SimplyBook.me – Bewertungsseite 3

Vorteile

Easy to navigate website for starting out, booking service is easy to use and the customers seem to like it so far.

Nachteile

It took some time to get used to where to find various things, and I still fumble thru, but all in all it’s very user friendly.

Vorteile

It’s so easy to use , and very accessible for me and my clients !

Nachteile

Besides not getting my notifications sometimes i’d say nothing !

Vorteile

Ease of use and integration with website

Nachteile

Multiple entries by same client.
Search function for client records

Vorteile

You really get to personalize your booking experience for your clients. Other websites are less flexible in designing things the way you want them to be.

Nachteile

Some features were hard to navigate when I first signed up, but it has been a couple years and ease of use has improved greatly.

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Gründe für den Wechsel zu SimplyBook.me

Vorteile

Oh Simplybook.me, I was always easily able to get to support whenever I had an issue with my website or with a booking issue. With the support, I have built a great system for bookings that my employees can easily manage.

Nachteile

Just sometimes the website has some designing limitations but that isn’t that big of an issue.

Vorteile

What I like most about the software is how easy is is to schedule and maintain efficiency for scheduling.

Nachteile

There is nothing I currently dislike about SimplyBook.me

Vorteile

Reminders to myself and clients, scheduling, calendar

Nachteile

The payment option for services. If i set up the appointment i can't send a link for deposit or payment without creating a new appointment

Vorteile

It’s a pretty simple way to allow folks to schedule time with me without me having to continually log into Outlook/Teams. Once someone books, you get an automatic text and email alert.

Nachteile

Making adjustment to company hours is not intuitive.

Vorteile

That there is a free option that allows most features so I could try it to see if it will work for me before upgrading.

Nachteile

That I could not purchase an add on for numbers of service providers.

Vorteile

It's amazing as a free appointment booker.

Nachteile

It's still not a better option than Calendly.

Vorteile

Réservation en ligneRappel de rdvWidget du logiciel à intégrer directement sur notre site internet Sav réactif

Nachteile

La plupart de options Sont payantes.La bdd clients

Vorteile

The price and flexibility of the program are wonderful. It's a great value for me.

Nachteile

the set up was difficult and the learning curve was steep. However that is because the program has so many options and features I don't use.

Vorteile

Easy to use, affordable, fast set up and great for braider/hairstylist.

Nachteile

Having to upgrade plan in order to use more features

Vorteile

Ease of use, simplicity, good for small businesses or those just getting started with scheduling clients

Nachteile

Have to pay additional costs for every additional feature you want to add

Vorteile

La possibilité de personnaliser son interface, avec une multitude de plugins différentes que l'on peut choisir, en fonction de ses besoins.

Nachteile

Aucune, tout est intuitif, clair et pratique.Peut-être juste l'appli mobile à revoir, pour que la réservation depuis un mobile puisse être aussi pratique que le logiciel en ligne.

Vorteile

Simple to setup as admin.
For customer experience, it is also easy for them to view the services available and make booking.

Nachteile

Many times customer said they didn't receive the google meet link and cannot be found at their calendar. If the system can help record the meeting link during the email notification of booking successful, and also record in the booking history, it will be perfect.

In Betracht gezogene Alternativen

Vorteile

Keeping my appointments organized. Keeping my clients organized.

Nachteile

Clients having to book hour by hour, app is not user friendly.

Vorteile

It’s very easy to use. This has saved me so much time! Less texting!

Nachteile

I don’t think I’ve experienced any issues with this app.

Vorteile

Simple operation and implementation, nice Tool for Slotbooking Processes in Companys and Supplychains

Nachteile

Customer answers to the questions cannot be restricted. Speak only 5 digits or number starting with a letter A

Vorteile

I've now setup SimplyBook.me at 2 companies because it's unrivaled in terms of value. It gets the job done with a solid set of tools at a very reasonable price point.

Nachteile

The settings menu can be more intuitive. It often takes me a moment to remember where certain features are buried.

Vorteile

Its easy for people to reserve spots and have options for multiple spaces

Nachteile

As an administrator its difficult to book on behalf of other people, and looking at the calendar is confusing

Vorteile

- I adjust and select functions to suit my needs.
- eye-pleasing and clear layout
- customer service is great
- I like training videos. They are really helpful.
- my students praise the ease of booking

Nachteile

I think rice is bit too expensive.
8 features are not enough.

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Gründe für den Wechsel zu SimplyBook.me

Vorteile

All the options, HIPAA compliance, forms during appointment creation, membership management...

Nachteile

importation of clients very limited... cannot import with a complex excel sheet that should contain possibilty to add type of memberships, date of beginning of membership, date end membership, tags... Also, you should provide a mean to log to the scheduling part only with email and name... I undertand that to see all your appointments, a password would be required, but the app we use right now does not require a password or an account to "just take an appointment". Having to create an account limits the usage of the tool for almost 25% of our clients (old person or juste no time to "open an account").

Vorteile

There are lots of features and it is easy to use and set up on your website

Nachteile

After free trial a lot of the add in features have to be paid for which makes it a bit ecpensive

Vorteile

Clients can go on my calendar and see when I have availability. They can book an appointment without having my contact me directly.

Nachteile

Sometimes I need to book appointments on days and times that I wouldn’t usually. It doesn’t allow me to do that so I still have to use my phone calendar.

Vorteile

Il permet de prendre les réservations clients facilement avec un retour en notification pour des services différents. La personnalisation est vraiment grande. Les mailing fonctionnent très bien.

Nachteile

Parfois en changeant une fonctionnalité, d'autre ne fonctionne plus. Les réglages peuvent prendre pas mal de temps.

Vorteile

Easy to configure and very flexible. The CMS is easy to navigate and the custom wording / translations is a great feature to enable the product to be adaptable to any market

Nachteile

Limitations with the trial but had tested enough to see it would be worthwhile implementing and upgrading

Vorteile

É extremamente intuitivo e fácil de personalizar, o que torna o agendamento mais eficaz. Além disso, fiquei satisfeito com a opção de sincronizar com os calendários, o que me permite acompanhar minha agenda de compromissos diariamente de maneira bem organizada.

Nachteile

O único ponto de melhoria que gostaria de apontar é a interface do usuario, poderia ser um pouco mais intuitiva.

Vorteile

The almost instant customer support is one of the things I most enjoy with simplybook

Nachteile

By far the biggest issue I have is the duplication of clients . Without using client logins, if appointments are booked for an existing client using the front end booking page, it creates a another client with identical info as the first. It would be nice if the system could be set up with an option to auto merge these clients or if it prompted the user on the back end to merge the clients. The system feels a bit too rigid at times and lacks some expected functionality such as nested categories or conditional logic. I Would also like to see the option to add multiple numbers and/or emails for a client.

Vorteile

J’apprécie la simplicité d’utilisation de ce site et surtout la multitude d’options paramètrables en fonction de mes besoins.

Nachteile

RAS ce site me satisfait à 100% je le recommande régulièrement. J’aimerais simplement pouvoir faire du parrainage option non disponible

Vorteile

I love the ease of appointment scheduling and payment.

Nachteile

Not intuitive to change certain features.

Vorteile

Sa simplicité et son désign que je peux changer rapidement

Nachteile

Pas assez de plugins sur le forfait basic

Vorteile

It´s pretty easy to setup a test account and to play around with. The support ist outstanding good!

Nachteile

Well - there are some use cases that are not covered very well (e.g. Museum Tickets) - if you can make that work practical and easy you might become one of the leading plattforms.

Vorteile

We were looking for a way to manage conference rooms for our agents and this was the simplest solution to implement and use. We've had zero issues since we started using SimplyBook.me. Agents just scan the bar code we've printed on each door and they can book their 2 hour time slot, and we don't have to police them anymore.

Nachteile

I don't recall disliking any of the steps in the process to set this up. or it's use.

Vorteile

Pros: What did you like most about SimplyBook.me?I like that fact that I was able to adapt my business to use the SimplyBook solutions.

Nachteile

Cons: What did you like least about SimplyBook.me?In order to use many features of SimplyBook you will need to buy the more expansive plan, and the price is above the market average.

Vorteile

It's easy to use and has all of the features I need for an intricate business

Nachteile

I really don't have any cons for this service

Vorteile

Simplybook est fiable et simple à utiliser.Service client sympa et réactif.

Nachteile

La nécessité de recourir aux plugins pour avoir certaines fonctionnalités qui devraient être natives

Vorteile

Great support team and great features makes the booking experience smooth

Nachteile

The only thing that I would say can be done is to offer discount for the existing users

Vorteile

I love all the available functions and that you can select which ones work best for your business.

Nachteile

It's a little tricky to navigate the back end so if you aren't in there regularly it can feel like learning it all over again.

Vorteile

Easy to use and navigate. Offers a lot of different products

Nachteile

The pricing is a bit much. Wish there was a way to save a little money

Vorteile

I think that it's the only product on the market that actually has all the functions that we needed. For us the packages were really important and how they worked. I couldn't find anything else and I tried a lot of programmes before. Simply just answers all our needs. I also think you have a brilliant customer service.

Nachteile

First of all, I think it's very difficult to navigate around. it took me days to understand how it works. The scheduling part - where one puts the availability is really terrible. Those sliders are useless and the other view, with the little squares, is a bit better, but also confusing. There are not time zones for users. And finally, the pricing is also bad. I think it's unfair to have those features that you need to use additionally and the number of users and whatnot. There should be a simpler pricing.

Vorteile

La planification avec nos clients améliore la qualité de notre service au quotidien.

Nachteile

La complexité du logiciel nous perd parfois.

Vorteile

The ability to accept different types of reservations, such as services, products, memberships and packages, is incredible. This has allowed me to offer a complete experience to my clients.

Nachteile

I really wish I could have more customization options for the design of my booking website so I can have more control over the appearance and structure of my page.

Vorteile

La simplicité de configuration et de déploiement.Le design joyeux et lumineux.Les plugins :-)

Nachteile

Le peu de référencement de la page de réservation intégrée à SimplyBook.me (annuaire). Pour être honnête, je ne l'utilise pas. Je préfère l'intégration iframe dans mon site web directement.D'autres applications concurrentes (par exemple Doctor Anytime) promeuvent leurs prestataires directement dans Google. Une personne cherchant donc "Docteur à Namur" retrouvera directement la page d'un prestataire directement référencée dans Google.Mis à part cela, je n'ai pas d'autre inconvénient à relever. Et mon site fait bien l'affaire pour canaliser le flux de clients vers mon formulaire de réservation SimplyBook.me. :-)

Vorteile

Great customer service. Lots of options to make some customizations.

Nachteile

I didn't really figure out how to make a website yet, just the booking site.

Vorteile

- Accept online payments with different options (including debit cards)- Meeting confirmation after payment- Automatic billing/automatic emails with receipt and invoice- Upsell products- Real-time calendar synchronization- Video meetings- Different categories/services- Cloning services to offer in other languages- Drawing up different agendas for different services- Always in control- TOP helpdesk- Widget code for every service in every category, full integration on your website- Huge number of features- Most of it can be customized

Nachteile

- There are so many features that the learning curve is slow and long, but it's a huge advantage to customize most of the features, so it's necessary to go through them. Once you are there, you have a top service to offer on your website.- At the moment only 1 reminder can be sent, but they are working on making it possible to send multiple reminders.- Limited number of video meeting apps (2: Teams & google) are connected by default, but you can expand with zapier.- Some bugs in the software when using code for text.- Some difficulties when using Teams without customer login, but when you do the video meeting via your web browser instead of the app, then all is fine (except for custom background)

Vorteile

Facile d’utilisation , support client réactif

Nachteile

On doit pouvoir s’inscrire sur liste d’attente par créneau et non par jour

Vorteile

In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features.

Nachteile

Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience.

Vorteile

Easy for appointment bookings, easy to use and provides great customer service.

Nachteile

It's expensive when trying to upgrade and creates trouble while trying to send the link.

Vorteile

Logiciel facile à utiliser, impeccable pour la réservation en ligne

Nachteile

Logiciel intuitif mais les couleurs ne sont pas à mon goût