Jamf Now

Vorteile

I love that this software allows you to manage so many aspects of Apple devices. I have been a Jamf Pro admin for years, and when they offered Jamf Now for free for three devices, I was on board immediately. It allows you to set security policies from denying the use of a camera if you are in a sensitive area, to can a personal iCloud account be used on a business device. Setting WiFi profiles is easy, and enrolling the device is simple. This is a great solution for small business, churches, and even families that want to have a higher level of control of their devices than just Apple stock services.

Nachteile

After using the full capabilities of a full Jamf Pro system, there are many features that I would like to see integrated into their Now product. Jamf Now is not intended to be as complex and Jamf Pro is, but there a couple of things such as the ability to setup a WiFi profile to support connecting to an enterprise network. Right now you can only setup a PSK network. Not a big deal, but something that would be nice without having to upgrade you plan.

Vorteile

Jamf Now walks you through connecting your Apple Business account with the Jamf Now MDM server. Since this is set up, we can unbox, unwrap, and power on a device that auto-enrolls into the Jamf Now MDM server. There’s no need to plug in and apply settings through Apple Configurator and risk users trying to delete installed profiles.

Also- setting up the blueprints for your different devices and levels of access is so simple. It takes seconds to apply updated settings to a device.

Nachteile

I’ve had issues using the activation bypass code working correctly on a few devices. Not a huge deal, but annoying at the time. And locking of iPads once someone has turned it off and it’s in lock mode.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Jamf Now

Vorteile

It was an easy tool to set up, and easy to use!

Nachteile

To a beginner it was pretty complicated, but easy to pick up after using it for a while.

Vorteile

I liked that the platform was pretty easy to use. However, the biggest reason I went with them is that they always answered the phone and a tech would help.

Nachteile

The customer support no longer exists with Jamf Now. They do not answer the phone and have split up their team so you need to call Jamf pro which is where they sent anyone with knowledge. When they answer they will not help you since they are not with Jamf now. so basically you are on your own.....

Vorteile

Ease of use
cost
design
overall look and feel
hands free deployment

Nachteile

At the lower tier we are currently enrolled in there aren't many diagnostic options.

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Gründe für den Wechsel zu Jamf Now

Vorteile

Jamf Now made implementing Apple products into our small business really easy and very simple to manage for us, meaning that we don’t have to worry about spending ages setting up new computers when they arrive and can focus on the things that make the business successful.

Jamf Now is really intuitive and user-friendly and everything from setting up email accounts, WiFi networks and user privileges can be done before the device even arrives at the office (or to a remote worker if delivered directly to them). Our staff can just turn on their device and it’s all set up & ready to go!

Nachteile

I honestly can’t think of any cons for Jamf Now; I can’t rate this service highly enough!

Vorteile

Jamf is very cost effective and extremely easy to roll out. Deployment of solution only took us half a day. The product has been a life saver and given us control over our Mac environment.

Nachteile

There have absolutely no issues with Jamf. I have used the solution at several different organizations and the product has been seamless to implement and issue free.

Vorteile

Wireless Internet Access ,
yes , Because it was a very excellent service
no , There is a difference between them

Nachteile

Inventory Management ,
yes , He was unable to find a possible solution to the problem
yes

Vorteile

JAMF offers a great platform. It is easy to maneuver with little difficulty and train other staff as needed.

Nachteile

It can be costly, depending on the number of devices but willing to sacrifice cost for enhanced features, service and support.

Vorteile

Latest UI is soooo much easier to understand and error reporting is actually informative - keeps getting better with every revision.
Excellent tech support.
Ability to push apps to individual devices and groups remotely is fantastic

Nachteile

In earlier versions, the UI was very confusing and difficult to understand. It assumed instant expertise. It was enough to make me jump ship.
Still dependent on working with Apple School Manager separately
Many similar functions are in different locations (no grouped) in app.

Vorteile

Jamf is easy to setup some basic mdm capabilities.

Nachteile

It is very basic, and lacks features. This works against it and some other full featured products

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Jamf Now

Vorteile

The best part about the product is having an overview of all Assets, then being able to push OS Updates in a glance of time.

Nachteile

some functions are a little limited which will be more potent by combining with jam Pro.

In Betracht gezogene Alternativen

Vorteile

I like the way Jamf Pro is connected to a strong community: When you do have an issue or want to get something special being done and you do not know exactly how, Jamf nation is the place to go.
Many very helpful and competent Jamf Admins are gathered there and they always know hot to get things done.

Nachteile

sometimes it is a little click - choose - click - choose - click and so on...

Vorteile

The interface is clean, was easy to setup, good email notifications about certificates needing to be rotated.

Nachteile

We didn't expect this software to provide a lot of functionality and chose it because it was cheaper than more full featured products (including Jamf's Pro product), but this solution could not even do the bare minimum we purchased it for.

It constantly failed to automatically enroll computers though we have confirmation from Apple they were being properly sent by ABM. Computers weren't checking in. Their software was installing corrupt profiles on our computers that weren't removable.

Their customer support always provided "wiping the computers" as the best solution to any real issues, which is unreasonable to ask.

In Betracht gezogene Alternativen

Vorteile

Jamf is the industry leader for enterprise Mac management, and it's clear why. Deployment is simple and quick, and it does everything you would expect from a basic asset management application for (typically) much less than competitors. It's no Jamf Pro, but that's okay from a non-flagship product.

Nachteile

It is pretty simple as far as features go, and I would love it to inherit even just a little more from Jamf Pro.

Vorteile

When Jamf Now works, it is adequate. We can deploy our basic software to our devices most of the time, and once deployed, they usually update correctly. And in theory, Jamf Now has the features that we are looking for.

Nachteile

Jamf Now feels like mediocre software from 25 years ago, but with better graphics. It is unreliable, badly documented, and has very poor customer support. Many of the features we would like to use, like customizing the software for each student and adding particular apps to small groups, simply don't work. The number of hours that we have wasted trying to get Jamf Now to work properly is shocking.
The best way we've found to solve problems has been to find other customers who have had the same problem and have found a solution - Jamf Now staff has not been much help.

Vorteile

We liked how we can control, manage and update software in our devices, this way we could keep everything updated and secure.

Nachteile

There are some limitations that we have been having with Jamf Now that are available in its upgraded version of JamfPro, we think they could add more features.

In Betracht gezogene Alternativen

Vorteile

Highlights: Clean UI, easy to use, good price, and great customer support.

Employees also like it because it doesn't feel too "big brother" compared to other products. Also, client software is necessary to install or run.

Nachteile

Missing some important (to us) features, but they're working on them. Our wishes include better notifications, a generic notes field, and the ability to configure the conditions under which a device is flagged as needing attention.

Vorteile

The feature that is impactful is the ease of use and setup.

Nachteile

this is not the flagship product. But it is enough to get started with and in a small business or in our case to use for training.

Vorteile

I use JamfNOW for a Bushel of side clients that need to deploy VPP Token apps on iOS. This is a great low cost solution for small business.

Nachteile

linking Users appleID's for Token distribution is not as clean as I would like it but I can't really complain.

Vorteile

JamfNow has a intuitive, easy to navigate interface. It is relatively easy to find the functions I need, and it was easy to find resources online for things I couldn't figure out on my own.
Our business has the need to manage multiple iPads, which are used in the field. JamfNow gives us the security we need with company assets on potentially stolen property.
As far as I am aware it is the best software available for mobile device management becuase it is specifically designed to communicate with the core Apple operating system.

Nachteile

Absolute pain in the neck to set up. Quite a few calls into Apple Enterprise support, and the first iPad I tried to add to MDM got locked and had to be taken to the local Apple shop to be reset. However, once you set up the backend, adding new devices is easy. I was able to walk someone through the steps of adding an iPad to our company JamfNow over the phone.

Vorteile

The thing that I like the most about Jamf Now is that it is very quick to make everyday changes, has a very simple and intuitive interface that isn't too busy, and it just works very well for a company of our size (medium sized).

Nachteile

Sometimes app installations may become stalled, but you can easily check out which devices are having any problems and you may re-install the app once more to address the issue.

Vorteile

I like that once a blueprint is developed I can tweak it and apply it to devices and randomly push out apps to certain devices very easily.

Nachteile

Unfortunately I had trouble with my apple push notification and ended up having to start all over so I am still in the process of restoring over 100 devices.

Vorteile

Outstanding tools to deploy Apple devices securely within your organization. The platform is highly reliable and easy to understand; powerful enough for IT while understandable to the C-suite.

Nachteile

Inability to seamlessly upgrade to their more advanced product, Jamf Pro. But I know they're working hard to find a solution...!

Vorteile

It was really easy to setup and manage 60+ devices having no prior knowledge.

Nachteile

I've been using Jamf for over two years now and I haven't had any issues.

Vorteile

I like that it had a ton of options and flexibility for restrictions etc.

Nachteile

If you use this with apple business manager the managed apple ID’s are a pain because even though Jamf let’s people download apps if you allow it, apple overrides that. Also, there’s a lot of times that Jamf is being slow and doesn’t sync right away.

Wish you could track phones without putting them In lost mode.

Vorteile

Simple and easy to use. As the company has grown there was a need to manage the deployment centrally and Jamf Now has allowed this to happen at low cost to the business.

Fortunately their team have been the biggest asset, on hand to answer any questions that we've had and it's allowed us to stay on stop without needing dedicated resource.

Nachteile

It's perfect! Whenever there have been limitations, there was always support on hand to help!

Vorteile

I like that I can keep all of my field units in check and can push apps to them when needed. I can also see when the unit was last checked in, I can change passwords/unlock devices. Also, I can disable the unit if need be.

Nachteile

I think the yearly updating of the tokens. I wish it was a little more user friendly seeing as though I am not an IT person and someone who has to re-figure out how to do it every year. I wish it could be as easy as pushing a button saying, "nothing has changed from the previous year."

Vorteile

This software is so user friendly once you figure out how to use it. I went form exploring MDM for Apple iOS devices to deploying over 30 iPads in two months.

Nachteile

There is a bit of a learning curve when you first start but their excellent support helps keep you on the straight and narrow. It is intimidating just thinking about how you could possibly mess up an expensive device but their FAQs and setup videos are indispensable.

Vorteile

This produce allows one administrator to support hundreds currently I have one desktop admin tor over 100 users. At my last place of business we had 1200 users and 3 administrators.

Nachteile

I wish the software supported PC platform.

Vorteile

I do like having the ability to manages devices.

Nachteile

The connection with apple is clear. It took me a good bit of time to understand the connection between the two

Vorteile

We have lots of iPhones that are used by our employees. I like that I am able to deploy apps, manage settings, and have their phones ready to use while still in the box.

Nachteile

I wish that there was a way to track iPhone locations.

Vorteile

Very easy to use and implement. Keeps track of all of our mac products with ease. I can lock and wipe devices remotely if they are stolen. So easy to install and set up security features. We used mac os server before for device management but this is so much easy to manage. We don't have to worry about it going down. If the internet is up, everyone can work on their device.

Nachteile

I wish we could change passwords for individual accounts on devices but I realize this is hard with just as simple device manager. Also I wouldn't have to change the password for the admin account on devices every 3 months (company requirement) by logging into the device. I would love just to do this through my jamf account.

Vorteile

The easy and use to manage Macs. The ability to inquire about all the Mac's in the environment is great.

Vorteile

Very easy to use and manage devices. Quick overview to see what needs attention.

Nachteile

Nothing comes to mind. I haven't found anything I need that I can't do.

Vorteile

The setup instructions are complete and easy to follow and the customer service/help forums are very thurough.

Nachteile

There's not much to not like. I would like to see more of the advanced features available to Jamf customers.

Vorteile

I like the clear UI so you can get a good picture of everything without digging down too much.

Nachteile

The renewals of licensing/connections are a pain but I don't see that as a fault of Jamf. More that you guys have figured out how to make it less painful.

Vorteile

Very easy to use and mange your inventory of devices.

Nachteile

I can not think of any con of this software.

Vorteile

This was easy to integrate with our DEP for automatic enrollment and ensures that our iOS devices don't go missing or get locked.

Nachteile

I wish that Apple had this as a native functionality, but since it doesn't, then this is the best option.

Vorteile

It is an inexpensive and easy way to manage your devices. Has enough configuration items available but isn't cluttered either. Quite intuitive.

Nachteile

Need a few more features, like home screen customization and removal of "factory installed" apps.

Vorteile

I like the interface and also the support is great.

Nachteile

Sometimes app deployment from the App store is slow, or will come back with an error.

Vorteile

Love being able to use JAMF Nation and JAMF now to resolve many computer management issues that our company handles.

Nachteile

Took me time, and I'm still learning all the tricks of the software. There are many ways to do the same thing, which can be confusing to learn.

Vorteile

It's easy to enroll our devices and to manage them without needing too much training. It's a clean interface and easy to navigate through.

Nachteile

It's not very easy to pull reports that let us see our inventory or to dig deeper into the details of our inventory.

Vorteile

The software easily allows us to manage our technician's iPads. We are able to easily push apps, update software, and track our equipment.

Nachteile

For our purposes, the only negative aspect that I have encountered is that it does not provide the option to automatically remove some of the default apps that Apple includes with the iPad. Not being able to automatically delete TV, Home Kit, Tips, etc. still means that we have to touch each device. I wouldn't have anything to complain about if this was added.

Vorteile

Simply to use and makes managing devices easy

Nachteile

Can't see anyting I don't like - everything so far is great

Vorteile

I love how easy this software is to use! We enroll our iPhones with a simple URL and add it to a profile. After that, all our security settings and apps are pushed!

Nachteile

Our company uses Android and iPhones, it would be nice to be able to add Android devices to JamF Now

Vorteile

I like the portal for management. Clean, crisp, and very easy to use.

Nachteile

I was looking for something that was Android and Apple, but couldn't pass up this software for our Apple management.

Vorteile

You cannot beat this product in quality, price, or performance. This is a dream solution to securing sensitive data.

Nachteile

I would recommend having a better help solution to help novice users get the most of the product and to use it more.

Vorteile

We have a sales team that uses iPads for contract signing, etc. There are a few different apps that the team utilizes and before each team member would purchase the apps directly from the device using their own apple id and getting reimbursed, resulting in us losing the license for the software if that member left. We discovered JAMF and the VPP store and now can assign licenses to the device with NO apple id needed. We keep the license and don't have to continue buying the same software over and over again.

Nachteile

It can be a little slow on the updating/pushing content to devices...but it's really not that bad.