GreenRope

Vorteile

I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1.

Nachteile

It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue.

In Betracht gezogene Alternativen

ActiveCampaign, Salesforce Sales Cloud, Keap und HubSpot CRMOpens in a new tab

Warum GreenRope gewählt wurde

Better email marketing, we needed a CRM anyway. And of course, it's got all the extras.

Zuvor genutzte Software

AWeber

Gründe für den Wechsel zu GreenRope

I liked the pricing structure that right from the start you get ALL the functionality. I also liked that it offers so much more - and you don't have to keep paying for extra bits - it's all there.

Vorteile

GreenRope has a user-friendly interface and combined with their mobile app is an excellent tool for our needs. The Support Team are fantastic, on the rare occasion we've had any issues they've been incredibly quick to respond and super-helpful.

Nachteile

The pricing structure increases with your contact records.

Vorteile

The layout was easy to follow. Sometimes too much clicking to get to where you want to but not as bad as some other CRMs I've used before. Clean and simple to use.

Nachteile

Some features where somehow hidden. Meaning, it was not so simple to get to them to be able to use their information.

Vorteile

I don't need to use more than one platform or software and make them communicate reliably, Greenrope does it all.

Nachteile

No one software can be everything to every person or business. To keep it easy to use and difficult to break you have to make slight limitations.

Vorteile

Email marketing, event management, membership management, analytics and workflows all in one place! There aren't many CRM's that also handle email marketing and tie in registration for events. I love that I can do everything all in one place and pull up individual profiles to track their email reads, memberships purchased and events attended. The customer support is also exceptional. It never takes more than a few hours for them to get back to you, and you can always use the online chat for even faster responses.

Nachteile

There's a few small bugs related to events, and API can be tricky, but if you have the patience, you can make anything work.

Vorteile

GreenRope's features are extremely well-integrated with an intuitive, easy-to-use interface without the unnecessary complexity and long learning curve of other solutions. Furthermore, tech support has been top notch (e.g., responses often within minutes, personal attention).

Nachteile

I suppose that the only drawback is that there are so many features that I feel like I am missing out since I have not had a chance to explore or experiment with several of them.

Vorteile

Good product. Lots of features. They are always making it better. Support is really great.

Nachteile

Older design could be a little clunky but new version is just out and seems to have fixed these issues!

Vorteile

Tracking the email campaigns and viewing the stats.

Nachteile

Nothing specific that is a show-stopper, but I wish it had an easy way to create full VCF contact files of each contact on a Mac. That way one can keep backup copies of all contacts. The export feature does not retain all the data in the NOTES field properly.

Vorteile

The foundation of the Greenrope CRM that then ties into all other features is easy to implement and manage. From there, you can tie in as many functions as you need: email marketing, marketing automation, etc. All of the additional characteristics make the experience more valuable as a user.

Nachteile

There definitely is a learning curve. This is not much of a criticism, as it is a statement that is evident when applying such a system into your business operations. Give it time, it will pay dividends.

Vorteile

I love how comprehensive it is and how well it has been thought through.

Nachteile

I think it's lagging compared to what is coming out now. They need to look at the feature set as compared to something like High Level and ensure they are on-par.

Vorteile

Greenrope allows me to run my complete business from stem to stern without having to purchase any other unnecessary software applications.

I can run all of my events and memberships with the click of a button and ease of use.

Nachteile

The biggest frustration I have with Greenrope is not being feed my workaholic addiction. I am now able to work smarter and have more free time to work on my business because many of the business hours I wasted have now been automated and made my business life more simple.

Greenrope completely automated my business and made it possible for me to spend more time with my family and friends. Although

Vorteile

The easy searching capabilities and the email tracking services. I love having one place that I can easily search a customer's information or put a reminder to follow up with them.

Nachteile

I wish the software made it easier to export the information. Many times when I go to export information, it seems to miss pieces of information that are in the system.

Vorteile

Easy to use for the most part. There are a lot of features and tools - so it takes a while for everything to come together and understand how to use the system. But once you do everything begins to click and make sense. I would much rather learn one systems than 3 or 4.

Nachteile

Depending on what browser I am using things sometimes get hung up or I am I unable to edit properly. I wish the email templates were more modern and ready to use.

Vorteile

I like that this software includes everything you need in a CRM all in one place. It allows you to seamlessly manage your marketing, social media, sales, and client projects all from GreenRope. Additionally, the interface is very user friendly with question marks next to every section that will give you further information of how to complete a task if you are lost. They also provide you with training and certifications to further familiarize yourself with the platform.

Nachteile

There are no downsides in GreenRope that our business has experienced. Any issues and questions we have had with the service have been solved through their wiki page, question mark buttons, and the training.

Vorteile

I like the easeability of tracing contacts and all the options you have when adding details about new contacts

Nachteile

The email saving feature sort of sucks. It doesnt have the title of the emails and sometimes it is out of order.

Vorteile

Very user friendly. I use GreenRope throughout the day. It keeps me on track with tasks and follow-ups.

Nachteile

I wish we had more options for the dashboard. i.e. customize it so it has more of what we want to see like the funnel, etc.

Vorteile

Robust, and adaptability

Nachteile

A little difficult to learn -- mostly because it is so robust. I can hardly keep up with the new modifications, all designed to enhance the quality of the program.

Vorteile

This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.

Nachteile

It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.

In Betracht gezogene Alternativen

Zoho CRMOpens in a new tab und Keap

Warum GreenRope gewählt wurde

I wanted something more comprehensive.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu GreenRope

GreenRope had more functionality.

Vorteile

It covers so much information, probably more than our co. needs in some ways. I like that I can track activity and keep notes of what I'm doing.

Nachteile

I don't like that you keep customers in the system when they "Unsubscribe" but don't let me easily access their accounts so I can be reminded of that or why they did or when they unsubscribed.

Vorteile

Being able to send email blasts to large groups and be able to see who opened, read, and clicked on the emails is critical to my follow up process. It is extremely helpful to know the people who are interested.

Nachteile

Not being able to identify people who have read emails without having to go into each individual group.

Vorteile

Affordable, lots of features, great customer service

Nachteile

The interface is a bit dated, and I wish the survey function had better reporting capabilities.

Vorteile

ability to have many different type of email groups, ability to track and export bounces, ability to filter when broadcasts were sent; ability to clean lists as needed quickly and easily

Nachteile

some bugs once in awhile, but customer svc has helped us figure them out; import contacts page freezes quite a bit or takes long to load

Vorteile

My technology skills are a bit limited. So, I was hesitant about using Greenrope when I was introduced to it.

Much to my surprise I have found that the apps that I use via the company I work with flow quite nicely and were much easier to navigate than I anticipated.

Nachteile

It can be a bit overwhelming at first. However after I learned what applied to me and what didnt, it became much simpler.

Vorteile

Easy of use
Variety with depth of use

Nachteile

Still tweaking some elements

Vorteile

The email templates and tracking capabilities are the features that I have used and like most. Its great to be able to quickly see who has responded and what they responded to.

Nachteile

List management is sometimes a challenge to handle as efficiently as I would like. Sometimes it would be great to be able to look at lists in a spreadsheet type format instead of one record at at time.

Vorteile

Easy to use, a full CRM system that includes everything you need.

Nachteile

I haven't found anything I dislike thus far. Definitely recommend training so you can learn all of the cool nuances of the system.

Vorteile

It does so much! I hadn't even thought about being able to do things it can do!

Nachteile

It's not designed specifically for real estate, so we are having to improvise on a few things, but they are minor.

Vorteile

Feature set

Nachteile

Syncing. Our membership information from another database
Permissions and security roles would be helpful for a team working with Greenrope

Vorteile

It's convenient and has a lot of options, including scheduling emails to mass groups. It will make my job easier, after I learn the system.

Nachteile

It takes a while to learn the system, and how to use it properly. It's not as easy to use for the older generation.

Vorteile

I can get newsletters out to my clients on a monthly basis. My web master suggested that I use this.

Nachteile

Not easy to make a new newsletter from an old template
Unsure of how to add new clients and remove old ones

Vorteile

The software has a lot of potential as a CRM. A large amount of information can be stored about each contact.

Nachteile

The software is based on individual clients, not necessarily their company. Tasks are attributed to individual clients, not companies. The calendar cannot be sorted by individual users. Everything is extremely slow to load. The software is difficult to navigate and I do not believe that it is a good fit for our company.

Vorteile

Ease of use

Nachteile

Learning curve on start up was slow

Vorteile

The ease in finding and filtering my clients and the value of the content I can retrieve ! I have much better access than most CRMs I have used

Nachteile

The amount of information I can input! Leaving blank spaces makes me feel I have an incomplete profile of my customers information

Vorteile

not much. I found it awkward to use, slow and there was very little support or documentation to help me.

Nachteile

slow, awkward layout, cloud based, no way to store data locally. I was forced to use this setup with another service, I would not use it otherwise.

Vorteile

All the options the software has to offer and the add ins it has to offer and its abilities to send emails.

Nachteile

How slow the software was and how if I had it open and running it would lock up any other software I was using.