SimplyBook.me – Bewertungsseite 15

Vorteile

I love the look of the sites. The pre-made templates are really easy to use. There are also instructions every step of the way to make sure that you can customize things as you wish.

Nachteile

It does take time to get set-up. I did not have enough time personally and ended up hiring someone to set the sight up for me.

Vorteile

I run a sport facility rental company in Malaysia. Simplybook is absolutely beautiful and fits my booking and scheduling needs. Simplybook has helped me in avoiding double booking which may lead to bad customers satisfaction. 24/7 customer service helped me to set up the booking website up running in just 3 days. Simplybook also has dashboard that helps you understand more about your customer so that you can make better business decision to attract more customers.

Nachteile

Lack of more localized payment system (eWallet) such as Boost, Grabpay, QRpay etc.

Vorteile

That there are varying levels that work with my company as it grows. the number of add-on features and the fact that I can choose what I need and leave the rest behind, and also that they thought of everything! Sometimes I think there's something I can't do and I just haven't found it yet. They're customer service is amazing. The online chat was answered immediately and accurately; I've had neither of those experiences before with live chat.

Nachteile

The mobile experience. I always just go to my browser and use the full site on my phone. Can't seem to get it to sync right with my google calendar, that's probably just me though.

Vorteile

I like how they have live help if there is something you need help with and they are very helpful people

Nachteile

Having to pay for more text messages when I run out on top of my monthly payment but I use them for clients reminders

Vorteile

Super user friendly, took me about a days work to figure out the ins and outs of the site. The customer service is super responsive when you get lost or can't figure something out. Also the custom features really help with adding on as I'm figuring out what my clients needs are.

Nachteile

Only thing I had trouble with so far was when the reservations started coming in. I have a couple ladies reservations not go through due to the system timing out. I had the checkout screen set to 20mins..... for some reason it cut the time short. Maybe a glitch, not sure.

Vorteile

The fact that it actually renders nicely for our clients that book using their mobile phone! This is a major PRO. The competitor cloud solutions that we tested out didn't meet this expectation.

Nachteile

Trying out features safely without affecting your actual LIVE store. But the friendly staff at SimplyBook.me went above and beyond to even accommodate this requirement!

Vorteile

Easy to set up and use. flexibility to set up different services. Online videos to help.

Nachteile

ergonomy of interface, not so clear on the admin interface.

Vorteile

That it had the ability to enter more than one person for a booking and it’s very economical! The support is great too.

Nachteile

Nothing. It has great flexibility and price is great.

Vorteile

The price plans for the software are great. The customizations, integrations with other platforms and functionalities of the software are top tier, one of the best. It is SO EASY to setup the software; 1,2,3 and that’s it!

Nachteile

There was once a problem with the customer support of the software but I think the creators/authors have worked out the issues.

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Vorteile

Easy to use..covers everything needed all my bookings are now done thro simply book..payments and recording is very easy too i need to sit down and make more of using

Nachteile

Easier to get hold of help agents.. but once u get hold of one they are brilliant very quick and easy to deal with ..just took me a while to find one

Vorteile

Personnalisable et pratique pour une utilisation standard

Nachteile

Tarif élevé si l'on souhaite beaucoup personnalisé les plugins

Vorteile

I have created my booking site during the week. Very easy adaptation to my needs.

Nachteile

Configuration of calendar was most complicated for me. It is not because difficulty, but only because of a lot of options.

Vorteile

I like the features, the reports, and the statistical data.

Nachteile

You have to select number of features based on your subscription.

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Vorteile

I knew nothing about booking software, I did my homework on products and shortlisted about 3. This one was the easiest to set up at a very good price point. Has features that others didn't also.

Nachteile

Nothing has made me think this software is lacking as yet.

Vorteile

I love how simple and quick Simply is to use. I have it integrated and automated and it has made my processes so smooth.

Nachteile

Perhaps there could be some more tutorials.

Vorteile

I like that is easy to use in the changes, in changing the non working days and to be with me economically in the beginning of my work. It is not easy that the old people uses booking on line and I am grateful to easybook in its economic rate

Nachteile

Perhaps that it is not in my lenguage at all, specially in the comunications with the clients. Only 50% knows english

Vorteile

If I can use it anyone can ! im not that great with pcs

Nachteile

Cant seem to talk to anyone that easy so I just sorted it !
Did get offered a call but hadn't got time just me being lazy im glad I learnt it will be great for the business to be in control

Vorteile

have been using Simplybook.me already for 5 years and I would not change it for anything else. Easy to use interface for admin and clients is the greatest value.

Nachteile

Constant update and adding different features /which is great) makes it tricky to keep up with all the developments.

Vorteile

Integrates natively with many popular software and platforms. Robust API documentation and possibilities. Polished UI and UX.

Nachteile

Limits. The lowest tier is on par with other close competitors but the limits are low and restrictive. Businesses that have up to 500 bookings in a month might not necessarily collect payments online for all these bookings. The limits on the lowest 2 tiers have to be friendlier to small and medium businesses, otherwise only the bigger boys can afford this.

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Vorteile

- Fast response from live help support, really useful tips and answered all my questions
- Easy to clone products and services to make adding lots of them a lot quicker

Nachteile

- Sometime its hard to get my pictures to look right on the screen.

Vorteile

The fact that I Needed an afordable way to keep track of clients, paukende and bookings.

Also, easy to set everything up

Nachteile

I miss a tool to keep track of my clients membership.
It would be very handy, both for me and the client, that you have a look on remaining bookings left on the membership.

Also: there should be a tool where you can temporaly pause subscriptions (f.e When clients get ill of injured and can’t come to class for a while)

Vorteile

Son prix peul élevé et sa fiabilité Les rappels très intuitifs

Nachteile

Sa difficile installation et personnalisation

Vorteile

efficacy and support. look at what I wrote before- I meant every word!

Nachteile

calculation of booking is for every booking is made so book a student in advanced forced me to buy additional bookings. I don't do the yearly program cause I thing Ill need to upgrade the package next month.
second: the feedback feature of the students should be disabled by default. I dont want surprises with my customers

Vorteile

I like that it’s my very own Receptionist I like that it takes appointments and deposits without me having to stop what I’m doing to physically do it myself I greatly appreciate it

Nachteile

I was having trouble finding the link to send to people I had to do a lot of copying and pasting

Vorteile

Ease of set-up, free trial to get configuration correct

Nachteile

Inflexible web page and menu selection without purchasing another custom feature, some custom features should really be inclusive (like classes vs services), the calendar booking is not very clear on a mobile phone if there are different types of classes for the same day, setting up memberships to discount / zero price a class booking is very clunky (you have to set up a service category and have client choose the category instead of the backend working out the client has a membership and applying the appropriate discount to the service cost)

Vorteile

Easy to set up, easy to understand directions to set up, very reliable

Nachteile

That they don't have a phone app interface

Vorteile

I like how your able to have automatic text sent to your clients. I love them booking site and how easy it is For my clients to book

Nachteile

Every function isn’t available on the app

Vorteile

With SimplyBook.me you can easily accept bookings for your service based business. This is great for our photography department.

Nachteile

SimplyBook.me has multiple price options including a free option but you only get 50 bookings and that's not enough for larger companies.

Vorteile

I like SimplyBook.me because I save my time. No many emails and calls. The students love book directly in my booking page. Also the sync of the Calendar is fantastic and this help me to manage my life in a better way. I chose SimplyBook.me from 3 different websites and this is absolutely the better. First the assistance! I find prompt help when I need. But also because is a easy system to use and for the possibility of customization.

Nachteile

Nothing. Honestly, at the moment, I don't find anything that I don't like. I use SimplyBool.me online booking system from over two months and it is perfectly suited to my needs.

Vorteile

SimplyBook.me has been a wonderful experience and a life-saver for my online bookings. I definitely recommend their service to anyone who needs a little help (or a lot of help) managing client bookings and referral systems.

Nachteile

Zero. I am very pleased with the program.

Vorteile

It’s easy to use and navigate. Just take your time and don’t rush it.

Nachteile

Only 3 services are available without paying.

Vorteile

Réservation en est clicTrès clair pour le client

Nachteile

Peut-être les paiements en ligne c’est une fonction que j’aimerais peut-être utiliser

Vorteile

I love all of the custom features you can stack up to create a tailored experience for potential customers. The SimplyBook.me team really thought about all the needs a person booking a workshop or class might when making a booking. My favourite features are group bookings, embedding the class on my own site and the

Nachteile

It would be great if we could give a cash reward in the form of a % for referrals made by customers. As in a % of the class fee for each booking we receive from a referral. Giving them a discount on their next class won't really work for my jewellery making workshop, as most of my customers book once and never again, as it's really just an experience.

Vorteile

It´s very easy to use for the admin, as for th other users. It gives you a lot of extra plugins.
My costumers are very happy and the system works perfectly well.

Nachteile

It would be great to be able to ask my clients just for a deposit of the total price. I hope you can make it happen soon. Also, the possibility to include a TPV from my bank as a payment option would be great.

Vorteile

I like the future that the clients have the easy possibility to make a reservation. When an reservation is made and accepted, the clients get updates of upcoming event both with an email and a sms message.

Nachteile

Translation part is difficult to manage, and the translation page freeze easily. It has happen that I have lost all the translation I have made because of lagging page. I would like to have recommendation of a pot. App, or morse stable page.

Vorteile

The user interface is straight forward and easy to use.
Also the price is cheaper than other providers .

Nachteile

some custom features can be provided complimentary

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Vorteile

So many customizations and features. The customer service is top-notch.

Nachteile

Wish there was the option of taking a deposit built into the software.

Vorteile

I love how simple it is to use and the intuitive nature of it.

Nachteile

MY company's on-site massage therapist uses SimplyBook.Me. When I've tried to make an appointment without the direct link, the site has been hard to find.

Vorteile

Good overview, relatively easy to use, nice to have the possibility to implement it into my own website.

Nachteile

Price
I get emails with offers that are NOT available for me! I would love to have the US stardard option with 8 features.

Vorteile

The offered template styles are good and aspect is easily changeable.

Nachteile

Some important custom features are listed but not working (such as reward & referral). The documentation page is difficult to navigate to find what you need and too many basic operations are not at all intuitive (like setting a start/end date for weekly classes) or not possible to do. Another important aspect is that the number of booking allowed is really limited unless you purchase the very expensive premium program. In general, I think this software needs a lot of improvements, especially for the price of the plans!

Vorteile

I set it up for my 2 shops and mobile Detailing and people can book each of them with ease. I connected it to my website and Facebook. It works great. It's worth every penny.

Nachteile

The customer service was not so great when I couldn't log in the first couple times. I also would be really cool if it connected with our quick books calendar.

Vorteile

Easy to start and use for simple booking. I also like tha you can use it as a simple website for small businesses.

Nachteile

Difficult to do changes. Today I wanted to change description of locations (I have 2 locations) and I could not where to do it.

Vorteile

can send text notifications to clients but only those who take the time book our services from their desktop computer since mobile bookings DO NOT work!

Nachteile

Clients CAN NOT BOOK APPTS FROM THEIR MOBILE PHONES! Unbelievable that Simplybook.me is rated the #1 booking app?!!

Vorteile

The customization and ease of use for a fair price amount

Nachteile

There are still basic lacking of options such as font choices that needs to be coded in rather than having it already there to choose.

Vorteile

Free to start with, relatively easy to get on with. The main thing for me is that the site looks clean and doesn’t get cluttered! Which I don’t feel can happen with this layout!

Nachteile

To make it simple they have eliminated a lot of detail I would have liked! I struggle to put more stuff on the home page! Maybe another button next to the book now button!
It also has a problem on internet explore where it caches out and you can’t edit your classes and such! But on other browsers that seemed to not be such a problem

Vorteile

It’s affordable, has a lot of options and it was fairly simple to get it up and running.

Nachteile

It’s bulky in some ways. I still have not been able to figure out how to link my payments to the site and create more features.

Vorteile

I used this software on the free plan for almost two years. I have tried out many alternative software over the past two years and I have found them very difficult to use. This software has no transaction costs. The custom features make the product different from their competitors. The continually add new custom features which make the product great. I also like how it can be integrated with a Wordpress site.

Nachteile

Its sometimes a little difficult to get used to the software at first but compared to the competitors user face, this is much user friendly.

Vorteile

we are working with simply book me for around one and a half years and can say only positive things,a lots of features, low prices, great value, absolutely recommended

Vorteile

Does all I need as a solo complementary therapist for booking classes and treatments

Nachteile

It took me a while to work out how to set class times to start at half past the hour but got there in the end

Vorteile

user-friendly. Outstanding customer service

Nachteile

More features can help the user expand their experience