Timely – Bewertungsseite 3

Program needs work and better customer service

Timely is definitely beautiful and effortless. It is one of the better salon software programs I have come across in my 15 years in this industry however, if you live in Canada/United States this is not the software for you. It does not separate taxes on reports so you can never distinguish between your GST and your PST. Also, it does not offer the tip option and as tips are a massive part of the service industry in Canada and the United States this is one of their biggest downfalls. Its overall program is easy to use and very nice looking however it isn't a program that should be offered worldwide. I used the free trial for a few days just to test it out and see, I did have a few questions that I wanted answered and it took their customer service team an entire two days to reply (I sent in my query during the week so there is no excuse for this). I do hope that they add to their program because I believe they have a good thing going they just need a little more work.

Super simple to use and clients love it

It has been a game changer for our business in terms of managing my client servicing calendar. We're also the only accountant in our region with online booking capability - so it's also helped us to differentiate ourselves from our competitors.

I don't know how I did without this. It is awesome!

Very easy to use. Allows me to see different schedule views and create schedules far in advance. The bulletin board feature ensures that every employee can see messages and notices. Employees can view their schedule from their smart phone or any computer. This program has simplified scheduling so much. Employees get schedule change notices which helps a lot. I would never want to go back to printing a paper schedule. My employees really like it, too.

Effective solution for booking demo calls

We were looking for a booking solution for demo calls that would allow our clients to book in real time and not have to request a time and go through the hassle of numerous emails to confirm a call. Timely has had a positive impact on simplifying the booking process and delivering us more demo calls. We've used the support a few times and they've been responsive and knowledgeable.

Love TIMELY

Since switching to TIMELY I have been able to manage bookings for my business centrally. The reminder emails and Texts to customers help us minimise no shows and provide this value add consistently. Our busy customers welcome our reminders.
We are not using all of the TIMELY features and have chosen to manage our accounts via MYOB separately even though these 2 providers can be linked. We get more detailed information from MYOB directly. The features of TIMELY are constantly evolving and improving. I am looking forward to seeing the review feature, where customers can leave a review.
TIMELY's support is excellent and we always get a quick reply whenever we need help.

Functional, easy to use and affordable

Timely offers all the functionality and quality of other scheduling software programs for half the price. Timely is simple, easy to use and beautifully designed. Timely is easy to navigate even for folks like me with very little scheduling software experience. I would suggest Timely to anyone looking for a simple, easy to use, fully functional and affordable way to organize and streamline their scheduling process.

Why isn't everyone doing this?!?!?

Their customer support is amazing, which I have only had to use 2x, they are that good! To have your calendar access anytime anywhere on any device, who wouldnt love it!! And with the ability to send text reminders to our customers phones has cut down on missed appointments drastically! This service is a must for our family owned business. Wouldn't do without it!!

Timely makes running my business so easy. Thank goodness for Timely!

I stumbled upon a recommendation of Timely on a forum. At the time, all I was looking for an easy way to implement a calendar system on my business's website. I signed up for the free trial and was delighted to discover that Timely could also take care of just about every other aspect of my business - online bookings, sending confirmation emails, managing payments and invoicing, reports and email marketing. Timely is now saving me untold hours of admin every week, which really frees me up to spend more time doing what I do best - providing my service to customers.

I love the way my appointments and customer details are synced to my phone's calendar and address book. Before I answer a call from a customer, I already know who they are and where they're from.

I've contacted Timely customer service several times with small, probably annoying tech questions. Without fail, I'll get a friendly reply from Jess or Andrew within hours that answers my question, and then some!

Timely are clearly listening to their many and varied small business customers and are continually adding improvements - things that I would never have thought of but once they appear I wonder how I ever did without them. They have a whole section of their website devoted to gathering possible new ideas and features, many of which end up being implemented.

I've had feedback from several of my customers about how organised and efficient they found the booking process - Timely gets all the credit for giving my customers a great experience and making my business look really good.

I love being able to support an innovative New Zealand company who are exporting their fabulous product to the world.

I'm thrilled to recommend Timely for any small business that relies on scheduling appointments or services.

Social Health Association Review

It is a little time consuming for our purposes. It is easy to adjust most of time. It would be great to have a sort feature in the reports on just customer with future appointment status for quick access. It would really help out a great deal when I need to put together a quick report but have to search for all of these individually because I cannot look up the report for it. As a user, we have the option to create reasons why an appointment was not completed so I would really appreciate being able to go to reports, scroll down to customers, and search for the status of the appointments for that customer or all customers.

FINALLY found the one after years of switching services

Timely software review

I'm loving my experience with Timely. It does everything I need it to pretty much. I gave it 4 out of 5 for features & functionality as there is always room for improvement with everything. I do wish I could phone for support sometimes but they really are so fast at getting back to me via email that it doesn't seem to be a problem. Definitely love it for the cost of the program which is the main selling point for me. If I had to pay more I might look for something that has phone support and someone to come and teach me personally, but with this, I didn't really need that for the size of my business. Most of my clients really comment how much they love the online booking and how easy it is to use. Some say they couldn't figure it out but admit they struggle with things like that. Some clients do have trouble rescheduling their appointment and get confused so will call the salon instead. The main thing I wish I had more freedom with is the number of characters I have to use for confirmation and reminder text messaging. Also, I wish when clients made their appointment online they would receive an email saying their appointment has been made successfully without my having to make the setting automatically confirm their appointment on making it. The reason is because when it is automatically confirmed, I have to manually change all the appointments to pencilled in, if I want clients to receive a confirmation SMS a day or so before their actual appointment, otherwise they can only receive a reminder SMS which doesn't automatically ask them to answer Y or N if they are coming. When clients don't receive any kind of email when they make their online booking they worry it wasn't made successfully so I keep they setting as automatically confirmed. I hope that makes sense.

Realy good app for scheduling in small biz

Easy to use with lots of features at a afordable price. I could set it up for a funtional traing studio with lot of particularities in its business model. And it work nice and easy

Amazing System Affordable and Efficient

It took me over 12 months to decide on a system after looking at the pros and cons of many systems. I decided on TIMELY and have not looked back.
As a specialize service that provides Cosmetic Tattooing, Beauty Services and Cosmetic Tattoo Training (sometimes throughout Australia), we needed a system that could allow us to book in treatments and groups, but also model appointments for the students learning Cosmetic Tattooing, on the same day.
We have been incredibly happy with our choice and would recommend TIMELY to other salons. The system is really easy to work and easy to add extra staff as you expand. The TIMELY staff are very helpful and they are constantly looking to improve the system.
I have no hesitation in recommending TIMELY, my only problem is I didn't start sooner.

Excellent Experience

Brilliant!!

Been using Timely for a while now for my personal training business and it's by far the best booking and invoicing system I have come across! I have tried other systems but they were either too complex, unsuitable for my business needs or extremely slow. I love how it sync's to MYOB too, saves so much time; but the stand out feature for me, which sets it apart from any other system, is the customer service you receive. No question goes unanswered and their response time is quick. They treat you as a person, and not a number. Timely has grown since I first started using it, newer and better features are always being added and built upon, and throughout this time their exceptional customer service has remained as brilliant as ever. Thanks guys, keep up the good work!

Easy for people to book in to see me!

It's brilliant. It frees up so much of my time. Rather than managing a schedule manually, Timely does it for me!

Very user friendly

Sole Practitioner- Acupuncturist

Easy to use, great features, everthing at your fingertips, great price, saves time and money. Luv it!!!!

Brilliant!

Marketing and customer service benefits increasing revenue

I tried various appointment systems and then I found Timely and I've never looked back.

TIMELY REVIEW

IT HAS HELPED MY OFFICE A LOT WITH MANAGING EACH EMPLOYEES DAYS.

Timely

This app was revolutionary for my business it makes booking clients easy!

Get timely has ensured smooth bookings and increased my time away from the phone!

Increased gift voucher sales and appointments. Far less time tied up with long phone calls or emails trying to find suitable appointment times. Not inclined to over book trying to please people either!

Timely is limited.

Timely did allow my company to easily track our time and apply it for a more profitable return on each project. Because of it, we were able to understand how much time each project type would take and therefore how to charge our clients.

I highly recommend Timely as a top-notch software for managing time and enhancing productivity.

Timely is an excellent software that helps individuals and teams improve productivity, save time, and streamline their workflow. Its ease of use, detailed analytics, and seamless integration with other productivity tools make it a must-have for any business looking to boost its productivity. I highly recommend Timely to any digital marketer looking for an effective time management solution.

Great Simple Booking System

It's been really easy to use - probably in the next 6 months will use it for more marketing / promotional opportunities.

Pretty calendars

I was looking for something that looked nicer than Google and found it! This makes my membership calendar of events look really pretty and of course it's practical too.

Miss. Saved me from hassle, and brought me to a new level of professionalism.

I started with timely desperate for a solution to my old way of booking tattoo clients... in a paper binder. I was scribbling and messing up dates, forgetting to call every client to confirm appointments. Until I found Timely on the web. At first use it relieved my strain from all the steps needed to keep track of clients and dates. One of the most valuable business decisions I made.

Really good but still room for improvement

Good for small business

I have my own private practice as a psychologist. Having timely frees up time otherwise spent sending reminders etc when scheduling appointments. As someone not exactly born organised, I find it a real help.

great to manage appoiments

Paperless and Accessible 24 Hours a Day Gives Me Back Hours of Time!

I think this is a great application and of course will like to see it become even more user-friendly in the future . So can recommend that you at least try it out!

Timely has been the best decision I made when starting my home based business.

I did setup Timely for a hair salon, they were impressed

The savvy business must have!

Do you have a busy business? Do you want to invest your time more productively? Do you want your customers to receive a professional service?

If you've answered yes to the above then I highly recommend this booking software.
Business and customer service has evolved over the years, its more important than ever to be on top of your game. Who and what is bringing in the quality revenue? Providing your clients with a service that works alongside their own hectic schedules.
With many competing brands, what are you doing to go above and beyond for your clients and managing your firm as effectively as possible?
Timely has boosted my dog grooming business and assisted in increasing my revenue, the best business decision I ever made.

read my full review rlwlifestyle.tumblr.com
Facebook rlwlifestyle
Instagram Rebecca wattam

I've been using Timely for over a year and it scales very well for a growing business.

Easy appointment and customer management.

The Brow & Tint Bar Review

I highly recommend using the Timey and thoroughly enjoy using their software. Its straight forward, easy to use and has everything you need plus so much more! The team at Timely are highly professional and are always available to help. Timely is constantly updating their system with even more new and exciting things to offer our clients as well as making it so easy to use. I love that they send a reminder before your payment comes out not to mention the extremely reasonable price. I have never had a problem with Timely they are realiable and I will continue to use your system. Thank you so much!

I recommend Timely to anyone who has client appointments

Well, my review title says it all. For me, I cannot fault Timely at all. It does everything I want it to do, and has many features that I do not use. I recommend it to all my business contacts that deal with customer/client appointments, classes and workshops.

The best ever.

It's amazing. I cannot even begin to explain how more organised my life is.

Personal training is ideal because you can upload a photo of the clients before the. U can add in their training programs send them texts.

I'm a hairdresser so it's almost made for me.

Someone else runs my social media while I just do my job which is great..

Easy to use once figure out how to use it

It is a nice and easy to use software. I have tried so mang booking software, this is the best.

It made my job much easier, much organised and much productive.

Does its job

I am generally satisfied with this software. I really like the fact that now I can just pull up customer data on my phone. What I don't like about the new update that I cannot no longer use this booking software as a POS system. I used to be able to do it, but that fiction either went away, or it is so well hidden that I can't find it. This is the only thing that keeps me from giving this app five stars.

Timely review

Excellent service .Timely responds to enquiries very quickly.I like how i can have my appointments in 5min increments .

Timely allows me to run my business in an efficient, organised and cost effective manner.

The easiest, most cost-effective scheduling solution I've used

A nearly flawless scheduling solution at an unbeatable price. Great value.

Timely is a fab clinic software system.

I had previously trialled a few clinic management and client booking systems, but for me Timely is the easiest to use for both me and customers, great that you can access it via an app on your phone or iPad as well as the computer. I allow my customers to book their own appts online via my website and Clients love the email and SMS text reminders they receive before their appts. It saves us lots of time otherwise spent making and changing appts. I also use Timely as my invoicing tool and email clients after their treatments, and it's very user friendly.

Timely is the best

I was worried at the beginning about switching from my paper diary to online however I knew that finding the right system for me would work wonders for my business. I trailed a few different ones for a month and decided that timely was the easiest to use. It was very important to me to choose a system with an easy to use online booking system to make it as easy as possible for my clients of all ages and I without a doubt preferred timely the best. My clients are always telling me how clever my system is and that they love how easy the online booking is to use. When ever I have had a problem and needed to speak to someone for support, 9/10 times I get a reply pretty much instantly and the staff are very very helpful.

Best Booking System for Beauty Services I have found!

Timely has been great. The free trial allowed me to have a play around before I fully committed. There are no contracts, and their customer service is second to none. I always receive a friendly and helpful response almost straight away! They are constantly upgrading their features, and provide great newsletters with helpful hints and tips for business. They have grown immensely since I first signed up with Timely. Would highly recommend.

Small business matters

I have been using the timely booking system for just over a year now. My clients comment on a regular basis on how easy it is to book online.
I was thrilled when Customer support representative responded to me multiple times on a Sunday to help me sort out an issue I was having. Turns out I just needed guidance to navigate my way. He was so patient, understanding, and very professional.
I am always happy to refer new business to timely, and plan to stick with them as they grow.
Keep up the great work guys
- Julie
Timeless Journey Massage Therapy.
www.massagebooking.gettimely.com

Great, easy to use booking software

Get timely took about 5 minutes to learn which was great, as learning new software when you're running a business can be a headache. I'm finding great new things every day which are making not only bookings easy, but also organizing my whole business, making my whole life much easier.