Upflow

Hey Thomas,
As you probably already know, we can do so much more with our integrations now. For instance, you can import, in real-time, Custom fields from your billing software of choice and use them in Upflow to customize your collection and filter your analytics even more.
Thanks a lot for all your feedback and our constructive discussions to make sur Upflow always brings the best for its customers and yours.

What's even cooler is that since your comment (march 2020), we've added a few integrations: Netsuite, Chargebeen, Xero, and Zuora. And we're not stopping there ;)

Feel free to contact us again to set it up and offer new inputs: we love them.

Talk soon
The Upflow team

Hello Charlène,

We're very happy to know that Upflow has allowed you to improve your collection performance and your relationships with your customers at the same time.

Were you talking about customizing the email actions? If yes, you are provided with a template workflow to use and adjust.

Let us know if we understood you well.

Talk soon
The Upflow team

Hello and thank you Anais!

It's good to read that from the fast and easy implementation to the integration and daily usage, you are reaping the benefits of Upflow with a much reduced DSO and a lot of time saved.

It's also great to see that you were able to keep improving your DSO while growing your business. Upflow is made to scale with you.

As for the customization, I'm sure you've paid close attention to our recent releases and know that you can now import custom fields from your tool and use the tags that most fit your business.

Can't wait for your next review ;)
The Upflow team

Hello,

Thank you again for your feedback. We are so happy to know that we've had such an impact on your work (and life).

Great news for you: you can now have multiple bank accounts in Upflow!!! It's been a quarter now!

Let's talk to set it up together if you want.
The Upflow team

Hi Henri,
Thanks so much for your feedback. We're happy to confirm you can already add additional payment methods to your customer portal, such as credit card payment for small invoices. You can add in the section "payment account" Let us know if you need help to set it up.
Best, the Upflow team.

Hi Yuliya, thanks for the feedback! We heard you, and since June 2020, you can send emails from your own domain and own email address. Let's set that up together?

Thank you Carlos for your review!

We're very happy that Upflow brought value to your Finance team so quickly.

Our Customer Service team will love your comment also. They make it their mission to answer each of your requests efficiently.

Regarding the ERP customized fields, I'm guessing you've tried our improved integrations to import in real-time data from the custom fields of your ERP. They allow you to build even more specific sequences.

We'd love to hear from what more we could do in that regard. Please reach out to your Customer Success Manager.

Talk soon

Well, it's not so hard to reply to this review, except by saying a big thank you! We're very glad to know that you enjoy Upflow and its benefits so much.

Talk soon,
The Upflow team

Hi Maud !
Thanks a lot for this review, we are very happy to count you as one of our first early user.

Invoice/Customer linking based on the customer name is sometimes tricky. We recommend to use a unique customer id which is more robust.
Let us know if you want to implement it !

Upflow team

Bonjour Clément,
We understand that at first, it feels a bit overwhelming to do this.
That's why our Product and Engineering team made sure it was working perfectly (and still does). It is too important both for our customers (you) and yours).

We are of course available to discuss this further.
Let's talk soon

The Upflow Team

Hi Lyes,

Thanks for filling out this review. We are happy to count Payintech as one of our power users.

Regarding the two points mentioned, you are absolutely right !

This is why we've developed an integration with your accounting tool, that's ready to be used since last week !

Lastly, responses will be soon logged into Upflow as well as the possibility to send reminders from you own email address.

Please let us know if you have any doubts

Upflow Team

Thanks Julien!

Hello Olivier,
Thank you for the feedback! We heard you, and you can send emails from your own domain and own email address.
Let's set that up together?

Talk soon!
The upflow team

Hello Thierry,
Thank you for your kind review.
We've worked non-stop on improving all aspects of Upflow and the company in general. Customer Service is obviously one of them and I'm confident that you now are more than satisfied.