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- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
we are satisfied!
With a room settting of 87 % we never had a overbooking with this system !
Vorteile
It is intelligent. Looks good and with a great help of [SENSITIVE CONTENT] from Bonaire to learn the system. We are Happy.
Nachteile
In the beginning it was heavy to learn. The frontdesk was used the old system. But now, We all now can work with it,
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Very Supportive at any time
All over experience is excellent nice to use this PMS as auto inventory system helped to manage inventory
Vorteile
Support Team is always there to help us any time . That is what i had liked and the respond from you guys is very quick
Nachteile
Rate posting and some billing system need to be improve
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The best experience I have had with any HMS ever!
Ease of use
Vorteile
I find the system very user friendly and the support is nothing short of excellence! I also like the way the whole solution has been packaged to include IPOS ( material Management) and Re-pup ( Reputation Management. This is probably the most helpful solution I have used to date.
Nachteile
I cant quite point a finger at any weakness that is bad enough to affect my daily operations as the team is always on standby to assist in case of any challenge.
Antwort von Hotelogix
Hi Jerry, Thank you for your review. We¿re glad to hear such a fantastic feedback!
Our team is working hard to be able to provide you with an even better experience.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A Highly Advance and Seamless User Experience
Vorteile
Great support team who always follows up and makes sure all concerns are dealt with
Highly advanced features compared to other PMS' that I've used
Great UI once you learn how to use it
Nachteile
Relatively takes longer to fully understand the full spectrum of the features however once you do, it definitely makes up for the it.
Antwort von Hotelogix
Thank you for taking the time to write this review, Andre! it is greatly appreciated.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Top Supported Product for Hotel Management
Overall pleased, mainly due to the great support
Vorteile
Ease of operation, speed of support, fairly inexpensive.
Nachteile
I use very few of the reports offered and it would be nice to have a list of commonly used reports shown via Youtube. It is possible that I have overlooked some awesome reports.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Hotelogix PMS
very good experience
Vorteile
easy of use yet complete and great support
Nachteile
nothing at all it is very good so far and great support
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Hotelogix Review
Very good
Vorteile
I find it very versatile, very fast, and very easy to use. Very intuitive.
Nachteile
Free and random reservations made on line, and assigned automatically in the system randomly, in which case it creates overbookings.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
reliable and efficient PMS
Vorteile
Hotelogix integrate a lot of modules and fonctions within its PMS. They have all the option needed for a fluent and easy experience for the operationnel teams. Exhaustive and price sensitive, the pms has it all to make the hotel services more customer oriented.
Nachteile
Hotelogix is an efficient and reliable software with a great support team.
Antwort von Hotelogix
Hi Abdelkarim,
Thank you for your review!
Customer delight is paramount for us, here at Hotelogix and it gives us great joy to know that our PMS has brought value to your hotel.
We look forward to being of continued service to you.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Property management
Vorteile
good costumer support especially [SENSITIVE CONTENT]
inexpensive option for small hotels
Nachteile
no choice in cleaning intervalls, no hotels clean daily anymore
booking engines presentation needs to improve
maybe more pro-active training about new features
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Complete package for Managing Property
Pretty satisfied
Vorteile
Hotelogix is easy to use software with great customer service.
Nachteile
Centralized reporting for chain properties
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Best Solutions for Mid Segment Hotels
Overall: Smooth onboarding and training. Support has been very helpful.
Vorteile
Pros: Easy integration with Channel Manager, multiple reports, and intuitive Frontdesk.
Nachteile
Cons: Learning curve is steep but training is comprehensive
Reasons for Choosing Hotelogix: Automate operations at the Hotel
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Quelle der Bewertung
Sub standard hotel software package
Beware!!!!!!!!
This software program is full of problems. Firstly the login is always an issue because on the first page it always says there is someone else logged in, SUSPECT!!!! Secondly, on the front desk sometimes the dates don't line up with the correct days, worry when your booking guests for the dates. Thirdly, the system is meant to be user friendly and clearly its NOT!!!! We had over the Christmas New Year period a total of 10 double bookings all caused by this dodgy software....at first, Hotelogix offered to sort out the mess until it was going to cost them a lot of money and then they proceeded in throwing the blame onto me, which I totally expected because that's what unprofessional businesses do to rectify the problem.
Stay away from this software and company, BAD NEWS!!!!!
Antwort von Hotelogix
Hi Ryan,
It¿s unfortunate that after all our effort to explain the issue to you, you went ahead with this negative review. We have shared the logs that clearly point to the reason and helps you resolve your issues with the channels that you work with.
Firstly, the alert on login as expressed earlier is because you don't log out when ending your session. You can easily control this by logging out after ending your session.
Secondly, when connected to a third party, all availability and dates will always remain in sync as long as you refrain from making manual edits on channels directly, in which case we cannot control the outcome and the resulting overbooking. Your over bookings are on this account, and we have shared the system logs to confirm this. All this is very simple as you can see here. We would still like to help and get this sorted for you.
Our priority is to extend exceptional services to all clients, and given a chance, we would continue to do so for you as well.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good software but is difficult to get most things done without account manager
Frustrating as there seem to be extremely long hold times during live chat conversations, and have to explain multiple times what we want/need done as associate does not seem to understand what we are saying
Vorteile
easy with which I can track the capacity of the hotel
Nachteile
every little task that we need completed gets referred to the account manager, cant ever have anything resolved with an associate
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bloo Lagoon review
Vorteile
Hotelogix was easy for use , and it's helpfull for frontdesk and booking reservation.
As long as we use , we never have any big problem with this system, anytime we need help , Hotelogix always support and quick response.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Hotelogix
Great experience once you get familiar with the program
Vorteile
Great reporting features for accounting purposes
Nachteile
Takes some time to maneuver around the system to get a better understanding of it
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Review
Vorteile
It’s pretty basic in my opinion.
Retrieving a check in list and check out list is easy, but you can’t produce a checkout list from the function on the right hand side without doing a night audit.
Nachteile
The inability to change the status of a booking as arrived, departed, etc. Without doing the night audit is extremely frustrating and inconvient. You feel like you’re doing double the work for no reason.
No popup feature when you however over the booking to see any special alerts
There needs to be an internal chat among staff who handle the booking to communicate as much info as possible without cluttering the actual booking itself
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Best Hotel Management Software
Perfect
Vorteile
Ease of use and has all features need to run a hotel
Nachteile
UI could be improved to the latest for better usage and simplicity
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Sensible Bookings
Overall is very helpful
Vorteile
Very dependable software that can help to have a very clear instant picture of all the bookings
Nachteile
The application disconnects a little bit too frequently and login process, using captcha and confirming front desk all the times, takes away some precious seconds especially if I am on a phone call or checking in customers at the reception.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
rep helped with a discount
fantastic and friendly. helpful!!!
Vorteile
help feature was real time and awesome. patient customer service who resolved issue
Nachteile
i have no complaints other than some of the ways to process are not intuitive
Antwort von Hotelogix
Hi Stacie,
Thanks for your feedback.
At Hotelogix, customer delight is at the core of everything we do. We look forward to continue serving and delighting you.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Product & Services
Vorteile
Support peoples are very helpfull, at any time they are reddy to solve your problems.
Nachteile
Reservations and billing and keeping guest details
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great customer support
Vorteile
The constantly available customer support is wonderful!
Nachteile
Sometimes I run into issues I can't solve. I have to reach out to customer support. But they are always able to resolve it for me.
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Quelle der Bewertung
Good concept, support team unprofessional
Being a brand new hotelier, in order for smooth operation and expand our channels we decided to sign up for Hotelogix PMS and channel manager who assured for a Hassel free property management and no double bookings. However on day 2 of our channel live integration we faced 9 reservation/15 rooms double bookings in the peak season. Hotelogix clearly did not accept any responsibility and we were left on our own to deal with re-locating the guests and a huge cost being peak season. There was no level of professionalism from any of the support staff including the Vice President of the company. Our training was incomplete and many critical features unknown. Before live integration support team did not make any checks to see if critical data has been inputted and a proper setup made, hence the double bookings and lot of stress. We terminated Hotelogix immediately to avoid any further damage.
Antwort von Hotelogix
It is unfortunate that your experience with Hotelogix was not up to your expectations. Your low priced bookings happened on the rates published on OTA's, and which were setup before you came to us. We have no control on such matters, and the OTA's deal directly with the Hotels only.
We have explained this to you and even offered free sessions to help with the managing of your OTAs + Channel Management, and get started. You have expressed your happiness on getting this started for close to a month now, and now written out this review instead, which has taken us by surprise.
We would request you to connect and speak to us for any further clarifications, and rest assured that we will be pleased to re-connect and help on this matter, as much now as before. In the process, this misunderstanding will be cleared automatically.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Amazing customer service
Ease of reservations.
Vorteile
This is the easiest system to use! Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix!
Nachteile
Wish it didnt bounce the rooms when you pick it.
Antwort von Hotelogix
Hi Sharon,
Thank you for sharing your feedback on our product and customer service. We are glad that you find our system easiest to use, are pleased with the ease of reservations it offers as well as our 24/7 support.
We look forward to continue delighting you!
Team Hotelogix
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hotelogix, the team and software to make your business thrive!
When we started our hotel business, we knew that we needed software that had a proven track record and excellent customer support. After careful research, we chose Hotelogix. Since then, we have tripled in size and the Hotelogix team has been there with us all the way.
I would recommend Hotelogix for businesses of any size. It is a technology and service partner you need to have.
Vorteile
The customer support and the reporting.
Nachteile
It would be nice, if it had an inventory system.
it would be nice if it had a calendar for employee shifts.
it would be nice if it had a tablet version.
- Branche: Gastgewerbe
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
It has a friendly user environment
The software has made my work easier and convenient. To learn about the software and to use it was less time consuming and it has easy operatable tabs.
Vorteile
There are many features, which is good. The search tab and the report accessing are more convenient
Nachteile
Time to time, some glitch arise which make work difficult sometimes. We will have a tax issue arising from time to time and no alerts are created as a default. which lead our partner to escalate.
Antwort von Hotelogix
Thanks for leaving a review and highlighting the ease-of-use of our product. Highly appreciated!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Excellent Customer Support(Shubham Dhurandhar)
Very good...
Vorteile
Managing rates and inventory accross all OTA's
Nachteile
Since we have started using the sfotware their are no Loopholes.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Awesome software
registration of bookings, billing and payments.
Vorteile
It's based in the clouds, upgraded regularly and no need for big investments in hardware.
Nachteile
nothing I can think of, i am happy with the product
Antwort von Hotelogix
Hi Bous!
Thank you for your review.
We are pleased to know that you are happy with the Hotelogix PMS and we look forward to our continued association.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Easy to use
Vorteile
It easy to use and understand also it helps a lot our team for future planning
Nachteile
Sometimes it when you whant to save your work and it long and you have to start again
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great PMS for basic hotel operations
Vorteile
Easy to use, intuitive property management with basic functionality to manage front and back of the house.
Nachteile
Very little flexibility when it comes to design templates, reporting tool is basic, enough for small hotel operations without the need of in-depth performance analysis.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
I think the system is good and can improve your service even more
Web bookings directly in the system.
We can realize booking for 2018 - 2019
Vorteile
I like that it is connected with the web pages, in this way the reservations that the passengers make come directly to the system. Additional statistical reports obtained there
Nachteile
I do not like that to remove rooms from a lock I must first confirm and then cancel, I think that this process should be optimized as well as to take reservations of more than 5 rooms. We can not get an extra service bill like extra breakfasts, lunch box to send to customers.
Antwort von Hotelogix
Hello Tatiana, thanks for taking the time to give us your feedback! Your suggestion will be shared with the department concerned.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Easy to use dashboard, regular updates/improvements, open to new ideas.
The software helps to make our property a success!
Vorteile
Hotelogix is responsive and adaptive. Whenever our property runs into a system issue, Hotelogix responds very quickly and is often able to fix immediately.
Nachteile
Hotelogix has the opportunity to improve there guest contact information to make it easier to direct contact in house guests.
Antwort von Hotelogix
Thanks for leaving such a great review. Your feedback is very valuable to us as we work to be better each and every day. This will be shared with the department concerned.
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Quelle der Bewertung
Client Server to Cloud a Cost Effective Transition
We have been using Avon Data in a client/server environment to handle our PMS requirements, Front of House, Restaurant, Bar and Conference Bookings, plus a Channel manager to handle rate distribution, we out-sourced payroll and had a non integrated accounts system. In order to save on computer hardware costs, specialist support staff and software maintenance of multiple solutions we are implementing a cloud based solution from Hotelogix which fully supports all our Booking, EPOS and Channel Management requirements and is integrated with Xero Accounting system which in turn is integrated with ReceiptBank, paperless invoice capture and processing, and MYPAYE, payrole. All are SaaS, Cloud 'best of class' solutions. We are live with the accounting, payrole and paperless invoice capture projects and we are now rolling out the Hotelogix system which is due to go live within three weeks. The Hotelogix implementation approach is to capture the user requirements through a series of interviews and questionnaires, capture conversion data via CDF files and present the end user with a custom built solution from which to test and validate before cutting over to live running. Support is provided by a 24hr help desk. We are finding the product robust and simple to implement with responsive support staff and rapid problem resolution. We were concerned about the handling of our conference facilities but Hotelogix was able to support our requirements. We are on track for our 'go live' date at which point we will start to realise the cost savings and functional improvements. We used AddMass consulting to advise and guide us in our choice of solutions.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Our experience with hotelogix and with the system we use in our department has been very useful
To have a control of check ins and check outs and to make sure that upon arrival ,guests will have their reservation printed.
Vorteile
At the beginning this software was a little bit complicated but when we got used to it it is very easy.
Nachteile
Well let´s say when there is a reservation made with Booking.com and we need to make sure that the price of booking is the same with the price of hotelogix.
Antwort von Hotelogix
Hey, thank you so much for your positive feedback and for taking the time to post this review. Highly appreciate it!
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
very satisfied using Hotelogix
We have great experience with Hotelogix.
Vorteile
I love all the features it has to offer.
Nachteile
There is nothing I don't like with this software, very easy to use.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Best affordable easy to use software EVER!
Vorteile
Easy to use cloud access credit card security
Nachteile
Like least is the middle numbers of the credit card
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Review for performance
Vorteile
Software is easy to use and friendly, PMS, POS and OBE. ON LINE PMS
Nachteile
No operation manual /
Even that the answers are immediately, they take long time to fix issues and correct problems.
Tarnslations to spanish are not accurate.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Super
Good
Vorteile
Good User Interface, Support Very Good,
Nachteile
Development Point take too late. Need more user friendly report.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Soporte
Vorteile
Es complicado el soporte y no es completo el servicio de restaurant
Nachteile
Organizacion de reservas y conectividad.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Ive been using it for some time now...Very good support always get an answer for my questions
Ease of managing daily operation and automate it. I love the fact that I can see everything even if I am not in the country even.
Vorteile
Ease of use, and User interface. Options are really what you need an much more. Almost covering everything you might need in operation
Nachteile
Would be nice to have an Arabic interface in the future.
Antwort von Hotelogix
Hi Mohamed,
Thanks for writing the review. We¿re happy to know that Hotelogix is helping you in managing daily operations and automating it.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great front desk
Vorteile
Easy to use software, great customer service
Nachteile
Some things can be made easier to use and teach
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
An absolute nightmare!
I have only learned how to shop for software. I now know exactly what we DONT want. As I previously stated, we have lost THOUSANDS of dollars due to their countless mistakes. They have even harassed me about my negative reviews of their product. They are not a reputable company! Dont risk it, stay away!
Vorteile
I have nothing positive to say about this product. The program is not that user friendly, there is no real training on it, just online user manuals.
Nachteile
I have lost thousands of dollars due to their countless mistakes. They have refused to take responsibility for their mistakes. They are not a reputable company, I wouldn't suggest Hotelogix to my worst enemy. Its too bad, because even thought the software is not that user friendly, it does have some great features.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Hotelogix is too complicate to use.
Good customer support, but the system need to make it more friendly to use.
Vorteile
I’m not sure if I like it. I’m thinking to look for other software.
Nachteile
It is very complicate to use. Many functions are hiding. Sometimes you need an expert skill to be able to work with Hotelogix.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Big Solution for a Small Business
The people you deal with here make all the difference. Always helpful and willing to go the extra mile to help resolve issues. They are willing to deal with folks like myself who are not technically astute and get us up to speed.
Vorteile
Breadth of solution. Most every issue we have had come up has been anticipated and can be resolved by the software.
Nachteile
I can be difficult to utilize initially, but given the number of issues it covers that is understandable and well worth the learning curve
Antwort von Hotelogix
Hi Bert!
Thank you so much for your feedback. You're bang on when you say that given the scope of the system, it may seem a bit overwhelming at first. But it is only because every little detail of a hotel's daily operations has been carefully considered and catered to.
We are happy to have customers like you who give us the drive to excel in what we do. Thanks for choosing Hotelogix and we look forward to our continued association.
- Branche: Gastgewerbe
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
HX review
Vorteile
1. Very granular level of control
2. Ability to have multiple levels of user access.
Nachteile
1. User Interface. It is definitely very old-timey.
Antwort von Hotelogix
Hi Debarshi,
We appreciate your feedback. We are pleased to know that our product¿s granular level of control has brought value to you.
As for the UI, it is already part of our product roadmap and we plan to pleasantly surprise you with the new and improved UI, soon.
- Branche: Gastgewerbe
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
9
So far fine with support
There is snags which are under follow us with support team
Vorteile
Cloud System, doesn’t required a server to setup in the property
OTA’s are directly landed to the system
Nachteile
We required couple of reported for Goverment ,
Has to be added immediately
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great software and easy to use.. Highly recommended!!
Hotelogix advised us of the option to review.
Vorteile
Exceptional customer service regarding help. The connectivity with all major third party sellers. No over selling of rooms when fully booked out.
Nachteile
Not being able to log out users instantly on night audits. Everything else works perfectly. Very happy!
Antwort von Hotelogix
Thank you for sharing your thoughts on our product and support!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Great product backed with excellent Customer Service
Vorteile
Easy to use. Great tutorials. Excellent customer service. 24 hour online service
Nachteile
Would have preferred more options for payment gateways.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Hotel Management
Vorteile
The software is versatile and reasonably easy to use; The customer service is above average with a response time of less than a few minutes.
Nachteile
Daily outstanding cannot be extracted; the financial report can be made better and versatile.
There should be provision to take any room off the Hotel runner system; currently the entire lot need to be taken off
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good System
Vorteile
It’s not complicated system, everything that we need for our hospitality is available in here.
Was so easy to implemented and so far we like this system
Nachteile
Nothing can improve, it’s all good with this system as long as we use this system
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Rep good helper
Vorteile
Easy reports , easy access to get the information
Nachteile
Bad conductivity with some ota’s, we have to contact directly with them. No conductivity