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- Branche: Bekleidung & Mode
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great Communication Service System
We decided to use twilio because we wanted to receive text notifications when new orders were being placed in our website, we saw this would do the job and decided to move forward with it.
Vorteile
It gives you the ability to add phone numbers and use them to send text messages to other people. It integrates with other applications to automate and create rules based on your requirements.
Nachteile
Until now Twilio has been covering our needs, once again we only use it for sending text messages through our website ordering. Nothing big.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Best tool for SMS marketing
Vorteile
This is the best tool to be in touch with your customers via SMS marketing. I usually use this tool to send SMS notifications to my clients.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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ayuda a la instalacion pesima
mal servicio al cliente (por email), poco eficaz
Vorteile
de momento nada, no nos ayudan a la instalacion , llevamos 3 semanas y muchisimos emaisl/tickets que no ayudan, damos vueltas y vueltas.
Nachteile
no nos ayudan a la instalacion , llevamos 3 semanas y muchisimos emaisl/tickets que no ayudan, damos vueltas y vueltas.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Love it!
Vorteile
I love the different options they have available for getting in touch with our customers. We use it for phone and text. Keeps us in the loop with them.
Nachteile
We've faced some downtime with them before...a heads up in advance would be good. Customers aren't happy when they don't receive the texts.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Works without fail
Vorteile
It's very reliable. We've had next to no downtime and very few complaints from our customers about our SMS integration.
Nachteile
Before moving to a short code we ran into an issue where carriers were reporting messages as delivered, but customers were not. I think carriers don't necessarily pass the correct info to Twilio, so there was some operating in the dark..
- Branche: Staatsverwaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Outstanding company, makes SMS integration in your apps completely seamless.
Creating custom tailored apps on my main home PC that will push SMS to my phone to alert me of various behaviors and activities has been a massive time saver. Thanks to Twilio team for implementing such a headache free SMS solution.
Vorteile
Ease of use regarding app integration. Within 10 minutes, I was sending test messages to myself. Very fair pricing model per message and excellent customer support (almost too good)
Nachteile
There really isn't much to say negative about the platform. I have only used it in small scale personal apps so I have no idea how the cost and efficiency scales as you start sending thousands or millions of SMS messages to a massive client base but so far so good.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Good option for using as a SMS API Integration
Vorteile
The customisability, normal pricing and uptime.
Nachteile
The ease of use is still not there as a lot of features are a bit confusing.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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The best SMS platform I've tried
I needed an SMS partner that had a compatible API for another software application I run. After trying all of the compatible solutions, Twilio won hands-down. Their software set is more advanced and easier to use than the other solutions I tried. I absolutely love their TwiML language and the ability to run some TwiML code in their cloud is fantastic. I am able to send out automated and customizable SMS alerts very easily. I am able to easily troubleshoot texts not received and setting up error alerts gives me great confidence in knowing my texts are going through.
Vorteile
The ease of use and ability to run TwiML code in their cloud.
Nachteile
The learning curve for the web console is a little steep, but once you get through that - the ease of use is great.
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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The go-to service to add voice and SMS capabilities to your software products
Vorteile
Twilio is the absolute #1 service if you need to enhance your software product with voice or SMS capabilities. They have the best, most flexible and most developer-friendly set of APIs out there and the quality and reliability of their service is top notch.
Nachteile
Even if hard-pressed, I can't find a thing I don't like about Twilio. If you're developer, you are going to love their service!
- Branche: Computer-Software
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Best alternative for mass SMS campaigns
Vorteile
It is pretty easy to integrate Twilio to your current system and run campaigns directly in your backend.
Nachteile
Customer service is slow to respond to the cases.
- Branche: Computer-Software
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A ridiculously easy way to get started with phones.
When the topic came up of integrating phone interactions into a software solution it could send a chill down any modern developer's back. Even the thought of choosing which provider to go with could leave me in a cold sweat, let alone handle the implementation. So I was doubtful when I plugged Twilio into NuGET and sent the first SMS message. But as it instantly arrived on my phone (prepended with the trial account message) I was left surprised at the ease.
Vorteile
- API packages across the board allow quick and easy integration.
- Affordable pricing with volume scaling.
- Trial accounts are able to see the technology work in real-time to gain an immediate understanding of what this service provides.
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Easy To Use.
Automated Text Messages
Vorteile
It integrates with our scheduling software L27 to send out automated service text message reminders.
Nachteile
Pricing is not terrible, but I'd prefer for it to be lower than it actually is at the moment. All in all there are no cons.
- Weitere für Mehr als 2 Jahre genutzt
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Incredibly simple way to send SMS programatically
Vorteile
The API and related development kits are incredibly simple to use. You can be up and running, sending programmatic SMS in now time.
Nachteile
More programatic controls about throttling and retries would be great - but not necessary. In fact, they might have been included in a later release and I may not have seen them yet...
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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If you want your application to send texts this is exactly what you need
Vorteile
I've only built a single application so far that sends texts and they had to be sent to French phone numbers. Twilio was one of the few choices available but it was so amazing and robust that I would use them for any text message app in the future.
Nachteile
Sending text messages from an app is a relatively complex thing to do. It was a little difficult getting started but Twilio's support center and sample code is VERY good.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Great for sending emails
Vorteile
Twilio is the best, we had orders notifications pushed out from our pos system, it worked like a charm
Nachteile
API requires a lot of technical know how
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Really powerful software
Overall I would definitely use programmable voice again.
Vorteile
Twilio offers a lot of documentation which makes it easier to get started. The features offered in the programmable voice platform are second to none. You can do pretty much anything you put your mind to.
Nachteile
The learning curve is a bit steep to get started. The documentation helps with that, but more scenarios would make it better.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Really great experience so far!!
Really great experience so far!!
Vorteile
cheap sms
good api and documentation
good support center
Nachteile
sometimes there is a delay on sending messages
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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All in One Solution for Business Engagement Need
Vorteile
Twilio is providing best tools for business management and ease of work.
Best part of Twilio message is there automated chat bot. You have to set some sort of queries answers after that it'll save your time while engaging with your customer.
Nachteile
Everything seems to be good on Twilio But I think pay as you go is not much affordable because the prices seems little high.

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Twilio is a great platform option
Vorteile
This software had a huge numebr of features, many of which I'm sure I am still oblivious to. Its an incredibly diverse software.
Nachteile
The only down side is that it can be pretty complicated to setup and requires more of a coder mentality to understand it. there are many texting and Voice drop softwares out there that are simpler.
- Branche: Forschung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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This is a great service
Twilio has been able to handle everything that we've wanted to do with it. Highly recommend.
Vorteile
We've loved using Twilio - it's able to handle a lot of different projects. The documentation is great and the costs are relatively cheap.
Nachteile
Although it is fairly cheap, I wish it cost less. I think it would make the service a little more accessible.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Easy to use and amazingly powerful
Super easy to use, lots of available training, and an extremely powerful product - what more could you ask for?
Vorteile
It only took me about 10 minutes to integrate a library into an application I was building, and afterwards I could send text messages to phones flawlessly. My mind is blown by how easy this is!
Nachteile
It could get a little expensive for personal projects, but that's about all.
- Weitere für Mehr als 1 Jahr genutzt
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Easy API for texting and calling functionality when building an app
Vorteile
- The API is easy to learn and use. Even as a beginner in Python a few years ago, I was able to make an app that incorporated texting and calling.
- They seem to always be coming out with new features, which are fun to experiment with.
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Best in class Programmable SMS with great support for Churches/Non-profits
Vorteile
Any developer in the programmable SMS space has probably used Twilio. Their API is solid and their dashboard is dead simple to use. The cherry on top is a massively generous non-profit grant that allows churches/non-profits to use their product totally free.
Nachteile
I've been using Twilio for years and have yet to have an issue. So far the only limitations have been my programming abilities.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Incredible Software for Transactional and Marketing SMS and Voice.
Vorteile
Twilio is the oldest an best Transactional and Marketing SMS , Voice solution provider. API is very flexible to connect with any front-end SMS solution. My clients generally use Twilio for Phone Verification it really help to get genuine users.
Nachteile
It's interface is bit complex to use specially for non-tech person like me and its pricing is very in compare to it's competitor like Plivo.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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If you need SMS integration Twilio is the tool for you
Vorteile
Easy to use, and reasonable pricing to integrate within your products.
Nachteile
Not much to complain about. Twilio has been easy to use and friendly to setup.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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Great software for setting up online SMS/Call
We set up an online call center for one of our clients on twilio, so they could put their phone on "vacation mode" and it would forward all calls.
Vorteile
This software was quite easy to set up using PHP/SQL. It gave us the option for VOIP and online SMS centers. It was also quite inexpensive to use
Nachteile
The MMS features are not quite up to date, there should be an easier way to send multi media through Twilio.
- Branche: Computer-Software
- Unternehmensgröße: 10.000+ Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Easy to integrate with Mobile Tech provider
Vorteile
Great 2FA solution which we have plugged into our software applications. Very easy to integrate with.
Nachteile
Like all 2FA solutions, it is difficult to upgrade your mobile phone - needs a good solution to this problem
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Amazing for connecting our business to our users
It gave us a platform to authenticate our users :-)
Vorteile
It's very versatile with lots of features. Can be used for all sorts - We are using it to verify users by sending SMS authentication messages when they register for our app
Nachteile
Some of the features go over my head - im a bit of a technophobe however the support has been brilliant!!!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Twilio is my first choice for sending SMS messags
Overall experience is very professional!
Vorteile
The best thing I like about the Twilio is the payment model "Pay as you go" and it is very easy to set up things. I usually use this tool for SMS API integration, you can easily find everything within the provided documentation, everything is well organized.
Nachteile
I don't think there is anything I like least about this tool.
- Branche: Hochschulbildung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Not the easiest tool for texting to students
Vorteile
Twilio does allow us to send mass texts to students, so it does what we bought it to do. We picked Twilio as a tool because other colleges recommended it. It is relatively easy to use once it's set up, but setting it up is a challenge, in no small part because our organization didn't have a solid communication plan and had to create other supporting business processes during implementation.
Nachteile
It was extremely difficult to get approved for a short code to enable the desired mass texting to students, and Twilio was not helpful during this process. I'd like to see more support from Twilio in the form of "this is how other colleges designed their business processes to protect student privacy" etc. Many colleges are still just getting started with mass texting and could use a software vendor who understands where they're coming from.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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You can easily send and receive text message with the API integration. As SMS is being used...
Fastest way to reach out
Vorteile
Quite a good tool for most of the businesses where they need to interact with their client on daily basis and send notifications. Integration is also easy.
Nachteile
There is nothing I can think of as con for this product. This is a very good tool for SMS integration with your website.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Only the best platform to provide customers with best communication system based product
Integrating communication systems is easier than ever
Vorteile
Twilio provides lots of APIs to integrate communication systems in own product like sms, voice call, video calls, etc .
Nachteile
Some of the features are only available for US based numbers, even though twilio provides own number to subscribe to, which is expensive.
- Branche: Programmentwicklung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Very expensive auth
Vorteile
Sends pretty prompt text messages for authentication - and relatively helpful web responses for debugging
Nachteile
Pretty expensive for the service it is providing - also not the best documentation - took ages trying to debug a few things only to find the reason in an obscure part of the docs
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Easiest WhatsApp Chatbot creator
Twilio is very simple to use and a great tool to build conversational apps
Vorteile
Twilio makes it very easy to create a WhatsApp chatbot and it also automatically gives you a phone number to use.
Nachteile
I would really appreciate if this service also handles getting a custom phone number to use for Whatsapp chatbots
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Great for SMS integration
Vorteile
- Very straightforward integration with out application.
- Supports international SMS
- Allows automated SMS scheduling.
Nachteile
- It requires technical skills to make it work.
- The pricing options could be more affordable or with better scaling.
- Täglich für 1-5 Monate genutzt
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I absolutely love this product. It's easy to use and their support is so receptive.
Vorteile
The product is easy to use, and I do use it daily. When tracking sms messages sent, it displays the messages and makes it easy to find a particular message I'm looming for. Further, they're support is wonderfully receptive! Got my answer quick and fast the one time I needed to reach out to them.
Nachteile
Sometimes it can get a little cumbersome getting acquainted to all of the tabs...but that's because Twilio has so many features and can do so much!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Great platform to communicate and collaborate with customers or peers
This platform is the best you can find to extend notification and collaboration using traditional communication devices.
Vorteile
The rich feature library that Twilio offers; from being able to send a SMS to being able to script an IVR conversation and automating every interaction with customers or internal users.
Nachteile
I think the interface could help a bit more with the definition of tokens and session id keys, it's confusing sometimes if you're using one project or another.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Twilio alternative
Vorteile
The good thing is twilio have been around along time and their service is pretty stable
Nachteile
Their pricing is very very expensive comparted to alternatives . You can get the twilio alternative http://textita.com for a fraction of the cost of twilio.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Twilio for SMS Automation
Vorteile
We use this for automated text to go out, it works good, but it is not as user friendly as it could be.
Nachteile
Not very user friendly, text are expensive to send.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Best Platform to send sms and Voice message.
Vorteile
I have implemented twilio with Asp.Net C#. There is SDK available for C# to send sms and voice message. Its very easy to implement with asp.net c# language. There are already created functions to send sms and voice message.
Nachteile
Twilio is not a open source. You need to purchase it. Its very costly but service is bery good. Good customer support but its only by email not phone so you wait 2-3 days for reply.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Great SMS service and reasonable cost
Vorteile
I like how easy it is to use Twilio. They are connected with Zapier so it's easy to automate my workflows and send text messages.
Nachteile
I wish they had more internal tools so I didn't have to use third part software.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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It gets it done
So far, I have had no issues since setting this up. It did take longer to set up only because I had to research some YouTube videos to correctly set it up
Vorteile
In researching products for sending text and multimedia I came across this software in a forum. Initially, I thought it would be easy to use but it comes out that you have to know the product a little bit more than normal. Fortunately, there are YouTube videos on how to set it up
Nachteile
This is not just a fill out the form and go type software. You are going to have to do some research and studying on how to use it.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Love it!
Vorteile
I got this to do SMS through an API, it works awesome. I am extremely excited to try out the Studio to build an IVR.
Nachteile
I still haven't figured out how to get back and forth with SendGrid.
- Branche: Telekommunikation
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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All in one solution.
Vorteile
Twilio Platform brings all in one solution, it includes voice, video, SMS, MMS running over IP communications.
Nachteile
Long calls to the API could cause some response delay in an environment where everything should be real time.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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Extremely developer friendly
It is possible to go no-code with current tools available on control panel, extremely friendly too. WYSIWYG.
Vorteile
Good documentation, great ready examples/code found readily online and tons of integration possible.
Nachteile
There's no one size solution that fits all, will need some form of customization to fit specific, however, documentation is available.
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
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- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Excellent Interface for a Mass Texting Service
Very satisfied. Rates are great. Customer service and communication are top notch.
Vorteile
I like that it integrates with our Church Management Software. The customer service is excellent and communication is timely.
Nachteile
The dashboard online is not very intuitive. The major "tabs" don't have words, so you have to know what the symbol means. There is so much to this application that you often have to dig a bit to find what you are looking for.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Review for Twilio
Twilio is helping on API integration of in many platform It has good manual so it is very easy to use.
Vorteile
IT has very good customer suport. It also has very helpful and well detailed documentation for ease of use.
Rates are also very resoanable according to market.
Nachteile
The updates are not frequent. Plugin integration is limited.
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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sms as you never imagine
Vorteile
best sms and fax platform. Cheap and work really good
Nachteile
fax integrations requires programming knowledge
- Branche: Forschung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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de lo mejor para el envío de mensajes cortos
Vorteile
Sí que es cierto que antaño dejaba bastante cosas huecas pero ahora, es súper fáci de usar y muy estable y hace que evites de usar software adicional como zapier
Nachteile
no sé por qué pero a veces la página tarda mucho en cargarse y actualizarse, eso hace que la interaccíon a la hora de trabajar frustre un poquito y llegue a cabrear...