jeanne
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 23.3.2019

Excellent booking system

overall simplybook is really flexible to mange online booking, recommend to anyone who like to have such a sophisticated system.

Vorteile

easy to set up service schedule/service provider based on my needs

Nachteile

will be good to improve the customized report to add in more column for selection.

Antwort von SimplyBook.me

Dear Jeanne,

Thank you so much for taking the time to leave us your good feedback, we appreciate it greatly!

Regarding the reports, then if you get "Detailed report" then you can export all the data you want to excel. The only information that can not be exported are the SOAP information due to security reasons.

All the best
The SimplyBook.me team

Beantwortet am 10.4.2019
Nerissa
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 5.2.2020

Awesome Tool

Vorteile

Loved teh fact that i could make it pretty and that it was so easy to setup and customize for my company needs

Nachteile

nothing as of right now , it does what i need with no issues

In Betracht gezogene Alternativen

Calendly

Gründe für den Wechsel zu SimplyBook.me

thought it gave me more of what i was looking for

Antwort von SimplyBook.me

Thanks Nerissa for taking the time to leave us your fantastic feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Beantwortet am 6.2.2020
Michael
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.7.2019

Outstanding Booking Software & Support

Fantastic.

Vorteile

What I like most? It works. All of it. Like all software, there's a learning curve but the support staff is amazing. I haven't experienced it in real time yet, I just set it up, but my tests from others worked flawlessly. I would say all in all I spent about a day's time to get everything exactly like I want it.

Nachteile

I can't think of anything. Like I said, it works.

Antwort von SimplyBook.me

Dear Michael,

Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!

All the best and good luck with your business!
The SimplyBook.me team

Beantwortet am 22.7.2019
Stuart
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 14.8.2021

Good for user

Admin duties become easy and convenient for the customer bookings

Vorteile

Easy to get with and value for money , customer feel user friendly to play with

Nachteile

Features is specific to our needs, all of the functions are practical to the users

Kiran
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 16.11.2022

Appt Set Up System

Vorteile

Many features and great support! Was very user friendly to book appts

Nachteile

Need to be aware of all the features and learn the functions but doable!

Antwort von SimplyBook.me

Dear Kiran

Thank you so much for taking the time to give us your fantastic feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Beantwortet am 17.11.2022
1.261 Bewertungen