CallPage
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- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Boosted our lead generation campaigns.
We've been using CallPage for over six months now. It seamlessly integrates with our other tools, making customer relationships much easier. We've also noticed an uptick in scheduled meetings outside of our working hours, thanks to the 'schedule a call' and 'leave a message' options. It ensures we never miss out on potential leads, even when we're not in the office. CallPage is an all-in-one lead capture solution that has considerably simplified our sales process.
Vorteile
The 28-second instant callback feature is nothing short of magic. It's super convenient for website visitors and has increased our lead capture rates significantly. The tool is also highly customizable, allowing us to tailor the pop-up widget to match our brand perfectly. The analytics feature deserves a special mention. It's incredibly insightful and helps us track the performance of our sales reps and tweak our strategies in real time.
Nachteile
It would be great if they offered more advanced targeting options for the widget, but the current options still work well.
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Better client service
Our overall client service improved after implementing the widget. Sales reps receive positive opinions from clients really often.
Vorteile
The best part was hearing from the customers that they love our new feature. In the beginning, they didn’t believe a callback would have taken us only 28 seconds!
Nachteile
I’m generally happy with this tool. Highly recommend.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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A great solution to get in touch with website visitors
Vorteile
CallPage has proven to be a multifunctional tool. Thanks to the CallPage, we managed to decrease lead response time and increase sales opportunities. By implementing CallPage on our technical support page, we have experienced a significant improvement in our ability to address customer inquiries promptly. This has led to heightened customer satisfaction and a stronger brand reputation.
Nachteile
There were no problems with the tool. Provided value exceeds the price
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Easy to integrate with our website
By providing businesses with a user-friendly interface and easy-to-use tools, CallPage helps them save time and resources and focus on other important aspects of their business.
Vorteile
We were able to integrate CallPage with our website in a matter of minutes. The setup was straightforward, and the widget looks great on our site.
Nachteile
We had some issues with lead routing, but the customer support team helped us in a few minutes
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Easy-to-use tool for capturing leads
Great tool, especially if you don't have loads of money to spend on bigger-name alternatives. There's also a friendly team behind the product, which also means a lot when you have an issue or a question.
Vorteile
The CallPage widget is easy to set up and customize. It has helped us capture more leads and increase our sales.
Nachteile
The initial setup can be a bit overwhelming, but their documentation and support resources are helpful. I'm not familiar with coding, but it was still a quick and relatively painless process.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Great software to audit calls
Fast and efficient, met all our expectations!
Vorteile
It was so easy to integrate CallPage it into the CRM we use. I find notifications really useful, don’t need to remember to check no my reps, all important info is sent to my email. Call recording helps me to audit inbound calls.
Nachteile
It’s a bit pricey but I hope the whole team works hard to improve the tool.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Lead generation booster
Before the implementation of CallPage, we had some problem with clients visiting the website and leaving it without any interaction. Now the widget makes them stay and encourages them to contact us.
Vorteile
Personalization of the widget is really useful. Thanks to that the widget looks like an integral part of our website and potential customers are willing to use it, so we generate more leads.
Nachteile
Maybe the client support could be a bit quicker.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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The best way for our customers to call us
I wish their price was lower, but it’s still fair.
Vorteile
Scoring rules are really useful. Since we set them up with a little help from CallPage’s support, our lead generation improved and our potential clients are happy they can reach us easily
Nachteile
My sales team agreed it's the best solution for them, they see clear benefits after
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Outstanding results
Our company has been using this tool for a long time and we get all the results we expected.
Vorteile
Like the option of notifications. Managers and/or consultants get an email every time a potential customers calls. No more missed calls and unhappy clients. Managers can provide feedback to reps on their performance.
Nachteile
I'd like to see the dashboard become a bit more user-friendly. Apart from that - nothing to complain about, well maybe a support working hours could be longer ;)
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Perfect tool to improve many areas of the sales department
Reasonable price and great product!
Vorteile
So easy to set up and implement. We didn’t have to train our reps, they started using CallPage right away. Now we are able to analyze the performance of our salespeople and know exactly which parts of their work require improvements.
Nachteile
Mobile app could be a bit more user-friendly.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Great solution for a multi-department company
We operate globally so the fact that all connections generated via CallPage are free is just perfect for us and enables us to reduce expenses. If you struggle with a high average hold time CallPage will help you solve this problem.
Vorteile
Definitely the option of connecting a widget to a certain department. It saves a lot of time and makes our customers happy – time they spend waiting to be connected with a consultant decreased.
Nachteile
I needed some time to get to know how to use the panel as well as some of our less tech-savvy reps (but they managed).
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Dishonest business that would not allow us to cancel
Dishonest operators that make it hard to cancel.
Vorteile
Nothing, we stopped using it over 3 months ago and requested a cancellation but they wouldnt process it.
They continue to bill us despite us repeatedly asking them to stop it.
Nachteile
Nothing, we stopped using it over 3 months ago and requested a cancellation but they wouldnt process it.
They continue to bill us despite us repeatedly asking them to stop it.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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CallPage is a 10/10 tool!
Vorteile
The option with multiple reps using the CallPage widget is just a life saver. I’m pretty sure team can work more efficiently with CallPage.
Nachteile
Sometimes minor problems like lags or a difficulty with weekly report generation, but nothing too serious.
