AssessTEAM – Bewertungsseite 2

Vorteile

We love the interface because it is friendly at every level. We love the customer service because they are responsive and comprehensive. We are 100% satisfied and highly recommend both the product and the services!

Nachteile

We have had only one bug appear during our first round of performance evaluations. [sensitive content hidden] jumped on the case and provided an interim solution while their IT partners fixed the bug. Again, we are 100% satisfied.

In Betracht gezogene Alternativen

Lattice und OrangeHRM

Warum AssessTEAM gewählt wurde

We went with ADP for all payroll and benefit services, and we chose AssessTEAM for Performance Reviews because it is simply the best.

Zuvor genutzte Software

Namely

Gründe für den Wechsel zu AssessTEAM

Price, ease of use, and zero implementation fees.

Vorteile

It is easy to use and understand, [sensitive content hidden] is very empathetic, easily approachable and very helpful.

Nachteile

You can work on more on features like, how to make goals adding easy, it takes a lot of time in adding one on one result area, peer nomination takes a lot of time.

Vorteile

User friendly, good customer service, price is affordable, term and conditions not complicated

Nachteile

The interface of the website is a bit complicated and I find it hard to understand about the demo at the beginning.

Vorteile

Great customer support and ease of use.

Nachteile

Backend work at times is a lot to do......

Vorteile

Customer service is always available when needed if you have a question. Very user friendly. Cost is less than other vendors.

Nachteile

None except our firm does not use the full functionality of the system.

Vorteile

[sensitive content hidden]
is my "Go To" and when I have questions, he always helps me promptly.

Nachteile

No significant dislikes. No significant dislikes.

Vorteile

I really haven't been able to use it much. I did think that sending out the evaluations was a pretty easy process.

Nachteile

Again I haven't used it very much yet.

Vorteile

Easy to use. Good. Easy to use

Nachteile

Could be a bit more user friendly. Can be upgraded

Vorteile

easy to use, fast support from our account manager

Nachteile

sometimes, evaluations didn't go through to our employees; had to send them multiple times

Vorteile

When you set up the persons, result areas and teams, it is quite easy to prepare evaluation templates. And with all the help and support from the AssessTEAM team everything is moving smoothly, so thank you AssessTEAM team!

Nachteile

It took some time for me to figure out how to manoeuvre the page but maybe that is just me, because I am not very "technical" person.

Vorteile

It is very easy to use and helped us in our teamwork

Nachteile

The pricing of software could be more competitive.

Vorteile

Everything is good in this app. It works smoothly and has good customer service too

Nachteile

Nothing is bad in this software. One can buy it.

Vorteile

Performance is of really high quality. it has been really nice experience.

Nachteile

Nothing as such.

Vorteile

The thing that I like the most about this is the ease of access

Nachteile

To be frank, there isn't anything as such that I don't like about it.

Vorteile

We were not looking for a traditional Team Management Software we were looking for an existing system to manage and assess our core competencies and develop them. We found that AssessTEAM was a good start. The support team was able to create features that we wanted. We like that the reviewees can view their reviews in totality, other software is very much managment-facing. We needed something employee-facing.

Nachteile

We had a few glitches that made it seem like we were Beta testing the software. It was a bit of a hassle. Luckily, the awesome support team was able to fix the problem in short order. I wish the system was a bit more configurable in terms of goal setting.

In Betracht gezogene Alternativen

Spidergap 360 Feedback

Warum AssessTEAM gewählt wurde

PerformYard could not really so any of the things we needed. Every time we asked for a functionality, i.e. employee self-selection of reviewers, the PerformYard team explained an clunky workaround that would take significant and ongoing administrative burden to execute. For example, we have a flat management structure and we wanted the assessments to be totally employee facing. With PerformYard, assessments were only for management to see: the work around is for a system admin to print out all of the reviews. The print out could be in the hundreds of pages for multiple reviews and the information was not usable, not columnated or tabulated in any usable form. Just pages upon pages.

Gründe für den Wechsel zu AssessTEAM

Spidergap did not have the functionality in terms of goals setting that we needed, PerfromYard was a huge let down despite their sales guy assuring us the system was fully configurable and could do whatever we needed. Trakstar looks awesome, but was too expensive.

Vorteile

Quality, paperless, performance management tool, Consultant Support is professional and accommodating.
High quality for the cost. It is a tremendous timesaver -- we moved from 100% paper to 100% paperless, online Performance Review and Employee Goal Management system/process.

Nachteile

Ability to expand use to include customized reporting.

Vorteile

I like how we can set KPI's for any department and check in regularly. This helps automate things so we aren't forgetting or failing to follow up. We can track these goals daily, weekly, monthly, or however we want. Very cool software.

Nachteile

The only thing that I can see so far is that the performance review feature doesn't have a calendar view that ties into our work calendar. It would be nice if I could see my scheduled employee reviews on my calendar so I can prepare for them, and have a more formal process.

Vorteile

The work-from-home KPIs are superb. It allows me to keep track of my staff’s progress, especially when working from home. One unintended benefit is that I can monitor my employee’s physical and mental health and wellbeing via these KPIs. There is no doubt that these tough times are starting to affect everyone. Thus, if I can help improve employee quality of life, then it’s a win-win both for the employee and the business.

Nachteile

There are a few niggles with the software. However, the customer support team is incredibly willing to step in and resolve these niggles. Small issues are “situation normal” with any software package. However, what makes AssessTeam different, it is the customer service staff and their willingness to go the extra mile to resolve these issues.

Vorteile

Easy to use and have the best representatives to assist.

Nachteile

I would like to see the employee goals transferable automatically from a year to another. At this moment I have to manage this manually (copy and paste each goal for all employees) every year when we do the employee performance evaluations.

Vorteile

Being cloud-based makes it easier for us to work remotely. Mobile is very easy to use. The most user friendly software I have ever used. Customer support is great. I strongly recommend!

Nachteile

I don't have any negative experience. Totally perfect.

Vorteile

Easy to deploy/implement as well as easy to use once you get the hang of it.

Nachteile

Perhaps a little more explanation around some of the concepts e.g. when setting up an evaluation what'll happen when picking " Default result areas ...." vs " Select from all available result areas" etc.

Vorteile

Simplicity
KRA database
Continuous feedback process built for smaller HR departments
Flexibility
Customization possibilities

Nachteile

The mobile app does not enable any administrative features or overall reports which are only available on the web interface.

Vorteile

It exactly met what we wanted and is solely focussed on evaluations whereas other solutions provide a wide range of facilities that we didn't need and made the product much more costly and complex. We liked the overall simplicity of use combined with the well thought out functionality.

Nachteile

Ideally we'd prefer a wider range of reporting although it does provide the analysis we need. The up and coming notification feature will be useful for setting when and where we want email notifications.

Vorteile

Really love the ease-of-use - employees do as well. Switching over from a manual system was not difficult at all and great support was provided from the start. AssessTeam has all the features needed to deliver thorough performance management for staff for a great price.

Nachteile

Upgrades to the software are done to keep it relevant and user-friendly.

Vorteile

Easy to use for management
Easy to use for employees
Fantastic customer service and support

Nachteile

Nothing. The software is fantastic and the customer support is fantastic

In Betracht gezogene Alternativen

BambooHR

Gründe für den Wechsel zu AssessTEAM

The price was substantially better than anything else available. The free trial really highlighted that the software offered exactly what I needed. Competitors required a 2+ year contract which is absurd but AssessTeam is month to month with price breaks on pre paying for longer periods, but no contract.

Vorteile

I am enjoying the breakdown reporting. It is not just one overall score or rating and it can be broken down into many different categories. Allows me to see how the team, the individual or component are doing at any given time.

Nachteile

I had some user issues when first starting. There are components that are included but not described. However, our rep, [SENSITIVE CONTENT] is always there to help me and guide me to what I am looking to do!

Vorteile

The simplicity and ease with which we can operate this tool is really amazing. The fact that it’s cloud based also just adds to its accessibility. Performance data can be easily generated and understood as they are presented in graphs sheets which are well-organized.
Being able to provide continuous feedback to our employees is essential for us to help them in their career growth and development. Assessing employee performance based on a combination of self-evaluation, peer, customer and other significant factors allows us to also make better decisions in terms of promotions and compensation.

Nachteile

The mobile app has limited functionality, so I think definitely needs to be addressed. Other than that, we haven’t had any issue that the AssessTEAM wasn’t able to resolve. It’s easy to reach out to them for, and their response is always warm and friendly.

Vorteile

AssessTEAM provides a platform of turnkey tools that for performance measurement and management with a fair amount of customization. As a small company, it is great to be able to be up and running quickly in these areas. We are still investigating all of the tools to make sure getting the biggest benefit possible.

Nachteile

The downside of my comments in the Pros is that since we are still developing our performance measurement and management process, more customization would always beneficial.

Vorteile

Customer Service and quick response that i get from Rajat Mathur. Ease of use of the system

Nachteile

More features can be added. Very limited option of flexibility

Vorteile

I like the Continuous Feedback and the fact that you can set up individual templates and set up periodical surveys.

Nachteile

Nothing at this stage. All the features and look and feel has been fantastic.

Vorteile

The software is easy to use and customize. We are an educational facility and, while we have benefited from some of the available templates, we have been able to thoroughly customize the software to meet our needs.

Nachteile

Our organizational set up appears to be somewhat unique as we have managers supervising multiple teams and staff filling roles on multiple teams. We are unable to assign staff to multiple teams which is impacting our ability to analyze team performance.

Vorteile

The evaluation tool, range and depth of pre-set KRAs

Nachteile

Goal setting tool not the easiest to use. Generally, the app is not very user-friendly. Dashboards and data panels can be made simpler. Deeper functionality should be available on selection rather than to overload first-contact data panels/ page(s)

In Betracht gezogene Alternativen

Zensai Human Success Platform

Gründe für den Wechsel zu AssessTEAM

Cheaper

Vorteile

Great tool to measure 3 P’s of management.

Nachteile

Everything is Good so far… can’t find any reason to not like it.

Vorteile

It's easy to use, and I like the scheduling out of reviews and surveys

Nachteile

I can't think of anything, the premade reviews are great

Vorteile

Easy to use yet offers comprehensive data and functionality. From time sheets to staff reviews, it is an all-in-one productivity and HR tool. It was easy to integrate into our system and the tech support is spot-on, helpful and efficient.

Nachteile

I can't think of anything now. We are still exploring it.

Vorteile

The product is easy to use and offers many functions that, unfortunately, we don't use. [SENSITIVE CONTENT] is always very responsive with support and provides easy to understand instructions and advice.

Nachteile

Some of the terminology is a little confusing but once you use the software, you become accustomed to it. I think our challenge is that we only use it once a year.

Vorteile

How easy it is to access/complete an evaluation through the link in an email. We also like the Monday motivators to remind our employees to complete their evaluations.

Nachteile

Wish it was a little more customizable from a security set up stand point.

Vorteile

It's a good company. Product is user friendly and convenient to use.

Nachteile

Uptill now there everything seems to be going good!

Vorteile

It is easy to use. It is allowing us to perform more meaningful evaluations and therefore asses the needs of the employees and organization. Also, various departments have been able to use the software.

Nachteile

There is nothing yet. We have not issues.

Vorteile

This product offers easy setup and usage. You will be able to start using this software immediately, there really is no learning curve. Offers so many options regarding employee time, profits, productivity and more. This software is so extensive, it will allow for growth in years to come. As you learn more, there are more functions you can explore. Evaluations are simple to do with this software.

Nachteile

The mobile app doesn't work for all functions. I personally don't use the mobile app often, so it wasn't an issue for me but may be for those who do use mobile apps on a regular basis.

Vorteile

I like it's easy to use.
I like templates.
I like the Result Area management.
I like the exporting feature for reviews and how to compare them.

Nachteile

Ad-Hoc reviews should use a description by default for everyone.
Templates are a good idea but it doesn't fit quite well with how our company works and the dynamic for team changes.

Vorteile

Easy to setup evaluations and may indicators predefined

Nachteile

No capability to duplicate a set of evaluations, no capability to define which user has access to which evaluation record (either they can see all the evaluations regarding themselves or none)

Vorteile

I like that it allows for 360 Reviews and that you can set up the frequency of evaluations.

Nachteile

I feel like creating the assessments and reordering of questions/result areas within the assessments could be made easier by allowing a drag and drop feature rather than ordering by alphabetical/numerical indexing. I also don't like that each customer sent an evaluation adds to the # of paid users. Since they do not create accounts and are not being evaluated, it seems they should either be free or charged at a reduced rate than a staff member who utilizes all the features, especially because you can't guarantee that they will actually fill out the assessment. If you have a large customer base, your bill could escalate quickly if you choose to use this application for customer feedback.

Vorteile

-Support is amazing
-Price
-General functionalities

Nachteile

-Not flexible to edit final categories when you need to have a Calibration process or if you need to push back and edit if employees want to adjust something.
-Reporting little poor, with little more UX investiga the experience could be much better.

In Betracht gezogene Alternativen

Zoho Mail, JIRA Service Management und Workday HCM

Warum AssessTEAM gewählt wurde

little more flexibility and web and mobile Solution. And outstanding support.

Vorteile

Easy to use, easy to set up - the tool has many ways to customise almost every aspect to make it align to our organisational approach to performance management.

Nachteile

A tool to upload ad-hoc (project) evaluations on mass could be helpful

Vorteile

The head of IT referred me to AssessTEAM. From the first point of contact, all my questions were answered and I realized that this is a company we could work with. The review of the product was excellent, it was easy to navigate once we implemented the trial and the customer support was above and beyond any company that we had approached.

Nachteile

Since I was part of the implementation team and selection of the system, I was able to test the system easily. My team members did not have as much time to spend as I did. As such, I would like to have had a training manual for reference.

Vorteile

The system is pretty easy to use and navigate

Nachteile

The system could be a little more user friendly -

Vorteile

Score computation, data presentation and the flexibility of defining evaluations they way we need.

Nachteile

Not being able to define weightages at title level

Vorteile

user friendly interface is the best thing i like about the tool

Nachteile

price could be a bit less according to other competitors

Vorteile

user friendly and very good price. like the fact that you can customize it up to certain level

Nachteile

need to have more specified features and better reports