Yardi Voyager

Vorteile

- Easy of use- Useful Functionality- Easy to use Navigation- Good Product support- Product enhancement and customizations

Nachteile

- Sometimes performance issue- Not suited for small enterprise

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Vorteile

The software once setup is very user friendly and easy to navigate.

Nachteile

The setup can come with some growing pains. But what software company does not.

Vorteile

Navigation was simpler than yardi. Intergrated property management, accounting and leasing into a single platform.

Nachteile

System is complex and requires some time to learn especially if you are not familiar with yardi.

Vorteile

Robust program that offers a lot of ability for customization.

Nachteile

It is a bit too robust for small and mid-market companies who don't have the ability to pay for the required customization.

Vorteile

Yardi is great for our property management and leasing team.

Nachteile

Yardi customer services seems to be understaffed.

Vorteile

It was a huge step up from the previous software our company used. Functional. I liked the dashboard.

Nachteile

Everything was not under one main "house" program. Yardi (main program) and Rent Cafe/CRM (leasing). While they talk to each other, it was frustrating to have more than one program to use. Also, it took several months to truly get acclimated to using Yardi.

Vorteile

What I like most about Yardi is the ability to document everything from start to finish. The ability to have other systems integrated so you don't have to switch often between sites and dashboards.

Nachteile

Yardi is a bit complex. Everything is not clear and any small adjustment of a calculation will send you back to the beginning where I would have to wait after creating a ticket.

Vorteile

I like it for posting charges and revising ledgers. I enjoy how the ledger is set up and easy to read.

Nachteile

My least favorite would probably be document management for residents. I have seen it laid out easier.

Vorteile

There is functionality for any process you may want or need to do. They are willing to schedule meetings if there are any issues that arise.

Nachteile

Using it as an accounting software felt like a second consideration. A lot of processes included many redundant steps. If we did have an issue with how

Vorteile

I like how easy it is to use. It streamlines our invoice process

Nachteile

I wish it was easier to upload document attachments

Vorteile

Easy to use and everything loads fast most of the time

Nachteile

sometimes the reports load blank and there are too many steps

Vorteile

Once you learn how to use it it like any other management program.

Nachteile

It's hard to figure out how to pull reports, someone has to teach you.

Vorteile

I love the reporting. It pulls everything so easily.

Nachteile

Not being able to send text messages from the software

Vorteile

Ease of use, logical step by step follow through, but my favorite, favorite was the blue/gray screen in Yardi's software that never strained my eyes.

Nachteile

I wasn't able to utilize the customer support feature but honestly I rarely even needed to approach Management for Yardi assistance.

Vorteile

Easy access and use. I was able to close out multiple work orders faster by tagging a large portion of them and making notes as went along.

Nachteile

I did not have any dislikes I can recall when using Yardi Voyager.

Vorteile

My favourite feature of Yardi is the ability to drill down to the original transaction to see how it was coded and the associated PO and invoice, if applicable. The amount of detail that can be found with relative ease is very helpful in creating financial reports.

Nachteile

The inventory management module is lacking and can be drastically improved. We have made it work for what we need, but I'd like to see some improvements in the module.

Vorteile

Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; Yardi Voyager has you covered.

Nachteile

Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on Yardi Voyager; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such.

Vorteile

This is a great way to manage every part of your rental property aspects all in one place. Yardi Voyager is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool.

Nachteile

The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful.

Vorteile

Yardi Voyager is a very powerful option for property management. It is very user-friendly in the sense that you can manipulate lots of data in different ways, it is organized, and can handle high volume.

Nachteile

The software could definitely use some optimization updates. It is designed for use with IE, and does not typically work well with other browsers. It also tends to be slow, with some tech clean-up it would definitely be more efficient.

Vorteile

The accounting functionality is solid on Yardi Voyager and gives you a range of options ensuring that simple HOA/Condo financial statements can be completed with ease but also having more detailed setting for clients that require it. The system is completely customizable so that almost any company's business practices can be reflected in the workflow patterns, menu-sets and reporting.

Nachteile

Some of the new websites and software that are designed for client access to records are pushing the boundaries of what traditional software providers (such as Yardi) currently have on offer. Yardi are in the process of updating to try and match the new offerings that are available though - although the enhanced features are sometimes within whole new modules and options (such as Concierge) which are additional costs on top of the base Voyager package.

Vorteile

I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars.

Nachteile

When usage is high, the system can run slowly. This generally happens around the first and last days of the month.

Vorteile

Features are strong and very solid, accounting functionality is very strong as well as are the customer information store features.

Nachteile

It’s rigid and difficult to get raw data out of the database. Customizations to access data in the format you may need can be very expensive and difficult to have created.

Vorteile

It was super easy to use and there's so many things you can customize to your needs. I have switched softwares due to being at a new job, but I miss Yardi and am trying to get my current company to switch!

Nachteile

It was hard for me to get a hold of Yardi support when I had a very difficult project to set up in the system. I think we only had one designated representative in the company who could reach out to them for assistance, not sure why. However, they have a ton of training videos and pdfs at your fingertips so that is super helpful. I also wanted to have a way to import a long journal entry into the system. We once again only had one person set up to do that in our company - not sure if that was a setting issue though.

Vorteile

Would I be able to run my apartment/townhome communities without Yardi Voyager? Maybe. Would I like to try? Definitely not. It is a life saver organizer and allows me to stay on top of everything that needs to be accomplished for me and my team. From leads, to financials, to reporting and more Yardi Voyager is my go to software.

Nachteile

Why can I not run certain reports on Google Chrome?! Biggest frustration and makes me go to Internet Explorer to run some reports, and I wish they made the search function a little more user friendly

Vorteile

I use this program daily at my job and I must say, its awesome. I've used many programs like yardi , but none compare! They are always updating and introducing new features!

Nachteile

I really can't find any cons . Love everything about the program!

Vorteile

Its an all in one platform is efficient, combining property management, accounting, and leasing in one place. The customizable dashboards and reporting tools are great for insights, and its scalability makes it adaptable for any portfolio size.

Nachteile

The biggest downside to Yardi Voyager is its complexity, it has a steep learning curve, especially for new users. Setting up customizations can be time consuming, and some tasks feel overly manual or require additional modules.

Vorteile

It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent

Nachteile

the tab session expires really fast, sometime glitches to much

Vorteile

Honestly I've been using it so long it's difficult to be that objective about it anymore, but I guess it's just the OG of property management software. It has some weird workflows in older versions but you get used to it.

Nachteile

Sometimes it's not very user friendly. Sometimes it's overly customized to the customer and there is a wish for more standardization so we can work together for better training and resource materials instead of having to write them all yourself as the customer.

Vorteile

Yardi is best for our company because of the data integration and how multiple users can access everything.

Nachteile

There was a learning curve on running reports and a couple employees required additional training.

Vorteile

The ease to work your way through the program. Finding the sections you want to open quickly. Ease to learn. Very simple, not a hard to use program and everything in one place. I love it.

Nachteile

There are area's that I can not get into as they are not for my usage but they are there for the ones that need it.

Vorteile

I enjoy different ways to pull up information so that I can easily tailor it to my needs.

Nachteile

It can be slow to pull up information during major accounting deadlines. IE rent day, or around the end of the month when the rent is being posted.

We have also had problems having our third party tenant portal integrate with Yardi with it comes to Tenant Promotion function. I do have a ticket in and they are researching the problem.

Tech support is quite good at times, but I find that they do not look at the documents that were uploaded on help tickets and we waste time going back and forth when all the information was provided at the beginning.

Vorteile

I like the nearly unlimited ability to customize Yardi to a company's needs. Detailed information available and ability to compile financial reports are invaluable.

Nachteile

It can be very complex to use, requiring very detailed manuals. I don't find it very intuitive, but this may be due to the complexity of information it can provide.

Vorteile

It is somewhat easier to navigate after you learn it a little bit.

Nachteile

It is a very dated leasing platform. It is not very user-friendly. I have used other property management platforms and this is one of my least favorites.

Vorteile

It alerts you to any tasks due, keeps you on tract

Nachteile

Charges and payments can task can take over night to sync with other programs

Vorteile

Yardi Voyager is the best property management software for bigger portfolios, I like how much detail has gone into the build of this software program.

Nachteile

Yardi Voyager can sometime be non-user friendly just with how much you can do on the platform.

Vorteile

So many tools and resources are available and the data/reporting is extensive.

Nachteile

The interface is old fashioned and can be difficult to navigate.

Vorteile

Facilité d’utilisation et relativement basique comme interface.

Nachteile

Certaines fonctionnalités sont difficiles d’accès ou réservées aux câdres dirigeant, alors qu’elles devraient être accessibles aux employés

Vorteile

the occupancy and lease percentage on the dashboard

Nachteile

the leasing process, it was ok but not as efficient as other software

Vorteile

It is such a large package that it has everything you need to manage rental properties. Having a Canadian module is a great help too.

Nachteile

High cost of base licensing. Add-ons are very reasonable priced though. Unit based pricing does help .

Vorteile

huge database of the owners name, address and emails

Nachteile

Couldn't have access or upload to PDF format of the invoices for future checking and audit

Vorteile

Does it do what you need it to do? Yes. I suppose. At some point.

Nachteile

This software is the most out-of-date, convoluted, redundant, and time-consuming tool I have ever been tasked with using. Very little about this interface is streamlined and simple tasks that should take 1 click, takes 10. Those clicks = TIME. Glitches regularly without warning and I often lose what I'm working on, having to start over. The overall look of Yardi looks like it was packaged in with the first roll-out of Windows 97. There are FAR better property management software systems out there (looking at you, Entrata) and anyone who says things like "I didn't have a problem" are people who likely haven't used any other program seeing how far-reaching Yardi is in the industry.

Vorteile

Yardi Voyager is good a good system and easy to use.

Nachteile

yardi voyager took a little while to understand. Have used easier systems

Vorteile

Ease of use is at the top of my list regarding Yardi Voyager ... our company moved over to Yardi from another Real Estate Management Software about 12 years ago bringing us into the 21st century ... I love the ability to scan invoice images so when you need to refer to it later, it is at your fingertips. I rarely need to refer to hard-copy files anymore.

Nachteile

This would likely be report customization - though I could not say if that has more to do with our system administrators than Yardi itself, it can be time-consuming and (probably) costly.

Vorteile

it is user friendly for my needs at work ranging from AP to AR

Nachteile

n/a. i don't have anything negative to say

Vorteile

The ease of pulling reports with the actually information I need. Detailed!

Nachteile

It was excruciating to learn in the very beginning, but once you get it it’s magical.

Vorteile

The way we can do distributions so quicky using the Investment Management module.

Nachteile

processing times can be slow if too many people are in Yardi at the same time.

Vorteile

It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers.
Tech support is usually quick to respond.

Nachteile

You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features.

For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease.

Moving roommates in and out of the system is a nightmare for accounting.

Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good.

The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform.

Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train."

I've been waiting 3 months or more for the correct version of my annual invoice.

Vorteile

User interface was easy to understand and use. You could create your own customized reports.

Nachteile

That is a long list. Rent Cafe (tenant portal) never worked right for our tenants. You could never get two different reports to give you the same answer. Not nearly enough automation options for day to day functions. The primary con was little to no customer/technical support. Even the numbers on their "Support" site were either disconnected or unanswered.

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Vorteile

During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once.

Nachteile

What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

Vorteile

Nothing. Even the UI is awful. Actually thier conference was fun but the product is awful.

Nachteile

It is way too complicated. I have used other software that is more robust and easier to use. Yardi has increased my workload. I will spend a full day on a Yardi task.