GreenRope – Bewertungsseite 2

Vorteile

What I like most about this software is the search function.

Nachteile

What I like least about this software is there are a lot of features I feel are going to waste.

Vorteile

Does a lot of what the more expensive platforms do and a very reasonable price. Absolutely love their "journeys" function. Staff is great to work with, and they are very responsive from the top down. Any issues are addressed immediately and you're assigned a client advocate who constantly checks up on you and your satisfaction.

Nachteile

No direct API as of yet between Greenrope software and my ticketing platform (not TM or Pac), though they do have APIs with other providers. The workaround is uploading my database every few weeks, which works fine, but my wishlist would be the API solution.

Vorteile

The mobility with it being cloud based and that it has an app. I also really like the automation of emails based on campaigns that our team has created. Whenever emails have been read and links within the emails have been clicked, Greenrope will automatically assign a followup on my calendar.

Nachteile

I feel that the mobile app isn't as user friendly as the browser when it comes to searching. I also don't like that you need to click save when you're moving from tab to tab on a clients file. I find that I lose a lot of info especially when creating a new client because I am documenting on multiple tabs, so when you close and save it is only saving on the tab you were last using.

Vorteile

Unlimited users, quick customer support when needed, great pricing, extensive access customization features.

Nachteile

Toggling between groups is not as user friendly or intuitive as it could be, and setup is not as user friendly as it could be.

Vorteile

Customer support superb. Always friendly, helpful and timely.
Pricing structure helpful for small to medium size business.

Nachteile

I wold like to see more integrations with software like Quickbooks and Kashflow and improved shopping cart usability and integration with leading providers and merchants. I believe they are working on the latter.

Vorteile

I like that this software includes everything you need in a CRM all in one place. It allows you to seamlessly manage your marketing, social media, sales, and client projects all from GreenRope. Additionally, the interface is very user friendly with question marks next to every section that will give you further information of how to complete a task if you are lost. They also provide you with training and certifications to further familiarize yourself with the platform.

Nachteile

There are no downsides in GreenRope that our business has experienced. Any issues and questions we have had with the service have been solved through their wiki page, question mark buttons, and the training.

Vorteile

I like the easeability of tracing contacts and all the options you have when adding details about new contacts

Nachteile

The email saving feature sort of sucks. It doesnt have the title of the emails and sometimes it is out of order.

Vorteile

Easy to use with a simple intuitive UI. No noticeably software bugs and Great communication from the team.

Nachteile

Although I enjoy the look and feel of the customer facing interface, I would like if the software had more features along the lines of customization.

Vorteile

It has sooooo many features its just crazy what you can do with it. The possibilities are really countless. I haven't even been able to use GreenRope to half of his capability I'm sure. Definitely gets the job done.

Nachteile

It is hard to understand sometimes. Things that should be simple like email templates are actually not that simple at all to delete and change. Seems like some things are really easy to do, but others are so complicated and make no sense sometimes.

Vorteile

I used to work with marketing, so I'm pretty spoiled in the marketing automation workspace, but I am impressed with the functionality and abilities this tool has in comparison.

Nachteile

The only thing that has been like a blister on my foot is learning how to do things the way needed to operate how I want. This tool is not intuitive to me and my team and it's taken us quite some time to do some pretty basic stuff. If I had any input I'd say invest more energy into UX and UI! Please and thank you

Vorteile

The ability to schedule events and sign in etc. Tracking our programs and student inquiries. I love the ease of adding student information as well as setting student files up.

Nachteile

It can be somewhat confusing when trying to update an event. As a user having access to delete items is not available so the cons I can not speak on as much as someone who administrates this software.

Vorteile

I like the ability to customize your entire system. They gave the ability for experienced coders to make the exact system they want. I don't feel like I am working within GreenRope limits!

Nachteile

Thus far I have not experienced anything I haven't liked. If there is one thing I'd say the use of the system takes some getting use too. For an inexperienced marketer or manager GreenRope will seem overwhelming at first but I promise it will get easier. That is my reasoning as well for 3 stars under "ease of use"

Vorteile

Good email marketing and CRM features once you get past the overwhelming UI. Almost on par with other ESPs.

Nachteile

Looks like it was built in someone's garage. The UI needs a refresh badly. Looks like there are too many cooks in the kitchen.

Vorteile

Very user friendly. I use GreenRope throughout the day. It keeps me on track with tasks and follow-ups.

Nachteile

I wish we had more options for the dashboard. i.e. customize it so it has more of what we want to see like the funnel, etc.

Vorteile

Robust, and adaptability

Nachteile

A little difficult to learn -- mostly because it is so robust. I can hardly keep up with the new modifications, all designed to enhance the quality of the program.

Vorteile

First of all, I am a huge fan of Greenrope's chat feature. The team is always very helpful and patient to help resolve any issues you face.

Greenrope allows you to customize content beyond the limits what a typical builder offers, by requiring you to transfer the email from builder to the media library and then into the email as a template.

There is in depth reporting on how successful your campaigns are.

You can set up users to only access specific groups, which is extremely helpful.

This could also be consider a con, but the link to view your email in a web browser remains live even after you send out the campaign. This means that you can edit any mistakes made after the campaign. It also means that you can accidentally save over the file. (This has happened to us before and didn't realize until some people noticed it on social media. Yikes! Maybe I'm using the wrong feature here?)

Nachteile

The interface is sorted in a way that makes it very hard for a first time user. You really have to know what you're doing or spend a lot of time learning. I don't recommend for beginners.

There have been major bugs when you transferred the email from "builder" to "email". There were several issues with mobile responsiveness when we first started using it, and I spent a large amount of time discussing fixes with the chat support team. It ended up being a fix that I had to implement in the html, but it took a lot of hair pulling to get to a resolve.

Vorteile

This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.

Nachteile

It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.

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Vorteile

It covers so much information, probably more than our co. needs in some ways. I like that I can track activity and keep notes of what I'm doing.

Nachteile

I don't like that you keep customers in the system when they "Unsubscribe" but don't let me easily access their accounts so I can be reminded of that or why they did or when they unsubscribed.

Vorteile

What I like most about this software is the ease of use and efficiency to organize business people that I come into contact with.

Nachteile

I would like to see more options to filter through lists and allow for more ways to display the pipeline.

Vorteile

Being able to send email blasts to large groups and be able to see who opened, read, and clicked on the emails is critical to my follow up process. It is extremely helpful to know the people who are interested.

Nachteile

Not being able to identify people who have read emails without having to go into each individual group.

Vorteile

Affordable, lots of features, great customer service

Nachteile

The interface is a bit dated, and I wish the survey function had better reporting capabilities.

Vorteile

It is user friendly and customer support is good. It offers lots of marketing tools. It allows for easy grouping.

Nachteile

I dont know how to use most of all the features and dont have time for the learning curve and on line webinar archives to review like Utube .

Vorteile

I like that it is user Friendly and Email Blasts go out right away. Like that you can schedule Blasts to go out at a later Date.

Nachteile

I like everything about it , Wish the text message feature went through your cell phone carrier . That would make it perfect.

Vorteile

The product has flexiblity, the customer service is responsive and detailed, the back-end user simplicity is appreciated by our users.

Nachteile

The product works well for what we need in a CRM at this time in our organization structure. As we grow, we will be looking for more integration automation into other processes and systems.

Vorteile

ability to have many different type of email groups, ability to track and export bounces, ability to filter when broadcasts were sent; ability to clean lists as needed quickly and easily

Nachteile

some bugs once in awhile, but customer svc has helped us figure them out; import contacts page freezes quite a bit or takes long to load

Vorteile

My technology skills are a bit limited. So, I was hesitant about using Greenrope when I was introduced to it.

Much to my surprise I have found that the apps that I use via the company I work with flow quite nicely and were much easier to navigate than I anticipated.

Nachteile

It can be a bit overwhelming at first. However after I learned what applied to me and what didnt, it became much simpler.

Vorteile

The ability to see when people read and click on emails. Also, it is very easy to send email blasts to multitude of clients in a speedy time frame.

Nachteile

There are times my emails go to spam or my clients do not receive my emails. This mainly happens when I send automated emails through my workflow that has been set up.

Vorteile

What do you like most about this software? There's, literally, no one feature that I like most; what I do love is, it's an all-in-one CRM platform. The more I use it, the more I learn what it can do for my business. For the most part GreenRope has become my total business management software. Also, the training and customer support is, by far, heads above the rest.

Nachteile

What do you like least about this software? I didn't start using it sooner!

Vorteile

As a sales, marketing, and business development professional, I have used pretty much every solution on the market. Greenrope is THE best all-in-one system for managing your business. No more jumping from Salesforce, to Hubspot, to Constant Constant or Mailchimp, and on and on. Greenrope can replace them all and make your processes flow easier and even automated. If you are in the market for a new solution I highly recommend you try this one.

Nachteile

If you do not spend the time up front to set up the system with workflows, etc. you will not get the value out of it. Good thing is, Greenrope helps with set up and training!

Vorteile

I like the CRM Activity feature it helps me stay organized in my follow up I feel the drip campaigns could be useful but have not seen any turn around from the ones set up not by me.

Nachteile

I do not like that my email account is not synced with this it adds a step to my process making more work for me

Vorteile

Easy of use
Variety with depth of use

Nachteile

Still tweaking some elements

Vorteile

They continually send out ideas on how to easily get more out of the product, as well as webinars on new features and functionality.

Nachteile

More templates to utilize for a fresh email blast and a method to transition between templates. Easier way to integrate social media communications on the email blasts.

Vorteile

Comprehensive. Fairly easy to use. Great support and customer service, including awesome inbuilt help features.

Nachteile

There are a few elements we would like added or customisable. They are very minor in the scheme of things

Vorteile

organization. it helps me keep organized.

Nachteile

look up contact features never work right. while looking up a contact it will say not on file. then i enter it in as a new contact and try to save and it tells me it is already a saved contact.

Vorteile

I like the ability to store data and the ability to run reports. I use it to see who will be strong an event and for checking them in at the event.

Nachteile

I don’tike that there isn’t the ability to create a separate template or update an existing one. We have issues also with duplicate information or people being stuck in a specific status.

Vorteile

The great support I get from customer support.

Nachteile

As this is my first customer management software system, navigating is not always intuitive for me; and the endless options/features can be overwhelming at times.

Vorteile

I love tracking all my emails so I can remember our conversations. It helps me know what the next step is much more easily.

Nachteile

Hmmm...can't think of anything ..regarding sign in below....I am a consultant math and movement. My linked in is for my own business.

Vorteile

We are experiencing some serious pain points in onboarding our clients and with every turn, I ask a question on how to accomplish something and GreenRope has an answer for me.

Nachteile

It's not sexy or elegant, but it's absolutely robust and effective.

Vorteile

Ease of use and we can have wide view of our customer data. The charts provide the very good overview of the frequencies.

Nachteile

API connectivity to our BI tool/ or automating the process to get the data in every daya using API which is very unclear

Vorteile

Once a workflow or drip system is set up, it works wonderfully and saves so much time. The contact records are convenient and easy to access and search through. The customer service team is amazing!

Nachteile

It is difficult to navigate and learn. Creating an email is not as user friendly as it could be. Workflows are difficult to create and implement, and once it's working, it is not easy to delete from a user.

Vorteile

It has a lot of features for all different levels of people using the software platform - I particularly like the email blast, ability to set up to pay online and track in the system on all attendees for our programs.

Nachteile

I wish that it was a bit more customizable. For attendees, I wish that we could track phone numbers and not just emails for example.

Vorteile

Ease of getting into contact information, keeping track of activity with the clients and the automation is great.

Nachteile

That I can't make notes in a personally sent email activity widget. Also, that we can't attach documents to emails.

Vorteile

Sales and marketing automation, opportunity tracking and lead scoring, email marketing features, dynamic data, and workflows.

Nachteile

Honestly, can't think of any cons. For what I use it for and the features I need, it's worked great for me. You need to spend a good amount of time with it to see how all the features can connect but they have video tutorials you can use or you can pay for extra onboarding.

Vorteile

The email templates and tracking capabilities are the features that I have used and like most. Its great to be able to quickly see who has responded and what they responded to.

Nachteile

List management is sometimes a challenge to handle as efficiently as I would like. Sometimes it would be great to be able to look at lists in a spreadsheet type format instead of one record at at time.

Vorteile

I like that you can customize the dashboard to a way that works best for our company and all of our needs.

Nachteile

It was a little difficult to navigate around in the beginning but we slowly figured out what we needed to figure out and found that it got easier. It just took a lot of looking and maneuvering around to get to that point.

Vorteile

It's user friendly - easy to access contacts/ send mass emails. It's fairly intuitive and we haven't run into any major problems.

Nachteile

It has limitations - you have to customize things to get them to be the way you want them. You can't bcc someone on an email.

Vorteile

Easy to use
Extremely great value for the variety and functionality of tools
Excellent customer service
A perfect fit for growing businesses

Vorteile

The product is extremely robust. For our group, the ability to run multiple companies from the same portal is a life saver. The service has been unmatched.

Nachteile

As with any CRM system, there is a learning curve associated with it. Again, the service and support have done a fabulous job getting us up to speed.

Vorteile

Functionality, support

Nachteile

Seems to require more computer programming knowledge than I was expecting. Learning as I go.

Vorteile

Control over your contact records. This gives you the ability to really use your data to make informed decisions for your org.

Nachteile

Limits on functionality of key processes. There are some things that are unable to be changed without GreenRope Developers getting involved.