Envoy – Bewertungsseite 7

Vorteile

Very easy to use and very user friendly. The overall quality of the image and software design looks much better than Proxyclick's App.

Nachteile

The printer application does not allow me to use an Airprinter for this app on my iPad and having a wireless connection was a must for me.

Vorteile

The ability to upload guests lists from Excel spreadsheets. It creates a much smoother process when a lot of guests are expected

Nachteile

It would have to be not being able to view more than one day at a time. Having the ability to view invites a week at a time would be beneficial.

Vorteile

As it is something new for everyone it is a little confusing but as you go using it you will get the trick and find it is super easy to use, to me personally being TechOps it helps me a lot with the deliverys because I use the app to send emails to TWers directly by just scanning the package without having to contact them or send tickets, this is what I liked the most, it makes the work less tedious and faster.

Nachteile

The fact of having to do Check-in and then Sign it's not that I don't like it but its a little confusing because people think that by checking in there is nothing more to do and they forget about the Sign in so we have to be reminding them.

Vorteile

User friendly, and easy to teach. Helps my team with security prurposes and keeps us informed and safe.

Nachteile

I don't have any complaints about the software

Vorteile

It was very easy to set up. There are no extra fees involved, only what you choose to purchase. We searched for a couple of months for a sign in system that would be compatible to our needs and finally found Envoy. It has exceeded our expectations.

Nachteile

I would like to be able to remove the host field on the sign in screen. Other than that the system does everything we need it to do. Thank You

Vorteile

The application is easy to learn and use. Customer support is very responsive and helpful, they truly care about the customer experience.

Nachteile

I would like to have more flexibility with report writing, be able to use additional fields in the export.

Vorteile

Combine with Slack so when customer comes, it will inform the host thru slack

Nachteile

Did not have sign out time set up (after 2 hours etc. )

Vorteile

Super easy to use. Fills a needed gap. Convenient for users and admins alike.

Nachteile

Limited to just visitors and guests. The software itself, and the ipad integration, seems as though it could be used for a number of other things. Maybe Envoy will expand their product offerings in the future.

Vorteile

That is lets us know who is in the lobby and when packages have been delivered. I'm able to see the visitors from a web site

Vorteile

The ease of use and how the app is so cleanly integrated w the desktop function. I like that it is in an excel format as well so I can very easily add visitors on a weekly basis, seamlessly.

Nachteile

I use the free service and in an ideal world, of course, I would not have to pay up for the pro account for as much as it costs. I want to eventually have terms and services integrated to our account but given our size/current revenue, it doesn't make sense to pay up yet.

Vorteile

Easy to understand how it works and the statistics it keeps. Great integration with the Envoy App for ease of registration by repeat visitors.

Nachteile

Lack of interface with PowerSchool to automatically transfer student and staff logout/login information, to integrate with absentees data to keep track of students and staff who temporarily leave campus.

Vorteile

The ease of getting people signed in really helps in creating a better flow for the day. It is also easy to capture all of the encounters for the day.

Nachteile

The backend could be a little more user friendly.

Vorteile

Extremely efficient and easy to use/set up. Not to mention how knowledgeable, professional and easy going representatives are. Really embrace customers and provide what is being lost "True Customer Service!"

Nachteile

Nothing yet, and hope I do not find anything

Vorteile

The interface design and user experience is by far the best on the market. All of the core functionality is exactly what we require and there are new features being added all the time.

Nachteile

Our management team had negative feedback about the monthly cost and this was very nearly the reason why we didn't proceed with signing on.

Vorteile

Easy to use for users and guests. Love having the option of an NDA which can be signed as soon as a guest checks-in.

Nachteile

I do not have any cons at this time for the software. This has been a great addition to an office who is new to security protocols.

Vorteile

The system is set up for ease of use and accountability. No one likes change , but after the first initial use it runs smooth and I think will be an asset for the company.

Nachteile

Customers complain at first use of this product. But it seems to get easier for them each time after the initial use after they have been walked through it.

Vorteile

I love the visitor's sign in. You get everything you need when a visitor signs in

Nachteile

The thing I like least is the notifications from Envoy

Vorteile

Great overall design, it was so easy to use, it sends a notification when a visitor has arrived and can also give instructions to guest

Nachteile

I can't customize some stuff, like the notifications. and also the customer support is over chatting

Vorteile

Its ease of use and comprehensive features that really improve the guest management process. Guests appreciate using it and of our staff needed minimal training to fully use it
We value the security of guests not seeing other guest names and info as a security benefit.

Vorteile

I like the ease of use for employees and capability to integrate with our access control system

Nachteile

No issues found. Wish list would allow me to see expected guest names. Haven't determined how to view that

Vorteile

Very quick and easy to set-up. Good customisation options including Welcome screen, Signed-in screen, logo and i could also add remove questions. I receive an email when a visitor arrives and also a text message using the optional passport app!

Nachteile

Only works with i-pad which meant we had to buy one.

Vorteile

It is intuitive and extremely user friendly. I was able to learn the process quickly which in turn, made it easier for me to teach it to my group. I love how multiple devices can synchronize, and the email alerts when a guest is checked in really brings it to a whole other level.

Nachteile

I would like to see the registration capabilities available not just on on iPad but also for iPhone, and I can't believe I'm saying this, even for Android. This will help to make the use of the platform more universal and for the rare occasions when we may have our iPads unavailable or with low battery, that we could use our phones (yes, even Androids) as back-ups.

Vorteile

Very simple and easy to use, accurately keeps records of visitors.

Nachteile

When the screen is in landscape orientation, user has to scroll up to see next field

Vorteile

The ease of use and the ability to go back through the records and search for individuals that have entered campus

Nachteile

I have not found anything that hasn't been useful with this product

Vorteile

Easily review who's in the building and because its simpler for people to sign in they are doing so quickly and freeing up the receptionist for other tasks.

Nachteile

Not sure I can think of any. We haven't ran across any problems, so far! But if we do they are super responsive on the 'Online Chat' feature to help us!

Vorteile

Really cool badge creation and host notification software. Looks really impressive in a lobby.

Nachteile

Wish branding would make it to some of the less expensive tiers of the software.

Vorteile

It’s very easy to use both as a visitor and as a site admin. Modern and appealing way to seamlessly log guests.

Nachteile

Nothing at this time - very effective and easy so far.

Vorteile

The visitor check-in app was really smooth which made the whole check-in process pretty much seamless.

Nachteile

Haven't found anything as of now. Pretty easy to use software.

Vorteile

It's easy to use and user-friendly. It really helps with scheduling meetings with external individuals and synchs up to our Check-in iPads and the Reception team. It's an awesome tool that every company should have.

Vorteile

I like the ease of use and simplicity of this product.

Nachteile

There is nothing negative about this product that I've encountered.

Vorteile

- Upon signing in, Envoy automatically notifies you about your guests' arrival very quickly
- Great integration with Slack
- Includes a photo capture function which is a good security feature

Nachteile

- No major complaints about this software so far!
- Seems to work better with iPads than other types of tablets

Vorteile

I love the Cisco ISE integration as it really improves upon our guest wireless experience for visitors. We used to have numerous issues with guest trying to create a wireless account manually and not understanding what they have to do.

Now, they automatically receive an SMS/email for their wireless credentials. All they need to do is simply walk to the meeting room and connect directly to our guest wireless with the wireless info in the SMS/email.

Nachteile

Not having the ability add logic to the sign-in form. We would like to add in logic branching into the sign-in form to make it cleaner without having a bunch of optional fields for the visitors to see. Chances are, if the fields are optional, the visitors won't fill it out.

Vorteile

It makes an organisation work flow easy and great for the day to day running of a business activities

Nachteile

It’s design and how it could be used easily

Vorteile

User interface was simple and visually appealing

Nachteile

Reporting was difficult, customization didn't always get us what we needed

Vorteile

My favorite feature is the notification feature. Once it is set up (very simple to do), the software notifies the person being visited via text and email.

Nachteile

I do not like that there is not a way to set up an auto-check out. It would be very helpful, if personnel that did not check out were auto-checked out at a time of my choosing.

Vorteile

Our vendors and VIP's are always impressed when I ask them to check in via the iPad. Being able to get rid our log book is great. It made us look stone age.

Nachteile

I have only been working with the software for 3 months and at this time I really don't have any cons.

Vorteile

Very easy to use and it helps keep me organized for sure!

Nachteile

Haven't ran into any "cons" yet. So far so good!

Vorteile

Allow the visitor check in process to be automatized.

Nachteile

Doesn't not print a visitor badge automatically.

Vorteile

Very easy to use. Can adjust it to meet needs for information on visitors. Easy to teach others to use. can use on computer tables or phone.

Nachteile

non that I have found yet. Have had no issues with the system and love using it. Like everything about it and have recieved no complaints from visitors in its use.

Vorteile

Fast updates when initially adding guests. Like how easy it is to get guests into the system for those who need to know (ie: receptionist, lobby security guard, actual guest, etc.)

Nachteile

UI for adding e-mails could be a little better. Sometimes feels like there is a lot of back and forth clicking.

Vorteile

Very Good basic checkin system. You don't need the bells and whistles for something like this and this product delivers.

Nachteile

The Envoy passport app needs to update the screen resolution for the bigger iPads. Another thing I've noticed is that, if you are signing into multiple iPads with the same credentials, the app would say that the account is being used. But if you exit out of it and go back into the app, it works fine.

Vorteile

Easy to use. Nice clean look. Well thought out. We just started implemented using it today, so we are still on a learning curve.

Nachteile

when I first signed up for the trial offer, it was confusing about what the costs would be for a basic program, but your customer service folks helped me.

Vorteile

The challenges! They create a fun community.

Nachteile

Nothing really. I guess try to improve of integration