MSP360 Backup

Vorteile

Unlike other backup software I've used -and reviewed as well- Cloudberry makes it a simple as can be. It can get a little complex when you enable some of the optional features, but they are worth trying. You can backup to mostly any public cloud repository and even locally to by different protocols like SMB, NFS, FTP.
Most useful when user base is not centralized, but disperse in remote offices, home offices, on the road (Salespeople, consultants, etc).
Licensing is very affordable and support is efficient.

Nachteile

Management can become a problem after a couple hundred devices, so some other product with centralized management might be better. Also, the lack of a centralized intelligence for the backup system means there's no way for global deduplication, so no storage optimization can be obtained. Anyway, this compensates with the use of cold-archive repositories in the public cloud.
Anual licensing is not the most convenient, I'd like to see consumption based monthly licensing.
I'd like a feature added to manage the cloud repositories -AWS which we use the most, and Azure- from the Cloudberry portal. Currently we need to manage separately.

Vorteile

Tested several other Linux applications, including DIY, and found CloudBerry to be the most reliable for several reasons:

- Backing up always worked.
- Restoring went without a hitch.
- Set it and forget it.
- Automated notifications.
- Low system memory usage, and allows customizing the threads.
- Customizable backup schedules: some directories I do daily, others weekly, and semi-monthly full-backups of everything!
- Support is only an e-mail away -- and they are quick to respond.

Nachteile

The interface could use some finesse. I ran in to an error message that was vague and unhelpful when configuring my initial backups, but I e-mailed support and literally within 24 hours was responded to. (In the end, the error was because I was using the application inside of a Docker container which was not properly configured for the permissions!)
More granular controls of the network configuration would be helpful.

Vorteile

The gui is well-designed, there are plenty of options. The choice of cloud storage providers is huge. It's extremely reliable. I've used Cloudberry Lab Backup - free and paid - on clients' servers, desktops, laptops for years. Even when there was no free version the price was so reasonable, much more affordable than other backup programs. In combination with Cloudberry Explorer, you can't beat it. Unlike many other backup solutions, you can also save locally too. The best tool for Windows backup strategies.

Nachteile

You do have to be fairly technically proficient (which isn't necessarily bad for us tech providers since we have to make a living!) so it's unlikely a regular end user would be able to deal with it. I would like the free version to allow a bit more than 200GB - maybe 350GB - just so I don't worry that a client's backups would stop working since I'm not onsite IT. But the price for one desktop license is so reasonable that if I'm sure a client will need more I just buy one. I did try Cloudberry Lab Backup on the Mac and didn't like it as well as Arq, but that was a while ago. Really this is excellent software.

Vorteile

The cost on this is great, and it's an easy and cheap way to backup servers and workstations to the cloud

Nachteile

Support is not US based, so sometimes there is issues with that

Vorteile

We spent two months struggling with other software to backup our AWS servers to Glacier. Nothing seemed to work as expected. Then we tried CloudBerry. It worked perfectly, had all the features we expected (and a few more) . Simply delightful.