SimplyBook.me – Bewertungsseite 4

Vorteile

J’utilise le logiciel de réservation et je suis ravie. J’ai utilisé la version gratuite au départ ce qui a permis de lancer mon activité et maintenant je poursuis en version payante. Pratique et opérationnel.

Nachteile

Les instructions en anglais ne sont pas toujours pratiques à compte.

Vorteile

Extremely easy to set up, use and manage.

Nachteile

It would be ideal if more Custom Features were in the Basic payment plan.

Vorteile

Its easy to use and I like the AI support as well as the human support. Good cost. Seems easy for my customers to navigate.

Nachteile

Can't think of anything worth complaining about.

Vorteile

Fonctionne bien.Assez facile à utiliser une fois pris en main

Nachteile

J'aimerais que les clients puissent recevoir une alerte quand un rdv se libère plus tôt.Interface qui pourrait être plus jolie

Vorteile

I love everything about SimplyBook.me, it is great.

Nachteile

I do not have anything like least about SimplyBook.me

Vorteile

Ce logiciel est très efficace car il me permets d'être à l'heure à tout mes rendez vous , c'est un logiciel très spécial et rapide.

Nachteile

Je n'ai pas d'inconvénients pour le moment.

Vorteile

Facilité de la mise en place et de l’utilisation

Nachteile

Les nombres de réservations limités dans les abonnements

Vorteile

For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall.

Nachteile

Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions.

Vorteile

Ce logiciel est clair et simple d’utilisation.

Nachteile

Le paramétrage de certaines fonctionnalités est parafons difficile

Vorteile

SimplyBook me is easy to set up and looks very professional. The website templates are very pleasing to the eye!

Nachteile

I can't find anything I don't like thus far.

Vorteile

Very easy to use and setup. Syncing with Outlook works really well.

Nachteile

Only bad thing is all the additional features they offer. You get tempted to want more.

Vorteile

As the one woman show of my new business venture, it took me a long time to choose a booking platform. A friend of mine reminded me, "get someone that grows with you," and that's why SimplyBook.me was the best choice. It's flexible, and will adjust and grow with my business.

Nachteile

Having to pay extra for crucial things like sending liability forms and email reminders.

Vorteile

La simplicité de configuration et de déploiement.Le design joyeux et lumineux.Les plugins :-)

Nachteile

Le peu de référencement de la page de réservation intégrée à SimplyBook.me (annuaire). Pour être honnête, je ne l'utilise pas. Je préfère l'intégration iframe dans mon site web directement.D'autres applications concurrentes (par exemple Doctor Anytime) promeuvent leurs prestataires directement dans Google. Une personne cherchant donc "Docteur à Namur" retrouvera directement la page d'un prestataire directement référencée dans Google.Mis à part cela, je n'ai pas d'autre inconvénient à relever. Et mon site fait bien l'affaire pour canaliser le flux de clients vers mon formulaire de réservation SimplyBook.me. :-)

Vorteile

I love the appointment scheduling system it is very intuitive and allows me to set my hours of availability, block out specific days and times, and even set different appointment durations for different types of services. I can also add custom questions at time of booking, which helps me gather relevant information from my patients prior to their visit.

Nachteile

One of the things that was a bit frustrating for me at first was the learning curve to get familiar with all the settings and options available on the platform. Although the control panel is quite comprehensive, it took me a bit of time to explore all the features to get the most out of it. However, once I got familiar with it, I was able to get a lot out of it.

Vorteile

I like that you can save each client and use their info in the future.

Nachteile

It’s very repetitive and some features are hard to understand

Vorteile

ease of use, inexpensive and easy to set up

Nachteile

lack of customization, user interface/expereince

Vorteile

Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.

Nachteile

Si miramos sus complementos son un poco costosos.

Vorteile

Some of the best things about SimplyBookMe is how easy it is to make services and have clients select to pay later or pay right then. I also like how I have control over everything booking-wise. Another thing is all the custom features that are available and always being added are perfect for my needs and there are many more suited for others.

Nachteile

What I like the least about SimplyBookMe isn’t really anything. I’ve loved it since I started using the free version and have slowly been upgrading to suit my needs in my business. If I were to nitpick it, it would be how sometimes closing your business on certain does feels as if it’s hard to find but that could be just me.

In Betracht gezogene Alternativen

Squarespace

Gründe für den Wechsel zu SimplyBook.me

Didn’t like Square’s features and pricing for what I was getting.

Vorteile

Very easy to use tool to schedule and book appointments, I love how easily it integrates with google calendar

Nachteile

The cost gets very expensive the more you integrate custom features

Vorteile

Loved using to book my last stay an organization of everything needed

Nachteile

Easier to tip hotel staff an help running app can be confusing

Vorteile

Booking and organising slots, Creating custom pages.

Nachteile

The custom pages are not simply to set up nicely.

Vorteile

SimplyBook.me is an all-in-one scheduling and booking software that offers a wide range of features and customization options. Its user-friendly interface makes it easy to set up and manage appointments, classes, and events, and it allows businesses to accept online payments, send automated notifications, and manage staff schedules. SimplyBook.me also offers a mobile app for both iOS and Android devices, which allows users to manage their bookings on the go. The software's pricing is competitive, with a range of plans to fit the needs of businesses of all sizes.

Nachteile

While SimplyBook.me is a powerful tool, some users have reported difficulty with customization options and occasional glitches with the software's features. The software's customer support is responsive but may not always provide immediate solutions to issues that arise.

Vorteile

It's affordable and it's not hard to set up. Open your account then list your services and availability dates and you're ready to go. The admin app is a quick way to manage everything and there's also the client app that does the same thing on their end.Notifications can come in through email or SMS. I like that because I've missed important things coming in through email. On my phone after there are 3 or 4 they don't display individually anymore. On the other hand I always check SMS and they don't group together. Integrate with Facebook, Google, Stripe, PayPal, etc.I would say it's a simple way to do your booking.

Nachteile

It is affordable unless you're wanting the add on packages. Honestly they do get expensive. If you can operate without them it's no big deal though.

Vorteile

Easy to use and set up. We use this tool to schedule and reminders

Nachteile

Solution serves it's purpose and does it's fuctions

Vorteile

Using the app and online application helps me to management my time. I provide services by myself, I have a full time job, and I attend school without simplybook.me I wouldn't know what to do. It helps me manage my clients around my schedule. I highly recommend using Simplybook.me. Its easy to use and my clients love that they are able to book at any time. I also love the features to help me choose how many to book and when to lock my schedule. I love it. If I can give more stars I would.

Nachteile

I do not I have any cons for simplybook.me

Vorteile

Tarifs et fonctionnalités. Sérieux. Pas d'acharnement commercial

Nachteile

Pas intuitif. Compliqué à utiliser. Explication sur internet mais en Anglais

Vorteile

Easy to use, adapteble, different displays

Nachteile

We can use 3 functions, the price gap between 1 or 2 functions more is too big.....

Vorteile

It's super easy to use for the customer .

Nachteile

There needs to be more formulas available. For example, we start operating at 6pm at night. We operate via bookings only. There should be the ability to Implement a cut off time to create a booking. But there's not. People can create bookings right up till the booking time. Therefore we can't manage our required resource.

Vorteile

This is our first attempt to take reservations online, so i can't compare. It still seems somewhat difficult to use effectively

Nachteile

Inability to change the number of seats available on a daily or hourly basis

Vorteile

La plataforma SimplyBook.me es compatible con dispositivos móviles, lo que permite a los usuarios acceder y gestionar sus citas desde cualquier lugar.

Nachteile

En general es fácil de usar, pero puede haber una curva de aprendizaje inicial para familiarizarse con todas las características y opciones de personalización disponibles

Vorteile

The other similar platforms only offer a "short term solution " to help you out with bookings online. If yoy really want to use the booking site as a tool to expand your business it can not look lkme an office calendar. Simply book me offer the most competitjve package, many options that help adapt to your business and is easy to set up and use

Nachteile

It could offer some more features that would help solve very practical issues for ex options to have different prices for different number of people. Also the it should solve the issue of the website address "ending" it is not possible to be in greece and say "it is normal" to have a .it

Vorteile

Ce logiciel nous aide à planifier les patients dans les hôpitaux. Pour les réunions, ça nous permet la réservation des places et la prise de rendez-vous.

Nachteile

Ce logiciel n'a aucun inconvénient. J'apprécie son efficacité et je recommande vivement aux gens d'utiliser.

Vorteile

The system is great! It enables me to run my business without the worry of constantly chasing people to come to a class. All sessions are on the system and people book as and when they need to.I just use it for this, occasional I use email marketing. It' can do a hell of a lot more than I use it for!

Nachteile

Costs like anything are always an issue but generally not the most expensive out there

Vorteile

SimplyBook was easy to set up, use, and has very useful features.The widget feature is especially useful when embedding into our existing site.Support team was very helpful and always on hand to support.

Nachteile

There are many limitations that means we are not able to get the exact function that we wanted.Every feature, no matter how minute is locked behind a paywall, please make more features accessible.

Vorteile

Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.

Nachteile

Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.

Vorteile

I appreciated how simple it was to use and set up SimplyBook.me. The functions were simple to use, and the user interface was quite intuitive. The system's high degree of customization, which allowed me to alter the booking page to suit the needs of clients as a business, was another feature I enjoyed. I really loved how easy it was to set up the system and begin going with it.

Nachteile

The price plans of SimplyBook.me are extremely expensive when compared to those of some other appointment scheduling software, which is their major drawback. Also, there is no option for a free trial, which can make it challenging to determine whether it will meet your demands.

Vorteile

This maintains all the key features that every other booking site I’ve used has (I’ve tried several for my business over the years) and all the essential functions work flawlessly and as expected :)

Nachteile

As you may have noted, I work in the music industry. In this industry, & I’m sure many others as well, contracts and signed paperwork is something that is essential and very important. The one thing I need that would make my search for the PERFECT booking site for me is the ability to integrate contract signing into bookings. If my customers could sign our terms and agreements and read it before booking or even after so they know how we structure our rights for recordings it would make things a lot simpler and transparent for my clients. P.S honeybook was a contender because of they way they integrate contracts and invoices, something like that

Vorteile

There was a free trial which is always nice to be able to test a system and see if it fits you. Overall I was able to find most of the settings I needed but not all I needed to ask for support for help with some.

Nachteile

A bit too complicated trying to find all the necessary settings and set reminders and notifications, takes a while to set up as well, and some things felt unnecessary to add. With this quality of product, I would say the price should be lower but it was still overall ok and functional.

Vorteile

I like that Simplybook.me is easy to use and offers a lot of features that make managing bookings and appointments easier. It also has great customer service, which makes it a great choice for businesses. Additionally, it integrates with many popular payment gateways, making it even easier to manage payments. Finally, the pricing is very reasonable, making it an affordable choice for businesses of all sizes.

Nachteile

The least liked aspect of SimplyBook.me is that its user interface is not as intuitive as some other software options. Additionally, some of the features are not as customizable as with other software options, so it may be difficult to tailor the software to meet the specific needs of your business.

Vorteile

Prix très intéressant pour les professionnels, prise de rendez-vous sur internet à distance et à toute heure. Paramétrages multiples

Nachteile

Pas de synchronisation des avis laissés sur SimplyBook sur notre page Google, pas de rappel par SMS 1 jour avant mais seulement par mail quelques heures avant le rendez-vous

Vorteile

We offer a variety of services from hourly bookings to memberships and workshops. The booking platform offers so much flexibility to automate and report all of this in a meaningful way. It gives our customers a seamless experience and makes us look professional. Things like issuing passes for workshops with QR codes really help build our brand and create that perception. For a small organisation like ours it helps level the playing field with some big players who offer such things.What’s even better was never had a plan to introduce any loyalty programme but on seeing the feature available decided to introduce it . We slowly moved from seeing simplybook.me as an admin platform to better manage ourselves to seeing it as a powerfull marketing platform which would improve our sales . things like adding book now buttons to social platforms and google business listings do just that.Our Favourite feature was shared resources which helped us list a Turf facility which could be booked in so many different permutations and combinations depending on numbers of people involved and activity it is used for.

Nachteile

Our only request to the team is to come up with more integrations to CRM and accounting platforms . At present we use google calendar sync and a few Zaps to push data to our CRM and the accounting part involves some effort to move to our zoho books software.

In Betracht gezogene Alternativen

Calendly und Acuity Scheduling

Warum SimplyBook.me gewählt wurde

It did not offer the ability to issue discount coupons and charges were much higher and linked to number of staff / service providers /facilities. It offered a great sync with the CRM we love - Zoho CRM so we adopted it naturally. We use all other ecosystem products like zoho books , zoho social , zoho sales IQ etc.

Vorteile

I love the look of Simply Book Me. While it's annoying to have to pick and choose from Custom Features and in many cases forego functionality for looks, I like the look.

Nachteile

I have contacted SimplyBook.Me a million times in my many years as a user with feedback for improvement. Most of the improvement required has to do with the app. Also, when I set my account up a billion years ago, I set it up with 5 minute increments but as my business has changed, that has changed. I now need 15 minute increments for scheduling but the developers are either incapable of conceiving a different possibility else they are under trained or under funded. As a long time user, I feel they ought to listen to my needs and FIGURE IT OUT.

Vorteile

I like the adaptability. Even though it has a learning curve, once I understand how to do something, it does it well. It does most things that I need it to do. Clients can book easily, the reminders go out without me checking on them, the product is definitely well priced, and it just works. I think I have a semi-complicated set up, but was able to make it all work (with some help from their excellent live chat agents). The widget codes work on my website, payments integrate with it, it's all just one great package for my needs.

Nachteile

There are still some things that I would like it to do that it doesn't do. The example would be too long, but I have worked around it. It has to do with the ability to book kids/adults/how many at a time of each, for a certain time frame. I also don't like that once I make a change, it is retroactive...I would really like the ability to change something for the future, and have it set up to go on a certain date, without the changes going live right away.

In Betracht gezogene Alternativen

Trello, Checkfront, Xola und FareHarbor

Gründe für den Wechsel zu SimplyBook.me

Price mostly, but also because it does everything I need it to do FOR that price.

Vorteile

I love how customizable SimplyBook is - it took me a long time to get everything set up the way we wanted it at the beginning, but that was just because of how many different features I was able to customize to our exacts specifications. We also like the payments feature so that we can require clients to prepay for their appointments.

Nachteile

I wish there was a way to create certain types of appointments that are only available to certain people (for example, people with a certain password); I have suggested this feature to SimplyBook in the past and hope they develop it soon! We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a way to do that in the current system and so end up using a different (much less user-friendly) software program for those events instead of SimplyBook. I also wish we could see which clients have used which coupon codes in a single report.

In Betracht gezogene Alternativen

Acuity Scheduling

Gründe für den Wechsel zu SimplyBook.me

Integration with Authorize.net payment processor (preferred by our Finance department)

Vorteile

The calendar with different colours for different practitioners makes it easy to see when people have appointments. We loved that we could customise our website widget to make it on brand, and that this software gives the option for customers to add promo codes, as most others in this field do not allow this. The SOAP note feature is paramount to us as a physio clinic, and the whole system is very secure.

Nachteile

We need an option to attach files to our client notes, as we are a physio clinic so often have patient letters/referrals that we currently need to store elsewhere. Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export option, which makes reviewing marketing efforts a bit of a nightmare. The calendar view would benefit from having a weekly view with each service providers timetable more clearly, as this can create problems for us too!

In Betracht gezogene Alternativen

Pabau

Gründe für den Wechsel zu SimplyBook.me

The option to add promo codes, customise the website widget to our brand colours, and the price.

Vorteile

Incredible tool. So many features. Build epic booking systems.

Nachteile

It seems to be something that they do not actively work on, which seems crazy to me. Customer support ([SENSITIVE CONTENT]!) is dire. She sits on her little throne of customer support power/possession and then acts as a mindless, droning, and passive-aggressive gatekeeper for SimplyBook. It makes working with the company a chore, and I would seriously not want to pay money every month with her as our Account Manager. She makes the process of this (incredible!) application, seem hopeless, limited, and dire. You need your first point of contact to laude the company, and care about it deeply! To inspire its customers, and to show them how much of an incredible booking system can be built with SimplyBook.

In Betracht gezogene Alternativen

Setmore, Acuity Scheduling und Booknetic

Warum SimplyBook.me gewählt wurde

SimplyBook has so much more genuinely deep and powerful potential. Incredibly well-coded. User friendly for the service providers (as well as the customers). A truly epic and well-thought-out product, held back by shoddy customer service and a lack of passion at the front gate.

Zuvor genutzte Software

Calendly und Setmore

Gründe für den Wechsel zu SimplyBook.me

Fantastic UI and endless potential with all of the addons. The perfect options for entrepreneurs and business owners looking to "build" a booking system for their business, that suits them and their specific business model. They are endless ways to build a business model that works using their system. PLEASE keep updating, and marketing your product. It is amazing, and far far better than Calendly/Setmore/Acuity and all the big boys, who have absolutely no potential, and incredibly limited coding for serious businesses and booking systems. SimplyBook has it all worked out when it comes to Team Members Scheduling (although this could be better with a simple frontend panel), Classes, Recurring Meetings, Timeslot booking simplicity, Coupons, etc.!

Vorteile

What's nice about SimplyBook.me is that you can customize which features you want.

Nachteile

There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.

In Betracht gezogene Alternativen

Calendly

Warum SimplyBook.me gewählt wurde

SimplyBook.me has the most features we need.

Zuvor genutzte Software

Calendly

Gründe für den Wechsel zu SimplyBook.me

SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently.

Vorteile

It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.

Nachteile

The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

In Betracht gezogene Alternativen

Acuity Scheduling und Timely

Warum SimplyBook.me gewählt wurde

At the time, Simplybookit offered the features we needed at a better price point than 10to8

Zuvor genutzte Software

Sign In Scheduling

Gründe für den Wechsel zu SimplyBook.me

It offered the features we need at the most favourable price.

Vorteile

Incredible amount of features for the $.
HIPAA compliance / encryption
SOAP notes
Versatility
Complete customization of confirmation emails to both service providers & Services
Very easy for clients to navigate
Clients can track their own packages
Ability to force pre-pay
Intake form option

Seriously, I could list a ton more amazing features plus the fact that they continue to add more.

Nachteile

Realizing this was initially designed to serve salons, not health care providers, I hope to see improvements in the following areas:

SOAP notes are the only therapy note option. Woud be nice to have a simple progress notes option.

Ability to tender in person payments directly thru the platform would be a really big deal for us. Right now, a transaction is only tendered if they pay when they book thru the website. In person, we can create invoices and mark them as paid, but need to use a separate platform to capture cc payment.

It would be nice if we didn't have to go thru a 3rd party for video calls. Gruveo has been good so far, but it's still extra steps to move from appt to video. Ideally, the ability for the practitioner to enter the video call directly thru their appointment calendar would be grt.

A mobile app for clients to manage appts & take video calls would be excellent.

I think these r the biggest things that affect us, but even with these, the simplybook platform has been grt.

Vorteile

SimplyBook.me is the ONLY "booking engine" which had the capability to integrate "same day book & play" online booking with our in-house "walk-in's" ticketing system. Not only does it "work", but it's a "near perfect fit!" (Largely due to the custom feature "add-ins.") I had done extensive research & tried them all.... Simplybook.me is in a class of it's own. Surprisingly, customer support is also truly "world-class!" Having a fair amount of coding & web design experience, I dug in a lot deeper than the average user. In doing so I uncovered several bugs. Not only was the support phenomenal, but most of the fixes came FAST!

Booking is fast, easy & designed to work well with smart phones. (Really well for the most part with proper setup, selecting the right "timeline" & adding the CSS custom feature add-in.)

Nachteile

"Power comes at a price": Monthly fees are based on "custom feature add-ins." IMO, their tiered pricing needs more flexibility. Pricing model is also based on # of bookings & # of SMS messages (if you use them.) This is not a big deal and actually favors "low volume users." (There is even a 100% free plan that comes with 1 custom feature of your choice.) BUT: If you need more than 3 custom features, monthly fees triple to get to the next tier which is 8 features. (So for a business that only does a few bookings a month but need more than 3 features, SimplyBook.me may be too expensive to use.) ~ However: If you do enough volume", your bringing in enough sales to "more than justify" using the best booking system on the planet!

"Custom CSS" custom feature: Had to use the "Weekly Classes" timeline ALONG with this custom feature ("CSS custom feature) to avoid/minimize potential user mistakes in booking. The combination of these two work OK. With a few "simple" modifications to the other timelines, those should work well too. Hopefully the engineers will make two (2) very slight "navigational" & "display" modifications to correct these issues when using the other timelines.

"Group Bookings" custom feature: When using "group billing custom feature" (one booking for a group of participants): A default quantity of 1 always displays. (Making it too easy for user to forget to select the correct quantity. And on the review screen, this quantity does not appear.)