Über Pixpa

Die All-in-One-Plattform von Pixpa ermöglicht es Fotografen, Designern und Kreativunternehmen, beeindruckende, professionelle Websites einfach und ohne Programmierkenntnisse zu erstellen. Mit einem integrierten E-Commerce-Shop, Blogging, Kundengalerien und vielem mehr ermöglicht Pixpa Kreativen, ihre Arbeit ganz einfach online zu präsentieren, zu teilen, zu verkaufen und bereitzustellen – alles an einem Ort. Pixpa bietet pixelgenaue, moderne und ansprechende Vorlagen mit Website-Design unter Verwendung eines einfachen und leistungsstarken visuellen Stil-Editors und eines Drag&Drop-Seitenerstellers.
Pixpa Software - 1
Pixpa Software - 2
Pixpa Software - 3
Pixpa Video
Pixpa Software - 1 - Vorschau
Pixpa Software - 2 - Vorschau
Pixpa Software - 3 - Vorschau

Pixpa Preis

Pixpa bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Pixpa ist ab 8,00 $/Monat verfügbar.

Startpreis:
8,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Pixpa durchsuchen

534 von 534 Bewertungen
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Marloes
Marloes Mehr Details anzeigen
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 16.12.2024

Enthousiastic artis

I am so happy I have decided to change to Pixpa, although changing website is a lot of work it is worth everything minute! And for a reasonable price as well. I would recommend it to makers.

Vorteile

The portfolio possibilities, as an artist that is why I choose for Pixpa. The ease at which you can built your website.

Nachteile

SEO is somewhat difficult or the way Pixpa templates are set up is somewhat challenging for Pixpa. No iDeal (Europe) payment possibility.

Antwort von Pixpa

Hello Marloes,
Thank you for your thoughtful review! We're delighted to hear that Pixpa's portfolio options and ease of use have been a great fit for your artistic needs. It's wonderful to know that switching to Pixpa has been worth the effort for you!

We appreciate your feedback on SEO and payment options like iDeal. These are valuable insights, and we're always working to improve and better serve our global community of creators.

Thank you for recommending Pixpa to other makers—it means the world to us. We're here to support you as you continue building your online presence!
Best,
Pixpa Team

Beantwortet am 31.12.2024
Raven
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.2.2025

I hardly every write reviews...

Top-notch! This is why I'm bothering to write this review. The live support chat is just that-- it's a real person with real answers. I'm not stuck in AI hell, I get a quick response, and I can get the answers I need so I can get my work done. I get the feeling they genuinely want to help and will get the answers you need. They're also responsive to feature requests and based on their responses to my suggestions (and implementations!) it's clear that they care about the product and are trying to make and maintain a top-tier product.

Vorteile

First-- I hardly ever offer reviews for services, products, or companies. I'm of the opinion that if a companie's products and services are good enough, they'll stand the test of time regardless how many reviews they can manage to pull together and show the world. But I'm making an exception in this case because of the exceptional products and services that Pixpa brings to the table.

I'm a photographer, and I've self hosted my work in the past using my domain provider using Wordpress. It worked. Sort of. But only after fighting with the software and the interface till I was ready to rip the code through the screen. There was no support to speak of because it was Wordpress and the provider was a large scale hosting company.

At some point I realized there had to be a better way and started looking around. There was Squarespace and Wix and a bunch of others, but somehow tripped over Pixpa and what they could offer for basically the same price that I was already paying. Short story long-- the design tools and the UI is Intuitive, Consistent, and... I don't use this term lightly, Usable. So much so that I was willing to chuck the Wordpress site wholesale. So much time lost...

As to the services, help, and support, this is why I'm bothering to write this review. The live support chat is just that-- it's a real person with real answers. I'm not stuck in AI hell, I get a quick response, and I can get the answers I need so I can get my work done. I get the feeling they genuinely want to help and will get the answers you need. They're also responsive to feature requests and based on their responses to my suggestions (and implementations!) it's clear that they care about the product and are trying to make and maintain a top-tier product.

Bonus round that the online search Help really is helpful. Put in a keyword and more often than not it will show you what section you want to be in to make the changes you want.

In summary, kudos to Pixpa for delivering a top-notch product with exceptional support. Well done!

Nachteile

Some missing features here and there, but the team is responsive and the suggestions are forwarded to the [sensitive content hidden] team for review.

In Betracht gezogene Alternativen

Wix und Squarespace

Warum Pixpa gewählt wurde

Because Wordpress was a travesty and I value my time.

Gründe für den Wechsel zu Pixpa

Simple, clean, elegant, and it just worked

Antwort von Pixpa

Hi Raven,
Wow—this review seriously made our day! The fact that you hardly ever write reviews but took the time to share your experience with Pixpa means a lot to us.

We totally get the struggle of wrestling with WordPress (we’ve been there too), so hearing that Pixpa was a breath of fresh air for you is exactly why we do what we do. We built Pixpa to be intuitive and hassle-free, especially for photographers like yourself who’d rather focus on their work than fight with code.

And thank you for the shoutout to our support team! We’re all about real people helping real users, and it’s awesome to know that’s coming through in your experience. We also appreciate your feedback on features—our team is always looking for ways to improve, and user suggestions play a huge role in that.

Seriously, thanks again for such a thoughtful review. We’re thrilled to have you in the Pixpa community and can’t wait to see more of your work online! 🚀🎉.
Best,
Gurpreet

Beantwortet am 24.2.2025
Maria
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

3
Bewertet am 28.10.2024

I’m worried and not comfortable with my Pixpa web site

I’m worried and unhappy ☹️, I paid 2 years en advance my daughter helped me but when she relished we was limitaded with images , no store no feed back no place to recibe notifications, and I have 4 years with this company I’m stock and worried

Vorteile

The quality of the images , the fast reacts when people submit the QR

Nachteile

Don’t show the feedback about how many people see my web site this is super important because in 4 years I have this page I don’t have any people reaching me for the page seems also not having publicity on media , is not friendly to open a store and is hard to navigate or use the page I paid 2 years in advance but I’m not happy … I’m worried also the people who works on PIXPA don’t answer fast enough when we tryed to reach them

Antwort von Pixpa

Hi Maria,
Thank you for trusting Pixpa for your website for the last 4 years. We are sorry to hear that you’re feeling this way about Pixpa. Please reach out to our support team again. You can live chat with us through your account or email to us at [email protected].

We would help you to set up a store to sell your artworks on your website. It's also easy to setup Google Analytics or any other analytics tool to get the traffic data for your website.

We will be happy to work with you to find a way to make Pixpa work for you!

Best,
The Pixpa Team

Beantwortet am 6.11.2024
Matt
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.1.2025

Stunning Websites and Incredible Service

Very happy. I've built a number of sites over the years and while I kind of hate building from templates, the way they approach this makes it so easy. I keep the parts I like, add new elements, and changes colors and styles to fit my taste. It's really a brilliant platform, with incredible customer service, and competitive pricing. A little room for improvement but truly fantastic!

Vorteile

Overall, very simple to use, with very little learning curve for the basic features. Well thought out templates, tools, and features that enable you to deliver stunning sites. But what I like best is the SERVICE. Wow, they are incredibly responsive and exceptionally helpful. I've never waited more than a couple of minutes to get assistance and their people are great - not only knowledgeable and helpful but they include screenshots, links, etc to help you quickly resolve your issues.

Nachteile

Anytime you are working with templates, wizards, or drag n' drop tools you are going to have some limitations in what you can do - I knew that going in, and yet was surprised at how powerful and flexible it really is. They are really good, there is really nothing I dislike about them. That said, I feel like they are a few small features and adjustments away from being AMAZING. I hope they continue to invest and expand capabilities as well as ease of use and integrations. They are on the verge of real greatness.

In Betracht gezogene Alternativen

Wix und GoDaddy Website Builder

Gründe für den Wechsel zu Pixpa

geared more towards creative types, good options already built in for photography, nice variety of templates, storage amounts and pricing plans seemed pretty competitive

Antwort von Pixpa

Hello Matt,
Thank you for your thoughtful review! 🌟 We’re thrilled you found Pixpa easy to use and empowering for creating stunning websites. Your kind words about our customer service mean a lot—we’re committed to providing quick, personalized support, and it’s great to know we met your expectations.

We value your feedback on balancing ease of use with flexibility and are always striving to enhance our platform. It’s wonderful Pixpa stood out for your creative needs, and we’re glad we made website-building enjoyable. Thank you for being part of our journey—we’re excited to help you achieve even more with Pixpa! 🚀
Best,
Pixpa Team

Beantwortet am 7.1.2025
Aaron
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.3.2025

Make the switch if you are thinking about it

Overall my experience has been very positive. From someone that has built sites from tables til now. Pixpa offers a lot of bang for the buck and very user friendly.

Vorteile

Very quick to get setup and very intuitive. Find it easy to work with to get professional results.

Nachteile

I'm not sure how to improve this from a ux design but editing links seems like a lot of clicks to get to the link that needs to be edited. Also on mobile some menu items are hard to get to. Wish they had a gallery app for fast sharing.

Antwort von Pixpa

Hi Aaron,
Thank you for your thoughtful review! We're thrilled to hear that you found Pixpa intuitive, quick to set up, and a great value for professional results.

We appreciate your feedback on editing links and mobile navigation—your insights are invaluable as we continue refining our platform to enhance user experience. Also, we wanted to let you know that Pixpa does offer mobile gallery apps, allowing you to quickly create and share galleries with anyone, making sharing your work even easier!

It's great to know that Pixpa has been a cost-effective and user-friendly alternative for you. If you ever need assistance or have more suggestions, we’d love to hear from you. Thanks again for choosing Pixpa! 🚀
Best,
Pixpa Team

Beantwortet am 19.3.2025
Erica
  • Branche: Konsumgüter
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.2.2025

Pick Pixpa!

I have been using Pixpa for years and it's been a positive experience. I highly recommend them to both photographers and non-photographers.

Vorteile

Not only is the platform itself great to use, but they also have the absolute best customer service!

Nachteile

Nothing really. Even when I have a problem or would like to see a new feature, it gets resolved quickly.

Antwort von Pixpa

Hi Erica,
Thank you so much for your kind words and for choosing Pixpa! 🌟 We're thrilled to hear that you've had such a positive experience with our platform and that our customer support team has made a difference for you. Providing excellent value and personalized service is at the heart of what we do, so it’s incredibly rewarding to know that it’s made an impact.

It’s great to have you as a loyal Pixpa user for years, and we truly appreciate your recommendation. If there’s ever anything more we can do to enhance your experience, we’re always here to listen and help. Happy creating! 🚀🎨
Best,
— The Pixpa Team

Beantwortet am 17.2.2025
Sam
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 14.3.2025

The best photography shop/portfolio builder

Amazing, honestly the best photography specific site builder, miles better than the general big players in site/ecommerce builders (wix, squarespace, and bigcartel)

Vorteile

The ongoing support. Aside from the amazing and full wiki section, I can always rely on the live chat to assist with queries and any (rare) issues I have.

Nachteile

There are some UI/design choices when building the site which take some getting used to. As a former web developer however, I understand that many of these choices are for the sake of simplicity.

In Betracht gezogene Alternativen

Wix und Squarespace

Warum Pixpa gewählt wurde

Tired of trying to make a general ecommerce site fit for photography and photo sharing for my small business

Gründe für den Wechsel zu Pixpa

Reviews, support, integrations, and pricing

Antwort von Pixpa

Hi Sam,

Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience with Pixpa. It’s wonderful to hear that our support team and help center have been valuable resources for you—ensuring that you have the assistance you need is a top priority for us.

We also appreciate your feedback on UI and design choices. We strive to strike a balance between simplicity and flexibility, especially for photographers and creatives who want a streamlined experience without compromising functionality.

It’s incredibly rewarding to know that Pixpa has been the best choice for your photography business and that it stands out compared to other platforms.

Thanks again for being part of the Pixpa community!

Best,
Pixpa Team

Beantwortet am 19.3.2025
José Roldão
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.3.2025

Pixpa: the most practical and complete!

Quick adaptation. I have used several hosting and creation services, but I consider Pixpa to be the most practical and complete.

Vorteile

I like having everything in one place: website, albums, sending photos to clients, etc. I also find the interface very user-friendly and easy to use.

Nachteile

I like the interface, the logical way in which everything is arranged, the ease of use and the fact that I can use everything I need in one place.

Antwort von Pixpa

Hello José,
Thank you so much for your fantastic review! We're thrilled to hear that Pixpa has provided you with a practical, complete solution for managing your website, albums, and client interactions—all in one place.

Ease of use is a priority for us, so it’s great to know that you find our interface user-friendly and intuitive. Your feedback confirms that we’re on the right track in helping creative professionals streamline their workflow without the hassle of juggling multiple platforms.

We also appreciate you sharing your experience with other platforms. We’re honored that you chose Pixpa over alternatives like Pixieset and Squarespace. Our goal is always to offer the best value, providing comprehensive tools that make your job easier while keeping everything seamlessly integrated.

If you ever have any suggestions or need assistance, our support team is always here to help. Thanks again for being a valued part of the Pixpa community! 🚀😊
Best,
Pixpa Team

Beantwortet am 19.3.2025
Khaligraphy
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.2.2025

Review of Pixpa: A User's Perspective

Pixpa has exceeded my expectations and has become the essential web site building tool for my business.

Vorteile

I've been using Pixpa for my photography business, and it has been an absolute game-changer. The client galleries and e-commerce features are fantastic.

I highly recommend it to any photographer or creative professional looking to build their online presence.

Nachteile

Pixpa could benefit from offering more templates. The existing ones are great, but having more variety would provide even more customization possibilities.

Antwort von Pixpa

Hello Khaligraphy,
Thanks for sharing your experience! It’s awesome to hear that Pixpa has been a game-changer for your photography business. We’re glad you’re loving the client galleries and e-commerce features! Noted on the templates—we’re always working on adding more options while keeping them sleek and customizable. If you ever have specific feedback or needs, we’d love to hear them. Keep creating! 🚀📸
Best,
Pixpa Team

Beantwortet am 27.2.2025
Sakira Siamina
  • Branche: Architektur & Planung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.2.2025

Great and Secure Platform for Hosting Portfolio Sites

The platform’s user-friendly interface, customizable templates, and secure hosting have allowed me to create a professional online presence without the hassle of complex coding. I love hosting my Architectural Portfolio site via Pixpa due to the same.

Vorteile

Pixpa provides wonderful editable templates that are easy to personalize.

Nachteile

So far, the journey has been quite pleasant. I don't think I have any particular complaints.

In Betracht gezogene Alternativen

Wix und Squarespace

Gründe für den Wechsel zu Pixpa

I feel like as an architectural designer looking to showcase my portfolio, Pixpa is a secure, easy to use and edit. Because of the nature of my personal site which requires frequent editing, I felt that Pixpa was the most compatible and economic hosting platform.

Antwort von Pixpa

Hi Sakira,
Thank you for your fantastic review! We’re thrilled that Pixpa has provided you with an easy, secure, and customizable platform to showcase your architectural portfolio. Our goal is to make portfolio building seamless, and we’re glad to hear that our templates and user-friendly interface have met your needs—especially for frequent updates.

It’s also great to know that Pixpa stood out as the best choice for you among other platforms. Your feedback motivates us to keep improving and offering the best experience for creative professionals like yourself.

Wishing you continued success with your architectural work, and we’re always here to support you!

Best,
The Pixpa Team 🚀

Beantwortet am 26.2.2025
Hannah
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2024

Small Business Art and Photography

I did a lot of research when trying to choose a platform for my business. I selected pixpa because they don't have a ton of hidden fees and seemed like they had better features for less than competitors. If I would have known it would be this easy, I wouldn't have stressed and taken so long to make my website.

Vorteile

The support! As a new small business owner and having no website design or marketing experience I put off making a site for too long. I did have some difficulties but the chat box support staff always helped me (and I didn't have to call and be on hold!) figure out what I was doing wrong and how to make my website not just look lovely but also be functional for my business.

Nachteile

Some of the features are a little wonky. I wish I could have sub folders in galleries as an event photographer I have yet to figure out a good way to let a person by their own gallery vs the entire gallery outside of individual purchases or them choosing their gallery price/selection and I have to then send files outside of the website automation

In Betracht gezogene Alternativen

Squarespace

Gründe für den Wechsel zu Pixpa

Following research, forums, and online reviews as well as a spreadsheet with features and pricing breakdown Pixpa was the clear winner for what I wanted and needed

Antwort von Pixpa

Hello Hannah,
Thank you for sharing your experience! We're thrilled to hear that our support team has been a great help as you built your site—making things easy is our goal, especially for new business owners. We're glad you found Pixpa to be a cost-effective and feature-rich choice after your research.

Regarding your question on galleries, while you cannot make sub galleries within a gallery..you can achieve the same purpose by creating a folder and then creating multiple galleries in the folder. Please reach out to our Support Team and they can assist you with this.

If you have any further suggestions or need assistance, don’t hesitate to reach out—we’re always here to help your business thrive!

Best,
The Pixpa Team

Beantwortet am 17.9.2024
Lilia
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.5.2024

Best site builder for photographer

My experience with Pixpa has been nothing short of exceptional. The platform seamlessly blends powerful features with user-friendly design, allowing me to create and showcase my work in ways I never imagined. The beautiful templates provided a solid foundation, and the extensive customization options let me fine-tune every aspect of my website to perfectly align with my brand identity.

Pixpa’s responsive design ensured that my website looked stunning on any device, attracting and engaging visitors across desktops, tablets, and smartphones. The built-in e-commerce functionality was a game-changer for my business, enabling me to effortlessly set up and manage my online store, complete with payment gateways and order tracking.

The client galleries and proofing features streamlined my workflow, making it easy to showcase my portfolio to clients, receive feedback, and collaborate effectively. Pixpa’s dedication to SEO optimization helped improve my website’s visibility, driving more organic traffic and expanding my reach.

Above all, Pixpa’s reliable support team has been a lifesaver, offering prompt and knowledgeable assistance whenever I needed help or had questions. My overall Pixpa experience has not only elevated my online presence but also simplified and enriched my creative process. I highly recommend Pixpa to anyone looking for a versatile and user-friendly platform to showcase their work or grow their business.

Vorteile

Beautiful Templates: Pixpa offers a wide range of stunning templates for websites, portfolios, and online stores, allowing users to create visually appealing and professional-looking sites without coding skills.

Nachteile

I didn't find any cons. But it would be great to have more templates for contracts and a calendar of shooting schedules

In Betracht gezogene Alternativen

Squarespace

Warum Pixpa gewählt wurde

After careful consideration, I made the decision to switch from Pixieset to Pixpa primarily due to pricing considerations. While Pixieset offers excellent features for photographers, the cost structure was becoming prohibitive for me as my business expanded. Pixpa’s pricing plans offered a more flexible and affordable option without compromising on essential features. I found that Pixpa’s plans not only met my current needs but also provided room for growth without a significant increase in costs. Additionally, Pixpa’s all-in-one platform, which includes website building, e-commerce capabilities, client galleries, and marketing tools, was a compelling factor. Consolidating these features in one platform not only streamlined my workflow but also eliminated the need for multiple subscriptions or integrations. Overall, the cost-effectiveness of Pixpa coupled with its comprehensive feature set made it the ideal choice for me as I sought to manage my online presence and business operations more efficiently.

Gründe für den Wechsel zu Pixpa

Simple in use, affordable in price and quality

Antwort von Pixpa

Hi Lilia,
Thank you for sharing your experience with Pixpa! We’re delighted to hear how our templates and features have helped you create a stunning and professional website. Your suggestion for more contract templates and a shooting schedule calendar is greatly appreciated, and we're looking into expanding those options to further support your needs.

It’s fantastic that our e-commerce capabilities and SEO optimization have positively impacted your business, and we're thrilled that our support team has been able to assist you effectively. Your switch from Pixieset and choosing Pixpa over alternatives for its affordability and comprehensive services reaffirms our commitment to providing an all-in-one solution for photographers at a great value.

We appreciate your recommendation and are here to support your creative journey every step of the way!

Best,
Pixpa Team

Beantwortet am 8.5.2024
Ben
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.5.2024

Pixpa Flexible Web CMS

Our experience has been really good, great in fact! Their customer service has to be the best in the business. One of the main reasons why we keep choosing and recommending Pixpa. We did try one of the in house website builders from the domain hosting service (OMG so bad) but we went back to Pixpa almost immediately! If they can remain price competitive then they deserve every success as it really is a great product!

Vorteile

The platform is aimed at photographers and creatives but it's very flexible, fully featured and a very sophisticated platform that doesn't need (but can support) coding. Compared to the other platforms we have tried Pixpa has been the best option.

Nachteile

Not found any limitations that have made us want to switch CMS. being able to add subscription based account management / access to certain pages as a native feature would be brilliant but they do have support fro third party systems.

Antwort von Pixpa

Hi Ben,
Thank you for your detailed and positive review! We're thrilled to hear that Pixpa has been the best option for you among other platforms and that you appreciate its flexibility and rich features tailored for creatives. It's great to know that our no-code approach, coupled with the option for advanced customization, has met your needs.

We value your feedback regarding subscription-based account management and want to assure you that we're continuously working on enhancing our native features. In the meantime, our integrations with third-party systems aim to provide a comprehensive solution.

Our customer service team is dedicated to providing exceptional support, and we're delighted that this has made a significant impact on your experience with Pixpa. Staying price competitive while delivering a top-tier product is our goal, and your support and recommendations are invaluable to us.

Thank you for choosing Pixpa and for sharing your experiences!

Warm regards,
The Pixpa Team

Beantwortet am 16.5.2024
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Darstellende Künste
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 29.3.2024

Pixpa Made Me Successful!

Pixpa was the first website builder I chose in 2017 when I decided it was time to buy my own domain name and build a website. I will never change to another provider, now I am so familiar with the program and had such professional advantages to having my website live and set up in the way it is, which in short, looks great!

I chose Pixpa over Wix, Squarespace and Wordpress when considering who to build my website with because I liked the layout options, and Pixpa was an affordable price for me.

Vorteile

Using my website for Business opportunities is easy with Pixpa, because I can update my content so quickly for potential clients to see. The layout of the dashboard is simple and intuitive, and if I need support, the chatbot function is very helpful and responsive.

People can contact me directly through the website, which bridges the gap between potential business partners and the question of how to reach me. My business performance has increased because of this!

Nachteile

Sometimes I have trouble adjusting text formatting from edit mode to how it looks on the live site, but have looked up shortcuts to fix this.

In Betracht gezogene Alternativen

Wix und Squarespace

Warum Pixpa gewählt wurde

Quality was higher with Pixpa and more layout options.

Gründe für den Wechsel zu Pixpa

Because the price of Pixpa was more appropriate for me. Now i have built my website and will keep Pixpa because I don't want to go through that whole building process again.

Antwort von Pixpa

Thank you for being a valued member of the Pixpa community since 2017. We're delighted to hear how our platform has streamlined your business operations and communication with clients. Your choice of Pixpa over other providers highlights the value and quality we strive to deliver.

We're committed to continuing to provide an affordable and user-friendly platform that supports your business growth. We look forward to supporting your success for many more years to come!

Best,
Pixpa Team

Beantwortet am 4.4.2024
Whitney
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.3.2024

Pixpa will not disappoint!

There are many things I love about Pixpa. I switched website hosts to save money and add features I didn't have before. The thing that pleasantly surprised me the most was the customer support. I've reached out a few times for creative support and each time I was met with detailed, clear support. One person even created a screen recording to show me how he did something, which I loved, so I could reference it back if I ever needed it. I could also do the update myself, even though they already took care of it for me, so win win! I love that they look at my actual website and support specifically to my site rather than in a general way. This alone will make me a life long customer. But on top of that I've loved being able to create a blog where I can embed video and images. The client galleries are super customizable where I can turn on and off different features for different galleries and albums. Designing the overall website was easy and intuitive to me, and I love that I can import custom fonts and colors to match my branding. I'm so glad I switched to Pixpa last year!

Vorteile

A selling point for me with Pixpa is that it offered a blog, client galleries, as well as selling prints directly through the website.

Nachteile

I have had some issues with some levels of customization. One specifically is with title fonts not being cohesive for my blog in different views. Images are suppose to be optimized based on my selection, but I find my website gets poor performance scores, so I'm not sure if that is happening on the backend. I wish there was a way to customize the layout of my blog a big more, especially with images.

Antwort von Pixpa

Hi Whitney,
We're overjoyed to hear about your positive experience with Pixpa, especially the value you found in our features like blogs, client galleries, and direct print sales. Your feedback on customization is greatly appreciated, as it helps us improve and cater to your needs more effectively.

It's heartwarming to know that our customer support has made a significant difference for you, providing the personalized assistance you needed. Your satisfaction and continued support inspire us to keep enhancing Pixpa.

Thank you for choosing us over alternatives and for recognizing the unique offerings and value Pixpa brings. We're thrilled to have you in the Pixpa family and look forward to supporting your creative journey for many years to come!
Best,
Pixpa Team

Beantwortet am 18.3.2024
Enzo
  • Branche: Medienproduktion
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 2.6.2024

Great platform for Photography Portfolio, and Blogging.

Vorteile

I love the amount of content that I can upload to Pixpa, and I am a big fan of being able to organize a blog, a portfolio, a contact platform, and a selling platform all on the same website, for an affordable price in comparison to most other website platforms.

Nachteile

I wish Pixpa would get cheaper after users reach 6 months, or 1 year, upon possibly agreeing on long term deals.

Antwort von Pixpa

Hi Enzo,
Thank you for your positive review and feedback on Pixpa! We're thrilled to hear that you're enjoying the platform and finding it a great fit for your photography portfolio and blogging needs. Your appreciation for the ability to seamlessly organize and manage your blog, portfolio, contact platform, and selling platform all in one place, at an affordable price, truly resonates with our mission.

We're glad you found Pixpa to be a more versatile and budget-friendly option compared to Squarespace.

Regarding pricing adjustments for long-term users. we do have annual and bi-annual plans that offer a great discount value.

If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help you make the most of Pixpa!

Warm regards,
The Pixpa Team

Beantwortet am 3.6.2024
Gary
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.3.2024

Great & Cost-effective Website Builder

Vorteile

It was so easy to setup and create my website. The many templates give you so much choice to be creative. The cost compared to other website builders I have tried is much more cost-effective.

Nachteile

At this time, I can't think of any issues that I have come across.

Antwort von Pixpa

Hi Gary,
Thank you for sharing your positive experience with Pixpa! We're thrilled to hear how easy and cost-effective you found our platform for setting up your website. Our goal is to provide a diverse range of templates that empower our users to unleash their creativity without breaking the bank. It's wonderful to learn that this was exactly your experience.

We're also glad that the transition from Zenfolio to Pixpa was a smooth one for you, highlighting the value and ease of use that Pixpa offers. Your feedback is invaluable to us, and it reinforces our commitment to continue enhancing our services to meet and exceed the needs of our creative community.

If you ever encounter any questions or need assistance, remember that our friendly support team is always here to help. And if you find yourself brimming with more creative ideas or in need of new features, we'd love to hear from you!

Best,
Pixpa Team

Beantwortet am 18.3.2024
Anuradha
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2024

Best Website Builder for Creatives, Budget Friendly and Easy to Use

Overall, my website was very easy to build, with some minor mishaps in finding locations of buttons to alter certain aspects, and having to contact customer service (e.g. social media buttons). But customer service was fast to respond and very helpful!!!

Vorteile

I really like how this Website Builder is tailored for creatives (photographers, artists, etc). I also like the aesthetic of the pages.

Nachteile

I don't like how certain features are not user friendly (easy to fix). For example to alter the social media icons which are on the main page, it is not edited through editing the main page but rather a different page.

In Betracht gezogene Alternativen

Squarespace

Gründe für den Wechsel zu Pixpa

Budget friendly, and tailored toward creatives ( I am an artist)

Antwort von Pixpa

Hello Anuradha,
Thank you for your thoughtful review! We're delighted to hear that you found Pixpa to be budget-friendly and well-suited for creatives like yourself. It's great to know that building your website was easy and that our customer service was able to help you quickly. We appreciate your feedback regarding the social media icons, and we'll certainly look into making things easier to find. We're committed to making Pixpa even better, and your insights are invaluable. If you need further assistance, we're always here to help!

Best,
The Pixpa Team

Beantwortet am 18.9.2024
Wayne
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2024

Pixpa amazing Photo-Business Support

Overall, my experience with Pixpa has been positive. It’s a fantastic choice for creatives and small business owners looking to create a polished online portfolio quickly. While it may not have all the bells and whistles for more advanced users, it excels in providing an affordable, user-friendly solution that covers the basics of website building, client management, and e-commerce.

Vorteile

What I liked most about Pixpa is its all-in-one platform for creatives. It’s user-friendly, offering customizable templates that cater to photographers, artists, and designers. I also appreciated the integrated features like e-commerce, blogging, and client proofing, which makes managing different aspects of a creative business much easier. Their drag-and-drop interface and mobile responsiveness are especially helpful for creating a professional website without needing coding skills.

Nachteile

The least appealing aspect of Pixpa is that some of the more advanced design features can feel limited compared to other platforms. For example, the customization options for templates aren't as flexible, and integrating third-party apps isn't as seamless as I'd like. Additionally, the platform may lack certain advanced features for larger businesses with more complex needs.

Antwort von Pixpa

Hello Wayne,
Thank you for your review! We're delighted that Pixpa's all-in-one platform has helped simplify your creative business, from website building to client proofing, blogging, and e-commerce. It's great to hear you found our drag-and-drop interface and mobile responsiveness useful for creating a professional site without coding.

We appreciate your feedback on advanced design features. While we aim to offer robust customization, we understand that some areas could be more flexible, and seamless third-party app integration is something we're actively working on.

Your positive experience and insights are invaluable to us! We're committed to improving Pixpa to better serve both small businesses and advanced users. If you need any assistance or have suggestions, we're here to help!

Best,
The Pixpa Team

Beantwortet am 6.10.2024
Linda
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 2.11.2024

Great website maker alternative at a competitive price

Quite positive experience all around. I would recommend for anyone who wants to give Pixpa a try. They have a trial period which helped a lot in my decision to stick with them :)

Vorteile

If you want a basic to moderate level website that includes e-commerce options than Pixpa is recommended. Its pretty easy to use once you get familiar with the settings and the annual costs are very competitive.

Nachteile

A couple bugs here and there that need to get ironed out. But the support team are excellent and there 24/7 and deal with solvable issues quickly. Sometimes you have to wait a while for them to come back to you for more complex issues. I would like the option to upload MP4 video clips directly instead of having to have them link from YouTube. The platform lacks on some advanced features but if you don't need anything fancy then that's not a problem.

Antwort von Pixpa

Hello Linda,
Thank you so much for your thoughtful review! We're delighted to hear that Pixpa has met your expectations with its user-friendly design, competitive pricing, and e-commerce options. It's wonderful that our 24/7 support team has been able to assist you, especially on complex queries – we’re here to ensure you have a smooth experience.

Your feedback on MP4 video uploads is incredibly valuable, and we appreciate your insight. Enhancing multimedia options is definitely on our radar as we continue to evolve the platform to meet our users' needs.

Thank you for recommending Pixpa, and we’re thrilled that our free trial helped in your decision to join us. We're here to support you and look forward to seeing your website grow with Pixpa!
Best,
Pixpa Team

Beantwortet am 12.11.2024
Serenity
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 12.10.2024

Pixpa is a great option

It's been a great starter experience! The customer support is quick, friendly and helpful. The creation and design process is easy. It's been pretty efficient for running my online shop.

Vorteile

Affordability and ease of use, helpful support team. Any issues I've had were resolved quickly.

Nachteile

Lacking features compared to competitors like Shopify. Integration options are limited.

Antwort von Pixpa

Hello Serenity,
Thank you so much for your review!

We're thrilled to hear that you've found Pixpa to be affordable, easy to use, and that our support team has been quick and helpful in resolving any issues. It's great to know that Pixpa has provided you with an efficient experience in running your online shop.

We understand that feature variety and integrations are important, especially when comparing us to platforms like Shopify. While we’re constantly working on expanding our feature set and integration options, we also strive to keep things simple and accessible for our users. Your feedback is invaluable in helping us prioritize future improvements.

Thank you for choosing Pixpa as your platform, and we look forward to continuing to support you as your business grows!

Warm regards,
The Pixpa Team

Beantwortet am 23.10.2024
Justin
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.5.2024

Simple and Straightforward Option for Photographers

Overall, Pixpa was simple to set up for my real estate media business. What ultimately made me go with Pixpa over the alternatives was the Client Gallery functionality, and that has not disappointed. It provides a clean, professional, and integrated way to securely share my photos with my clients. Overall site design is similar to most user-friendly alternatives out there, but customer service has been very responsive and helpful via email whenever I've reached out with questions.

What it most lacking with Pixpa is video embed support. I provide both photo and video services, and the fact that the only way for me to display my video work on my site is via YouTube/Vimeo embeds - as opposed to an unlabeled, direct embed - is underwhelming (in addition to the fact that the default resolution of embedded YouTube videos is horrible). It certainly makes it harder for me to market my videography.

I have chosen to stick with Pixpa primarily 1) because of the effectiveness of the Client Galleries, and 2) in faith that video integration will be supported in the near future...because there's no excuse not to!

Vorteile

The built-in and customizable image galleries that allow clients secure access and download options. Sharing my photos with clients through my own site is easy for the client and adds a sense of professionalism to my business. Customer service has also been very helpful and responsive from the start.

Nachteile

Lack of functionality and options for displaying video, considering the fact that Pixpa is marketed toward photographers and video is now a service that many photographers also provide as a service.

Antwort von Pixpa

Thank you for sharing your detailed feedback on Pixpa! We're delighted to hear that you find our platform simple and straightforward, especially for managing and sharing your photography through customizable image galleries. It's wonderful to know that the Client Gallery functionality has met your expectations and added professionalism to your business. We also appreciate your kind words about our customer service team.

We understand your concerns regarding video functionality. Rest assured, we're actively working on enhancing our video integration capabilities to better support your needs.

Your continued trust in Pixpa is greatly appreciated. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to support you and help your business thrive.

Best,
Pixpa Team

Beantwortet am 3.6.2024
Terry
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2024

Best website builder for Photographers and creatives!

I was trying to transfer my domain over and I had a few questions in general about the features, and the customer service has been so quick and very helpful which makes a huge difference on who I go with.

Everything is very customizable and so far it's been excellent!

Much better than Squarespace!

Vorteile

The templates, backend interface, features and customer service is excellent!

Nachteile

I'm relatively new to Pixpa but my experience so far has been great! Beautiful templates that can be customized easily and very responsive customer service

Antwort von Pixpa

Hello Terry,
Thank you for the wonderful review! We're thrilled to hear that you're enjoying Pixpa and finding our templates, features, and customer service helpful. It's great to know that you had a smooth experience transferring your domain and that our support team could assist you quickly. Customizability and ease of use are core to what we offer, so it's fantastic to hear that you're finding everything adaptable to your needs. We're excited to continue supporting your journey and helping you create your perfect website. Welcome to the Pixpa community!
Best,
The Pixpa Team

Beantwortet am 17.9.2024
Norma
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 14.3.2024

I have been using Pixpa for years and I'm really happy with it.

Vorteile

Ease of use, professional looking templates and reasonably priced. Great customer service, they are always prompt and helpful.

Nachteile

The SEO development could be improved. More help needed for SEO dummies like me.

Antwort von Pixpa

Hi Norma,
Thank you for your long-standing support and for sharing your positive experience with Pixpa! We're delighted to hear that you appreciate our ease of use, professional templates, affordability, and customer service.

We take your feedback on SEO development seriously and are constantly working to enhance our SEO features and resources to better support all our users, including those new to SEO.

We're thrilled that Pixpa's value and user-friendliness were key factors in your switch from Wix. Your continued satisfaction is our top priority, and we look forward to supporting your success for many more years to come!
Best,
Pixpa Team

Beantwortet am 18.3.2024
Edi
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.4.2024

Photographers opinion.

Vorteile

Client galeries and how easily shareable they are.

Nachteile

Nothing at this current point in time, everything was decent.

Antwort von Pixpa

Hello Edi,
Thank you for your positive review! It's fantastic to hear that you are enjoying the client galleries feature and finding it easy to share your work with clients. At Pixpa, we aim to provide tools that are both functional and user-friendly for photographers like yourself.

We're delighted that everything has met your expectations so far. Should you have any suggestions or need assistance in the future, please don't hesitate to reach out. Your feedback is invaluable as we continue to enhance our services. Thank you for choosing Pixpa.

Best,
Pixpa Team

Beantwortet am 30.4.2024
Hugo
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.9.2024

Master of your own website

The clearly well-structured user interface makes building a website easy to understand and clear. Pixpa contains a lot of features and very many integrations with third parties. This makes building a professional-looking website a real pleasure. But what I am most pleased with is their helpdesk. Never have I known a software provider that knows how to deliver such service. You get 27/7 help when you have a problem. Communicaqtion is in your own language via email. You have 3 employees linked to your account (3 because of 24/7) who you can always contact. So you don't have to deal with a different employee every time. The longest I've had to wait for an answer is half an hour, but usually you get an answer within 3-5 minutes. Their answers are very clear. They refer to the corresponding technical explanations in the help database , which is very well documented by the way.
I have experienced them doing the modification in my website and also giving a short video on how to do it. this is really sublime, never known a company that provides such a helpdesk service.

Vorteile

The ability to build your own website , without technical knowledge and without depending on third parties. And especially their support in case of problems

Nachteile

I really can't say anything meaningful about what I like least about Pixpa

In Betracht gezogene Alternativen

Wix

Warum Pixpa gewählt wurde

Not clear enough and, above all, too complex and I was always dependent on my web builder

Gründe für den Wechsel zu Pixpa

Not clear enough and, above all, too complex. The support is certainly not of a level like Pixpa

Antwort von Pixpa

Hi Hugo,
Thank you for the fantastic review! We’re thrilled to hear how much you enjoyed using Pixpa to build your website, especially without needing technical expertise or third-party assistance. It’s great to know that our well-structured user interface and numerous integrations made your website-building process enjoyable. We’re especially glad that our 24/7 support has exceeded your expectations—our dedicated helpdesk team truly values delivering quick, clear, and personalized assistance. We're always here to support you, whether it’s through detailed documentation, real-time modifications, or instructional videos. Your feedback motivates us to continue improving!

Thank you for choosing Pixpa!
Best,
Pixpa Team

Beantwortet am 8.10.2024
Margo
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.9.2024

Pipxa is a great user friendly website for those who really want to do it yourself

These guys are great. They are easy to converse with over the chat. It doesn't feel like a chat most of the time because there is very little delay in engagement once they connect. They are great coaches because if I don't understand a process, they offer a different way for me to understand what I need to know. They seem to really want me to understand and learn from them.

Vorteile

I love the tutorials and the great support that I have received from all the tech support team. I am a senior visual artist and decided to build my website on my own. I have learned so much and sincerely appreciate the patience that I have been shown. People who visit my website ask who built it for me. I am so happy to say that I created it on my own with the tech team and tutorials on PIXPA. I share about this website with my art and photographer friends.

Nachteile

I honestly haven't had an experience that I would identify as a con because my hiccups have been when I don't fully understand something. Which turns into a pro because I can reach out to the team and they get me on the right track.

In Betracht gezogene Alternativen

Squarespace und GoDaddy Website Builder

Gründe für den Wechsel zu Pixpa

I liked the look of it. And most important, I did not feel threatened by it as being too sophisticated. I did not want to buy something that I thought I would not be able to understand. Some these others, I could not understand the free app site. In some cases, I couldn't figure out how to save what I had entered because it seemed as if the templates were unfriendly. Others, the contact tech teams would not respond or I had to go to a "community" with questions that I wasn't ready to ask on a public platform. I really appreciate not having to relay on a community of people to help me with a product that I purchased from some else. I am thankful that PIXPA team is available to help sustain the customers and support curious future customers who are showing genuine intertest in their product.

Antwort von Pixpa

Hello Margo
Thank you for your wonderful review! We’re thrilled to hear how Pixpa has helped you build your own website as a senior visual artist. It’s inspiring to know that visitors are impressed by the site you created, and we’re proud that our platform, tutorials, and support team made that possible.

Our goal is to make website building accessible to everyone, and your experience reflects exactly that. We’re glad our support team provided the guidance and patience you needed, turning any challenges into learning opportunities. Your kind words about our team's responsiveness and commitment to helping you succeed mean the world to us.

Thank you for sharing Pixpa with your art and photographer friends. We’re excited to be part of your journey and are here whenever you need us.

Warm regards,
The Pixpa Team

Beantwortet am 10.9.2024
Chris
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2024

Great customer service

The overall experience is great, especially given the outstanding customer service. In this day and age of voice-mail hell, email black holes, and useless chat-bots, having another human connection is exceptional.

Vorteile

Customer service is totally amazing. Whether usage questions or a problem with a template - I received answers within hours independent of day-of-week. Really phenomenal.
The templates are great, modern looking. The online-usage-help is exhaustive. Features are generally speaking plentiful. Bottom line - strong thumbs up.

Nachteile

As with any complex piece of SW supporting various workflows, etc., it takes a little time to really create a website that covers the basic website, password protected galleries for customer review, as well as a web-shop with price-lists and stripe integration. Having compared a number of hosting services, I think Pixpa does well here.

Integrating with an EU based printing service would be great. Not many customers request this, but it would be a nice add-on.

In Betracht gezogene Alternativen

Wix und Squarespace

Gründe für den Wechsel zu Pixpa

While squarespace templates are truly amazing, they don't handle galleries, which you then would have to integrate via a separate provider. While I know photographers who do this, it adds complexity I don't care for. Wix is overall too complex for me. Zenfolio is adding some nice AI features, but customer support appears poor.

Antwort von Pixpa

Hello Chris,
Thank you for your kind review! We’re delighted to hear that our customer service made a great impression—it’s something we strive to excel at, and we’re glad it’s been helpful for you. It’s also fantastic to know you enjoyed our modern templates and found our features and online support valuable. We understand that building a more complex site with galleries, eCommerce, and password protection can take time, and we’re always working to make it easier for users like you.

Your feedback on EU-based printing integration is appreciated and noted for future consideration. We're also honored you chose Pixpa over other platforms for its simplicity and all-in-one approach. Thanks again for your support and insights! We’re always here if you need anything.

Best,
The Pixpa Team

Beantwortet am 26.9.2024
Cortney
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.6.2024

Willingness to help

I believe this is one of the best websites I tested out before I committed to developing my website. Out of all the trials, Pixpa caught my eye the most with the bells and whistles, along with a great cost. Again, the Pixpa team is fantastic. I would recommend this to anyone looking for a website builder.

Vorteile

The team, the ease of access, the personability. Pixpa is such a great website builder and delivery system in one. It's so easy to use when you find the right tutorials, but even so when you message the team. I've talked to [sensitive content hidden] quite a few times and they are always on top of taking care of my requests and issues. I couldn't ask for a better help desk team.

Nachteile

One con I do have is when you are looking to upgrade, it would be nice to see what the cost of today would look like before agreeing to the charge. Other than that, no complaints!

Antwort von Pixpa

Hello Cortney,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying Pixpa and finding our platform easy to use and helpful. It’s fantastic to know that our team has been able to assist you promptly and effectively. We aim to provide top-notch support to all our users, and your kind words reaffirm that we’re on the right track.

We appreciate your feedback regarding the upgrade process. Your suggestion is valuable, and we’ll definitely take it into consideration to improve our user experience. Transparency is important to us, and we want to make sure you have all the information you need before making any decisions.

Thanks again for your high recommendation and for choosing Pixpa to develop your website. If you ever need further assistance or have more suggestions, don’t hesitate to reach out. We're here to help!

Best regards,
The Pixpa Team

Beantwortet am 2.7.2024
Cristal
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 5.1.2025

Un soporte técnico excepcional para una plataforma súper completa.

Estoy encantada con Pixpa. Su interfaz intuitiva, funcionalidades completas y el soporte técnico rápido y eficaz lo hacen una herramienta fantástica para cualquier emprendedor creativo.

Vorteile

Pixpa ofrece una solución todo en uno ideal para creativos como yo. Tiene web, blog, tienda (incluidos productos descargables) y galería, todo integrado en una misma plataforma. Además, el servicio de set-up inicial es una gran ventaja, especialmente para quienes no tenemos mucha experiencia técnica.

Nachteile

No he tenido grandes inconvenientes hasta ahora. Lo único que podría mencionar es que, al ser una plataforma tan completa, con tantas opciones para añadir botones, espacios, links, banners y detalles, al principio se me hizo un poco abrumador. Para alguien que no maneja estas cosas habitualmente, puede llevar tiempo adaptarse.

Antwort von Pixpa

Hi Cristal,
Thank you for your wonderful review! We're delighted to hear that Pixpa is supporting your creative journey and helping you bring your ideas to life. Our all-in-one platform is designed to empower creatives like you with seamless tools for showcasing, sharing, and selling your work. It’s great to know that our initial setup service and responsive support have been valuable to you!

We recognize that with so many features and customization options, there’s a lot to explore at first. However, we’re here every step of the way with resources and support to help you make the most of Pixpa. Thank you for sharing your experience, and we’re excited to see your creativity shine with Pixpa! 😊
Best,
Pixpa Team

Beantwortet am 7.1.2025
Silas
  • Branche: Militär
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.9.2024

10/10 for Pixpa!

I was struggling to find a good platform to host occasional blog posts with a lot of photos. So far, Pixpa has been amazing at hosting all of my pictures in high resolution while also displaying blog posts wonderfully!

Vorteile

I love how easy it is to write blog posts, and there are so many layouts that I can use to display my content. I can also upload as many pictures as I want. As a photographer, it's very important to me that I can upload my pictures and that they're displayed in high resolution. Pixpa offers this at a great price.

Nachteile

The interface can be a bit challenging to use some times. Additionally, managing photo galleries could be a bit easier, but it's not really too big of a deal.

Antwort von Pixpa

Hi Silas,
Thank you for the glowing review! We're thrilled to hear that Pixpa has been a great fit for your photography and blogging needs. It's fantastic to know that our wide range of blog layouts and high-resolution photo display are helping you showcase your work beautifully. As a photographer, we understand how important image quality is, and we're glad Pixpa is delivering on that front!

We also appreciate your feedback about the interface and photo gallery management. User experience is important to us, and we're always working to make the platform even more intuitive. Your insights help us continue improving.

We’re delighted you chose Pixpa over other platforms and found it to be a cost-effective and simpler solution compared to WordPress and Squarespace. If you ever need any help or have more feedback, feel free to reach out—we’re always here to assist.

Happy creating, and we look forward to seeing more of your beautiful photography and blog posts on Pixpa!

Best,
Pixpa Team

Beantwortet am 4.9.2024
Ramanpreet Singh
Ramanpreet Singh Mehr Details anzeigen
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.6.2024

Cost effective solution

Amazing experience with both the product as well as the support team

Vorteile

Ease of use
Value for money
Client proofing

Nachteile

nothing that comes to mind really to be honest

Antwort von Pixpa

Hi Ramanpreet,
Thank you so much for your fantastic review! We're delighted to hear that Pixpa has been a cost-effective solution for you. It's wonderful to know that you find our platform easy to use and valuable, and that our client proofing feature has been beneficial. We're especially thrilled that you've had an amazing experience with our product and support team. We strive to provide the best service possible, and your feedback means a lot to us. It's great to hear that Pixpa has met your design needs better than Squarespace and at a lower cost. Thanks again for your kind words and support!

Best regards,
The Pixpa Team

Beantwortet am 20.6.2024
TAJPAL
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.11.2024

ONCE YOU USE PIXPA, YOU NEVER GO BACK

excellent, friendly online support, great interface, templates.

Vorteile

the variety of templates they have, the assistance online is very helpful, and also they are always upgrading and making new changes to pixpa. ive been using pixpa for over 10 years now, and have created 2 amazing websites with it.

Nachteile

None, I have no issues with pixpa, over the years, it just keeps on getting better and better.

Antwort von Pixpa

Hello Tajpal,
Thank you so much for your incredible feedback and for being a loyal Pixpa user for over 10 years! 🌟 We're thrilled to hear that you’ve created not just one, but two amazing websites with Pixpa. Your kind words about our templates, interface, and friendly support team mean the world to us.

It's also exciting to know that you’ve noticed and appreciated our continuous upgrades and improvements—we're always working to make Pixpa even better for users like you. Your satisfaction and success inspire us to keep innovating.

If you ever have suggestions or need assistance, don’t hesitate to reach out. Here’s to many more years of building and growing together! 🚀✨
Best,
The Pixpa Team

Beantwortet am 22.11.2024
Kathryn
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.3.2024

Beautiful Site for Artist Business

I wanted a low cost, good-looking website, with hosting included. Pixpa made implementation easy, even for someone who does creative art work, not a professional in the web design business. In only a few days, I had a complete, beautiful site, with a functional store. compared to another provider Id used in the past for another domain, my site is easier to use and better looking. Customer service was very helpful with the one question I had. I will be continuing to use Pixpa.

Vorteile

Pixpa made connection and hosting easy. Their many templates were good looking, and I found one that looked appropriate for my art display. Customizing with logo, content, and colors was easy. Hooking up to Stripe payment was not difficult either. The store sections are easy to set up, as there are prompts like SEO, tags, and more.

Nachteile

I understand their reasons for not connecting domain name email as it is just not what they want to do. But I did have to get my email from another place. Hover, who did the domain connection, had inexpensive email, so it was not really a problem. It would also be nice to have additional payment options, beyond PayPal and Stripe, although these are very common. I use Stripe, so again, not a problem, but I have been asked to identify areas where they could improve, so there you are!

In Betracht gezogene Alternativen

Wix und Squarespace

Gründe für den Wechsel zu Pixpa

I'd previously used webself. Pixpa is a similar price point, yet far easier to use, and better looking overall.

Antwort von Pixpa

Hello Kathryn,
Thank you so much for taking the time to share your experience with Pixpa! It's fantastic to hear that you found our platform user-friendly and perfect for showcasing your art. We're thrilled that our templates, customization options, and e-commerce functionalities have met your needs, making your site not just beautiful but also functional.

We're delighted that Pixpa's ease of use, aesthetic appeal, and customer service have stood out to you, especially compared to other platforms you've considered. Your success story is exactly what we aim for with every Pixpa user. We're looking forward to supporting your artistic journey and helping your business flourish online. If there's anything else we can assist you with, please don't hesitate to reach out. Welcome to the Pixpa family!

Best,
Pixpa team

Beantwortet am 8.4.2024
James F Mehr Details anzeigen
  • Branche: Onlinemedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 30.7.2024

Impressive Customer Support

I am a new Pixpa user (less than 2 months) and a newbie at building a website, with no coding skills. Prior to learning about Pixpa, I attempted to build my blogsite at two competitors' sites. One was not at all user-friendly for beginners (despite their claims to the contrary) and the other was too simplistic with poor design choices and multiple errors when loading images and making posts. Pixpa seems to be right in the middle. While I am challenged navigating Pixpa, as I don't find it as intuitive as it should be, I am making progress and learning a lot. The overall design & template choices look professional. Customer support so far has been top-notch.

Vorteile

No cost, no credit card extended free trial.
Ample choices in design
Professional looking pages
Fair pricing considering what you get
Has nearly all the benefits and features I want for my website
Excellent customer service (when choosing to purchase a plan following my extended free trial [sensitive content hidden]" even went ahead and connected my domain for me, at my request- at no charge). He went above & beyond.

Nachteile

So far, it is difficult to figure out how to navigate more easily. I don't find the site to be as intuitive as it could be.

Antwort von Pixpa

Hello James,
Thank you for your detailed review and for choosing Pixpa! We're delighted to hear that you've had a positive experience with our extended free trial, professional design options, and fair pricing. It's wonderful to know that our customer service, especially the assistance in connecting your domain, has made a significant impact.

We appreciate your constructive feedback on navigation and intuitiveness. We're continually working to make Pixpa even more user-friendly.

It's great to hear that you're making progress and finding value in our professional design and template choices. If you ever need further assistance or have suggestions, please don't hesitate to reach out. We're here to help you succeed!

Best regards,
The Pixpa Team

Beantwortet am 2.8.2024
Bjarte
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.12.2024

Great alternative to WIX and Squarespace

I am very pleased with everything - as I said earlier, I have everything I need, and the page looks very nice

Vorteile

Pixpa is easy to use with good built in functionality and designs. It offers everything I need as a photographer wanting to promote and sell my work. I love the many designs that you can choose from.

Nachteile

I think what I would like to change, is the ability to customize the designs more even more. You are somewhat limited to the setup chosen, or maybe I am not familiar enough with all the solutions yet

Antwort von Pixpa

Hello Bjarte,
Thank you for sharing your experience with Pixpa! We're thrilled to hear that you find Pixpa an easy-to-use alternative to platforms like Wix and Squarespace, and that it meets your needs as a photographer. Your appreciation for our built-in functionality and diverse design options means a lot to us!

Regarding your feedback on customization, we completely understand the desire for even more flexibility in design. While Pixpa is designed to balance ease of use with creative freedom, we also provide a range of customization options, such as CSS and advanced design tweaks, for those who want to go the extra mile. Our Help Center is a great resource to explore these features, and our support team is always here to assist if you need guidance on unlocking the full potential of your website's design.
Thank you again for your kind words and valuable feedback! Wishing you continued success in promoting and selling your photography.
Best,
Pixpa Team

Beantwortet am 31.12.2024
Chris
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.4.2024

Pixpa Template Software review

Very good. Regular newsletters without been too many and seem to be relevant.

Vorteile

Pixpa software fitted my brief. Had lots of photography templates for selling photos online, with no commission on sales. Are able to sell prints or downloads by e-commerce and more importantly for me, can use self forfillment. This way I have full control over the way any prints sold look and are presented to the customer in most cases the driver.

With a 15 day free, full featured trail. Could change the website template at anytime. Unlimited pages and galleries, with unlimited images you can add to a gallery. Great so I could add extra photos later on if a driver contacted me.

Easily connect your own domain name to your website. I had bought the domain name first so that I could watermark my photos as I was building the new website (even though Pixpa provide a way of doing this within the template software). This was just my way of working because some of these photos may also appear on my Facebook page and I didn’t what non watermarked images on Facebook.

Connecting my domain name was the bit that I had the most trouble with but was very quickly resolved by the Pixpa Support team for me, easily within an hour or so. I think my problem with this part was more to do with me wanting to get my website live and not lose any of the work that I had done over the last 10 or so days.

Pixpa not only have 100’s of online documents to help you build your website but can even set-up your website for a fee. I did use some of these to help in the process of building my website.

Nachteile

When you download several photos into your gallery the latest selection is always first I would prefer that the latest downloaded photo is at the bottom.

Antwort von Pixpa

Hi Chris,
Thank you for taking the time to write such a detailed review! We're delighted to hear that Pixpa perfectly matched your needs, especially with our range of photography templates and the flexibility of self-fulfillment for selling your photos. It’s great to know that you found our e-commerce features and the ability to control the presentation of your prints so beneficial.

We understand that connecting a domain can sometimes be challenging, but we're glad to hear that our support team was able to assist you swiftly. Your experience highlights the value of our comprehensive help documents and dedicated customer support.

Thank you for choosing Pixpa and making the most of our platform. We look forward to continuing to support your photography business and helping you grow your online presence. If you need further assistance or have more feedback, we're just a message away!

Best,
Pixpa Team

Beantwortet am 19.4.2024
James
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
2

3
Bewertet am 14.4.2024

Looks good but has flaws

Average and at times unnecessarily frustrating. I won't be renewing my subscription. Yes, it's cheaper than some platforms out there, but the frustration and shakeable trust in the product makes me wish I'd stuck with the platform I was on before I moved to Pixpa. When I compare Pixpa to Format or Pixieset(both of whom I've used in the past) it doesn't match in terms of being a solid all-round professional product; having a clear UI (for example, there are customisation icons that are present but don't do anything - which is just confusing); and, in my experience, I don't feel the platform offers an overall sense of stability.

Vorteile

The customisable templates look good and it is relatively easy to create a good-looking website - however, there are limits to the customisation of the blocks systems and you end up with a relatively generic website that doesn't distinguish it from many of the platforms out there such as Squarespace. Customer service is pretty good though I often have to wait more than 24 hours for resolution of an issue.

Nachteile

As a professional, I have used many portfolio platform builders in my time and, for me, there are just too many wired glitches with the backend of Pixpa. It doesn't feel as stable as a platform like Squarespace or Format - not enough for me to trust it with my professional service and website long-term. I have had to reach out to the service team on too many occasions for too many basic things like the website content disappearing, not being able to log in to my account for no apparent reason, password rest emails not being sent to the correct email address etc.

In Betracht gezogene Alternativen

Squarespace

Warum Pixpa gewählt wurde

I wanted to refresh my website and try a different product after being with Format for a few years.

Gründe für den Wechsel zu Pixpa

Good-looking templates to build a site on and an appealing price.

Antwort von Pixpa

Hello James,
Thank you for taking the time to share your feedback about your experience with Pixpa. We're sorry to hear that you've encountered issues and frustrations. We truly appreciate your insights, as they are crucial in helping us improve.

We're continuously working to enhance our platform stability and customer support response times. While it's disappointing to learn you might not renew your subscription, we're committed to making Pixpa a better platform for all our users. If there's anything specific we can help with or if you'd give us a chance to address your concerns before you make your final decision, please reach out to our customer support.

Thanks again for your feedback.

Best regards,
The Pixpa Team

Beantwortet am 18.4.2024
Corde
  • Branche: Animation
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 28.11.2024

Website building

Vorteile

Easy to use , very user friendly but can be used to make something great

Nachteile

Limited on the amount of customization but still great

Antwort von Pixpa

Hi Corde,
Thank you for your review! We're thrilled to hear you find Pixpa easy to use and user-friendly while enabling you to create something great.

We understand your thoughts on customization and are continuously improving to balance simplicity and flexibility. Your feedback is invaluable in helping us enhance our platform.

Switching from Wix due to pricing is something many users relate to. Pixpa offers affordable, transparent pricing with essential features like galleries, e-commerce, and client proofing—all without breaking the bank.

We’re excited to support your journey and can’t wait to see what you create! Let us know if you need any assistance.

Best,
The Pixpa ream

Beantwortet am 6.12.2024
Rubén
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 7.7.2024

Very customizable and very easy to use

Overall, I'm happy with Pixpa after using other hosting services. It is easy to learn and use, it has intuitive menus, the price is a bit high for me but I recognize that they offer good service. Customer service has also been very satisfactory so far.

Above all, I appreciate the ease of use, which saves me a lot of time. I will continue using it as long as it maintains this price for what it offers me.

Vorteile

Very customizable
Very easy to use
Many options for online sales
Good customer service
Price somewhat high but good value for money

Nachteile

English-Spanish translation could be improved
Could offer a more affordable price option

Antwort von Pixpa

Thank you for your detailed review!

We’re thrilled you find Pixpa customizable and easy to use. It’s great to know our platform has been intuitive and time-saving for you, especially after transitioning from WordPress.

We appreciate your positive feedback about our online sales options and customer service.

Regarding the price, we aim to offer good value for the features and service provided. Your feedback about offering a more affordable option is valuable, and we’ll consider it as we continue to improve.

We’re also committed to enhancing our language translations to better serve our bilingual users.

Thank you again for choosing Pixpa and for your candid feedback. We’re delighted to have you with us and look forward to supporting your creative journey.

Best,
The Pixpa Team

Beantwortet am 8.7.2024
Marisa
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.6.2024

Pixpa is a fantasic platfrom

Excellent 100% perfect. I have nothing but praise for Pixpa hosting and customer service

Vorteile

Pixpa makes building and managing a website easy with fantastic templates to choose from, that are easy to change to how you would like to showcase to the world.
Pixpa's online chat is awesome when you need occasional assistance
Overall a wonderful service that I can not fault

Nachteile

I cant find any con's with Pixpa at all !

Antwort von Pixpa

Hello Marisa,
Thank you so much for your glowing review! We're delighted that you find Pixpa easy to use and love our beautiful templates. It's wonderful to hear that our online chat support has been helpful when you needed it. Your praise for our hosting and customer service means the world to us. If you ever need anything, we're just a chat away. Happy website building!
Best,
Pixpa Team

Beantwortet am 5.7.2024
Jan Willem
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.5.2024

I wish I had discovered Pixpa earlier.

I want to design and build a personal website and I have really tried a lot of online service with often disappointing results. Pixpa has understood and developed an online service that, in my eyes, is invincible.
I am a fan!

Vorteile

It really is easy to build a beautiful website quickly and easily! The user interface is so logical, perfect so to speak.

The FAQ, the online help and the chat are super.

Nachteile

Behind all the oh-so-easy user interface, there are a lot of possibilities, which can be a bit overwhelming.

Antwort von Pixpa

Hi Jan,
Thank you for your wonderful review! We're delighted to hear that you're enjoying Pixpa and finding it easy to build a beautiful website quickly. Your praise for our user interface and support resources means a lot to us.

We understand that the extensive possibilities can sometimes feel overwhelming, and we appreciate your feedback. We're continuously working to make the platform as intuitive as possible while offering robust features for all users.

It's great to know that Pixpa has met your expectations where other services have fallen short. Our mission is to empower everyone, including non-programmers, to create stunning websites with ease.

Thank you for choosing Pixpa. If you need any further assistance, please feel free to reach out. We're here to support you!

Warm regards,
The Pixpa Team

Beantwortet am 3.6.2024
Leilina
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 1.4.2024

Leilina MT

It has been nice to use pixpa again after a few years of not using it.

Vorteile

I liked the graphic design provided in each template. I like the editing functions. I like that customer services responds when they can and they are very helpful.

Nachteile

I don’t like that my account has to close if I want to cancel my sub or need to pause.

Antwort von Pixpa

Hello Leilina,
Thank you for your review and for sharing your thoughts! We're glad to hear that you appreciate the design and functionality of our templates, as well as the responsiveness of our customer service team. It’s wonderful to welcome you back to Pixpa after some time away!

Regarding your concern about account closure upon subscription cancellation or pausing, we do provide the ability to reactivate/unpause your account for up to 3 months. We are continuously working on improving our policies and features to better suit the needs of our users. Your feedback is invaluable in this process.

Thank you once again for choosing Pixpa and for your constructive comments. We're committed to enhancing your experience with us even further!

Beantwortet am 15.4.2024
Simon
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.3.2025

4 month review

Just want to let you guys know (please pass on the message), after being with Wix.com for years, and now Pixpa for 4 months, Pixpa is better and nicer to use, better features for me as a photographer, better value, better support. Time will tell if search rankings are affected, or downtime. So far though, keep up the good work.

Vorteile

Great support, lovely platform to use, great features for me as a photographer.

Nachteile

Had one downtime due to scheduled maintenance that I was unaware would happen.

In Betracht gezogene Alternativen

Squarespace

Warum Pixpa gewählt wurde

its too convoluted, and too many legacy features that dont work properly, plus the massive price hike.

Zuvor genutzte Software

Wix

Gründe für den Wechsel zu Pixpa

features and price and I tested it first

Antwort von Pixpa

Hi Simon,
Thank you so much for taking the time to share your experience with Pixpa—we're thrilled to hear you're enjoying the platform! It truly means a lot, especially coming from someone who's made the switch from Wix after years of use.

We're so glad to hear that Pixpa's features, value, and support have made a positive difference for you as a photographer. That’s exactly what we strive for—making it easier and more enjoyable for creatives like you to build and manage your online presence.

We appreciate your note about the scheduled maintenance downtime and apologize for the inconvenience. We're actively working on improving our communications around such events so that you're always in the loop.

Thanks again for the kind words and support. We’re here for you anytime, and we can’t wait to see your photography thrive on Pixpa!

Warm regards,
The Pixpa Team

Beantwortet am 1.4.2025
Yasuko
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.8.2024

Anyone can create the best website.

Vorteile

pixpa has great design templates. More than enough to compose a photo or portfolio. Furthermore, the detailed arrangements were easy to create, even for me, an amateur web designer.

Nachteile

Nothing in particular, but if I had to say, the translation of the pages that are available in Japanese is a little confusing. But I have no problem understanding it at all.

In Betracht gezogene Alternativen

Squarespace

Gründe für den Wechsel zu Pixpa

I wanted to keep it simple and mainly display photos, so it suited me.

Antwort von Pixpa

Hello Yasuko,
Thank you so much for your thoughtful review! We're thrilled to hear that you found our design templates to be a perfect fit for creating your photo portfolio, especially as an amateur web designer. Simplicity and ease of use are at the core of what we strive to offer, so it's great to know that Pixpa helped you achieve your vision effortlessly.

We appreciate your feedback regarding the translation of pages in Japanese. Ensuring a smooth experience for all our users is important to us, and we will look into improving this aspect to make it even clearer. Your insight is invaluable, and we're glad that it didn't hinder your experience.

Thank you for choosing Pixpa to showcase your work. If you ever have any questions or need further assistance, we're here to help. Happy creating!
Best,
The Pixpa team

Beantwortet am 20.8.2024
Warren
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.7.2024

New to Pixpa... love it!

So far I've been very happy with Pixpa!! It provides everything I need along with the quality, for a price that can't be beat. Also really love the ability to pay month to month. Almost all other site builders do not offer this...

Vorteile

That it has all of the features I need for my business: Hosting music downloads locally, video embedding, music player embedding, sleek design and easy to make it look great quickly!

Nachteile

It can be a little hard to navigate in comparison to other sites like Wix or Squarespace.

In Betracht gezogene Alternativen

Squarespace

Warum Pixpa gewählt wurde

They raised their prices (by a lot) and only allow you buy 1-2 years at a time (rather than month to month). They also made it very difficult for me to get a refund when I asked them to cancel my membership...

Zuvor genutzte Software

Wix

Gründe für den Wechsel zu Pixpa

Pricing, ease of use....

Antwort von Pixpa

Hello Warren,
Thank you so much for your thoughtful review and for choosing Pixpa! We're thrilled to hear that you're enjoying the features tailored for your business, such as hosting music downloads, video embedding, and our sleek design options.

We appreciate your feedback on navigation and are continuously working on making Pixpa even more intuitive. It's great to know that our month-to-month payment option and competitive pricing have been beneficial for you.

Your satisfaction and success with Pixpa are our top priorities. If you ever need assistance or have suggestions, please don't hesitate to reach out.

Happy creating!
Best,
The Pixpa Team

Beantwortet am 31.7.2024
TIRUMALESH
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.7.2024

Nice product with great customer support

Vorteile

Ease of use
Collection of templates
Support when needed
Dependability

Nachteile

There is nothing which quantifies as Cons.

Antwort von Pixpa

Hello Tirumalesh,
Thank you for the wonderful review! We're thrilled to hear that you're enjoying Pixpa's ease of use, diverse template collection, and dependable support. It's great to know that our features and pricing made the switch from SmugMug worthwhile for you. If you ever have any questions or need further assistance, our support team is always here to help. Happy creating!
Best,
Pixpa Team

Beantwortet am 5.7.2024
Euris
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.6.2024

Excelente servicio los mejores calidad precio

Mi experiencia acido buena, cuando contactas a servicio al cliente te ayuandan con las inquietudes que tengas

Vorteile

calidad precio los menores en el mercado

Nachteile

Aun no te permite subier video como algunas de sus competencia

Antwort von Pixpa

Thank you for taking the time to share your experience with Pixpa! We're thrilled to hear that you find our service to offer the best quality at the lowest price on the market. Providing exceptional value to our users is one of our top priorities.

We appreciate your feedback regarding video uploads. While we do support embedding YouTube/Vimeo videos..enabling video uploads in Pixpa is definitely on our roadmap.

We’re delighted to hear about your positive experience with our customer service team. Ensuring that our users feel supported and confident in using Pixpa is crucial to us, and your kind words mean a lot.

Thank you again for your valuable feedback. If you have any more suggestions or need further assistance, please don’t hesitate to reach out. We’re here to help you make the most out of Pixpa!

Best regards,
The Pixpa Team

Beantwortet am 15.6.2024
Jan-Willem
Jan-Willem Mehr Details anzeigen
  • Branche: Welthandel & internationale Entwicklung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.11.2023

Very good platform to build quick and easy good websites and landing pages

Excellent tool for small companies to make a representable website. Also nice if you want to have a portfolio.

Vorteile

Compared with other expensive tools Pixpa is easy, quick to set up. Also the customer service is very quick and helpfully. I use this tool already years and it works for me the best.

Nachteile

The amount of possible templates could be more extend. Also to support a better strategy to use SEO could be helpful.

Antwort von Pixpa

Thank you for your positive feedback on Pixpa! We're glad you find our platform easy to use and our customer service helpful. We're working on adding more templates and improving our SEO capabilities to enhance your experience further. Your input is valuable, and we appreciate your continued support.

Beantwortet am 30.11.2023
David
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.3.2025

Outstanding Support & Service

The quality of support has been a surprise to me! Quite honestly- it has been outstanding.

It is just, I say just getting started. As small business you often do not get the support you need without buying a package at a ridiculous expense. As a small business I say thank you to Pixpa. A big shout out to [sensitive content hidden] this morning who put up with my frequent messages.

Vorteile

I moved to Pixpa because of the reports from many photographers about the quality of its service and support. I am quite good with tech but changing platforms I did not want to waste time relearning a system. I will in time but I needed to get it up and running.

[sensitive content hidden] has been outstanding. Using a video clip to highlight what to do was above and beyond. I was in a rush to get started to use my website for my business and to be honest without the support I would never in the time I had available. There is always a lot of criticism with Tech and sometimes rightfully so but the response from Pixpa has been outstanding. A shout out to [sensitive content hidden] as well.

As small business a huge thank you for your support.

Nachteile

Learning a new system is never easy. Up until now I am so pleased to have moved and started with Pixpa. There are cons with everything but the support has been well above what I was expecting.

Antwort von Pixpa

Hi David,
Thank you so much for your kind words and for taking the time to share your experience with Pixpa! We’re thrilled to hear that our support team was able to make your transition to Pixpa smooth and stress-free. We understand that moving to a new platform can feel overwhelming, and we’re committed to providing the hands-on guidance needed to help creatives and small businesses like yours succeed.

It’s especially great to hear that our video walkthroughs and personalized support were helpful to you. We believe that exceptional service shouldn’t come at an extra cost, and we’re glad that our team was able to exceed your expectations. Your feedback truly motivates us to continue improving and supporting our users every step of the way.

If you ever need further assistance or have any suggestions, don’t hesitate to reach out. Wishing you all the success with your business, and we’re so happy to have you as part of the Pixpa community!
Best,
- The Pixpa Team

Beantwortet am 20.3.2025
534 Bewertungen

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