AssessTEAM – Bewertungsseite 3

Vorteile

user friendly interface is the best thing i like about the tool

Nachteile

price could be a bit less according to other competitors

Vorteile

user friendly and very good price. like the fact that you can customize it up to certain level

Nachteile

need to have more specified features and better reports

Vorteile

How efficient are the performance reviews, in terms of creating profiles, sending the reviews, gathering data and generating final reports and comparison.

Nachteile

The complexity of the steps at first however the support team is amazing and helpful. I reached out many times throughout the process and [sensitive content hidden] was there to help at every step and always ready to jump on a call when needed.

Vorteile

It is inexpensive and easy to use as both an administrator and employee!

Nachteile

n/a our company downsized substantially so the tool was unneeded.

Vorteile

The product is easy to use and for a non-profit that does not have thousands to spend on a performance review system this is a great option.

Nachteile

Definitely need to go through the training. It is not easy to just pick up and start using. Need to be able to see a proof of the review before it is launched.

Vorteile

Helpful Team
Fits our budget
Easy to use

Nachteile

Simplification of titles - Upwards, downwards, etc - Use simpler words
Adding the personas on the platform - Can be worked upon for seamless updation at one go

Vorteile

Price is great, deployment was fast and easy, the continued support has been really amazing.

Nachteile

That there isn't an email alert that goes out once the manager's assessment is completed.
It can be better in intuitively being able to create a new review.
There should be a step in between a manager's completion of a review so HR can review before it is deemed completed. HR should be able to kick it back for corrections.

Vorteile

Customizable templates, customer service

Nachteile

None- everything works as it should. Great customer service!

Vorteile

simplicity
cloud usage
speed
kra / kpi library

Nachteile

the mobile apps do not allow for all features in the backend, only a very small subset

Vorteile

I like the auto reminders for submission. The graphs & individual performance summary page are useful too. Performance management has never been easier.

Nachteile

None at the moment . However, am looking forward to new functions that it has to offer in near future.

Vorteile

It was pretty easy to navigate around and assign reports. It was great to be able to upload a census from our benefit administration system so we did not have to manually enter all employees.

Nachteile

When you forget to add someone to an initial evaluation, you have to create an entirely new template/record for them.

Vorteile

360-degree evaluations
web platform (easy to access from different devices)
mobile-friendly
customizable
every day support from AssessTeam representatives

Nachteile

website bugs sometimes (especially if used be many users at the same time)
gradation (rock stars, adequate and needs help) does not always meet all the requirements company/team needs
impossible to engage with external users without adding them into the system

Vorteile

The ability to customize the process to exactly what we need, having continued support from the AssessTeam (specifically [SENSITIVE CONTENT HIDDEN]) & a very clean/simple aesthetic.

Nachteile

The process of setting things up isn't super intuitive for a non-technical person, but luckily they had excellent customer support!

Vorteile

I like the simplicity of the software. There are other options out there that have more features but make it more complicated to administer and use.

Nachteile

I haven't used the software enough to make a statement of what I do not like about it yet.

Vorteile

So far I have loved the customer service and support I have received as I evaluate the software and get things set-up. The ability to customize nearly everything is very important, especially as we transition from all paper to on-line evaluations. The price for the quality is exceptional (so far).

Nachteile

I have not thus far encountered anything to give me pause or not recommend it. This will be our first year using it.

Vorteile

Love the simplicity of the software, yet the high level of functionality. The system is easy to use, has a fantastic layout and provides all of the functions we need to manage team performance. I worked with one of the business consultants and he was friendly, patient and very thorough at explaining the software to me.

Nachteile

I don't have anything negative to say about this software.

Vorteile

Easy to monitor and create questions. Also like the reminder or email alert

Nachteile

Feedback reports should be more choices and also a channel to communicate via chat, rather than just email and book call.

Vorteile

With over 300 employees, this system has given us the visibility to continue the growth of a stronger team. Before we had assess team the evaluation process was long and drawn out and produced information that was buried in files and never reviewed by the managers that needed to see the information.

Nachteile

No real cons that we have found that the assess team didn't address immediately. The software has much more potential than we are currently using.

Vorteile

The software is simple and is improving.

Nachteile

It does not have all the features and functionality yet but AssessTEAM is working on it.

Vorteile

Awesome customer service, ease of use for both management and employees.

Nachteile

couldn't upload a report to the assessment.

Vorteile

Features and functionality, as well as simple enough that we are can update and move out on our own. This is not related to the software but the service we received, after working with our Manoj over a couple of months he observed that we were in the wrong tier and recommended we downgrade at a loss to AssessTEAM, and we were blown away by that, and I told him we would do business with them for a long time as this reflected caring for the customer - a rarity today in service!

Nachteile

Perhaps to consider a system in which RA could be updated, and for the users who have not taken the evaluation would be automatically updated, and for those that have, just port them for next reiteration/delivery. Regarding ratings, perhaps a way for the customer to update all evaluations without having to bother support to do this on the back end (for instance we changed our Likert scale for our RA's and wanted to apply it to ALL our evaluations). Support helped with these items, I say they are cons in that they were so great, I felt bad in asking for help with them...

Vorteile

One of the main benefits is the overall customization options. It allowed us to tailor things specifically to what we were looking for. It also has the capability to handle changes we will need to make in the future as we continue to expand our performance management process. It was very easy to deploy to our management team. [SENSITIVE CONTENT] is also extremely helpful and quick to respond.

Nachteile

The software would be even better if the Admin team could log in as a manager or any other user and see things from their specific viewpoint.

Vorteile

Online, real time and available on App for ease of Access.

Nachteile

Email function does not always work. Support could resolve this matter, but it took some time and reoccurred.

Vorteile

The thing that I liked about this software is that it is easy to access an employees' evaluations, information, and etc. Its super easy to use.

Nachteile

I have no issues with the software. Everything works great and smoothly.

Vorteile

It's easy to configure and deploy. As an evaluator, it is very simple to use.

Nachteile

As an evaluee, or even as an evaluator, it's not easy to see the score from multiple people about the same category. Most of the times, we end up exporting the evaluations and combine the CSVs. Also, it doesn't have a feature where the evaluee can see a single evaluation that shows an agreed score from multiple evaluators.

Vorteile

It does the job. and a minimum number of characters is too much.

Nachteile

cumbersome and clunky. name of things are so generic that it is tough to understand true meaning. I am having to learn new vernacular for it.

Vorteile

easy, very fast customer service. If it wasn't the rep, i dont think i was implementing the system.

Nachteile

still have lots to improve, and many things i did not know in the first place, and i have to ask the rep to make changes

Vorteile

It was relatively easy to use, customer service was responsive.

Nachteile

I felt it was a bit challenging to figure out where to go for specific needs. I had to ask someone for help a bunch of times.

Vorteile

Software is very affordable and easy to use

Nachteile

Currently there are no dis-satisfaction with product

Vorteile

I appreciate the available data base of Result Areas / Evaluations as well as the customer support provided

Nachteile

It's a little bit complicated to figure out / envision what the final evaluation will look like - when creating result areas / performance indicators I am not experienced enough with the software to see how the results will be generated

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Vorteile

The software was easy to deploy and customise to meet my business needs.

Nachteile

Creating new results areas is a slightly long winded and no formatting options

Vorteile

Ease of use and evaluation application.

Nachteile

Less interactive, needs some room for constructive engagement

Vorteile

We like the continuous feedback function, whereby managers can leave ad hoc reviews at any time

Nachteile

We wish it would integrate with Gusto or other payroll software to reduce manual uploads and such

Vorteile

Easy to access. Good featutes. Hassle free

Nachteile

Nothing. Just too much data interpration

Vorteile

The versatility of the software is hard to beat.

Nachteile

It can be somewhat cumbersome if you are not familiar with the features.

Vorteile

Once we worked through the basic functions, it was very easy to use. The agents made themselves available to assist and answer questions.

Nachteile

It's a little slow going from screen to screen but for the price I can live with that as it really didn't make a difference to me.

Vorteile

[SENSITIVE CONTENT] and I have been working together for over a year and he has been such a joy to work with. Very responsive, always available, and pleasant attitude is the true definitions of great customer service and he exceeds everytime.

Nachteile

They over all system is extremely user friendly.

Vorteile

The price is awesome. For just starting to measure performance of our team, it's a great place to start. The reports section is also really helpful and easy to interpret

Nachteile

Confusing to learn. Also not an option to submit a survey completely anonymously. They should at least have the option to, for things like true 360 degree reviews.

Vorteile

The customer service has been amazing. [SENSITIVE CONTENT HIDDEN] is always a huge help!

Nachteile

The front website can be a bit daunting and doesn't feel as user friendly as it should be.

Vorteile

The cost is very reasonable compared to other solutions in the marketplace. The software allows us to customize the review process without being forced into using a certain format.

Nachteile

It is easy to pick up quickly but there are some nuances that I had to call support about. They are very fast to respond and cleared up my confusion quickly.

Vorteile

Having wonderful team members like [SENSITIVE CONTENT] to help out when needed. He always responds promptly and is willing to jump on a google meeting at a moments notice

Nachteile

Hard to make adjustments to result areas/team members. Not the friendliest UI

Vorteile

it was all about the service for me. the software was easy to use and no one had issues with using it

Nachteile

nothing comes to mind as to what I did not like

Vorteile

The tool provides everything i need to do 360 degrees feedback in my organisation and allows to analyse data in an easy way through useful dasboards.

Nachteile

Sometimes it is not that easy to use. It requires a little bit of practice to learn how to use some of the tools.

When setting the questions for the 360 degrees feedback session i feel overwhelmed by the amount of questions. I would rather prefer something simpler that has the key questions am after.

Vorteile

It is easy to use once you understand the required fields

Nachteile

For the 360 feedback, there are several fields that require some manual inputs given the changes in the organisation structure

Vorteile

Ease of use, easy to set up employees, rating systems, standardised results.

Nachteile

Time consuming to set up your own results for each level of staff.

Vorteile

Made it easy to distribute on mass to internal and external stakeholders to obtain valuable 360 feedback.

Nachteile

Little clunky in the loading and allocating access - but probably more me than the software.
The exporting of the feedback into excel isn't in the easiest format to read quickly through commentary provided.

Vorteile

My company is not a very big one but until now we haven't found a tool that has the facility to adapt to our needs for the evaluation of personnel based on the feedback of the clients that is the most important, it is really an excellent program with a super efficient customer service they are so dedicated and well inform.

Nachteile

the mobile app needs a little work cause its very limited.

Vorteile

very easy to handle and self-explanatory

Nachteile

there is nothing I don't like in particular

Vorteile

Customizability - if you can think of it you can begin gathering data on it.

Nachteile

Because its so customizable you have to be very careful with what you add to it so as not to decrease the meaningfulness of the information you are gathering.

Vorteile

Not too much fuss to use, easy for team members to carry out their review once set up

Nachteile

There needs more partner note taking sections, or feedback sections so that when a review is being discussed, notes can be taken alongside the review. Also the ability to re-send the review to people without purging it, just to make an edit.