Lucky Orange

Vorteile

I like the simplicity of setting it up and the clear visualization of the data.

Nachteile

I didn't like the funnel-building experience, as it has been a bit too complicated for me.

Vorteile

Ease of use, great ui, captures relevant information

Nachteile

Loading speed of the video's on mobile. Also sometimes it does not capture any video. Need a way to easily pull in button clicks and events.

Vorteile

The critical features I use are the heat map, click map, and screen recording tools.

Nachteile

I think the thing I like least about Lucky Orange is that they offer a lot of other tools that I don't use or care about which can make navigation around the dashboard a tad bit more complicated, but it's a minor complaint.

Vorteile

The interface to get heatmaps, scroll data, click data, form completions etc. is the best on the market from the products that I have tried which include Crazy Egg and Hotjar. With Lucky Orange you don't have to pre-setup the URL's you want to track. You can simply look at any URL on your domain and look at the data for a rolling period of time. You do have to set up some elements but overall not having to worry about setting up specific URL's is a awesome feature of the product.

Nachteile

Although the feature of not having to select the URL's you want to track like competitors there are some negatives to this feature. Lucky Orange price plans have rolling days and total domain page view limits. This makes it difficult to go back and look at specific windows based on your price plan because data is rolling. If you run out of page views you need to increase your plan moving forward or not have all data present to make a decision from. Other products make it easier to look at historical data for a period but you have to be diligent on what you want to track. There are pros and cons to both scenarios.

In Betracht gezogene Alternativen

Hotjar

Warum Lucky Orange gewählt wurde

We switched from Crazy Egg to Lucky Orange for two reasons. One Lucky Orange offered a price promotion for HubSpot customers that was attractive and two the interface and experience delivered the same or exceeded Crazy Egg making the switch easy to implement.

Gründe für den Wechsel zu Lucky Orange

Simplicity and cost. I would actually choose Hotjar as my number one option if budget wasn't a factor. It has the most enhanced feature set from my experience. Lucky Orange serves what we need at this stage for our company.

Vorteile

It captures and stores activities of website visitors in real time and you can see what actions your website visitors are taking in real-time.

Nachteile

They recently launched a new version which I didn't like and I am still using the old one.

Vorteile

I like the interface and the responsiveness of the software, it is very accurate and the filters available give me great insights. The other thing that I love is the user profiles that monitor how many times the user has visited and on what devices etc.

Nachteile

For me I cannot fault lucky orange. I would like to be able to see further into the past (they have improved this with the latest update) but it's not a big deal.

In Betracht gezogene Alternativen

Hotjar

Vorteile

I like the pricing and the functionality. Especially for a startup, it's a good bang for our buck.

Nachteile

Surveys are really much wanted. I am tied to just one question per survey and can't really rely on it.

In Betracht gezogene Alternativen

Mouseflow

Warum Lucky Orange gewählt wurde

Their new business model. Pay bazillion bucks to be happy. We are not willing to do it for now.

Zuvor genutzte Software

Hotjar

Gründe für den Wechsel zu Lucky Orange

I am still in the consideration stage.

Vorteile

You can see what the users did on your landing or webpage or web app, just like a video. You see where it clicked and notice any strange behavior that could be improved on your side to avoid it.

Nachteile

The time it stores your data... with the small plan you get a month, you can add additional months incresing the price of the plan. Also, all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups)

Vorteile

I've personally used this with ecommerce websites and now I'm back for more because of its ease of use and all the amazing features

Nachteile

recording limitations were kind of a bummer

Vorteile

A Hubspot consultant recommended that I use Luck Orange. I started by using it to track prospects' activity when they visit the website out of pure curiosity. It's turned into a tool that I use for analytics and general site engagement. I think Lucky Orange is incredibly easy to use but can still get some detailed, usable insights.

Nachteile

Nothing so far. I started using the software about 3 months ago.

Vorteile

The dynamic heatmaps, Visitor recordings and chat

Nachteile

so far- it has been great. wish i had more time to use it in the day

Vorteile

Not only does it record the user, but you can also see the console. This is a game-changer for diagnosing bugs! I also love how the tags work.

Nachteile

The design can use an update. I would also love the ability to play the next video without having to go back to the list.

Vorteile

Gives you great insight on where the customer is moving on the website. Shows you how the content reflects what is working and what is not working.

Nachteile

Sometimes there is misattribution and gives you wrong data. The data can also not provide really valuable insight, for example they customer is just moving quickly through the site.