Payhawk

Vorteile

What I liked most about Payhawk is its seamless integration of expense management, corporate cards, and accounting. The platform is incredibly user-friendly, and the real-time tracking feature helps maintain full control over company spending.

Nachteile

What I liked least was the occasional delay in customer support response times. While the platform is robust, quicker support would enhance the overall experience, especially during urgent issues.

Vorteile

- Can be used for multiple entities and provides several currency wallets and payments
- Accounting integrations (Xero, DATEV)
- Easy to set-up
- Multiple features besides spend management such as expense management

Nachteile

- receipt forwarding only works for user accounts
- would be great to be able to deduct non-compliant payments directly from the Employee

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Vorteile

Good multi entity AP/expense management. Additional users don't cost extra unlike some other expense platforms so we can have more non-card users on the platform for reimbursements etc, Cash back on card spend

Nachteile

Approval workflows are a bit clunky, receipt match is not very good (probably get a 50% match rate)

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Vorteile

Really easy to use. Our guys on the road were up and running with minimal training because it was so intuitive. The ability to have virtual cards means that new starters aren't having to submit expense claims any more.

Nachteile

Would be nice to be able to hide some of the payment categories depending on users. Not all staff need to see Office expense categories, for example.

Vorteile

-Multi-subsidiary management
-group settings roll-up for multi-entity management
-Workflow design builder
-US line of credit functionalitites
-Cash Back
-Netsuite Integration works very well

Nachteile

-Recurring bugs with settings during software updates
-set-up can be challenging

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Vorteile

It is easy to handle to all the receipts and invoices and centralize everything in one single space in a user-friendly dashboard.

Nachteile

I would like to be able to make transfers internationally to all countries. There are some invoices from certain countries for which I have to use a regular bank to pay the invoice that is already in Payhawk. If Payhawk opens the possibility of sending the money directly from Payhawk worldwide it would be great.

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Vorteile

how easy it is to use the system, it was very quick to get set up

Nachteile

there is nothing i don't like about payhawk.

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Vorteile

Easy to use and becoming more configurable as we scale

Nachteile

The API integration is relatively complex and based on subscribing for events.

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Vorteile

cross entity work is very easy to do on this tool

Nachteile

Its complicated to work in settings - its not plug and play

Vorteile

Easy to use, good client support if needed

Nachteile

Sometimes workflows are a little bit hard to understand at first

Vorteile

the flexibility on limits, the control of spending, the organization of documents, and their support team. I feel that this will grow and the sky is the limit.

Nachteile

we are still setting up the automation of posting in our accounts software. the initial registration with some employees by not receiving the email and some went to junk mail. but once set all was good.

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Vorteile

It's a tool that has a lot of potential with many ease features. The interface is user friendly and the virtual payment methods are a lifesaver!

Nachteile

The integration with Exact has not been flawless and there is no real monthly expense reports per employee that can be generated. Each and every expense is separate and that makes it confusing.

Vorteile

What I like most about Payhawk Is that it easily automates my spending invoicing, and Bill pay. Payhawk Has an easy to use user intervals. It is easy to learn, and teach new users to learn , how to use everything neede To streamline daily tasks in my company . I like that multiple languages are available, making it easy to communicate with everyone easily.

Nachteile

There is not a feature about hawks that I like the least. It could be easier to find FAQs that are commonly asked.

Vorteile

It helps to pay for things from my learning budget, e.g., buying books whenever needed. Even though it could be better, the auto-classification of the purchases saves time.

Nachteile

When I get a refund (e.g. a lost package from Amazon), I still have to upload the refund invoice even though the transfer to the card already contains all the information.

Vorteile

Payhawk is usually quite reliable in terms of connectivity but i do like the easy on the eye format the most.

Nachteile

What i like the least is when i purchase an Amazon product it can take half a day or so for the transaction to show up on Payhawk.

Vorteile

User friendly features and complete implementation to ERP system

Nachteile

So far I cannot complain about anything, they system is brilliant from its features to custome care

Vorteile

Simplicity and integration with credit card and in the company systems. User friendly interface.

Nachteile

No particular painpoints to underline, it's a great service.

Vorteile

Very user friendly and intuitive interface

Nachteile

Had an error with first payment on POS although following instructions. It was quickly resolved.

Vorteile

It's easy to use and reliable. I like that i can have it on my apple pay as its convenient.

Nachteile

The only downside I have encountered with payhawk is I can't buy video games but besides that everything is great!

Vorteile

Receipt collection from users and issuance of debit cards

Nachteile

When claiming per diems, if the location is not applied specifically to the city (eg. London) but to a specific address (eg. Tower Bridge, London), the UK generic rate is picked and not the London rate.

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Vorteile

It's easy to put up my invoices and tell my employer to pay what is due. It's a no-brainer.

Nachteile

Until I get paid, the invoice gets marked red as I'm waiting instead of having a certain notification that it's in the approval process.

Vorteile

Automatic integration of expenses with the ERP, I've tried other tools and they do not reach the level of payhawk. They also have an excellent support team

Nachteile

I have not been using it for long (less than 6 months) but so far when there is a problem, they know how to respond.

Vorteile

The security of the system and ease of use

Nachteile

Im sometimes unaware if I have done what I need to do correctly.

Vorteile

Easy to use, and very flexible.
I love the API. It makes it easy to make system integrations.

Nachteile

Picture optimization has given us some minor challenges with receipts that wasn't readable.

Vorteile

Very user friendly and easy to integrate with Xero.

Nachteile

Still features to improve: Allow the import of suppliers and their bank details so this doesn't need to be entered manually.Their scanning system needs improvement too.

Vorteile

The best way to record our company expenses and is a very User-Friendly "tool"

Nachteile

While there is nothing currently to dislike, there is always room for small improvements on any platform.

Vorteile

The best way to record our company expenses is with a very user-friendly tool.

Nachteile

There is currently nothing to dislike, but as with any platform, there’s always room for small improvements.

Vorteile

Since I have managed Payhawk I have managed to have an order in my expenses that helps me not to forget pending invoices and to be able to have a better visualization of all daily expenses in real time on a single platform so as not to disperse the information and have control of invoices , accounts payable and receipts.

Nachteile

I like everything, however the customer service can take a while to respond, that's the only thing wrong.

Vorteile

Very handy to understand and upload the information for cardholders

Nachteile

Quick and easy to use, But for Admind I always report issues I found and this never stops

Vorteile

It's super easy to use and very intuitive

Nachteile

Onboarding promise to be more helpful, but you have to figure out almost everything by your own.

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Vorteile

Notifications on the platform are terrible.

Nachteile

The request notifications are the worst part

Vorteile

Ease of use
Customer Support
Speed of onboarding
Consistent development

Nachteile

Lack of AI- perhaps lagging behind some others, but looks like some AI developments are in the work.

Vorteile

super helpful tool, interface user is really intuitive

Nachteile

a certain need to have self-explanatory tutorial to fully explore the tool

Vorteile

The AI feature that can pull information and prepopulate expenses. Super handy and helps with expenses submission

Nachteile

I cannot edit an expense once submitted if I notice a mistake. Would be useful if this can be added as an option prior to approval

Vorteile

Ease and speed, seemless continuity between app and desktop software

Nachteile

There's nothing I don't like. Fabulous programme, easy to use and updates on both app and software immediately

Vorteile

Very easy to use, both app and desktop are seamless in helping me to submit expenses on the go.

Nachteile

would benefit from my company being able to set reminders and timed limitations on expense submission, possibly a freeze to card use until previous expenses are submitted.

Vorteile

All-in-One Expense Management – Combines company cards, reimbursements, and invoice management in a single platform.
Automated Workflows – Simplifies approvals and reconciliations, reducing manual work.
Seamless Integrations – Connects easily with accounting tools like Xero, QuickBooks, and NetSuite.
Real-Time Spend Tracking – Provides visibility and control over company expenses.
Global Coverage – Supports multiple currencies and international teams.
User-Friendly Interface – Intuitive design that makes it easy to navigate.

Nachteile

Feature Gaps – Missing integrations or specific functionalities that users need.

Expense Management Complexity – Some users feel that the expense approval process could be streamlined.

Vorteile

Easy to use for both finance team members and the wider team

Nachteile

Sometimes there are issues with receiving fund to the account, but these are always quickly resolved

Vorteile

The app is great and prompts you to upload your receipts. The approvals are pretty much instant and super handy to have the credit card linked with it also. Honestly this has made managing expenses for my team so much easier.

Nachteile

Nothing so far. I have been using the platform for a few months and haven't had any issues with it.

Vorteile

The ability to place limits on cards and introduce spendature policies for different team members. The system also automatically blocks cards when employees do not upload receipts, which means everyone keeps on top of this because they do not want their card blocked!

Nachteile

I would have preferred the ability for a 'pocket function' to allow employees to pay back money that is outside company policies. Currently we need to dock these amounts from payroll,

Vorteile

We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially.

Nachteile

I don't like that fact I did not implement it sooner

Vorteile

The app is very friensdly and easy to use.

Nachteile

Sometimes the app crashes, but the suppert team is very helpful.

Vorteile

massive time saver, it has give us fantastic visibility on expenses and prompted a lot of clearing up

Nachteile

I would like to see more integrations with other platforms to make it even more seamless

Vorteile

Easy to use, especially on a Laptop, since you can drop the receipts.
I like the tool to ameliorate the photos of the receipt.

Nachteile

No Credit Card reward point program.
Delays allowed to upload the receipts are relatively short.

Vorteile

Payhawk est une solution de paiement moins chère que ces concurrents et qui fait le job.

Nachteile

Payhawk a besoin d'améliorer l'UX de son application web.
Par exemple, il n'est pas toujours clair sur pourquoi une note de frais n'a pas toutes les informations nécessaires pour ne plus être dans la zone "en attente"

Vorteile

The customer support team is always prompt and efficient in answering any queries or concerns we may have. The integration with Xero is seamless and works very quickly. It saves a lot of time and effort when it comes to managing our finances and processing our month end. Payhawk also encourages employees to submit their receipts, saving us time from chasing them. Throughout our experience, we have not come across any problems or issues when it comes to making payments through Payhawk. The entire process has been smooth and hassle-free, allowing us to easily settle invoices and manage our finances efficiently. Overall, our experience with Payhawk has been outstanding and we highly recommend them.

Nachteile

One important area for improvement for Payhawk is streamlining the approval process for invoices. Currently, the system requires individual approval for each invoice, which can be time-consuming. Implementing a bulk approval feature would be a significant enhancement, allowing users to approve multiple invoices at once and saving them valuable time and effort.

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Vorteile

Payhawk makes expense tracking incredibly easy with its intuitive interface and automation features. I love that I can add my company card to Google Pay, which makes payments more convenient. The receipt scanning and approval workflows also streamline our processes, saving time on reimbursements and reconciliation.

Nachteile

The receipt scanner could be more accurate and responsive when capturing details.

Vorteile

platform, overall car management. Very simple and easy to use

Nachteile

export system, doesnt always automatically link payments to exact

Vorteile

Streamlined expense tracking and easy integrations.

Nachteile

Limited features for small businesses’ needs.

Vorteile

Very easy to use app, great with Google pay and Amazon. Love the ability to picture reciepts direct to the expense.

Nachteile

Almost nothing so far, i only use the app so no physical card.