ShipStation – Bewertungsseite 3

Vorteile

Shipstation is not expensive, which is my favorite thing about it. The software rememebers your shipping settings per product based on SKU. SO the next time you go to ship the product it will have a suggestion based on previous configs. Really a time saver. Also you can setup branded tracking pages and confirmation emails to replace the woocommerce ones which aren't as pretty or professional looking.

Nachteile

I find support is slow to reply and not very helpful. Thankfully there is good online documentation. The setup can be onerous the first time around but once you set everything up you don't need to make any changes it just works.

Vorteile

Integrated with my PayPal and it's easy to launch. Also the saved address book.

Nachteile

Sometimes it glitches and I have to restart it.

Vorteile

-- Once you've overcome the slight learning curve (stated as a con below), the layout feels very natural and easy to navigate. Hovering beacons help provide tips throughout each screen.
-- Functionality. ShipStation is an incredibly robust platform with tons of aspects to it: multiple sales channels, customization, inventory management, shipping and tracking, customer logs, reporting, the features go on and on.
-- Love the handy calculator tool right on the main screen, which allows you to quickly calculate postage for any type of shipment.
-- Many tools to automate functions and make your work quicker and easier (e.g., setting up filters, rules, and batch actions).
-- Integrates with many, many, many other apps and tools.
-- Save money by using the discounted pricing you receive on postage through ShipStation.
-- Very thorough helpful articles in the Support Center. They also have a forum where you can submit suggestions and feature requests.

Nachteile

-- Interface is overwhelming at first. Would have loved to receive a short and sweet video introducing me to the main features and organization. The video I did receive upon signing up for the free trial was more of a marketing-focused pitch video, which served no purpose as I was already invested and ready to explore ShipStation.
-- The $9/month tier exists, but not readily available as an option when you’re ready to upgrade from your free trial. I had to submit a request via Live Chat to have this option provided. The lack of transparency was a bit disappointing after everything else felt so customer-oriented.

Vorteile

I like how ShipStation swiftly and efficiently manages the order inventory. With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place. It has an excellent integration with the main shipping service to accelerate shipping management activities.

Nachteile

Sometimes, ShipStation may fail to print the labels the user wants but this can be manually downloaded and printed from outside ShipStation. Despite this, there is still a lot in there to explore since the user interface is good.

Vorteile

Easily track and ship orders from multiple channels. Ability to use your own shipping accounts with carriers or use Shipstation's negotiated rates. Filters, tags, notes, automations help streamline our shipping and order processing.

The interface is user friendly and the rare times I've had an issue and had to contact support, my issues were resolved fairly quickly.

Nachteile

Shipstation recently forced all users to the new interface, which I'm not a fan of. But that's more from having used the software for years. With the move, it changed how some things are processed or handled.

Vorteile

Shipstation is a fantastic shipping suite for our business. We use the integrations for Shopify, eBay, and Amazon. Orders are automatically imported and we are able to simple and efficiently manage shipments for UPS and USPS. Rates are automatically displayed, invalid address warning shown, and everything can be managed from a web-based UI with remotely connected printers using Shipstation Connect. We are able to use our UPS business account with the UPS integration for our set rates. Labels and Pack Slip templates are customizable and simple to set up. Our 4x6 Brother QL1000 continuous label printer works perfectly with Shipstation and Shipstation Connect, and we use standard letter paper for pack slips.

Nachteile

The Shipstation android app does not work with Shipstation Connect very well in terms of printers, and there are UI issues with it. On top of that, the Shipstation web-based application does not work well on small browser screens, so it is currently almost impossible and very painstaking to print labels from a phone.

Vorteile

It is super easy to implement, it has a lot of features to make your job faster and it has good customer support if you have a bit of patience.

Nachteile

I don't like that I can not put insurance into auto re charge for more than $100.00

In Betracht gezogene Alternativen

ShippingEasy

Warum ShipStation gewählt wurde

Because Shipstation offered better rates and I like their UI more.

Zuvor genutzte Software

ShippingEasy

Gründe für den Wechsel zu ShipStation

Because Shipstation offered better rates and I like their UI more.

Vorteile

The ability to save filters based on multiple variables of the order to generate batches of shipping labels is key to productivity.

Nachteile

Sometimes the UI has some glitches as Shipstation is testing many different versions of the app. I have had the app auto switch to newer versions of the user interface that I do not prefer.

Vorteile

What I liked the most was how easy it is to set up and get going It has a great UI that's extremely easy to use daily. Automations make daily life easier and rate preview is a godsend. I can go on.....

Nachteile

The least that I like about this software is that they HAVE the ability to suggest features and updates, however, I don't really see too many of them actually be implemented. Now, that's not saying they don't implement any - but there are some pretty important ones that have a ton of upvotes that tech devs have said would be relatively easy to do, but they don't. Maybe there is something I just don't know...

Vorteile

Our publishing company utilizes ShipStation to handle inventory and shipping management. The system is extremely comprehensive, offering a robust feature set covering orders, shipments, products, customers, and reports. It's easy to set up multiple stores for different aspects of the business in order to keep the silos separate, and alerts draw your eye to the areas that need attention. ShipStation can also be seamlessly integrated with various e-commerce platforms so that orders are ported directly over and into the shipment queue. Once shipped, we enjoy the tracking features that allow our team to check shipment status whenever customers have inquiries. Additionally, there's an insight section that shows how many customers interacted with a their personal tracking pages, how many shipment notifications have gone out in a given time period, and general sales trends.

Nachteile

The interface isn't the prettiest, but it gets the job done and doesn't suffer from glitches. Occasionally, we have a little bit of trouble locating a specific option because the system has so many features. Perhaps the organization or visibility of some areas could be improved.

Vorteile

It is seamless with both Cin7 and Shopify. Orders flow in here from both channels and it has the same look and feel in our workflow. The Insights reporting is very useful.

Nachteile

Calculators look at an order over 50 lbs and charge accurately - with surcharges. In our business, we don't ship over 50 lbs to a customer. We pack in multiple boxes to pass on savings and also make it easier for our boutique customers to handle. I wish rules could be in place to accommodate this.

Vorteile

I like that we can use all our carriers and easily monitor which things have shipped and what hasn't.We are able to split orders if needed and put things on hold.

Nachteile

One thing I would like to see is to be able to see when a shipment has not delivered. You can't filter shipments by "undelivered" so it's hard to spot carrier issues that come up. You just have to search through the whole list.

Vorteile

In today's eCommerce industry, brands have to be listed on multiple marketplaces to survive and it's hard to keep track of all orders without a hub. ShipStation is the perfect hub to see orders from every single marketplace, without needing to login to every back end individually. The discounts with ShipStation are comparable to their competitors.

Nachteile

If you go over 500 shipments a month, your monthly bill with them will increase. We sometimes buy labels from Shopify because the discount per package is cheaper. Wish there was a way to quickly import orders without having to build a document to use ShipStation to send out marketing materials.

Vorteile

Shipstation is able to connect directly with my eCommerce site and makes getting packages out the door a breeze. As long as you take the time to setup the parameters, there is rarely, if ever, an issue. My customers get an automatic email with the tracking information (that is on a branded page...not the carrier's page!) and we get emails letting us know that the item has been delivered safely. Its such a time saver and everything comes through looking incredibly professional. Small to medium sized operations will benefit greatly from this.

Nachteile

The only critique I have is that we are not able to effectively communicate the (actual) added cost of insurance and/or delivery confirmation from our eCommerce software to ShipStation. We get around this by adding a percentage handling amount onto higher value items so that we're not losing money on the shipping cost for these pieces of merchandise.

Vorteile

The interface in ShipStation V2 is fantastic. As the department manager, I can easily assign orders to my CSR's and use tags to designate anything I want. We use different tags/colors for suppliers, whether we are shipping ourselves or dropshipping, or marking things as HOT! Using the tags to filter, makes it easy to find and sort orders and see what needs to be worked on.

We also use the custom fields for notating PO #'s, which supplier we dropshipped from, and sometimes other important notes.

The interface is so easy on the eyes and the filtering are so good that we use ShipStation instead of ChannelAdvisor to handle our orders.

Another great feature is ShipStation Connect, which allows us to print to anyone's printer, even if they are not on the same network. Fantastic feature, especially, if not everyone has a Zebra printer at their station.

Nachteile

I wish we could interface with our website. Right now, we're using it with the marketplaces, but our website is on its own, which is unfortunate, because we lose all of that monitoring functionality.

The other con is V3. We tried it. It's very much not ready for prime time. It was buggy. The interface was not as good and the user experience was lacking. What we could do in V2 with a few keystrokes and the Tab key, took several more clicks. We're hoping they fix that up, before forcing the "upgrade."

Vorteile

What would ShipStation do if 3000 of your orders got returned due to incorrect shipping? Shipping that was chosen from Shipstation software and verbally verified?
Absolutely nothing. Visit BBB and you'll see that I filed a complaint months ago and the case has been closed due to unresponsive communication and in their words "not knowing what to do" from Shipstation. There is a list of events below for reference This was the final communication with ShipStation. It was their turn to respond and they did not.

1- On 4/9/21 products were ready to be dropped off at the post office but it was rejected due to the pricing of the stamps and the thickness of the package
2- Although the ShipStation labels verified the cost and dimensions for Letter Size 5 by 4 by 1 inch at .51 cents, the labels had to be reprinted, products repackaged with less insulation.
3- Help was hired for the packaging and re-packaging of all the products at $12/hr for 2 employees.
4- Shipstation had no solution. In fact, my account rep’s exact words were: “ I don’t know what to do.” and referred us to Stamps.com
5- Stamps website suggested the use of the setting for Large Envelope size 5 by 4 by .75 inches for $1.00.

6- Since the envelopes were getting run through a machine with disregard for the size indicated on ShipStation, the product was ruined for a lot of customers.

This product had to be fulfilled again and shipped.

Nachteile

Customer service and Shipstation software are not informed of the correct setting / pricing of shipping a product. The settings chosen by Shipstation software and recommended by Customer service were wrong. The post office would not accept the packages that were verified multiple times by Shipstation.

Vorteile

I like the ease of syncing our orders with shopify, shipping them through shipstation, and having the tracking number then re-uploaded to shopify.

Nachteile

I had an issue a long time ago of not being able to change SKU or UPC numbers in my inventory. It has been a year and customer service never figured it out or replied to my most recent messages. We were able to edit the packing slips on our old plan, then they changed it so you had to be upgraded further to access that ability. We have an error on our old packing slip and am not able to get it fixed unless I pay an additional $100 for one month.

Vorteile

Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.

Nachteile

I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.

In Betracht gezogene Alternativen

Shippo

Warum ShipStation gewählt wurde

We needed something more powerful and intuiutive

Zuvor genutzte Software

Stamps.com

Gründe für den Wechsel zu ShipStation

I preferred the interface

Vorteile

The best feature of ShipStation is how well it can handle orders from multiple channels (eBay, amazon, website) and ship them without the hassle of going to each channel. It flawlessly imports the orders, creates shipments, verifies addresses, and ships with the preferred method. It also allows you to easily set up rules so you can easily specify how each channel, product, or other various filter is shipped.

Nachteile

The main feature that I wish this product had is the ability to scan SKU/product ID verification to confirm shipment before shipping. ShipStation does have scan to ship available, where you scan the barcode on the packing slip to bring up the shipment and then ship the item. This is a nice feature, but I would like to to go once step further where you scan the barcode on the packing slip, then you scan the barcode of the SKU/product ID to make sure it was picked properly, then you print the shipping label.

Vorteile

Integration is a cinch. YOu really need next to no technical knowledge to set this up on most platforms. Once you create all the rules anyone and I mean anyone can just come in and fulfill all your orders.

Nachteile

Honestly, I would say that I wish it was free but it is as I like to say WEP - Worth Every Penny, and it doesn't really cost very much.

Vorteile

ShipStation is very useful for small companies. I work for a small online boutique, and use ShipStation to package/ship items all over the United States, Canada, and Australia. ShipStation is user friendly and very useful for large order quantities. I find there are many useful options when shipping. For instance, it allows ability to combine orders, hold orders until a selected date, sort orders by name, date, size, etc. It is an extremely helpful software.

Nachteile

I have not found many flaws in this software. The only issue I have encountered with ShipStation is its inability to function well with other pages open. For instance, when I am shipping, I often have other windows/internet tabs open. ShipStation slows down substantially when I have these other windows open.

Vorteile

Shipstation, above all, is very easy to use. The features list is really comprehensive and it works extremely well as an integral part of your online shipping program. Our needs were for a non-standard integration but their support team and API made it very easy for us to get up and running. Plus, with a 3rd party app, we seamlessly use Shipstation as an order pass-through to get orders into Quickbooks online. It's given us an ability to grow without increasing staff for mundane work!

Nachteile

We wish that an order wasn't tied directly to a singluar shipment. Our orders contain various products from various vendors and we'd prefer to keep a single order together and post multiple shipments to it, as opposed to needing to split and duplicate orders to ship multiple items for one reference. This and other annoyances are the most we could say negatively about Shipstation, but are not representative of a need to change in any way.

Vorteile

Shipstation was not the first shipment software I tried but it will definitely be the last. The platform is perfect for busy online retailers. At times, I was shopping 2,000 packages a day and shipstation handled it like a boss.

Nachteile

At times, it can be difficult to reach the account manager assigned to our account. When customers depend on the shipment estimations we provide, we can’t afford software issues that go unresolved for any length of time.

Vorteile

Ease of use is a big part of what makes Shipstation great. The highly competitive UPS rates are less than any other platform I've seen.

Nachteile

The return shipping labels function could be made easier to use. It's a bit confusing. Also, the UPS damage claim process must go through Shipstation and it can be very frustrating.

Vorteile

The user interface is great providing the info that the user required where it is needed while avoiding clutter. Additionall,y the setting and administration functions are streamlined and functional.

Nachteile

Rate shopping among different shipping carriers is cumbersome and not able to be automated in the system. If you primarily ship with a single provider, it is not much of an issue but if you like to shop for rates from different providers on an order-by-order basis, you will find this software slows you down because you must manually select each shipping method and compare rates manually rather than being able to select automatically based on business rules or logic around cost, delivery time, etc.

Vorteile

It works, most of the time. There isn't actually any alternative.

Nachteile

You have to refresh to page every single time you use it, or else it doesn't work.

Vorteile

I really liked the option where you can find a customer using the shipping address. Which helps locate an order or customer faster when all the provided details do not match the order you were looking for.

Nachteile

It will load slowly when used by multiple people at the same time which is not convenient when you're in a hurry to get the job done.

Vorteile

We've been involved in ecommerce for 20 years, and have tried *all* the ship programs. Shipstation is program we recommend to most people, and the one we've been using for the past 4+ years. The entry level subscription quickly pays for itself with their access to discounted USPS rates, free tracking on many shipments, and easy side-by-side rate comparisons. And if you're an eBay or Amazon seller, this is the best and easiest.

Nachteile

No program is a perfect fit for everyone. The mobile app is rubbish on Android, can't create batches, can't print, can't email a PDF. So basically you can confirm orders one at a time and just leave them there until you can log in with a PC. But they have a dedicated development team, I suspect it will improve over time. Also, creating manual orders is straightforward, but a bit cumbersome. They do a great job integrating with eBay, Amazon, Woo Commerce ... but not things like Wix and Shopify (unless you have the Plus account). Again, their team is pretty responsive, so I wouldn't be surprised to see integration of these (and more) in the near future. And a few little bugs on the site (the site freezes frequently on us, we have to log out and log back in). But we don't hesitate giving Shipstation a solid thumbs up.

Vorteile

The way it intergrates with Shopify and ability to manage software from multiple locations

Nachteile

Sometimes it freezes up. Have to restart

Vorteile

It is very easy to use with a great user interface. The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When you upload the products in ShipStation to your online store, all the products are automated for selling and you get the ease of managing them on the platform for processing the orders, everything else is taken care of by ShipStation.

Nachteile

On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not blame ShipStation for all of that as you can manually check them on the couriers' site.

Vorteile

It has 1 interface and don't need to go all over the place for information

Nachteile

Sometimes search can get pretty tricky and not pull up what you're looking for

Vorteile

Shipstation is extremely easy to use. It also has better pricing for postage than USPS itself! It even has more applications than I ever dreamed of! You can have your brand name on your postage (or anything you'd like), it also allows you to: send your customers an email -AND- choose WHEN to have it sent; like so, I learned you can have shipping tracking/delivery confirmation sent to your customer; when it is mailed (scanned at post office - and on it's way), or even sent at the moment you print it out! You can add other venue's that you sell from, integrate the sales from them & print your shipping label right from Shipstation! SO MUCH MORE, that I am still learning I can do! SHIPSTATION IS A WONDERFUL APP IN MORE WAYS THAN I CAN COUNT! ... AND IN MORE WAYS I'VE YET TO LEARN! EXCITING -AND- SIMPLY PUT - IT IS SO EASY TO USE! I'll never go back to printing shipping labels from my on-line account with USPS directly, they do NOT have all the capabilities & extra's that shipstation offers! ONLY SHIPSTATION FOR ME!

Nachteile

The only 'con' for me is because I don't have enough customers to warrant the monthly charge. A smaller fee for people like me (who -in a way- are paying more for postage when you add on the monthly fee with the postage). That would help me, or people like me, who can barely afford even the lowest per month for 50 postages per month because I am only printing up to 10 per entire month. It's great for bigger business' tho!

Vorteile

I like everything about it. It works exactly like its supposed to. Most integrations are only easy to use for the people who built them and when you contact support they are not very helpful. ShipStation is simple and easy for the end user. I have needed support on multiple occassions and they help in real time. They immediately send a copy of the live chat and even do a live example in my system then send that video for me to do it. It is by far the best service we have. Thank you ShipStation.

Nachteile

There is nothing negative to say. They are outstanding and every company should learn from them how to help their customers.

Vorteile

Besides everything? The thing I loved the MOST would be how fantastically easily it was to get up and running and integrated with every platform. I looked like a real genius. But it wasn't me, it was the simplicity of the system. Its that easy.

Nachteile

They had an inventory management portion of the software that I didn't quite understand how to utilize it.

Vorteile

I like the fact that you can create or import orders with relative ease

Nachteile

Almost every time I open up the program it tells my the numbers are off and restarts the whole program. Customer service is an absolute joke. I was given an account manager that helped me set the program up, but every time I call and leave a message about an issue, I never receive a call back. Not once

Vorteile

It is very easy to use, user-friendly and it lets you create dummy carriers so that you can add tracking information for your own delivery service.

Nachteile

There are some missing features with default integrations, however, it is solved by custom integrations.

Vorteile

The best part for me about this software is how easily everything imports. The orders come right in with no issues.

Nachteile

You must create an account with every carrier you use, and it’s time consuming to set everything up and initially buy postage, set up accounts, etc.

Vorteile

What I like most is the ability to print directly onto adhesive labels. It sounds like a small thing, but having to print out labels on a paper, and then cut/fold them, and then place into a label sleeve takes a lot of time and effort when packaging a large number of orders. ShipStation allows me to print and stick in one easy step.

Nachteile

What I like least is because it is not affiliated with an official carrier service (FedEx, USPS, etc) I have to actually go and drop off the packages. A carrier will not come to my business to pick it up.

Vorteile

We ship a lot, and ship station enables us to ship more quickly and more effectively. It also helps us track returns which as a rental business, all of our shipments come back and having all of that in one place is really helpful.

Nachteile

They've established the software, they focus on vendors who aren't rental companies and ship a lot of smaller packages. Updates are slow coming and it feels like they've said "hey we've done it!!! Let's coast." and don't really do updates anymore. Although if you ship to Zimbabwe on a regular basis they are more than happy to add rickshaw as an option, but won't give you the option to select that it was delivered by someone internally.

Vorteile

Ease of use. Its easy to integrate channels with this software. But sometimes

Nachteile

They have temp fixes for problems not permanent ones.

Vorteile

Nice to be able to batch orders and provide them ] to our fulfillment partners

Nachteile

Their customer service has had me in a loop of sending me the same canned response for three weeks now.

Vorteile

It's easy to use and makes my job convenient. I'm glad I discovered Shipstation.

Nachteile

I have no complaints about it. It helps us on the daily!

In Betracht gezogene Alternativen

Stamps.com

Warum ShipStation gewählt wurde

Just easier to navigate and gets it done in a jiffy.

Gründe für den Wechsel zu ShipStation

It was just easier and more user-friendly. That matters for a company, especially when you have older employees who aren't as "high-tech".

Vorteile

I love that it can connect right to my Bigcartel site. All I have to do is refresh, and all of my orders are there waiting to be shipped. Shipstation makes it incredibly easy to weigh, input package info, and ship packages. It comes in handy, especially during the holidays when all of the post offices are crazy busy with holiday shipping. I can just print my labels, and throw them in a blue mailbox!

Nachteile

There are a few minor things I would change (like uploading item info, and keeping weight of the items standard). In the grand scheme of things, though, there is nothing at all I don't like about this software. I honestly think it's perfect.

Vorteile

Easy to learn, we were able to teach our warehouse staff to use it in a day. It made their lives SO much easier. The shipping label auto creation was a gamechanger for us.

Nachteile

Does not have a barcode scan validator. We needed to make sure that our staff were being alerted when they attempted to pack the wrong product. Shipstation does not have this, so we had to use a separate software for this function.

Vorteile

Nicest clients ever... these guys were still taking orders via fax. They had a terrible WooCommerce site that was so unusable customers would usually place order over the phone. My client was manually enter the orders into QuickBooks where they'd get their UPS tracking info and print shipping labels from QB, BUT, they couldn't even Copy/Paste the tracking #'s! Let alone send customers automated emails! They were manually re-typing tracking codes to update their customers!! They were SO HESITANT to use ShipStation. They were pretty much convinced there was no way it would work and if it did it'd be annoying, glitchy, and time consuming. So I MADE THEM try it! A few weeks later, they called and THANKED ME for forcing them to do it. They said it's cut administrative time in half, made everything less stressful, makes them look more professional and is very easy to use.

Nachteile

Some of the integration with WooCommerce was a little funky, but I think it was just because I was super nervous to no screw anything up.

Vorteile

-Ties in all of our selling channels to one central location for information.
-Cloud based with easy to use app, let's us work from anywhere.
-Great customer service and support.
-Automation options steam lines our workflow and saves us a ton of time.

Nachteile

-I wish there was part based bar code confirmation scanning.
-It would also be awesome, if you could tie inventory levels to all of your selling channels so that they would auto update.

All that being said, these are just wish list items that can be accomplished with 3rd party integrations, and are not meant to take away from what is truly an amazing application for any business shipping product.

Vorteile

It is incredibly helpful when all is well and is a major benefit to businesses that ship.

Nachteile

I pay for "Silver service" which boasts "Live Chat support". There is no live chat support actually and we have submitted tickets via email that have gone unanswered for weeks. This dramatically impacts our business. What could take potentially minutes to sort out with tech support could feasibly cost us thousands of dollars in lost revenue. Customer support is immediately there for on-boarding new clients....but is entirely absent when it comes to upholding promises of live support, or sustaining proper functioning of customer accounts.
I get that times are tough and some delays can be expected, but to promise live chat support and then not respond for weeks on end just feels like negligence at this point. Just because its more profitable to focus on new accounts than it is to help existing customers doesn't mean its the right thing to do.  Please reallocate some resources to uphold your promise to provide customer service.

Vorteile

Great software but their support is lacking

Nachteile

Their onboarding and support are nonexistent. We have been using the software for over a year and came in one morning to find all of our data, orders to be shipped, and in transit were gone. They showed the "onboarding screen" basically telling us we had to go through another setup process. The system would not allow us to email, chat or call. We even called their corporate number and did not get a human just a message to call back during business hours which was when we are calling. I need a shipping partner that I can count on and talk to, not leave a message and hope for the best. I am rethinking shipping partners after this .

Vorteile

It's pretty flexible and relatively easy to use. It works with all our existing equipment and systems. It links to Quickbooks to pull orders and provides the tracking information back. The scanning features greatly improved our the speed and accuracy of our shipping process.

Nachteile

Shipstation Connect does not AutoStart consistently. We have issues from time to time where we need to unplug and re-plug devices for Shipstation to recognize them. We do not have this issue with the same equipment and other systems.

In Betracht gezogene Alternativen

Shippo

Warum ShipStation gewählt wurde

Better functionality, better and more reliable the working with 3 separate programs, price comparisons, and pack scanning.

Gründe für den Wechsel zu ShipStation

We do a lot of shipping and have a large Quickbooks file. Shipstar was too slow for us. Some of the other options were more complicated or did not have a good connection to Quickbooks.

Vorteile

With shipstation you have the ability to print packing slips and shipping labels at the same time. I like that they allow custom branding on emails and all printed items that go with the package. If you use a platform like shopify, they allow you sync orders plus any other sales channels like amazon. There is a small discount on shipping rates from all the main carriers (fedex, Usps, and ups) and the ability to create return labels for the same packages you’ve shipped. Shipstation has everything you need to streamline the shipping process and is great for small businesses.

Nachteile

I’ve noticed shipstation creates multiple customer accounts for the same customer if that customer purchased from different sales channels so it’s not that intuitive when it comes to customer identification.