Userlike – Bewertungsseite 7

Vorteile

It is straightforwards without headaches

Nachteile

Trial is a bit short but the product works beautifully

Vorteile

The software i watched the Tutorial once and Boom i was gone and ready to and my website is now active and working

Nachteile

The Intergration of the Chat on mmy site was a bit confusing as the script didn't open at first but later opened very well.

Vorteile

Easy adaptable to CI, inviting for Web-visitors. Great "Bot-function"
I used this great tool in order to test it and very quickly I was invited to a phone conversation and got professional support. All questions have been answered and issues have been solved within shortest time. Thanks a lot for this.

Vorteile

It is easy to use and can be easily set up.
No deep programming skills needed!

Nachteile

Time for testing is quite short as the testing phase is a little short

Vorteile

i like excellent assistance, everything is oriented to explain and give support. very friendly and easy.

Nachteile

i could preffer link with facebook or google

Vorteile

Administration dashboard
Custom features

Nachteile

nothing special
I m a new user and it's too much for relevant feedback

Vorteile

You can handle two chats at the same time. You get notifications when a customer is writing to you. You can use the emojis. You can see the reviews on your service. The software is intuitive and easy to use.

Nachteile

You cannot put the software in pause. If you go out of the chat platform, you can get easily confused by the software organization.

Vorteile

Userlike is a great Product
easy to use
Not expensive
Great Support
the most thing i like is that Userlike team Member are always very kind and they can explain every issue in a great professional way

Nachteile

Nothing,

i compared many chat service providers and tested them it is for me number one chat service

Vorteile

There are allot good functions for chatting and support. The price is very good

Nachteile

this software is very good. I don't see any negative things

Vorteile

Pace, easy to work with, nice Features (google map). Ist nice to see, when the visitor is writing and sometimes correcting his answer. The Google map is very helpful.

Nachteile

I can not really say anything, what is negative. Just perhaps, the zoom of Google maps could be more precisely.

Vorteile

It's a really profitable software solutions. With this software we can contact the prospects of our products much more earlier. It's great.

Nachteile

I thought about this question long time, but I don't no. For the moment I find nothing what is bad resolved.

Vorteile

Easy to use and navigate around and to customise as well

Nachteile

Nothing at all to dislike, haven't looked at everything as yet though.

Vorteile

How easy it is to communicate with customers on and offline

Nachteile

A bit confusing how to set it up to send messages to multiple email addresses.

Vorteile

Its good and very easy to use and if there are any questions Userlike answer them straight away.
Customers seem to like the chat facility on websites as it saves typing emails.

Nachteile

Would like to send a photo or image every so often with out copying a link from the website as there might be too much text.

Vorteile

No heavy implementation on server requested

Nachteile

Not easy to find all settings and options at the beginning.

Vorteile

Easy Implementation with a really nice interface and intuitive interface for customers and easy-to-use for operators.

Nachteile

A bit confusing administration interface. You need some time to get to know where some settings are hidden. Not as intuitive as the operator chat-panel and you need to get used to the way settings are sorted.

Vorteile

very easy to use, super practical, I found everything I was looking for

Nachteile

the installation was easy and I did not have any problem

Vorteile

Integration for our magento2 based shop was really easy. It took about 10 minutes to figure out how we can integrate the chat and also how to handle it. Very good to have a first, fast and easy method to integrate a chat.

Nachteile

It would be great to have some more possibilties for customizing the chat also for the cheapter plans

Vorteile

good explained help functions, german support, chat monitoring, offline chat message, good customizing of the appearance of the chat window

Nachteile

should have better live analysis functions, it is a problem, when you close unfortunately the window during the chat because the chat is over then

Vorteile

I like that there are several integration options. The way it is set up is really nice. I have been able to navigate around.

Nachteile

I think that there needs to be more information regarding the additional features like integration with WhatsApp. There are no images or videos and I think that would be a great selling point.

Vorteile

Easy to use
put customers near to me
very good and friendly customer service

Nachteile

So far, there are no points that I noticed negatively

Vorteile

Chat made simple for user. Create communication

Nachteile

I found that their is a few things that can be changed but overall great see

Vorteile

it is fast. The connection when we write with customer was good.

Nachteile

sometimes aborts. Sometimes I see I am offline. I don't know why

Vorteile

Well looking backend. Support availiable in german speak. Our Members are able to chat together, not only with customers. Former we took the telephone, it was not so comfortable.

Nachteile

It was difficult to install several groups, we needed help from the support team. I think it's too expensive.

Vorteile

easy to use, very easy to integrate, good user interface

Nachteile

Id would be great if a module for a real chat bot (ai) was available.

Vorteile

It is really easy to implement, set up and use. I use it daily and created a real experience with my consumers/visitors. It has aa real added value for your website and CRM.

Nachteile

If you don t configure it really well, people can t see your button. We should have more options for personalization (size, colors...)

Vorteile

it good the message is deliver on time is good

Nachteile

better if more chat box feature is added

Vorteile

The easy use for beginner and for the customers

Nachteile

You should add an app that we could use everywhere not only at the office

Vorteile

Its the best chat software I have seen and its easy to intergrate with a wordpress site. thank you guys you are the best

Vorteile

It's pretty straight forward and the support is accurate and fast on replying.

Nachteile

It takes a bit of time to get used to it.

Vorteile

Easy of use, easy of installing, easy of administration.

Nachteile

14 day trial not long enough, but the month extension is great

Vorteile

It seem to be easy to use and to personalise

Nachteile

Don't know yet.
Just test it since today and not on my site

Vorteile

Very simple to use, ergonomic solution and very performing assistance

Nachteile

the price is too high to have the White label.

Vorteile

Easy to understand, navigate and configurate plus lot of options

Nachteile

Nothing, like everything. The support is awsome too

Vorteile

That it could be use on a smartphone, and on computer

Nachteile

There no application on smartphones with pop up notification

Vorteile

Even during the test phase , the support was very helpful.

Nachteile

Nothing yet. Maybe later . Time will show.

Vorteile

easy handeling
quick Response from costumer support

Nachteile

Notificiations about Office Mails should be shown more clearly

Vorteile

Ease of use. The interface is clean and well strutured. Plus, the options of the free version are good enough to give it a test drive.

Nachteile

The mobile version UI is not as clear as the desktop counterpart. Many customers try out our website on their smartphone and some said they could not send me a message.

Vorteile

It was very easy to setup and install on Squarespace.

Nachteile

I'd like to be able to use my phone to chat with customers.

Vorteile

It's a great software, provides very new features. Thanks a allot

Nachteile

Free trials need to be for few more days.

Vorteile

EASY to leran and I see an impact in my sales

Nachteile

non - i didnt have much time but i didnt see anyting

Vorteile

working well without problems and there is an extra version for start-ups. that's pretty nice for small startups in the beginning of their launch.

Nachteile

Till now, I dont have things I dont like. I just hope that the well working is going on and the we don't even need the support service.

Vorteile

Ease of use and Functionality. Very user friendly

Nachteile

Nothing as such. Still learning to use all the functionality

Vorteile

What I love is to be able to recover the mail of the customers.

Nachteile

I do not see any inconvenience sorry for that

Vorteile

I love the user interface the most, it is minimal, modern and functional. Also, the responsiveness is ideal!

Nachteile

It is a tad bit expensive, for start-up companies I wish there was a more affordable option as expenses add up with other plug-ins.

Vorteile

Its easier to reach our audience who is very busy and do not have time to make frequent phone calls.

Vorteile

very fast and quick contact with customers or potential customers

Nachteile

the sound when an chat starts doesn't work

Vorteile

That u can let your costomers ask for help with ease

Nachteile

nothing wrong with is its all brillllliant