JobBOSS² – Bewertungsseite 4

Vorteile

We now have a way to track literally every aspect of our business. Production times are tracked to the minute. Material costs are tracked and updated to the penny. Invoicing has become nearly instant and requires far fewer personnel hours. Shipping and receiving documents available with the click of a button. We have also virtually eliminated duplicate data entries, which were a real time loss before. I thought about researched E2 for a couple of years before signing up. Arguably, the best business decision I have ever made.

Nachteile

I wish there were more in person training options available. i.e. Training courses my people could attend live and in person. There is an abundance of on-line training available, but it can be hard to grasp in the initial stages of implementation.

Vorteile

E2 is very easy to use once you know how to use it. the amount of information available within the system is accessible and usable for most aspects of operation

Nachteile

without training the software is not user friendly. utilizing on site training was very valuable but expensive. the ability to customize for specific information or specific type of information comes at a very high cost. set up is very critical especially if you are trying to import information from other databases.

Vorteile

The best feature about the software is the flexibility and scale ability E2 offered from the start. We were already a 15 year old, established shop when we integrated the software in our shop in 2001, and we did it with ease in parallel with our normal workload.

Nachteile

There is very little we didn't like about the software ( except it maybe better if it were free ! ) but writing custom reports was the hardest for us. luckily, E2 provides report writing as a service.

Vorteile

Ease of use, customer support and the fact we could move from our previous E2 to this one almost seamlessly.

Nachteile

Pricing of additional seats, but that is everyone's complaint about all products lol!

Vorteile

Its the right scale and fit for my company. There's more than enough functionality, without everything being layered and burdened with too many features, options, process. It fits. It works. Its sophisticated enough for a power users, but easy enough for non technical people to get up and running quickly and smoothly.

Nachteile

Honestly, most of the things I didn't like are gone. That's the advantage of web based software. I point out an issue, its gone in week. I complain about a function, it gets fixed. I'm not waiting on a fix next year in a product release that I have to buy, and I'm not stuck with clunky software that never improves.

Web based is the way to go.

Vorteile

E2 software makes it so easy and quick to review data on jobs. i know in an instant if there is a problem with WIP. It keeps the organization on track and has helped in the ISO and IATF audits.

Nachteile

It would be nice to have the ability to open a Purchase Order and Receiver at the same time.

Vorteile

E2 helps us keep track of every quote, order and purchase we have. It is very easy to search for parts, customers and vendors. The reporting capabilities are also very helpful. The interface between E2 and Quickbooks is seamless and super helpful. We have also enjoyed the fantastic customer support we have received over the past many years.

Nachteile

At this point there is nothing that we like least.

Vorteile

This software has helped us tremendously in our manufacturing business. Whether its quoting or purchasing this system helps us stay organized. This system has helped us be competitive in the industry. This software helps things run smoothly in our job shot.

Nachteile

There really isn't anything that we do not like about this system. It can be tough searching for a part number because its very sensitive when it comes to spaces or hyphens etc. But its a really great system.

Vorteile

This software is perfect for our manufacturing facility. The ease of use and customer support is fantastic. Anytime we need help, the folks at Shoptech are eager to assist and resolve any issue in a professional and timely manner.

Nachteile

In certain cases the software is not very flexible. There are times you need to update an order or PO and find that since other steps have been taken, you are not able to make the corrections or updates you need to make.

Vorteile

The ease of use and the mobility of the web version is amazing that you can have access any time, any where. Being able to use smart phones and tablets for data collection puts a terminal in every persons hand. No more taking time to go to a terminal to log in and out. Which was our number one complaint from employees when we first started using E2

Vorteile

Allows you to track jobs from quoting to invoicing. You can add pictures and descriptions of the items to be built and track the quality of the item including the employee doing the work.

Nachteile

Doesn't integrate with all programs as promised; not able to edit wording on some documents that the program produces; not able to add a logo and address with ease; support gives you the run around IF you can reach someone when you call.

Vorteile

-Software is fairly easy to use.
-Modules help keep track of customer orders and any related processes for each order.
-Can be used on any computer with web access.
-Job travelers make it clear for the Production Team.

Nachteile

-Would be nice to have a built-in follow-up reminder to add to Outlook Calendar for Purchase Orders
-The flexibility to customize is not as easy
-Some of the reports and forms are overloaded with information, and to customize requires payment. There should be some basic customization included for reports/forms based on the information that E2 has gathered from all of its customers.

Vorteile

The ease of use is the thing i like the most about the software. Support is also very helpful

Nachteile

The cost of maintenance is very high and without it you cannot update which can cause issues with the system

Vorteile

It did what we needed it to do. Monitor Inventory, Produce Quotes , Acknowledgements, Invoicing. Keep a History.

Nachteile

Need a basic scheduling of orders interface without buying another package.

Vorteile

I find JobBoss to be a valuable tool for my daily task. It is easy to use. The customer support is always very helpful. The export function is also a big plus for my reporting needs.

Nachteile

I wish there was a way to import information. It would be a valuable if spreadsheet data could be imported to generate Journal entries rather than typing. The journal models are great but for data that changes month to month it doesn't really help. It would also be useful if you could add a description to each JE line. It would save research time later.
It would also be nice if there were a field to add comments or notes to the A/R and A/P aging reports. Adding information on collection calls or issues with payments etc...

Vorteile

Relative ease of use. I like how the modules work together as you create estimates, add them to quotes, and ultimately, convert the quotes to orders. If you spend your time doing a thorough job on the estimate, the rest of the process flows easily from there.

Nachteile

Some of the canned reports and screens aren't well laid out.
Lack of multiple routing capability for an item.
No part where-used, which is important when you are using multi-level bills.

Vorteile

Easy to use
Easy to navigate
Flexibility

Nachteile

Cannot open multiple windows to compare data
A lot of different pieces to add, can get expensive
Must pay for service package, even if you don't want it.

Vorteile

The software is user friendly, I like that when you create a customer or vendor quote, the quote number can be used to create the sales order or purchase order. From the sales order number you create the packing list, and from that number the invoice. This way you do not have to re-type the information every time you create new paperwork. There is a nice flow to the program

Nachteile

I do not have any negative comments regarding this software, so far it has been working positive for our company

Vorteile

E2 is very easy to use. We like the ability to integrate our quality management system within E2. E2 is very customizable.

Nachteile

The integration with Quickbooks is still a nebulous to us. But in fairness to E2, we have not do much research into it nor are we accounts!

Vorteile

Fairly easy to use once you get used to it. I appreciate how easy it is to change permissions for users when needed. Quickview is extremely helpful for quick referencing.

Nachteile

Scheduling is not an easy module to learn. I would like to be able to see a schedule view of work orders as opposed to line items. I’m sure i can figure something out to get me close to this but i have not had the downtime to actually do this. We may have 100 open orders but over a thousand line items.

Vorteile

Before we bought the E2 software we were keeping track of our costs manually and we were doing it inconsistently. Now we all know what our updated costs are, which results in more consistent pricing no matter which one of us is completing a quote.

Nachteile

The first few months were brutal. The software only works well when you have a good database of raw materials and properly-priced items on the books, so it took a while for enough useful information to fill the void.

Vorteile

Ease of use and savings in time with regards to purchasing and costing jobs.

Nachteile

No complaints

Vorteile

Ease of use
User friendly software
Available tutorials

Nachteile

- When you notified after you've entered all your information such a vendor invoice and find out your month is posted. That's a major bummer to close, lose the information, go un-post, then come back to re enter the invoice
- Advanced Search is not user friendly for certain reports

Vorteile

It ran my shop during a time when we couldn't afford to do much else as far as ERP was concerned.

Nachteile

TERRIBLY NON-INTUITIVE SYSTEM, features that were advertised are not available because of "functionality trademarks", customer service is not terribly helpful and seems ill-equipped to handle basic questions or offer solutions that are realistic

Vorteile

Versatility. It has a wide-range of application. Lots of potential if they can streamline and improve it.

Nachteile

Lack of depth to it's versatility - It seems more for a production shop than a custom fabrication shop. We do jobs from a dollar to millions of dollars... it doesn't fit to any of those templates. It's more for manufacturing/production than custom fabrication.

No intuitive operation to the app. It's only the people who've memorized the process who can use it effectively. Completely repetitive memorization until they've learned the process to operate the modules - then there's little differences between modules. What works in one, is a bit different in another. And the layout has no natural flow, for its flow of operation it's confusing for new users...

Vorteile

All areas in the manufacturing process can all be done on one software.

Nachteile

When you tab over creating a new order and adding part number you can accidently tab to fast and it will us a sub menu for a different quantity.

Vorteile

This system is very good for keeping up with inventory, time on jobs, etc. Great on the production side of the business. Reporting is Great once you get everything tweaked for your business. System is very easy to learn and use.

Nachteile

E2 is not as good on the Accounting side of things, you have to do manual entries for costing, etc. I would however recommend this system, no system that I have used in the past is good for both sides of things.

Vorteile

As a one man machine shop, I would spend an absurd amount of time entering data. When I sat to quote a job id enter all of the data. I'd then re-enter it all to a job list again to a job traveler, then to the packing list and any other documents along the way. Now I enter details once and everything flows simply, every step of the way.

Nachteile

I cant think of anything I would change at the moment.

Vorteile

Easy to use. Has the basics. Can be utilized with cloud reports llc a seperate company that is a must have

Nachteile

customization and advanced functionality is lacking. We purchased the accounting module and if I had it to do over again I would have used the quick books integration instead. The all in one functionality of using E2 accounting module is tempting however it is limited.

Vorteile

We did like the customer service and the many improvements to the software in the beginning.
E2 has decided not to improve their software any more and instead create a whole new software version and ask their existing customers to pay thousands of dollars to upgrade, and let them know that all the money they have been paying for there maintenance is not benefiting them.

Nachteile

E2 has decided not to improve their software any more and instead create a whole new software version and ask their existing customers to pay thousands of dollars to upgrade, and let them know that all the money they have been paying for there maintenance is not benefiting them.

Vorteile

The scheduling and quality modules are a must have, they work great.

Nachteile

Accounting module could be better, ACH transactions would be nice.

Vorteile

Relatively easy to set up and use.
Consistent user interface across modules.
Web based interface.

Nachteile

Antiquated and proprietary form builder.
EVERYTHING is a special request and quoted.
Customer service is a convoluted mess and quick to point the finger at other departments.
Frequent server issues.
Take your money and run attitude.

Vorteile

This definitely seemed like it would be an excellent ERP resource to track from quote, to order, to production, to shipping, to billing. It is NOT.

Nachteile

UI is not intuitive, search functions are confusing at best, many "modules" that you may or may not need, and poor training to discern which would be best for your company; implementation for businesses who already use an inventory tracking system is cumbersome; limited editability of databases once created; customer service is abysmal, high turnover of employees/contacts, shady billing practices, poor training opportunities, cloud services outsourced, support is drastically lacking for both the software and the cloud storage, capabilities misrepresented by sales team, unethical behaviour.

Vorteile

Easy to use and short learning curve. Can customize reports with Crystal Reports software.

Nachteile

This was cutting edge software and support when we purchased it 17 years ago, but over the past 8-9 years they have made little to no effort into developing and expanding it further. Most of their updates are just "bug fixes". They have an idea portal for users to submit feedback, but I seriously doubt they even consider any of these.

Vorteile

We use this software across two businesses setup as separate companies. E2 is used to manage our shop and then we sync AP and AR with QuickBooks. The process to setup customers, vendors, employees, and parts is easy to follow. We are able to track purchases to jobs easily. Employees find it easy to log there time for attendance and against jobs. The integration of quoting to the order to the invoice is excellent.

Nachteile

Making changes to the scheduling system is time consuming and cumbersome.

Vorteile

JobBoss support listens to your complaints. Some become enhancements, and they are addressed in future releases.Most modules are user friendly. JobBoss works well with Unipoint.

Nachteile

Revision changes to part numbers, JobBoss does not support revision changes very well at all. Tracking material lots is a challenge as well. Revision history control in purchases order is not supported well.
Would like sales orders to support one line item with multiple releases.

Vorteile

You can see where the time is going on orders. You can use historical data to determine actual job costs by looking at how much time and inventory go into a job. It is really helpful for quoting.

Nachteile

I wish there was a way to better customize reports. I would like to pick a few things that are on similar, but different, reports and combine them into one report, but I have not figured out a way to do that.

Vorteile

East of use and Customer Support are the best in the industry. The quoting to Job to timekeeping to invoicing the job is easy to follow.
We didn't get all components of the system, but we have gradually added pieces, we added Data Collection and are very happy with it. Our goal is to have the ability to better understand the time spent on each job.

Nachteile

Current PAYROLL module needs to be replaced soon with replacement Red Wing Accounting Software. Users get "stuck" as logged in once an a while, and have to be logged out by Customer Support.

Vorteile

It is windows based software so it makes using it intuitively. The original modules work really well.

Nachteile

Tech support not being able to solve bugs in the system. Scheduling and Quality modules don't perform well and aren't intuitive at all. Our customer service representative is only interested in selling products and services not in helping us resolve performance issues with the system.

Vorteile

Customer support is easy to access, prompt, and very knowledgeable. For a small shop like the one I work in (less than 20 employees) going from a completely analog based system to a digital one saves a ton of time when it comes to recalling information. Being able to keep track of jobs, purchases, and inventory was our main goal and was accomplished easily using E2.

Update: Previously I was critical of the state the software is currently in and was contacted by Shoptech to gain some insight on the complete overhaul E2 is going through. We had a very informative web demo and am thoroughly impressed with the improvements that are in store. The new interface is much more intuitive while still keeping the core functionality of the current E2 system, so transitioning for end-users should be relatively easy. The power and flexibility of the system has been enriched, bringing multiple open modules, higher limits on searches, easier search filtering; essentially the ability to get/enter information faster and with fewer clicks. Scalability is coming too! It’s an update that I’m looking forward to getting.

Nachteile

The web demo answers many grievances that we have with the current E2 software. An issue, from a small shop perspective, that came up was that of added cost. Everything discussed during the demo regarding pricing is unconfirmed, but due to the nature of how the new system will be implemented an added cost may be incurred separate from the current OPTIONAL maintenance structure. Many small shops will have to weigh the benefits of maintaining a subscription to that of staying with the older system they’re currently using. Hopefully scale of operations is taken into consideration when the actual prices are set.

Vorteile

It is pretty easy to use. There are training classes and user guides to help. It is good that all aspects of the software are tied together so there is not really any re-keying of information. Everything flows from beginning to end; order entry to cash receipts.

Nachteile

It would nice if you could get to say a receiver while in an order using the information box in upper right corner. Navigation from area to another without having to go out and back in.

Vorteile

Priced well compared to competition, provides reports, upfront training provided. great for the shop floor guys to clock in and out of. While the training manuals were outdated, the software was easy enough to figure out on my own.

Nachteile

So many extra modules must be purchased to make it functional or editable. Customer service can be a little rough to get an answer or fix, but once you get to the the knowledgable person it will get resolved quickly.

Vorteile

Support is outstanding, standard reports are good, online functionality is great, possibility of using various databases with same amount of users is great flexibility. Bar code reading for tracking production is easy and works great to track man hours per jo.

Nachteile

Making custom reports has been an issue requiring third party software you need to learn how to use and buy. For a small company that does not use a lot of the bells and whistles (which are great for a larger company) it is pricey.

Vorteile

ease of use, great support, questions and custom reports completed right away

Nachteile

scheduling whiteboard is tough to interpret when you have rob from stock jobs, tough to assign to employee rather than department

Vorteile

1) User Friendly
2) Robust
3) Complete ERP System
4) Great Customer Support

Nachteile

Nothing. This product does everything we needed it to do and efficiently.

Vorteile

We have had it for almost 20 years and so we are comfortable with how it generally works. We have used the accounting as well as data gathering modules for a very long time.

Nachteile

Filled with bugs and the feedback is to use "workarounds" to deal with the issues instead of the bugs being corrected. I'm not sure they even have the ability / staff to address issues. The age old take it as it is attitude is alive and well.

Vorteile

It's nice to have a platform that keeps track, in live time, of your inventory and orders. Great for those working in a production area

Nachteile

This is not the most intuitive software. It takes a lot of messing around with to achieve one simple aspect.

Vorteile

E2Shoptech is comprehensive - but you can use as little or as much of the components as you wish.
The techs who work with you are knowledgeable and patient and don't speak in computerese.

Nachteile

The devil is in the details - if you don't know one little thing, it can prevent you from getting the results you need.

Vorteile

Stable and robust platform. Easy to use. After 12 years still current, updated and maintained by E2

Nachteile

Once you have set up your process it is tough to make changes -- be very careful with initial implementation to think through what you want vs. what you used to have!

Vorteile

This system is easy to navigate through. We love that it is very user friendly! We also appreciate that there are training seminars available. We have taken a few, in which the trainers have absolutely amazing at presenting the information!

Nachteile

There is nothing I don't like about this software, it is all great to use.