Fresha – Bewertungsseite 9

Vorteile

I love how the product and service is free and easy to use.

The support team is always working hard on making improvements and they listen to what their customers want most.

The new updates - colour coding, analytics, invoicing and continued user friendly application is perfect.

The 24 hour client reminder helps to enforce my cancellation policy.

I will have no headaches as I look to expand the business over the coming 12 months.

Nachteile

Occasionally it can be slow at loading on iPhones in Australia. (Possibly my data coverage)

The analytics page occasionally glitches and doesn't load.

Both are minor things that dont happen frequently :)

Vorteile

Easy to search customer names or the names of services and events, love the confirmation email and text reminder it sends my clients so I don't have to confirm them, love the online booking that allows clients to book themselves!

Nachteile

The little drop down menus make some things harder to find. Also wish there was a way to put in our own reason for cancellations instead of choosing a pre-existing reason.

Vorteile

This has more features than many pieces of software I have purchased in the past, and none of them did everything combined, which this software achieves and then some! The option to add items (from staff, to services, to costings) is a breeze, and the ability to link to online booking via a simple link is immediately indispensable. The development team / customer service are friendly, open, and supportive, and the passion the team show to their software is clearly evidenced in an abundance of features to the end user. Cannot recommend this software enough!

Nachteile

None identified at this stage. If there was anything I'd mark for an upgrade at some point in the future it would just be the appearance of the diary to clients when they follow the personalised link; although fully functional as it stands it could be presented in a slightly more aesthetically pleasing way.

Vorteile

Easy to use. Great Help from Customer Service Team.

Nachteile

Nothing it is perfect. Wish I had found earlier.

Vorteile

Amazingly easy to work with and the interface is extremely user friendly. Love that the technicians can access the system, make appointments and monitor commissions. All round excellent system!

Nachteile

I really didn't find anything lacking at all!

Vorteile

I'm in beauty & it this program has just about everything I need, I have used colours for different treatments in the pasted that I set up myself on my computer but when I asked Shedul if they could do it they put it to a vote & before I knew it we had it implemented on are app, it sends reminder messages so all my clients never forget their appointment & it's so easy to use, but if you can't figure something out the staff at Shedul are always there to help & very fast to respond. Love it

Vorteile

It was FREE. The ease of scheduling clients and notifying them was great. The dashboard is easy to navigate too. Seamless integration into our Facebook page and website!

Nachteile

Does not send notification to employee after customer books session. Browser-supported only; an app would be nice but once again; it was FREE!

Vorteile

I like this software because it's easy to use for us and our clients.
I love that our clients get reminders about their appointments.
I like that our clients don't need to download an app, all they need to do is click on the link.

Vorteile

It's free and helps me manage appointments and bookings at my business. It's easy for my employees to use as well.

Nachteile

There are a few glitchy things. Updates happen sometimes during the day when you need your software. And there are a few features like commission tracker that are less intuitive.

Vorteile

I like that Fresha is constantly growing and adding new features to their app. Also like the "New Look". I like they help you pushing how to even do promotions as I can imagine not everyone is aware what some businesses do to attract their old client back. The costumer service is good, responding is fast as we all like that.

Nachteile

I feel it is harder to attract new clients.

Vorteile

Facile nel suo utilizzo alla portata anche dei utenti alle prime armi

Nachteile

Per il momento non ho riscontrato problemi

Vorteile

What doesn't it do???
It let's you create your working week calendar, create services with times and pricing, let's you enter you clients details so you can put them into your calendar, send them reminder text or emails, even send them a thank you text after their services, you can add discounts, you can see your total sales, appointment history. They have created a reports page to show you the earnings of each service, and you can even opt to let your clients book their appointments online. There are so many features to this program that are useful to business owners I have no hesitation recommending this to everyone, even the support team are amazing and will help you with any questions you might have.

Nachteile

Why didn't I know about this sooner? No cons what so ever!

Vorteile

Keeps track of everything! I love the reminders and thank yous that it sends out

Nachteile

No cons at this point everything has been great

Vorteile

I love the fact that it is easy to integrate into your reception area. You have no fear of using it as it is always there to back you up and my clients like the fact that they immediately receive a text that they can then link on their smartphone. So easy to keep to your targets and easyto obtain reports. Absolutely great addition to any salon new or existing. Thanks guys for a amazing product

Vorteile

It's Freeness, ease of use and support guys prompt feedback. Their willingness to investigate, develop and incorporate user ideas and suggestions.

Nachteile

At this point, not a single thing. Perhaps as more features rollout i could complain, but right now it's a beautiful thing!

Vorteile

It’s EASY to use and it’s FREE! I was amazed how smooth was to change from me other software that I used for 25 years.

Nachteile

It needs an APP, it would be faster to get to. I’m sure it’s in works. I created a shortcut and that has worked well.

Vorteile

Great features and pretty user friendly

Nachteile

This could be geared a bit more towards anyone who deals with bookings- I find this is more for hair stylists etc

Vorteile

It is easy to use. Can put a client on speaker phone and insert details and an email is generated while you are still conversing with your customers.

Nachteile

If you edit details or did not have enough information on booking it will not generate a new email to highlight changes. It will only use the initial details inserted.

Vorteile

We have been using this system for more than 2 year. It's easy to set up and easy to use ,. . . .good customer services. They always get our feedback and try to improve and add new features.

Nachteile

I wish we can import the clients list by our selves. But they do help you import. Beside that I have no complains.

Vorteile

Ease of use. Layout is good and easy for clients.

Nachteile

Extremely slow to release features that everyone keeps asking for.

Vorteile

I like that it’s an easy program to use with great functions that are improving all the time!

Nachteile

There’s nothing I don’t like and it’s getting easier to use all the time .

Vorteile

Intuitive ease of use. Continuous addition of functionality. Free!

Nachteile

Not any cons I can think of, but the addition of social logins might be nice (Google, Facebook). 1 less password to remember.

Vorteile

It’s free but sends out confirmation sms s to all clients and offers online booking system

Nachteile

Was really good but still waiting on for sms marketing and would like a bigger notes section

Vorteile

Super easy to use, and its FREE!!!

Nachteile

I would like to see a few more features added, but I do know they are coming soon.

Vorteile

This software is absolutely wonderful.

I set up business only a week ago and already I can work every function with ease
I can't rate it enough

I've had an email from the support team asking how I'm getting on they were so helpful

So so easy to use, I'm over the moon

Thank you so much

Nachteile

Nothing I love it I've worked in salons for over 13 years and this software is on par if not better than some I have used

I would love it if there was an app function to open the software as appose to having to go into my google app and save to bookmarks

But overall Im so grateful its helped my business flourish with ease

Vorteile

It's easy to use and free. The feature are being developed a lot since I tried to use two years ago.

Nachteile

It would be great, If I can upload file to the client detail individually. When clients return to my clinic, it is very handy to see their history record.

Vorteile

I love how this is a free and easy way for me to book my private lessons. I can view and plan my schedule in a way that works for me. I’ve been looking for something like this for a while & I’m thrilled to have found it. Plus, I love how it’s FREE!!!

Nachteile

I have not faced any issues with this product. Customer service, however, has been very communicative up-front and seems ready to help me with any problem that I may face.

Vorteile

The fact that it is free & all the email & text reminders

Nachteile

The only thing I would say is when adding in more than one treatment in, I have to keep saving & going back to click on next service.

Vorteile

So simple and easy for using. There is nothing complicated that can confuse you. If you schedule one appointment and you make a mistake, you can drag that appointment to a spot where you want it to be.

Nachteile

Maybe lacking of additional functions but that's it.

Vorteile

It has changed the way my salon runs because of being easy for my team to use but also online booking!
For a new business you need to have a clean and user friendly system especially with online booking, most people now prefer to book online so because it's been designed so you can actually use it, Clients love it! Many online booking systems can be difficult for people but shedul listen to the feedback and actually provide a service you want, not what they think you need!

Nachteile

Only thing I think that could improve the system and I'm sure they will bring it in the future is a live chat for support.

Vorteile

Price-Quality! You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

Nachteile

I must still find out. Everytime I have a question, my mails to the helpdesk are answered within a few hours, sometimes even minutes! Never seen this before.

Vorteile

I love that it is a free platform! They are continually updating new things to make it easier and things to run more smoothly.

Nachteile

I feel that most all of the new features, however, come with a fee/price. So although it is originally free for the service, there are alot of features you cannot access.

Vorteile

Fairly easy to use, but no instructions given by representative when first signed up and they called me. Did not know there was the requirement to checkout clients.

Nachteile

The way charging is done. I want to pay a fee and know where I stand. Paying a large percentage for clients I send to the Fresha app is extremely costly. No clients have come from the Fresha app, only clients that have been directed from our website. 1.65% + 20p plus 20% of every first client cost (these are already clients I have sent to Fresha from my website). Customer service do not call back when they say they will. Still waiting for a call from official's manager as promised (2 weeks a go)

Vorteile

1) Free!!! I can't believe it is free 2) staff always listen to your requests 3) any issues are sorted quickly 4) Easy to use program 5) I can log in from anywhere on any device and check my books

Nachteile

1) Still a few tweaks I would like to see on the program, but nothing I can't live without

Vorteile

I have been a stylist for over 30 years. During that time I used another online booking system that cost a lot. I started booth renting recently and Shedul has been amazing. It was so easy to switch over all my formulas and client info. Clients love the confirmation texts and emails. Shedul has updated several aspects just since I started using it and they have more in the works. I would recommend it for sure. A huge thank you to Shedul!!

Nachteile

There is very little that I would change. The ability to color code different services would be helpful. I know you are working on it already!

Vorteile

The online booking system has allowed my clients to take control of their own appointments. The ease at which I can manage mine and my staffs diaries along with automated reminders is fantastic.

Nachteile

I can't wait for the integrated deposit system to be in place to protect my business from no shows and allow the business to have its cancellation policy fully functioning.

Vorteile

Absolutely nothing, hated everything about it, I deleted my account and Fresha send people to my competitors!!!

Nachteile

Abysmal customer service, incompetent and don’t reply! Absolutely useless!

Vorteile

Well of course what I liked most about it is the fact that its FREE (with no hidden costs)!! You cant ever beat that. I was so worried that ads would be popping up all over because of the fact that it was free. And to my surprise, there has not been one ad!! Not one that has showed up!! I am so impressed!! And its very user friendly - another huge asset!! I would highly recommend this product to all!!

Nachteile

There hasn't been any issue yet, that I have come across, that has made me dislike this software in any way.

Vorteile

Everything work for me. Online bookings.

Nachteile

Commission on staff must have more % options

Vorteile

Text reminders and pre- scheduling repeat appointment

Nachteile

Only one text reminder even if there is 2 or 3 appointments scheduled using same phone number. For example I did a mom and little girl put mom's number for both clients and set up two consecutive appointments10 & 10:30. When they got the reminder it only gave one reminder and it was the second appointment time 10:30 not the first so they were 30 min late. She said "I thought you said 10 & 10:30 but the text told me differently so I went with the text and she showed me to confirm. She was upset about it.

Vorteile

It's free and perfect for a small salon.
I love that at the end of the year I can quickly print reports for my accountant

Nachteile

I wish it was compatible with square. It would also like to see a better form for client notes.

Vorteile

Stop looking and give Shedul.com a try now! You won't be disappointed, she'll Its the best software for salons in the world! I have worked in the beauty industry for over 15 years and had a chance to work with many systems! Shedul is the best by far! It has all the features you need, its easy to use, great customer service and its free. Don't' take my word and read the reviews here and social media yourself.

Nachteile

I don't have any Cons yet! The software meets all our requierments for scheduling, pos and reporting.

Vorteile

Easy to use love that my clients can book online and my staff can see their appointments from home

Nachteile

Recurring payments and would be nice if you sold hardware to go with the software

Vorteile

It’s easy to use, does exactly what I want it to do and I always have support from the customer service team if I need it.

Nachteile

I would like to be able to put holiday in for myself and staff without losing their name from the column.

Vorteile

This is a premium service and premium quality scheduling software it is truly amazing as you continue to use it you learn more and more about the software it is very practical and my team or my front office girls immediately made the switch from hand writing to online scheduling it also has an amazing feature of adding the booking link on Facebook. I love it a lot and very thankful to have found such a great software.

Nachteile

Hard to write for any complaints by the way they do write back immediately.

Vorteile

Easy to use and customer service is amazing! Highly recommended

Nachteile

There are none it’s so simple to use for myself and my clients

Vorteile

Great option for online booking specially let me know the client request or not request specific employees on my end so we don't move the appointment around for better schedule. Many software companies didn't have this online option. Tech support are awesome always help you as you needed or ask what they can do making it better for what you business needs and many more. I highly recommended if you are looking around for your business software management you can stop and try this now I think you would like it. Forgot to tell you that I myself know little bit Programming too I did wrote one for my business use many years before I changed to Shedul software because it is a lot more professional option when your business grown bigger...So I know what I needed and so are you?
Thank you very much Shedul!!!

Vorteile

-Automated text and email reminders
-Detailed business reports
-Clear and easy to use
-Great customer service

Nachteile

-Wish there were an app
-Would like to see the schedule more condensed so I can see the entire day from 8 AM to 8 PM without having to scroll down

Vorteile

I can do you just my schedule or my whole staff schedule or just the staff!

Nachteile

I didn’t like that the app started at the time I started my business with Shedul but now the calendar opens to the current day of business!

Vorteile

Clients can book online and you can take payment details to secure bookings

Nachteile

There isn't any cons with this software, brilliant!