AssessTEAM

Vorteile

The ease of use and onboarding + the budget-friendly pricing!

Nachteile

Nothing at all. So far, I do not have a complaint.

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Vorteile

Being able to send automated reminders, get electronic signatures and have the ability to pull reports.

Nachteile

Love being able to pull reports, however they export the data but the report would need to be heavily updated before using. Would love the ability to select what data gets exported.

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Vorteile

It allows for flexible evaluation models which helps create more well rounded feedback. The evaluations are 100% customizable but the system comes with dozens of prebuilt options that can be tweaked as needed.
The support team is fantastic and responsive.

Nachteile

Minor UI issues - why does it automatically alphabetize my evaluation questions? I build them in a specific order/flow, then it sorts them alphabetically and then I have to go back in a rearrange everything.
I would like to see some ability to input financial data as a marker on an evaluation.
I do not see using the Goals functionality too much at this time, since the scales and measurements are not necessarily what I am looking for.

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Vorteile

It is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee.

Nachteile

Set up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how.

Vorteile

Performance wise it is good handler. For employee performance management it has good modules.

Nachteile

Nothing all good, experience was good an.

Vorteile

With AssessTEAM we are able to get our annual evaluations completed quickly and efficiently. Also we are able to schedule followups when needed so they don't get forgotten.

Nachteile

At first it seemed a bit overwhelming because there are so many things to choose from, but after you get familiar with it, it is easy to use.

Vorteile

Easy to use and great customer service. The system is pretty simple and definitely gets the job done.

Nachteile

System can be a little clunky in certain regards.

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Vorteile

It's extremely affordable and fairly easy to use. I've especially enjoyed the new AI functionality.

Nachteile

I wish it had more automations related to creating new reviews and the ability to customize KPIs for each employee more easily.

Vorteile

The product is confusing but [sensitive content hidden] was extremely helpful and got our issue handled within minutes.

Nachteile

The product is not overly user friendly and can be confusing

Vorteile

Stream line our review process. Help keep data in one place.

Nachteile

It quite as user friendly as we had hoped.

Vorteile

Online version, lots of features for customization, flexibility

Nachteile

import of files - in excel it is hard to read. There is no room in the profile of employee where we can leave comments and see history of additional feedbacks if we want to have such.

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Vorteile

The level of customization for reviews and goal setting.

Nachteile

The UX design and the multiple steps required to setup a simple review. It has taken me more time than anticipated to customize the platform for my company and I've run into multiple roadblocks that I had to solve along the way.

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Warum AssessTEAM gewählt wurde

Zuvor genutzte Software

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Vorteile

My account rep, [sensitive content hidden], is awesome and he continues to be so helpful in finetuning our system. Easy to set up, video trainings are great, and once you get the hang of it, a great way to manage performance evaluations.

Nachteile

A bit clunky around the language used, i.e. when setting goals they are called performance indicators, and having to got to different screens to do tasks. Also the performance evaluation provides the information but there isn't a way, unless you create it an evaluation, to document the actual performance conversation. It can be done but just a little clunky. Small in comparison to what I love about the ease and use of this software.

Vorteile

very good and user friendly tool for performance management.

Nachteile

reporting was not great, company wide views and ratings were not as useful as they could be.

Vorteile

[sensitive content hidden] is very helpful and guided me every step of the way - the platform is easy to use and simple to implement

Nachteile

No issues to flag. Very responsive team and everything was set up within 24 hours of our first interaction

Vorteile

The product is user friendly, and the after sales service is good.

Nachteile

Nothing as of now as its been only six months of using the software and we use it for mid year review

Vorteile

It is easy to use and understand, [sensitive content hidden] is very empathetic, easily approachable and very helpful.

Nachteile

You can work on more on features like, how to make goals adding easy, it takes a lot of time in adding one on one result area, peer nomination takes a lot of time.

Vorteile

Ease of use system - it was easy to use once established in the program

Nachteile

Lack of familiarity with the program at first

Vorteile

User friendly, good customer service, price is affordable, term and conditions not complicated

Nachteile

The interface of the website is a bit complicated and I find it hard to understand about the demo at the beginning.

Vorteile

[sensitive content hidden]
is my "Go To" and when I have questions, he always helps me promptly.

Nachteile

No significant dislikes. No significant dislikes.

Vorteile

Easy to use. Good. Easy to use

Nachteile

Could be a bit more user friendly. Can be upgraded

Vorteile

It was easy to deploy, customer service was excellent.The user interface is very simplistic and would encourage active participation.The survey style of performance feedbackEasily customizable

Nachteile

I would have liked to customize moreImproved analysis tool

Vorteile

Easy to customize. Customer Service is excellent - they are always there to help and answer questions.

Nachteile

I can't see the evaluation template before it's sent out.

Vorteile

* This product gives room for organisation to customize to their preffered options and template
* Its was user freindly and easy to navigate
* I love that it gives evaluators the option to express other concerns in free text
* Employees loved that is was anonymous which made them more comfortable to express themselves

Nachteile

For some evaluators in my organization, while the evaluation interface was engaging as it should, for a few, the page appeared different and mumbled, I believe they would have had a better experience.

Vorteile

That it can be customised, even when it lacks a few features the customisation level is pretty remarkable.

Nachteile

The name of the section could be a but confusing.

Vorteile

What I liked most about AssessTEAM is the seamless communication, the wide array of features, and the responsive support team. The platform has made it significantly easier for us to track and evaluate performance across our team, ensuring that everyone is aligned with our company's goals.

Nachteile

We are good here. There’s really nothing that stands out as a drawback.

Vorteile

AssessTEAM offers a comprehensive suite of performance management tools, including goal setting, real-time feedback, performance reviews, and analytics, providing organizations with a holistic approach to managing employee performance.

User-Friendly Interface: Many users appreciate AssessTEAM's intuitive and user-friendly interface, which makes it easy to navigate and use the platform effectively. The platform's simplicity contributes to higher user adoption rates and overall satisfaction.

Nachteile

Although AssessTEAM supports integration with other systems, users may encounter challenges or limitations when integrating with specific third-party software or legacy systems, potentially leading to data synchronization issues or workflow disruptions.

Vorteile

The ability to customize evaluations to assess performance for all types of business needs; performance reviews, key performance indicators, training assessments, monthly report updates and more.

What allows AssessTEAM to stand apart from competitors: their business consulting support and assistance. They are around the world, yet assessment and attentive to assist with development or problem solving. They are great listeners as well and do their best to incorporate suggestions and or address issues quickly. Love working with [sensitive content hidden]!!

Nachteile

We would like to move data into a report format. Now we are able to pull KPI data via excel. Would be great if the data could feed into a reporting tool -- so AssessTEAM would be the one stop for update reports.

Vorteile

The Time Tracking on Each Project,
Person by person tacking.

Nachteile

do not have any cons yet.
when I have finished building our project will update my review

Vorteile

Easily accessible support.
Keeps our review process organized.

Nachteile

I can't think of anything but I couldn't leave the field blank

Vorteile

User interface and customer success program

Nachteile

A bit of a learning curve to get things set up that took some time
When I do comparison reports, some of the written responses are cut off

Vorteile

The team is very hands-on, responds quickly when you have any questions, and will jump on a call if needed.

Nachteile

We had technical issues with our OKTA sign-on, but we figured it out.

Vorteile

I'm able to configure my evaluation templates exactly the way I want, and can customize the system to send them out the way I want to. This software is very flexible, and allows you leeway to tailor it to your needs. We use these evaluations for joint commission certification, and I like the way the final evaluation is presented. I can easily create multiple templates for any job description I may have a need for.

Nachteile

When I started with the system, it has so many features it's a little overwhelming. Luckily, my support person, [sensitive content hidden], was always available to help me, and over time taught me how to make the system do exactly what I want it to do. I can't stress enough how important customer support is for software like this, and [sensitive content hidden] has provided that expertise for me every single time I needed his help.

Vorteile

While the system is a bit clunky and lacks some flexibility I am used to, we have had excellent support from [sensitive content hidden]. He has been instrumental is our desire to continue leveraging the tool going forward.

Nachteile

Self review process is not-intuitive. We had to work around it but I can't specify right now. My admin is more familiar with those hurdles we encountered.

Vorteile

UX and UI are simple to use. The platform is laid out so you can get up and running within no time, without requiring a lot of help menu and support. However, when needed, it is easy to find solutions to questions.

Nachteile

Too many performance review questions to chose from.

Vorteile

the ability to send evaluations with quick access to all staff.

Nachteile

i wouldnt say con but a little draw back is that it does take some time to get to know the site and learn the ins and outs of the features.

Vorteile

Great product that allows us as a company to assess our team fairly.
It also allows us to provide real time feedback to employees and be able to set goals for them long or short term and to assist them in improving productivity, work flow and morale.

Nachteile

A little confusing setting up the evaluations and where to find things in the menu items

Vorteile

Customizable performance indicators, easy of use, support for mobile apps.

Nachteile

Goal setting can be little more advanced and include OKRs

Vorteile

The customer support team is always helpful

Nachteile

Can't think of anything that I do not like about this product

Vorteile

very easy to use especially on the back end as an admin to log in and manipulate data

Nachteile

at the part of profile set up where you add or match upward or downward evaluators, both sides of the profiles of the evaluators should be updated automatically at the same time. you shouldnt have to go in to update downward evaluators and then update the profile as upward evaluators.

Vorteile

representative was easy to work with. explained steps clearly

Nachteile

process was a bit more detailed than we require so it took a while to streamline to where our firm would best utilize.

Vorteile

I only use AssessTEAM once a year. [sensitive content hidden] has been my contact each year I have a question. He is readily available and helps me setup the evaluations before I send them out. I'm very happy with the customer service.

Nachteile

People at my firm want the evaluations a certain way. I have to export the evaluations and manipulate the file to get them the way the Partners like. I wish there were more viewable/printable options of reports.

Vorteile

User friendly and speed in response time

Nachteile

I do not have cons to share at the moment.

Vorteile

AssessTEAM is a cost effective way to tackle the basics of employee performance. We don't need a bloated system. We need a simple that gets feedback into the hands of our team.

Nachteile

It took a bit to get the Slack integration working, but the customer service team listened to our requests and got things fixed up nicely.

Vorteile

Once I got the hang of it, I liked the process of creating certain templates and assigning result areas where needed

Nachteile

It was complicated to get a handle on it, and I'm still hesitant when it comes to using it for different things other than feedback reviews

Vorteile

Ease of setup and use. Very user friendly and great customer service!

Nachteile

I can't think of anything I didn't like about AssessTEAM!

Vorteile

Clear instructions and support when required.

Nachteile

Flexibility with some options as example VP can't generate a separate team with all managers.

Vorteile

I liked the support I received from start to finish by [sensitive content hidden] I felt supported the whole way through and that is why I will continue to use this product for my consulting work.

Nachteile

I still need to practice using the reports feature, but so far so good.

Vorteile

[sensitive content hidden] and his team are very patient and helpful. He set up our profile and always is happy to assist with training.

Nachteile

At this time, there is nothing to report.

Vorteile

Has all of the features that I my company needs to streamline this part of HR, for a fraction of the cost of competitors. Literally 1/12 of the cost.

Nachteile

It's easy enough to use, but still going through software improvements. The software is not pretty or clean looking.