Timely – Bewertungsseite 4

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Nutzerbewertungen zu Timely durchsuchen

708 von 708 Bewertungen
Sortieren nach:
Sara
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.6.2017

Makes my life so much easier!

Vorteile

booking and invoicing is what Timely does and it's exactly what my busy two businesses and my life need without multiple applications and programs. Thankyou!

Nachteile

Not so much something, in particular, I don't like but further feature development would be handy. how clients pay, choices and being able to see a monthly cash flow report (maybe it already does?) I wouldn't mind a face to face contact that can help me set up and make sure I understand the program for my specific purpose.

Renata
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 25.7.2016

One of the best

I have been using Timely for a few months and it has been a great experience. I love how reliable it is on a daily basis.

Vorteile

The best parts of the timely software are easy online booking/rescheduling, customer profiles, product sales features, and service sales reports.

Nachteile

I wish Timely had a feature to program different time slots on different days. Maybe there is a way and I just haven't figured it out yet. The app also needs some work. It should have the same features (especially "Customer" tab) as the desktop site. It would be awesome to also have a feature for clients to go online and see when their appointments are, rather than contacting the salon/stylist.

Revel
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 29.5.2017

Easy to use for Personal Training

Vorteile

The fact that it saves me A LOT of time per week and that it didn't take me long at all to learn how to use it

Nachteile

Support has always been a tad on the slow side. Some sort of chat box that I can use to get immediate support would be amazing - however I understand it's not feasible

Amy-Bianca
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.5.2017

I'm really happy with Timely. Simple to use, saves me time and keeps my clients on track.

It helps me to run my small business with more control and ease. I lose less client revenue through forgetfulness and find tracking my progress very simple.

Vorteile

I love the reminder system, I love the easy to navigate appointment book, the ease to enter details and set up clients. I love how simple it is to set up the whole system -from product and service entry through to the appointment book set up.

Nachteile

I would love to have the full function on my tablet and phone and not need to swap between versions. I know that feature is coming soon but that is my only real bugbear. On a slightly more trivial point, I'm a visual person, so I'd like more colour schemes.

Denis
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.7.2017

Gettimely is nice software, easy to implement but lacks a few features.

Vorteile

Simple booking interface for the customer. Easy to implement for the web developer. Relatively easy to use for the admin. Lots of useful help documentation.

Nachteile

Does not support the following online marketing features
#Google Adwords Conversions code
# a discount code which can be sent to bulk prospective customers

Catriona
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.10.2017

Overall it is great - makes life a lot easier and saves me hours and hours of time per month.

Time Saving like having an admin assistant but online.

Vorteile

Integration with Quickbooks is seamless - invoices just appear in your Quickbooks account which is a huge time saver and overall it is very easy to set up and use.

Nachteile

Calendar shows appointments by location not person so if you work across more than one location you have to keep changing views. And you cannot edit the content of emails and sms messages. But overall these are monir compared to how well everything else works.

Carly
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.1.2018

Timely makes my business work without me

Automation of so much - basically couldn't run my business without this

Vorteile

I can trust it to work without a glitch. I feel like it's a second brain. I also find the cutsomer service really helpful. Whoever they are they are great humans!

Nachteile

It doesn't quite offer me as much flexibility as i need but I think that's because I'm not really in the industry it was created for. I am pushing it to be something it probably wasn't intended to be. But its doing pretty well considering.

nikki
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.6.2017

Easy to use value for money excellent customer service

It has Increased sales and new business. More time created. More efficiency and more productive money making time for the business. Organization increased.

Vorteile

Its very easy to use the clients find the process straight forward and actually enjoy using it. It has also encouraged clients to book ahead to get their preferred slots and if they are diary lead it means less phone calls and admin for me to deal with. As a one man band this is the first priority for me.

Nachteile

Inability for clients to cancel appointments online which leads to them contacting me and creating more work for me. I'd lie them to be self sufficient to cut down my admin time.

Darlie Mehr Details anzeigen
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.1.2018

Timely is the first appointment-ware I have used that offers all the services I need :)

Vorteile

The communication is friendly and personable - updates are regular and the payment system is flawless.

Nachteile

Sometimes the appointment calendar glitches and separates appointments when they are rescheduled - you just need to double check when you do this :)

Shanti
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 10.10.2017

A bit frustrating

Vorteile

Aesthetically I like the clean look of Timely and my clients love being able to book online. I was happy until Timely made changes to their system.

Nachteile

I do not like that there isn't a app for clients to download, or that they can't create an account (which I was told was coming shortly after I joined), sometimes the confirmation emails go to the inbox and other times it gets rerouted to spam, clients can no longer make changes to multiple appointments through the confirmation email, and there isn't live customer service representative to speak to. Considering switching to a different software.

Lauren
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 22.8.2016

My experience of timely

I love timely, it works very well and integrates seamlessly with my POS software. Any problems I have the team are quick to respond and help me out

Vorteile

Love the online booking and so do my clients, easy to use and easy for clients to change their appointments as needed. Also really like the reports that are available!

Nachteile

I struggle with the iPad app, it seems to freeze when I am writing the clients notes
I would love to be able to have notes templates as well. I write pretty in depth notes about my client appointments, re writing the tests each time is a bit of a hassle, to have it already built in would save me a lot of time!

Monique
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 5.9.2016

One year on Timely

Timely is a great way to manage your business bookings and invoices. It is jam-packed with features that aren't always obvious, but once you know about them, they make life very easy.

Vorteile

The support is fantastic - most of the time I'm asking about something that I gently get told I can do this way or that way - i.e. it's about helping you use the system to achieve what you want.

Nachteile

There isn't much not to like. If you have a new feature suggestion they are keen to look at it.

Jessica
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.1.2017

Excellent software

Deciding to use timely was a wise decision. Its easy. The automatic reminders have helped us remind our clients without spending hours on the phone. Its been great for our business

Vorteile

the automatic reminders to our clients

Nachteile

Having to open the customer tab all the way to see the notes

Brian
Brian
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 27.11.2018

Automatic Time-Tracking at it's Best!

Our team liked it but didn't love it. We opted for another time-tracking app, but probably only because we were used to it.

Vorteile

Compared to other time-tracking software I've used, Timely offers great features, especially for the admin. Being able to see the entire team at once is a great feature to have.

Nachteile

The user experience is a little more complicated than other time-tracking apps.

Jonathan
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.10.2016

Everything I've been looking for for a long time

We started using the software about a year ago, and have not looked back. It is easy to use, reliable and you can use as many or as few features as you like. Any time I have been unsure how to do something, I have emailed the admin staff and they have got back to me with a detailed response very quickly.

Vorteile

Easy to use
Easy to navigate and set up
Reliable
Help is always at hand if needed

Nachteile

Not a fan of the new update. It gives the option to switch back to the old version which I have done, but every time I open the app it asks me to switch to the new one. I just don't like change and have the view "If something is working well, why change it?"

Kate
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
1
Kundenbetreuung
4

2
Bewertet am 5.9.2016

Small business

It's very clunky. Even ticking off attendance is clunky. I now have two devices on the go, my phone for ticking off & my iPad for note taking.
Otherwise I waste my client's time with the formalities.

Vorteile

Once you get into it the presentation is clear.

Nachteile

Multiple bookings still can't happen. We got around it by selling vouchers. Took a while for clients to twig that they needed to buy vouchers for themselves (normally one buys a voucher as a gift for someone else) even though we put big discounts on them.
Creating invoices still can't happen without creating a "product."
I have to use a different app for invoices.

Pornin
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 21.6.2016

Review from Bangkok Therapist Day Spa

We are happy with the application. Good to have moved away from a paper appointment book. We can do pretty much everything we need to do.

Vorteile

accessible from everywhere, good layout for pc, reasonable price, good support

Nachteile

I miss little things like being able to show notes in the calendar appointments (therapists have to click to see them). I'd like to have a dedicated field with the package for a concession card number. It is too easy to move appointments by dragging them. On mobile phone cannot see appointments of therapists next to each other (I know there is not a lot of realestate on a mobile device)

Elsa
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.8.2017

Excellent service, any questions or inquires there is an immediate response

I do my booking ,client reminders

Vorteile

Easy to use ,not complicated, self explanatory, I am not a savvy computer person,but I find Timely so easy and straight forward to use that I got used to it in a ver short time without having "anxiety attack"LOL

Nachteile

I wish I can write a comment on the booking line, eg. When I clicke the service ,like to write a comment if needed as a reminder to do prepare something specific for that client

Joanne
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.5.2017

Runs my business!

Vorteile

This app simply runs my mobile beauty businessleep. It's simple to use, does everything I need - online bookings, payments, messaging!

Nachteile

No native android app yet (I've just switched from iPhone to Samsung)
Time difference from NZ to UK for support calls

Colin
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.12.2016

Colin William Hair & Beauty

Everything you could possibly want in a booking and appointment system. Makes life so much easier from stock levels gift vouchers and full accounting built in. Always constantly updated and you can even request certain tweaks to be made, I have done this and it's great to see the changes made and a lovely email to back it up. Keep up the amazing work.

Regards
Colin

Vorteile

Everything

Nachteile

Can't use Worldpay with it to take payment and deposits, would be great if it worked with the Apple Watch.

Christine
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.1.2017

Simplicity and effective

I think timely is amazing! From their apps and ease to use between my devices from anywhere! To the support team who are always prompt in helping as much as possible! The features make everything for my bookkeeper and myself in order and easy! I have been so happy to have joined in my scheduling with timely, my clients love how easy the online booking is!! Even when I'm on the other side of the world. Way to go timely!!

Vorteile

How I can use it anywhere, anytime, and from any device!

Nachteile

Hard to think of any.

Bryanna
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.5.2017

Absolutely love the ease of the Timely app!

Vorteile

I like how easy it is to use. Doesn't take too many clicks to get stuff done. Easy to read all the text and see all services on front page.

Nachteile

Still not able to raise sales correctly. Can't figure out how to cash out services. I also have a hard time looking up clients by their phone numbers. You have to try different combinations of just numbers, numbers with parentheses, numbers with dashes, etc.

Chrissie
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.2.2017

Brilliant & Simple booking system

Only one tiny criticism, we would prefer more card company compatibility but Timely has offered a way round this. Apart from that absolutely brilliant

Vorteile

ease of use, good clear easily viewable system. My gran could use it.

Nachteile

Just the card company compatibility but there is a way around this. Booking system does not allow over riding of pending bookings. Would be good if we could over ride bookings if they are being held for 60 mins

louise
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2016

Great Add on thats easy to use & continually improving

very effective & easy to use and set up; disappointed that my time from appointments is not imported into xero's to accumulate WIP as I bill on a time basis. I use the pencilled in appointments to schedule my work on non face to face appointments rather than just block out the time as busy

Vorteile

sms reminders and online booking ease of setup and use

Nachteile

would like timely to record my appointments time and send that information to Xero for WIP as I bill on a time basis - improved features for service businesses that bill on time; more colours for coding services
being charged more for additional diaries at the same rate

Justin
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 2.10.2017

Been a great service that I've used daily for 3 years

Vorteile

I enjoy how efficient timely is and has been for My Business. It's very easy for me to track business income as well as My employees individual stats

Nachteile

It was quite hard for me to learn the scheduling system as far as how to set up your times.

Kelly
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 5.4.2018

Great tool to use for freelancers!

Vorteile

I loved the fact that this product was easy for me to set up and track EVERYTHING I needed to get freelance projects going. Not only could I track hours, but I could assign pieces of projects to different things.

Nachteile

Not a lot to say here that I would improve upon! The product was robust enough for me to use, but not too confusing... overall great product!

Gabrielle
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.2.2017

Life Changing.

Get timely is excellent, the soft ware is effective, easy to use and so professional, it saves me so much time when taking a bookings, and as it is live on the net , staff, customers can view their appointments and availability from any location. I don't k how I managed with out get timely, it save time in the admin and allows me more time to focus on my treatments.
When I was getting started, the get timely team were very helpful answering any questions that I had to get going whilst getting to understand the software, i soon realised every aspect of a booking system was covered in fact it offered far mor than I could imagine. It is the best! It offers so much for the small price! Fantastic

Peter
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.1.2017

Superb customer focused

As ever Timely have delivered a customer focussed product that delivers all that is required and more. Love the greater flexibility of the new app and the recently added activity page is fantastic for me being self employed to keep track of bookings when I'm out and about.

Vorteile

Lovely functionality and easy to use

Nachteile

Would like to see customisable customer follow up emails and reminders. The current integration with MailChimp is OK but rather convoluted.

Gemma
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.6.2017

Great booking tool for weekly clients that links from computer to phone to have it everywhere...

Vorteile

Having the app on my phone and how easy it is to use. The security and knowledge that it is going to work everytime i turn it on

Nachteile

No option for a minimalist use of the software within the price as i am not using any of the features

Dawn
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.5.2017

Very easy to use from day one. Has almost all the functions I need

Easy to schedule and change appointments, it saves admin a lot of time when booking work. Plus the auto alerts to technicians saves time also.

Vorteile

I like the alerts to customers and technicians. It is also easy to change appointments around and I like that customers can book on line.

Nachteile

It doesn't sync quite as well with xero as I had hoped. It is also a little limited in its functions with the way we do business.

Louise
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.4.2017

Couldn't Be Happier!

Get Timely has changed our business scheduling into an easy, efficient and organized process. The Get Timely staff is professional, courteous and prompt and they answer all of our questions in a timely manner. The Get Timely interface is pleasing to the eye, very organized and has color coding options that make scheduling and booking easy. They are constantly updating Get Timely to make it better. I highly recommend Get Timely and the Get Timely crew.

Vorteile

Everything.

Nachteile

Nothing.

Rebecca
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.9.2016

Great software, great service and great saving!!

Its been great, all very straightforward. The transfer from ourother software was the big deal, but once it was complete we coulduse Timely very easily and help was alway quick when you needed it!

Vorteile

Price, ease of use, cloud based.

Nachteile

I really wish there were a loyalty programme. Our previous software acculated loyalty points based on a certain amount of dollars spent by the client. You could set the ratio. Without this we've resorted to having coffee card style system which is a bit of a pain. I would happily py a little more for a loyalty programme like our previous one.

Danielle
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.7.2021

Timely will save you nothing but time!

Timely saves a lot of hours of back and forth scheduling.

Vorteile

Timely is really easy to use for both our company and the client who would be scheduling. We work remotely so scheduling can be tricky.

Nachteile

I don't really have anything negative to say. Sometimes it freezes up when I am going in to edit events but it's not a huge issue.

Antwort von Timely

Thanks so much for your review, Danielle, so happy to hear how you're getting on x

Beantwortet am 16.8.2021
Yani
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.11.2016

I love it! It's a Godsend! Just a really good product basically (Not getting paid to say this...

Quite easy to use too, tho I had to have a bit of help at first as I'm not that techy... but it streamlines SO many processes it makes you wonder how you did all that stuff before... they keep updating too and it creates a really professional look and feel too ...

Vorteile

So many great features that streamline everything and makes your business look professional.

Nachteile

Sometimes its not obvious what the little icons are for or what the descriptions of the features are... perhaps a legend ( or little window that comes up to explain? maybe a tutorial (maybe there is one I must admit Im not sure

Noel
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.4.2016

Operational efficiency

We started using Timely only a year ago and we can safely say that we ONLY regret the fact that we haven't started using it before.

Our business operational efficiency has turned inside out, with valuable customers' data in hand, appropriate appointment time allocations, clearer listing of all our services and packages, and ease of use when applying changes, rescheduling and booking planning of next appointments.

This is only a fraction of the features available for the administration, for the staff and also for the customers. To name only one major advantage is its accessibility from wherever you are and from any device available.

Customers who make use of our online Facebook booking system all have only one comment to make; "it is so simple and user friendly to make a booking".

There are so many other positive points which can be highlighted that this may take too long to explain in detail. From an administration point of view, the numerous reporting facilities available helped us understand and quantify our customer's spending trends, from the most popular treatments and those which we need to promote to make our business more successful through additional marketing tools and platforms which we still have to discover and make use of in the near future.

We simply cannot quantify the time and money saved to make such a system work for us.

Kon
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2015

We absolutely LOVE TIMELY!

Having worked with Salon Iris and Shortcuts for over 10 - 15 years the thought of changing to new software was a little overwhelming buts its only day 3 and we are TOTALLY STOKED......
My staff and i have found it incredibly user friendly and in only 3 days have managed with the awesome support from the Timeley team transfer all bookings, clients including formulas and products over mostly through excel csv files. The app is really easy to navigate and the software itself is also really user friendly. We have also managed to add the booking widget to our WordPress website, Facebook, synchronize with Mailchimp and set up Google analytics's. The biggest reason for deciding Timely however was the integration with Zero software. Easy to set up and although haven't had time to integrate all the features also seems relatively painless to synchronize.
Hard to believe all that has been done in such a short time frame...
Thank you to the designers, coders and support staff for making this transition almost seamless.

Cant wait to see what else Timely can do for my business....

Kon Kotsiras
Slinky Hairdressing

Natalie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.8.2017

Timely is great, value for money

Making appointments anywhere on other devices. Easy end of day cashing up

Vorteile

I like that I can make bookings on other devices out of the salon. Also to keep clients records and predict what I will make in advance.

Nachteile

Sometimes it can be a little slow, and simple tasks when changing/editing appointments can take longer than they should as the process needs to be done in a round abouts way.

Bianca
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 29.12.2016

Love Timely!

I love that I found timely a few years ago. I have been so happy with the quality of the app and the service to provides to me. After using shortcuts for years and I've been very happy to switch over. Like all things, development takes time and there are a few things that it can't do for me yet, but they are in the works! I would never look back and I've recommended this app to a few people now, and they love it just as much! Great value for money! Thank you Timely! Bianca

Andrew
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2016

Timely makes me a better psychic

I've used Timely for over s year and I love it. Timely has made my psychic business more efficient.

Clients book, pay and then they're on my doorstep. It's that easy.

Timely lets me be a great psychic, it helps me be bad at admin and that I love.

Vorteile

Ease of use and efficiency.

Nachteile

I've been waiting for a detailed booking form that I can program and set for me to get more info from my clients. Apparently it's coming soon.

Sergio Eduardo
Sergio Eduardo Mehr Details anzeigen
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
4

3
Bewertet am 10.8.2018

Good for a one person oparation

Vorteile

What I liked the most is that it was so easy to use and very intuitive, has all the features needed for a small business.

Nachteile

The only thing that I found I was missing is some kind of loyalty or rewards program for the customers, you have to keep track of such things in a separate platform.

Manash
Manash Mehr Details anzeigen
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 25.2.2023

Timely Review

Good

Vorteile

This is the best way to track the time of your teammate. You can add variable time tracking reports to your connected apps easily. The best thing is that you can use Timely on Windows and Mac.

Nachteile

It comes with only 14 day trial. This is very disappointing to me a lot. Most of the software had at least a Stater plan to use their software which is very helpful for beginners who start their journey.

Kerry
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.10.2016

Work/life balance made so much easier with Timely!

I run a small beauty salon with 3 staff and over 1000 clients. Timely has changed my life in so many ways and I am so glad I made the decision to go with them.

I can now confirm client appointments on the move, check times and amend staff working hours and so so much more.

As a busy mum and a business owner this software allows me to multi task and helps take the stress out of running a business.
Thank you Timely!

Vorteile

App for my phone, easy to use.

Riana
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 22.11.2017

like the program, just need more personalizing.

Vorteile

Easy to book and easy to book online. Quick search for customers name. easy to learn new employees.

Nachteile

when we do bulk sms our clients do know who we are because there's not enough characters to say from who the sms is. the sms character options is not enough.
We also don't understand why the monthy fee needs to be increase just for 1 extra person on the system, now we only using one name for all the bookings. Would like to personalize the program so that clients know that all notifications are from us.

Lara
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.5.2017

Fast, efficient, easy

Fast
Efficient
Easy
Vouchers
Retail
+ booking
Everything I need (just need to be able to scan barcodes for retail purchases)

Vorteile

It is so user friendly, fast & easy. My clients have mentioned that they are really happy with it and like how they can see days/times that are available and can book in when it suits them. It is far cheaper than hiring a receptionist.

Nachteile

I wish I was able to use a barcode scanner when I am selling products, I have barcodes on my products and have input this info but when I tried to scan it wouldn't work.

Carla
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.6.2017

Simply brilliant and easy to use

Greater company organisiation

Vorteile

Easy to navigate and very user friendly. In addition it is a very low cost software to run. Cloud based means I can access it from anywhere

Nachteile

I would like the ability to be able to upload documents to a customers file i.e. consultation forms. Signed consultation and order forms I have to keep on a separate system or paper based.

Sergio
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.5.2017

So far I have had a great experience using Timely. Their Customer Service is top-notch!

Vorteile

Here are some Pros in no particular order:
1. Easy to navigate.
2. Great Customer Service
3. Affordable
4. Features are great!

Nachteile

1. Wish there was a way my clients can access their scheduled appointments.
2. Wish there was a way to book at the :15 and :45 mark, instead of top of hour and half hour marks.

Kerrod
  • Branche: Sport
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.1.2017

The perfect solution for a golf coach!

I have been using Timely for over a year now and absolutely COULD NOT imagine my business without it. Everything from the classes, scheduling not to mention the integration with my accounting and email marketing software, it is truly by far the best product I have introduced for my business. Thanks to the guys at Timely I can now focus on doing what I love and let their awesome software handle the tasks I don't.
Thanks guys!

Vorteile

Everything

Nachteile

Nothing

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 4.12.2018

Excellent alternative to Mindbody

Vorteile

For those who have used mindbody before but it has become too expensive, this software can do just as much!! I love the feautres and ease of use of resources

Nachteile

Customer support is primarily via email. That’s not very good but st least they tend to reply in a timely manner

Jonathan
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 15.8.2016

User friendly and awesome

My new small business (a Pilates studio) was looking for an easy-to-use, reliable scheduling system that is also flexible enough to meet our needs. From the initial survey stage, we were hooked on Timely - it's handsome and exploring the features is very easy. I personally had to train our two studio assistants and within one day of training they got the full hang of it. Also, customer service gets back to us within a very reasonable window of time. I made a silly mistake that costs us extra on our first billing and they were happy to refund us. This level of attention to customers is highly appreciated.

Vorteile

Customer service is awesome, easy-to-use interface, has most of the features that a small Pilates studio needs (ie packages - which is extremely useful). Price is competitive - not too expensive but not cheap either

Nachteile

Can be further customized to make it more modular and to fit the needs of individual studios. However, I believe that they will continue to make improvements.

Valentina
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 5.11.2016

Like it a lot

I use it over a year. Very easy to use. Clients like the reminders. For me that cuts a on no shows. I can access my schedule from any place in the world and make changes. Clients love to be able to make appointments on line. That helps with more bookings, because clients can book at any time of the day and on my days off. I like it.

Vorteile

Easy to use, well laid out.

Nachteile

Some times it is lagging. Takes time to reboot and reload.